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Blackbaud eTapestry vs DonorSnap Comparison (2026)

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Good recommendations?

Blackbaud eTapestry

DonorSnap

Overview

eTapestry is a cloud based fundraising and donor management software for small and medium sized non-profit organizations

DonorSnap provides donor management capabilities within the cloud, spanning contact record-keeping, database querying, payments, reporting and form building

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

3.8

208

Value for money

Ease of use

Features

Customer support

59%

would recommend this app

4.6

414

276

113

Value for money

Ease of use

Features

Customer support

86%

would recommend this app

Pros

“We can communicate with our supporters in many ways, prepare and run queries on any field, create and use reporting features at any time and essentially document and track all donor information.”

Karen T.

Partner in Mission

“In addition, new fees were added during our three-year contract that we have to pay. ”

YiMei L.

Accountant

“I like the data it stores about our donors and the various ways we are able to report on the information,”

Jen M.

Director of Operations

Pros

“The database reporting options have provided our non-profit with a great deal of reporting flexibility and gives us the reports we need and use for managing our donor database.”

Bob J.

Treasurer and Technology Manager

“The ability to create custom reports using DataMiner Platinum greatly enhances our ability to retrieve the data we need.”

Ellen N.

Office Administrator

“Our organization has developed customized responsive forms/ donor interface, data entry screens, communications, reports and other tools that maximize efficiency and accuracy for our donor stewardship needs.”

Kathleen C.

Past President, Board of Directors

Cons

“Unfortunately, it became a little too pricey for us.”

Margie C.

Executive Director

“The complexity of trying to make quieries to then have to create reports and the amount of time that is lost trying to figure out what one of the many steps made it not yield desired results.”

Sarah B.

Ministry Assistant

“Lots of steps on running reports; makes it difficult to stay focused”

Marcia H.

executive assistant

Cons

“Perhaps the only item I consider least liking is that I often may leave a screen open, but when I go back to it, I have to re-enter Donor Snap; it may be a user error on my part.”

Carole R.

Donor Relations and Development Manager

“EventSnap and AuctionSnap add-ons do not quite offer enough functionality.”

Meredith W.

Donor and Volunteer Engagement Manager

“I have used other donor programs and they can't hold a candle to to DonorSnap's customer service and support.”

marlies s.

President