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DonorSnap vs Bloomerang Comparison

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Overview

Category Leaders

DonorSnap provides donor management capabilities within the cloud, spanning contact record-keeping, database querying, payments,...

Category Leaders

Bloomerang is a fundraising software and database to help nonprofits of all sizes to reach, engage and retain donors

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

39

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

19

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

124

71

17

4

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

5

4

3

2

1

699

237

14

2

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

I love how user friendly this system is and how we are able to track our donors giving amounts year after year. DonorSnap has great reports you can pull for just about anything you need.
Now, five years later, DonorSnap was able to grow and our needs increased. They offer excellent training although most of our needs are met with the robust help offered on each page.
The customer support is outstanding. The live training is excellent, and the recorded webinars and support website are terrific.

Pros

Customer service is amazing. All the representatives are patient, kind, and so knowledgable about Bloomerang.
The thing I like most about Bloomerang is the integration features. Being able to track and send information quickly and seamlessly is super important to our team.
Excellent software- worth the money, great for fundraising beginners who are still familiarizing themselves with donation entering and data management.

Cons

Our biggest problem is not with DonorSnap. Until recently, we have been an all volunteer (no employees) non-profit and finding a volunteer to maintain DS has been difficult.
I hate that the lists of fields are not in any logical order. Fields are very difficult to find and searching for the field I want wastes time.
It is slow and several of the buttons make no sense. It is hard to create a new contact when you are in a screen searching for a contact that does not come up.

Cons

After pleading with them for weeks for having missed the window by a couple of days they have not returned dozens of calls and just say "it's policy" even during a global pandemic and recession.
They have predatory contracts and very shady renewal schemes that lock you in and give you no way to cancel.
Working with Bloomerang has been the most frustrating experience. Every week there is a new excuse for why they are behind.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features56
  • ACH Payment Processing
  • API
  • Accounting Integration
  • Action Item Tracking
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Query
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Notifications
  • Alumni Management
  • Attendance Management
  • Attendance Tracking
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Charting
  • Collaboration Tools
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Database Support
  • Document Generation
  • Document Storage
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Drip Campaigns
  • Dues Management
  • Electronic Payments
  • Email Distribution
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Event Management
  • Event Ticketing
  • Filtering
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Grant Management
  • Historical Reporting
  • Historical Trend Analysis
  • Interaction Tracking
  • Mail Merge
  • Mailing List Management
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Monitoring
  • Multi-Campaign
  • Multiple User Accounts
  • Newsletter Management
  • Online Forms
  • Online Giving
  • Payment Processing
  • Pledge Management
  • Progress Reports
  • Prospecting Tools
  • Pulse Surveys
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Notifications
  • Real-time Updates
  • Receipt Management
  • Recurring Giving
  • Recurring Tasks
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retention Management
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Social Media Integration
  • Social Promotion
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Scheduling
  • Third Party Integrations
  • To-Do List
  • User Management
  • Visual Analytics
  • Volunteer Management
  • WYSIWYG Editor
  • Web Forms
  • Website Integration
  • eCommerce Management
  • Total features98
  • ACH Payment Processing
  • API
  • Accounting Integration
  • Action Item Tracking
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Query
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Notifications
  • Alumni Management
  • Attendance Management
  • Attendance Tracking
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Charting
  • Collaboration Tools
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Database Support
  • Document Generation
  • Document Storage
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Drip Campaigns
  • Dues Management
  • Electronic Payments
  • Email Distribution
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Event Management
  • Event Ticketing
  • Filtering
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Grant Management
  • Historical Reporting
  • Historical Trend Analysis
  • Interaction Tracking
  • Mail Merge
  • Mailing List Management
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Monitoring
  • Multi-Campaign
  • Multiple User Accounts
  • Newsletter Management
  • Online Forms
  • Online Giving
  • Payment Processing
  • Pledge Management
  • Progress Reports
  • Prospecting Tools
  • Pulse Surveys
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Notifications
  • Real-time Updates
  • Receipt Management
  • Recurring Giving
  • Recurring Tasks
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retention Management
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Social Media Integration
  • Social Promotion
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Scheduling
  • Third Party Integrations
  • To-Do List
  • User Management
  • Visual Analytics
  • Volunteer Management
  • WYSIWYG Editor
  • Web Forms
  • Website Integration
  • eCommerce Management

Integrations

  • Total integrations4
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier
  • Total integrations35
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

DonorSnap logo

DonorSnap

Switched from DonorSnap Recently

Reviewed 7 months ago
Pros

Although I was not the main user of DonorSnap, our fund developer used it for many years and it served our purposes of keeping track of the details of our donors, grants, and donations throughout that entire time. It allowed us to maintain good relationships with our donors and send out timely acknowledgements.

Cons

Unlike Bloomerang, which we now use, DonorSnap did not allow us to generate acknowledgements and other communications. We switched because Bloomerang has a much better interface and more functionality.

Vendor response

Mia, I'm happy to hear that DonorSnap was able to help your organization manage your relationships well during the time you used it. However, I am sorry to hear that DonorSnap did not meet your communication needs. For reference, we do include a comprehensive print and email acknowledgement letter system in addition to mass emails, marketing automation, and other communication tools with every subscription. I would love to hear how this system didn't meet your needs, or if it was unclear to you these tools were available. This will help is improve the product for current and future customers.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Bloomerang logo

Bloomerang

Bloomerang is a must for us!

Reviewed 7 months ago

The cons aside, we love using Bloomerang at ABHM. It can do so much more than our previous donor-management software. It will allow us to better communicate with our supporters and help ensure we have the most accurate and up-to-date data for each of them.

Pros

I really like the user-friendly interface; the navigation is very intuitive. The report function is easy to use and extremely helpful in targeted communications. The online donation forms are also very useful and easy to set up.

Cons

The conversion process from DonorSnap to Bloomerang involved a lot of manual clean-up at the end, such as finding where Bloomerang switched the prefixes of the constituent, assuming that the head of household would always be a "Mr.". Although the email and letter design tools are easy to use and have many features, there are some things that cannot be done, such as inserting images in the text boxes, which has changed our overall designs.

DonorSnap vs. Bloomerang

See how DonorSnap and Bloomerang stack up against each other by comparing features, pricing, ratings, integrations, security & more.