App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Realm Logo

Realm

Community-focused online church management system

see alternatives

Realm Pricing, Features, Reviews and Alternatives

Realm product overview

What is Realm?

Realm is a church management system by ACS Technologies which places its emphasis on online community building.

Key benefits of using Realm

Realm gives donors a wide array of giving options, including text based giving, online donation, full management of payment methods, and recurring and scheduled donations, details of which can be entered by staff or managed fully by the donors themselves.

Users can create an unlimited number of custom profile fields to suit their needs, and assign staff roles and set permissions to control access to personal information stored in profiles.

Realm includes multiple customizable report templates, and custom reports can be shared with other staff members, who are notified on their next login.

Staff can centrally manage check-in kiosks, help check people in, see attendance in real time, and run attendance reports, and for group events, group leaders can take attendance at the beginning of, during, or after meetings.

Members can include notes on important information such as allergies or specific care instructions when checking their children into events.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Email/Help Desk
Chat
Knowledge Base

Training options

In Person
Webinars
Documentation
Live Online
Videos

Realm features

Functionality

4.1

/5

254

Total features

38

3 categories

Most valued features by users

Event Management
Membership Management
Data Import/Export
Volunteer Management
Donor Management
Mobile Access
Alerts/Notifications
Online Giving

Functionality contenders

Realm users reviews

Overall Rating

4.4

/5

254

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.65/10
Rating distribution

5

4

3

2

1

140

91

17

4

2

Pros
Our overall experience with Realm has been great, we truly enjoy using this product; our senior members love using the Realm app for their giving and enjoy the accounting module.
Probably the best part might be the database end. It's pretty good at keeping all the information for our people, and creates a nice directory.
The directory is helpful, and the customer support is good. My favorite part about Realm is the annual conference.
Cons
As a former IT/programmer this software is the worst... very frustrating to use... slow.
I am constantly calling Realm to see if there is a solution to one problem or another, and every time I am basically told "we don't do that" and "we have no plans to do that.
Sometimes confusing for users when it comes to privacy management and notifications.

Overall rating contenders

Overall Rating

Realm is Ok but Could be Better

Reviewed 8 months ago

DW
AvatarImg

David W.

Senior Pastor

Religious Institutions, 11-50 employees

Review source

Overall Rating

Realm is AWESOME!!!

Reviewed 2 years ago

Transcript

David: My name's David. I'm a pastor. I'm also an IT guy at the church that I serve. I serve in a nonprofit...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Realm has been an excellent resource for our congregation and staff.

Reviewed 4 years ago
Pros

We use Realm Connect - the level that allows for congregants to log in and use the app feature as well. Realm is easy to use and intuitive to figure out. The staff love being able to get to it anywhere and that they can even work on their phones on things if needed. Realm has features that make life easier for church staff, while also allowing the congregation to connect with each other. The Realm development team is always looking at ways to make it easier for people to know where to go, while also trying to find ways to make the church staff's lives easier as they input the data. Additionally, the support staff is very knowledgeable and helpful. I rarely have to wait for support help and if they cannot fix an issue while I am on the phone with them, they are quick to follow back up.

Cons

There are still areas they are building out and things that are not there yet. For example, today we tried to copy a list of people from a registration event into a group roster as the group decided they wanted to be able to communicate with each other during the study. This was not a feature that was available yet, so the person entering the data had to manually add the people to a group. But, they...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Realm is Great!

Reviewed 10 months ago

Our overall experience with Realm has been great, we truly enjoy using this product; our senior members love using the Realm app for their giving and enjoy the accounting module.

Pros

Our church transitioned to Realm July 2018, one of the initial reasons we switched was because of the people side, the ability for our congregants to create and manage profiles, as well as, the ability to give and see/manage their giving, the ability to view and print their own statements. We also appreciated other features such as check-in and pathways. The accounting module made the entire process so much easier the placement of the modules and ease of use, the ability to track giving using the dashboard as well as attendance and membership. The transition was easy we discussed the modules we needed and what information to transition and the representatives did everything else. It was a very seamless transition.

Cons

Currently, there is not a lot that is disliked about this product, but there is always room for improvement, there are some additional features I would love to see in the accounting module that allows for even more ease of use. I have submitted those ideas and so far one of them has happened and they are working on the other.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

Serious Gaps

Reviewed 3 years ago

Frustration is the best word that describes my experience with Realm. Frustration on finding information, frustration on looking for help, and frustration even on the help desk. When I write an email, it is almost as if I am getting a computer response telling me only a simplistic response that does not consider my question on the background that I provided. It seems that my complaints fall on unconcerned ears when i express them to the Staff.

Pros

I like the ability to use a check scanner with the giving software

Cons

There are serious gaps in the way Realm relays information. When certain payments are made online, the software does not notify the Administrator of their receipt. I have to go and look for the payments (such as VBS registrations) without the software telling me that it has come in. Then it does not list the deposits from the registrations, only the individuals that made payment, after I go outside...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Jump Into the Realm of Management!

Reviewed 3 months ago
Pros

Realm helped our church keep track of our finances and funds and it was a simple product to use and get used to.

Cons

There were a bit complex features, but we figured it out once we started to use it more and more.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

A decent web-based database

Reviewed 2 years ago

The customer service has been good, and their demo was reasonably well done, though their app crashed for their employee multiple times. I asked some tough questions about features that they said they were still building, and they admitted that they really couldn't compete with planning center in terms of a service planning module, but other things seem pretty good. My preference would have been Planning...

Pros

Because we were previously on ACS, it was easy to import previous data. The online interface is much friendlier than the old version, and it generally has good features and capabilities, but as with any database/CRM, it's all in how you set it up and implement use. Overall, it's a solid choice.

Cons

Being a Planning Center Services user who's dabbled in other Planning Center products, I prefer the integration and user interface of planning center. Overall Realm feels more PC than Mac - sturdy, but not as pretty and at times a bit frustrating with the number of clicks you need to do to get to where you want to go. It's functional, but it feels like it'll take longer for people to learn how to set things up and do things properly, which will impede good rollout and ultimately depth of functionality because of that.

Realm FAQs and common questions

Q. Who are the typical users of Realm?

Realm has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Realm support?

Realm supports the following languages:
English


Q. Does Realm support mobile devices?

Realm supports the following devices:
Android, iPad, iPhone


Q. Does Realm offer an API?

No, Realm does not have an API available.


Q. What level of support does Realm offer?

Realm offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base

Related categories