App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Realm Logo
Realm

Write a review

Community-focused online church management system

visit website

(2)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

Realm Pricing, Features, Reviews and Alternatives

Realm product overview

What is Realm?

Realm is a church management system by ACS Technologies which places its emphasis on online community building.

Key benefits of using Realm

Realm gives donors a wide array of giving options, including text based giving, online donation, full management of payment methods, and recurring and scheduled donations, details of which can be entered by staff or managed fully by the donors themselves.

Users can create an unlimited number of custom profile fields to suit their needs, and assign staff roles and set permissions to control access to personal information stored in profiles.

Realm includes multiple customizable report templates, and custom reports can be shared with other staff members, who are notified on their next login.

Staff can centrally manage check-in kiosks, help check people in, see attendance in real time, and run attendance reports, and for group events, group leaders can take attendance at the beginning of, during, or after meetings.

Members can include notes on important information such as allergies or specific care instructions when checking their children into events.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Email/Help Desk
Chat
Knowledge Base

Training options

In Person
Webinars
Documentation
Live Online
Videos

Realm features

Functionality

4.1

/5

269

Total features

39

3 categories

Most valued features by users

Reporting & Statistics
Event Management
Data Import/Export
Donor Management
Membership Management
Mobile Access
Alerts/Notifications
Customizable Reports

Functionality contenders

Realm users reviews

Overall Rating

4.4

/5

269

Positive reviews

91

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.66/10
Rating distribution

5

4

3

2

1

148

96

18

4

3

Pros
Our overall experience with Realm has been great, we truly enjoy using this product; our senior members love using the Realm app for their giving and enjoy the accounting module.
Probably the best part might be the database end. It's pretty good at keeping all the information for our people, and creates a nice directory.
The directory is helpful, and the customer support is good. My favorite part about Realm is the annual conference.
Cons
As a former IT/programmer this software is the worst... very frustrating to use... slow.
I am constantly calling Realm to see if there is a solution to one problem or another, and every time I am basically told "we don't do that" and "we have no plans to do that.
Sometimes confusing for users when it comes to privacy management and notifications.

Overall rating contenders

BF
AvatarImg

Bruce F.

Realm Administrator

Civic & Social Organization, 1-10 employees

Review source

Overall Rating

Realm Review: Realm well supported, secure CRM for Churches

Reviewed a month ago

DM
AvatarImg

Dane M.

Youth Minister

Religious Institutions, 11-50 employees

Review source

Overall Rating

Realm is Ok but Could be Better

Reviewed 2 years ago

AvatarImg
AvatarImg

Josh E.

Religious Institutions, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Reason for Realm

Reviewed 2 years ago

We have appreciated this upgrade from People Suite to Realm.

Pros

Our reasons for using Realm out weigh the reasons not to use Realm. It is a robust system that offers your organization a lot of features, maybe more than you will use. It is simple to use and the features available allow you to implement as you need.

Cons

Some of the products in Realm are not needed but cannot be a la carte. The system can be expensive but they work with smaller organizations to accommodate this.

JP
AvatarImg

Joy P.

Religious Institutions, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Realm Software

Reviewed 4 years ago

I have had a positive experience with Realm. I have not had any questions that couldn't be answered or any tasks that could not be accomplished.

Pros

The software is extremely easy to use. I appreciate the Realm help center and Ministry Smart training platform. The software was easy to implement and to train others to use. Switching to Realm went smooth; I had no issues developing my chart of accounts, producing financials, recording a pledge campaign and pledges. Our membership data base stays up to date with the access our members have to the software. Our directory is never out of date.

Cons

I have not found any missing features. The software was easy to impliment.

JH
AvatarImg

Jason H.

Religious Institutions, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Pretty good

Reviewed 3 years ago

Overall, we'd like the reporting to be more robust and user-friendly, dashboards to be more responsive, and communication and app performance to improve.

Pros

Realm is a great choice if you are already integrated into the ACS universe but need to upgrade. It is simple to use and the transition is straightforward if you're moving away from PeopleSuite. Online giving is easy to set up and the fees are competitive.

Cons

The communication features are not good. The outward-facing app, Ream Connect, lacks functionality that would make it seamless, compared to competitors.

KT
AvatarImg

Krista T.

Religious Institutions, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Highly Recommend

Reviewed 3 months ago

Overall, it has been exceptional! I would highly recommend!

Pros

Realm is user friendly and if there is something that I can't figure out, the customer support is amazing!

Cons

Integration with ACS would be helpful. I haven't used the Accounting feature however, I was told that everything would go to Accounting and ACS would phase out. I haven't heard good things about the Accounting option and the fact that ACS hasn't been phased out, makes me leery of that option.

JG
AvatarImg

Judy G.

Religious Institutions, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great tool for church

Reviewed 3 years ago

It’s great and so much easier than other systems we’ve used. Intuitive and responsive.

Pros

It’s easy to use and learn. Love the interface with our website for payment processing.

Cons

Difficult to get parishioners to use online although online payments have been better since COVID. Can’t always find or create reports.

Realm FAQs

Q. Who are the typical users of Realm?

Realm has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Realm support?

Realm supports the following languages:
English


Q. Does Realm support mobile devices?

Realm supports the following devices:
Android, iPad, iPhone


Q. Does Realm offer an API?

No, Realm does not have an API available.


Q. What level of support does Realm offer?

Realm offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base

Related categories