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DonorSnap vs Blackbaud Raiser's Edge NXT Comparison (2026)

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DonorSnap

Blackbaud Raiser's Edge NXT

Overview

DonorSnap provides donor management capabilities within the cloud, spanning contact record-keeping, database querying, payments, reporting and form building

Raiser’s Edge is a cloud based fundraising and relationship management system with built-in analytics tool

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

414

276

113

Value for money

Ease of use

Features

Customer support

86%

would recommend this app

4.2

418

190

169

Value for money

Ease of use

Features

Customer support

75%

would recommend this app

Pros

“The database reporting options have provided our non-profit with a great deal of reporting flexibility and gives us the reports we need and use for managing our donor database.”

Bob J.

Treasurer and Technology Manager

“The ability to create custom reports using DataMiner Platinum greatly enhances our ability to retrieve the data we need.”

Ellen N.

Office Administrator

“Our organization has developed customized responsive forms/ donor interface, data entry screens, communications, reports and other tools that maximize efficiency and accuracy for our donor stewardship needs.”

Kathleen C.

Past President, Board of Directors

Pros

“It is a comprehensive and powerful CRM that supports sophisticated fundraising operations well, particularly for organizations with large donor databases and complex reporting needs.”

Emily D.

Director of Philanthropy

“The dashboard and portfolio management tools make it easy for staff to track donor activity, manage moves, and make meaningful progress in guiding donors through the cultivation journey.”

Emily D.

Director of Philanthropy

“Having donor information, interactions, giving history, and reporting all in one place creates a much more streamlined workflow across teams.”

Emily D.

Director of Philanthropy

Cons

“Perhaps the only item I consider least liking is that I often may leave a screen open, but when I go back to it, I have to re-enter Donor Snap; it may be a user error on my part.”

Carole R.

Donor Relations and Development Manager

“EventSnap and AuctionSnap add-ons do not quite offer enough functionality.”

Meredith W.

Donor and Volunteer Engagement Manager

“I have used other donor programs and they can't hold a candle to to DonorSnap's customer service and support.”

marlies s.

President

Cons

“What they don't explain very well is that the web-based view of the database only allows for minimal functions that database users are used to, and that the old database-view would still be necessary to do important tasks, such as running detailed reports, use Online-Express, batch gift entry, etc.”

Beverly S.

Development Coordinator

“Reporting: While the data is deep, pulling a simple, clean report for a board meeting is surprisingly difficult without exporting everything to Excel first.”

Amy J.

Donor Engagement Officer

“When you make the migration, not all the data is migrated correctly, and for a lot of things you need to be doing in the database view and others are only possible on the webview.”

Elias F.

Donor relations and Database coordinator