TouchPoint vs Clearstream

Planning Center

Realm

Text In Church

PastorsLine

Rock RMS

Gloo Messaging

Compare TouchPoint and Clearstream based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Clearstream

Two-way enabled mass texting, integrations with popular ChMS and other 3rd party apps, multi-management capabilities, text-to-join keywords, automated workflows with conditional logic, native apps, live polls, and dedicated short codes.



Tithely Church Management

Breeze is a cloud-based church management software designed to assist small & mid-sized churches in managing events, donations, follow-ups, volunteers, and more.

Try a free 30-day trial of Breeze today and see why more than 11,000 churches love Breeze!

ChurchTrac

ChurchTrac is a church management software with features for membership management, donation tracking, accounting, reporting and attendance management

TouchPoint's donation management system offers seamless tools for online, mobile, and text giving. Track contributions in real time, analyze trends, and engage donors with personalized campaigns. Simplify giving, enhance security, and nurture generosity with a platform designed to grow your mission.

Accounting Integration

Activity Dashboard

Alerts/Notifications

Attendance Tracking

Built-in Accounting

Child Check-in

Communication Management

Contact Database

Contact Management

Credit Card Processing

Customizable Branding

Customizable Reports

Customizable Templates

Data Import/Export

Donation Management

Donation Tracking

Donor Management

Electronic Payments

Email Management

Email Marketing

Event Management

Event Scheduling

Forms Management

For Nonprofits

For Religious Organizations

Grant Management

Member Communication

Member Database

Member Directory

Member Portal

Membership Management

Membership Signup

Mobile Access

Mobile App

Mobile Giving

Multi-Location

Online Giving

Payment Processing

Pledge Management

Real-Time Reporting

Recurring Giving

Registration Management

Reminders

Reporting/Analytics

Reporting & Statistics

Role-Based Permissions

Small Group Management

SMS Messaging

Third-Party Integrations

Visitor Tracking

Volunteer Management

Website Management

Proprietary

TouchPoint

Web-based

iPad

Android

iPhone

Windows

Chromebook

Standard

Database Administrator

From online giving, statistics, communications, online registrations, and pastoral care, we have seen a great improvement in streamlining what we do digitally in order for our staff to have more time to support our church members in person.

Director of Technology

TouchPoint's robust features include member data management, online giving, event registration, volunteer coordination, attendance tracking, and much more.

Systems Administrator

When our church began looking for a new church management platform, TouchPoint was the only platform where every conversation began with the goal of how can we work together to bring Christ to your community, congregation, and staff.  

Director of Ministry Coordination

Registrations, messaages related to registration settings, screens related to registrations, and user ease for registration could be better.

Software Systems Coordinator

TouchPoint is not just a company or a product, they really partner with churches and walk along side us in using data to empower ministry!

Director of Connection and Assimilation

I love that TouchPoint has functionality that allows us to use data to know and love our people well

Media and Communications Minister

I like how it is focused on delivery the best option for church database and contact list.  

Ministry Software Analyst

Touchpoint allows us to capture such great data analytics that will help us ministry more effectively.

As a relatively newer church management software company compared to older well known softwares, some of the features are still being worked on and fleshed out.

Director of IT

It is a tool the helps serve our staff by enabling effective outreach and ministry to our church family

This means there are occasional bugs to work out in the software.

Minister, Church Data

Frequency of bugs and timeline of resolutions.

I think this is true of any system that needs to appease many churches: different churches need slightly different things.  

Particularly when it comes to volunteer scheduling and similar.

I think some new features are not thoroughly tested as they should be.

The software does great out-of-the-box, but can be customized to do all sorts of other things.  

Also, the customer support is outstanding, and new development clearly reflects actual church needs.  

In these years, I feel like I've gotten to know many of the TouchPoint staff folks, and they are truly partners in our ministry.  

It is robust and extremely capable as well as very versatile and adaptable.

Director of Operations

Our experience with TouchPoint has been one of true partnership, listening, and growing.

People are easy to work with and we love the product.  

We have used TouchPoint for ten years and are constantly learning.

Reception - Social Media

Helps improve individual customer relationships and identify new business opportunities

Church Management

Ministry

Ease of Use

Bugs and Issues

Customer Support

Online Registration

Volunteer Scheduling

Features

Training and Learning Curve

Complicated and unintuitive interface

54% of reviewers feel negative about TouchPoint’s user interface. Reviewers indicate that the interface is cluttered, dated, and not intuitive, making navigation difficult for both new and experienced users. They say that terminology and layout can be confusing, requiring extra training to perform even basic tasks. Some users report that advanced features are especially hard to access and understand, and that customization options are limited or overly complex. Reviewers find that the interface’s lack of intuitiveness can discourage broader adoption among church members and staff.

Steep learning curve for users

41% of reviewers feel negative about TouchPoint’s ease of use. Some users report that the software is not intuitive and requires significant time to learn, especially for those less comfortable with technology. Reviewers indicate that finding specific features or information can be confusing, and training is often necessary for new users. They say that the lack of straightforward navigation and the complexity of certain functions make it challenging to use without guidance. Some reviewers feel that the system is not immediately user-friendly, particularly for volunteers or staff unfamiliar with similar tools.

