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FellowshipOne

Simple and integrated cloud-based church management software

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FellowshipOne Pricing, Features, Reviews and Alternatives

FellowshipOne product overview

What is FellowshipOne?

FellowshipOne church management software (ChMS) is simple, easy to use, and integrated, giving you a whole church management system at your fingertips. FellowshipOne will help your church:

Key benefits of using FellowshipOne

Church management software by FellowshipOne is designed to assist churches and other related organizations with structuring and managing all aspects of daily operations. Smart and integrated cloud-based software will help organizations get organized and simplify administrative tasks, events, outreach, communications, manage donations, track finances, and membership growth. Benefits include:

GREATER MANAGEMENT
-Automate tasks and improve member data.
-Cloud-based software for access from anywhere.
-Gain deep insights with valuable reporting tools.
-Coordinate complex events with ease.
-Schedule use of resources and facilities.
-Manage multiple campuses from one system.
-MinistryOne, a full-featured mobile app is included at no extra cost.

GREATER COMMUNICATION
-Increase effectiveness of church communications.
-Create an environment of exceptional member care.
-Various contact methods include: text, email.
-Drive congregation engagement.

GREATER FLEXIBILITY
-All contributions, gifts, and donations in one system.
-Provide flexible options for generosity.
-Manage in real-time.
-Reduce administrative burden.
-Donations go straight to the church.
-Accept ACH, Debit, or Credit Cards.
-Reporting features built for the church.

GREATER FINANCIAL SECURITY
-Designed specifically for church accounting needs.
-Align ministry goals with data and financial insight.
-Steward resources to maximize ministry growth.
-Effortlessly generate valuable reports.
-Secure your sensitive accounting data.

GREATER VISIBILITY
-Mobile phone and tablet compatible designs.
-Quick and simple to manage and update.
-Build a virtual extension of your church's message.
-Grow your church's reach.
-Set a great first impression with members.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Phone Support
Email/Help Desk

Training options

Videos
Documentation
Webinars
Live Online
In Person

FellowshipOne features

Functionality

3.2

/5

139
Total Features91 3 categories

Most valued features by users

Event Management
Membership Management
Reporting & Statistics
Volunteer Management
Donor Management
Pledge Management
Online Giving
Activity Dashboard

Functionality contenders

FellowshipOne users reviews

Overall rating

3.4

/5

139

Positive reviews

52%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6.2/10
Rating distribution

5

4

3

2

1

24

48

38

19

10

Pros
The custom attributes are a helpful feature and the ability to create your own shareable people lists is also a very good. Web forms are easy to create; Insights feature is a major plus.

SR

Susan R.

Functionality is really good. Access to the data via API is great and getting better with every new API realm.

JS

J. Scott A.

It's a big commitment up front financially and for all staff to learn the system. Long-term, though, it's a great investment if you need a broad system to manage many congregants.

SE

Sara E.

Cons
Our experience with F1 was very disappointing and we decided to leave. In order to cancel, you must give 60 days notice & pay 30% of each month left in your year, according to the contract.

WS

Whitney S.

From poor customer service, useless training, horrific report system, sales person persuaded to upgrade to iOS hardware, when their app is still being developed.

CK

CK K.

I hate calling support because it's so frustrating. Unless you have someone in your office who understands databases, then don't waste your time and money.

DT

Deborah T.

Overall rating contenders

Overall Rating

Fellowship One

Reviewed a year ago

Transcript

Amy: My name is Amy. I'm a virtual executive assistant and I work for churches, and I give FellowshipOne...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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We utilize Fellowship One as our main database for records.

Reviewed 3 years ago
Pros

I love the functionality of the system. I like that it is web based so you don't need a server or special app on your computer to use. Anywhere you have internet you can use it! If you utilize it to its potential there is a ton of data you can store but most importantly you can run reports to pull that data. The report function is amazing, you can pull exactly what you are looking for exactly the way you want it.

