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Realm vs FellowshipOne Comparison

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Good recommendations?

Realm logo

Realm

90pts

Overview

Category Leaders

Realm by ACS Technologies is a church management system with an emphasis on online community

Church management software by FellowshipOne is designed to assist churches and other related organizations with structuring...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

20

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

269

5

4

3

2

1

148

96

18

4

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

3.4

141

5

4

3

2

1

25

48

39

19

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
65%
would recommend this app

Pros

Our overall experience with Realm has been great, we truly enjoy using this product; our senior members love using the Realm app for their giving and enjoy the accounting module.
Probably the best part might be the database end. It's pretty good at keeping all the information for our people, and creates a nice directory.
The directory is helpful, and the customer support is good. My favorite part about Realm is the annual conference.

Pros

The custom attributes are a helpful feature and the ability to create your own shareable people lists is also a very good. Web forms are easy to create; Insights feature is a major plus.
Functionality is really good. Access to the data via API is great and getting better with every new API realm.
It's a big commitment up front financially and for all staff to learn the system. Long-term, though, it's a great investment if you need a broad system to manage many congregants.

Cons

As a former IT/programmer this software is the worst... very frustrating to use... slow.
I am constantly calling Realm to see if there is a solution to one problem or another, and every time I am basically told "we don't do that" and "we have no plans to do that.
Sometimes confusing for users when it comes to privacy management and notifications.

Cons

I hate calling support because it's so frustrating. Unless you have someone in your office who understands databases, then don't waste your time and money.
From poor customer service, useless training, horrific report system, sales person persuaded to upgrade to iOS hardware, when their app is still being developed.
Our experience with F1 was very disappointing and we decided to leave. In order to cancel, you must give 60 days notice & pay 30% of each month left in your year, according to the contract.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features39
  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Asset Tracking
  • Attendance Management
  • Attendance Tracking
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Built-in Accounting
  • Campaign Management
  • Campaign Planning
  • Cash Flow Management
  • Cash Management
  • Child Check-in
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • For Nonprofits
  • For Religious Organizations
  • Forms Management
  • Fund Accounting
  • Fund Management
  • General Ledger
  • Invoice Management
  • Invoice Processing
  • Member Communication
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Multi-Location
  • Online Calendar
  • Online Giving
  • Payroll Management
  • Personalization
  • Pledge Management
  • Purchase Order Management
  • Real-Time Data
  • Real-Time Reporting
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • Small Group Management
  • Social Media Integration
  • Summary Reports
  • Third-Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • Visitor Tracking
  • Volunteer Management
  • Website Management
  • Worship Planning
  • Total features87
  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Asset Tracking
  • Attendance Management
  • Attendance Tracking
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Built-in Accounting
  • Campaign Management
  • Campaign Planning
  • Cash Flow Management
  • Cash Management
  • Child Check-in
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • For Nonprofits
  • For Religious Organizations
  • Forms Management
  • Fund Accounting
  • Fund Management
  • General Ledger
  • Invoice Management
  • Invoice Processing
  • Member Communication
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Multi-Location
  • Online Calendar
  • Online Giving
  • Payroll Management
  • Personalization
  • Pledge Management
  • Purchase Order Management
  • Real-Time Data
  • Real-Time Reporting
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • Small Group Management
  • Social Media Integration
  • Summary Reports
  • Third-Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • Visitor Tracking
  • Volunteer Management
  • Website Management
  • Worship Planning

Integrations

  • Total integrations2
  • Blackbaud CRM
  • Blackbaud Raiser's Edge NXT
  • Bloomerang
  • ChMS
  • Constant Contact
  • DonorHub
  • Gmail
  • Google Analytics 360
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Salesforce.org Nonprofit Cloud
  • Stripe
  • Twilio
  • Zapier
  • Total integrations11
  • Blackbaud CRM
  • Blackbaud Raiser's Edge NXT
  • Bloomerang
  • ChMS
  • Constant Contact
  • DonorHub
  • Gmail
  • Google Analytics 360
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Salesforce.org Nonprofit Cloud
  • Stripe
  • Twilio
  • Zapier

User reviews that mention these apps

JS
AvatarImg

J. Scott A.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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FellowshipOne logo

FellowshipOne

F1 at The Village Church in Texas

Reviewed 13 years ago

As things stand right now with what is available today, if your church is looking for a very good, if not great, Church Management System Fellowship One is the system you want. The old adage, "You get what you pay for" applies with a SaaS product you are no longer supporting a server and software yourself or trying to develop something on your own. Having said that the company's "development to production agility" needs improvement as there are still things that need to be done on the congregation facing side of this system that hopefully will be taken care of in the very near future and make F1 one of the most complete systems available.

Pros

Excellent implementation team! F1 software has delivered what they said it could deliver in response to our RFP. Support is responsive. Communication has been good. We have the benefit of many Active Network/Fellowship Tech employees attending and in membership at The Village. No server or site to manage is great (obviously that is a big part of what we pay for) Functionality is really good. Access to the data via API is great and getting better with every new API realm.

Cons

Implementation Team could have been more assertive with some suggestions and less with others. Though F1 has delivered it has not delivered at the level we had hoped for, specifically public facing via weblink where the UX has left a lot to be desired. The back-end functionality is great but the interface needs a makeover now. Support though responsive has been dismissive with some of our requests and we have experienced some delays on what we consider a pretty serious request.