Comprehensive ministry support tools

100% of reviewers feel positive about TouchPoint’s ministry support. Reviewers appreciate how the software offers practical features for ministry, such as targeted communication, task assignment, and data analytics that enhance outreach and engagement. They say it helps them stay organized, track members, and adapt to various ministry needs. Some users report that the tool enables effective collaboration among staff and volunteers, making ministry administration more manageable. Reviewers indicate that the software’s adaptability and broad functionality allow them to serve their church community more efficiently and faithfully in daily ministry operations.

Responsive and helpful support

91% of reviewers feel positive about TouchPoint’s customer support. Reviewers appreciate the prompt and knowledgeable assistance they receive from the support team, noting quick response times and a genuine willingness to help resolve issues. They say the extensive support library and comprehensive documentation make it easier to learn and troubleshoot. Some users report that the support staff is attentive to feedback and open to making improvements. Reviewers find that ongoing training and accessible help resources contribute significantly to their positive experience managing the software.

Streamlined church management features

91% of reviewers feel positive about TouchPoint’s church management capabilities. Reviewers appreciate the software’s ability to centralize member records, track giving, and facilitate communication across ministries. They say it simplifies administrative tasks, making it easier for both large and small churches to keep accurate records and manage pastoral care. Some users report that features like online registration, check-in, and customizable tools help them adapt the system to their specific needs. Reviewers indicate that having a unified platform improves efficiency and supports better engagement with their congregation.

Mid-size Business

Large Enterprises

Small Business

TouchPoint Software

Planning Center is an all-in-one church management system made to help you organize information, coordinate events, communicate with your team, and connect with your congregation. 

Use different tools for your ministry needs while keeping everyone informed about what's happening around the church.

Clearstream is a powerful texting software built for churches. Thousands of churches, from new plants to many of the largest in the U.S., rely on Clearstream to better communicate with their members, visitors, and people through texting.

2-Way Messaging

Activity Tracking

Automated Responses

Campaign Planning

Campaign Scheduling

Compliance Management

Consent Management

Customer Segmentation

Drip Campaigns

Engagement Tracking

Interaction Tracking

Keyword Tracking

Landing Pages/Web Forms

Mass Texting

Message Personalization

Multi-Campaign

Multi-Language

Open Rate Tracking

Polls/Voting

QR Codes

Reputation Management

Scheduled Messaging

Shortcodes

Social Media Integration

By industry, Clearstream reviewers are most commonly professionals in religious institutions (76%). The most frequent use case for Clearstream cited by reviewers is church management (76% of reviewers).

Users and use cases

Reviewers indicate that Clearstream offers flexible monthly plans and they appreciate the ability to scale without long-term commitments. Some users say pricing is reasonable, but some reviewers find costs for longer messages and extra credits higher than expected. Some users report that pricing tiers do not always fit their needs, and they feel the overall cost can be prohibitive for larger organizations.

Value for money

The Clearstream integration most frequently cited by reviewers is Planning Center, a church management product rated 4.8 out of 5 for its integration with Clearstream.

Integrations

Clearstream is a church management tool offering key features such as mass texting, member communication, third-party integrations, mobile access, message personalization, and a contact database, among others.

$29/mo

$49/mo

$99/mo

$199/mo

$299/mo

Pastor Lead Elder

It integrates very well with planning center allowing us to keep everything in one system and place and easily add new folks as they visit and to stay in touch with them as they get to know us.  

Communications Coordinator

By only allowing subaccounts to exist with unique phone numbers, we are concerned about overwhelming our congregation with options. But by having all of our staff/leaders use our main account for their communications, we're concerned about muddying what should be a very simple communication system.

Assimilation Department Director

Things we like most about Clearstream is the customer service, user friendly platform, & seeing where each subscriber belongs to in a workflow, list, or tag.

The ability to send out both text messages and email to the entire team to help with scheduling makes it an invaluable tool.

Project manager

While I really appreciate the ability to create workflows and automate communication in Clearstream, it wasn’t as customizable as I initially expected.

Youth Pastor

Instead of having messages split into two or three parts because of character limits, you can simply purchase additional credits and send the entire message at once.

Board Lead

Its really user friendly - we love that multiple team members can be monitoring incoming texts and that we are able to personalize our outgoing text.

Pastor

I wish I could manually add contacts to a synced Planning Center list. When I sync the playlist from Planning Center, I can't use texting a keyword either for that playlist.

The transfer wasn’t a smooth process as everything had to manually added. And as a portable church, we’d hope they’d have more options for tap tags functionality.

Lead Pastor

Totally understand the costs of doing business, however there could be some flexibility to the credit plan pricing when the additional sub accounts and other features aren't being used.

Senior Pastor

I wish you could build HTML emails directly into clear stream without having to copy HTML code from another source.

Admin

We use Clearstream as a prayer chain and it is often difficult to get the message in one text and uses additional credits if you go over just by one character.  

Groups and Next Steps Coordinator

I've tried many other softwares in order to help me with text communications and CCB has been by far the most effective for the cost.

The number of sub-accounts that you get for the price is much better than other companies and my church will be moving towards a much larger usage.

We love the fact that it filters easily and connects well with PCO by pushing it back to update or create new profiles.

Ministry Support Coordinator

We use Clearstream to send out information to our church, groups, and group leaders.

Ministry Assistant

It integrates with our Planning Center services and allows us to do everything we need, from mass texts to collecting registrations and prayer requests to sending our weekly newsletter.

TouchPoint vs Clearstream Comparison (2026)

TouchPoint

Clearstream

Overview

Video & Screenshots

Pricing

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Key features

Integrations

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