Cons

I wish there was an activity log to track who makes what changes. We have a large number of users and its sometimes hard to know what information has been altered and if it should have been altered by that person. I know you can give permissions to users but having the log would add a great tool for administrators to use.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to Use - Great features

Reviewed 2 years ago

Overall - this has been a great church management software. Data is easy to enter and profile information is easy to view at a glance. There is a bit of a learning curve with reporting, but that is to be expected with any software that is new to you.

Pros

Customer service is great - you can speak to a real human being and problems are solved quickly. The custom attributes are a helpful feature and the ability to create your own shareable people lists is also a very good. Web forms are easy to create; Insights feature is a major plus.

Cons

The major drawback is that mass texting is not included in the Premier version. Also, assimilation process is lacking some functionality. iOS check has some challenges.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Robust functionality but older processing and interface.

Reviewed 4 years ago

I would like to say that even though I gave this product 3 stars in every field, I give it the neutral review because it has so much potential to be better. I think right now F1 is in a place of a possible explosion of great things? But it's going to take a revamping of old processes and implementing new ones. The biggest benefits is that it's a database which helps us to manage our needs as a congregation and keep account of how we value our team members who serve.

Pros

What I like most about F1 is the SQL database interactions and the ability to pull information on any person in our congregation by the fields on their account. This is hugely helpful when pulling statistics of who attended events, paid their tithes, who has pastoral notes, and so much more. I think the other thing that I enjoy most is that this is truly a one stop shop in regards to what's needed for ministries. You can do anything from background checks to childcare for events based on the manageable forms. You can create contacts for specific staff or titles within your organization to receive information on congregants based on options they choose from visitor cards.

Cons

What I least like about this software is that even though it has so many features, it's almost too much to navigate when you first get into it all. Trying to train a new person on staff with the amount of information overload is a bit daunting. Granted not everybody will be doing the same functions within the program, but to be able to upkeep this database, you almost need a person solely devoted to making sure the data that's entered is correct. I would also say that the knowledge base needs a revamp with more clear information on what the actual functions of the database are, including an admin-like knowledge base with deeper understanding of how data transactions are made. Some things are just kind of ambiguous and unclear as to how the transfer of data happens.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Infinite customizability, clunky interface, regular errors

Reviewed 2 years ago

FellowshipOne is a bit frustrating but overall very good!

Pros

FellowshipOne is king for church management software.

Cons

It's a bit of a catch-22 because it's the absolute best software, but it has its fair share of errors and reports that are just not attainable.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Fellowship One is Robust, but dated.

Reviewed 3 years ago

Overall, we tend to see a huge benefit to our ministries by using this software, but in the future, we'll be looking to something more updated if we don't see a progressional change for F1.

Pros

The amount of functionality for F1 is incredible. We use it in so many ways for our different ministries, from small groups, attendance for services/serving, to tithing/finances and sending mass emails to specific groups of people, it covers a ton of bases. I like that this is a discipleship based software tool. We have to put our hands on almost every part of an account to make sure that we're intentional with the data we record. The security when fully implemented for check-in systems on Sunday services is impeccable. We have really made an effort to improve our security within the past few years and you can dig deep by using jobs that are connected to specific check-in activities and only people with specific assignments can check-in. It's very dialed in.

Cons

The software, while being functionality-wise amazing and broad? It lacks an updated style for the UI, while also using some outdated ways to process what you need. While requiring a hands-on approach to discipleship by having to change every little detail on an account, this can be so tedious and cumbersome to other tasks you might have. The learning curve is also a bit hefty, for users who don't understand systems or pick up understanding quickly? It can be very confusing at first.

FellowshipOne FAQs and common questions

FellowshipOne has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


FellowshipOne supports the following languages:
English


FellowshipOne supports the following devices:
Android, iPhone


No, FellowshipOne does not have an API available.


FellowshipOne integrates with the following applications:
BombBomb, Constant Contact, Call-Em-All, Brushfire, ShelbyNext Financials, easyTithe, Mailchimp


FellowshipOne offers the following support options:
Knowledge Base, Phone Support, Email/Help Desk

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