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Blackbaud eTapestry vs DonorSnap Comparison

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Overview

eTapestry is a cloud based fundraising and donor management software for small and medium sized non-profit organizations

Category Leaders

DonorSnap provides donor management capabilities within the cloud, spanning contact record-keeping, database querying, payments,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

39

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

74

76

37

14

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

5

4

3

2

1

124

70

17

4

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

The auto reminders and calendaring are super helpful. The seamless integration with online giving was also a blessing.

KS

Kerri S.

There are preset reports and queries, but we have the ability to design our own reports and queries as well. Also, the customer support by phone, email, and chat is outstanding.

JL

Janette L.

The product is easy to use, intuitive, and very easy to manipulate into reporting what you need to know. The vendor offers so many amazing training courses and really set's you up for success.

EW

Emily W.

Pros

I love how user friendly this system is and how we are able to track our donors giving amounts year after year. DonorSnap has great reports you can pull for just about anything you need.

RE

Rashell E.

Now, five years later, DonorSnap was able to grow and our needs increased. They offer excellent training although most of our needs are met with the robust help offered on each page.

MT

Marty T.

The customer support is outstanding. The live training is excellent, and the recorded webinars and support website are terrific.

ML

Mary L.

Cons

I rarely write bad reviews but this product made my job miserable. Even as a nonprofit with limited funds, I chose to use another product just because I couldn't get eTapestry to do what I needed.

LC

Linda C.

When you get it, you can be completely surprised because you have no idea of what they will be delivering because they did no layouts to have you approve.

KQ

Kathleen Q.

I was shocked that after paying for training that they would do this.

DB

Daniel B.

Cons

Our biggest problem is not with DonorSnap. Until recently, we have been an all volunteer (no employees) non-profit and finding a volunteer to maintain DS has been difficult.

GC

Grant C.

I hate that the lists of fields are not in any logical order. Fields are very difficult to find and searching for the field I want wastes time.

BP

Barb P.

It is slow and several of the buttons make no sense. It is hard to create a new contact when you are in a screen searching for a contact that does not come up.

SQ

Sue Q.

  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features28
  • ACH Payment Processing
  • API
  • Accounting Integration
  • Action Item Tracking
  • Activity Dashboard
  • Ad hoc Query
  • Ad hoc Reporting
  • Alumni Management
  • Attendance Tracking
  • Auction Management
  • Authentication
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Document Generation
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Drip Campaigns
  • Dues Management
  • Electronic Payments
  • Email Marketing
  • Email Tracking
  • Event Management
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Grant Management
  • Interaction Tracking
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Online Forms
  • Online Giving
  • Payment Processing
  • Pledge Management
  • QuickBooks Integration
  • Receipt Management
  • Recurring Giving
  • Registration Management
  • Reporting/Analytics
  • Self Service Portal
  • Social Media Integration
  • User Management
  • Volunteer Management
  • Web Forms
  • Website Integration
  • Total features56
  • ACH Payment Processing
  • API
  • Accounting Integration
  • Action Item Tracking
  • Activity Dashboard
  • Ad hoc Query
  • Ad hoc Reporting
  • Alumni Management
  • Attendance Tracking
  • Auction Management
  • Authentication
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Document Generation
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Drip Campaigns
  • Dues Management
  • Electronic Payments
  • Email Marketing
  • Email Tracking
  • Event Management
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Grant Management
  • Interaction Tracking
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Online Forms
  • Online Giving
  • Payment Processing
  • Pledge Management
  • QuickBooks Integration
  • Receipt Management
  • Recurring Giving
  • Registration Management
  • Reporting/Analytics
  • Self Service Portal
  • Social Media Integration
  • User Management
  • Volunteer Management
  • Web Forms
  • Website Integration

Integrations

  • Total integrations8
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • Pushpay
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier
  • Total integrations4
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • Pushpay
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier