Aptean Distribution ERP Reviews

Apprise has modeled everything from purchasing, logistics, manufacturing, warehouse management, and accounting and packaged it all in an easy-to-use interface. As our company has grown, we've found that the capabilities of Apprise have been able to keep up and we're using features now that we never planned on using when we first went live. Apprise has a process for just about everything and if you follow the steps, you reap the rewards in terms of efficiency and visibility.

If your business is primarily B2C with a large customer list and very little operational complexity, this product may not be for you. Apprise's strengths lie in its flexibility in managing the areas of operations where things typically get murky. Think manufacturing or importing from foreign suppliers.

If you sell into Walmart or any other EDI-heavy retailers, the EDI Transaction Manager will be of great benefit to your organization. Apprise offers a completely hands-off approach to EDI that allows your business to focus on managing the orders, not the vast amount of technical requirements to get that order from your retailer's system. Chargeback and allowance management features make for easy management of post-sales deductions. Supplier Production Monitoring provides visibility into constantly changing production and delivery dates so that you know when the product will arrive at your distribution center.

As with any ERP system with this wide of a footprint, implementation will depend heavily on having the right people in your organization participate in the implementation process. Your technical and business-user staff will play a big part in a successful go live. If you try to implement Apprise without the right expertise, you are setting your organization up for failure.

Apprise is a good software for our wholesale distribution needs. The inventory control, customer orders and purchase order functions are easy. It is easy to customize product to our customers with this system as well.

I am not fond that the order fullfilment and shipping is not done through this system. Another system is linked to it to complete the process.

For our business model, DTC, with a high number of products offered and a huge list of customers, we needed a system that would connect all of our company together. The accounting, purchasing and warehouse modules sync perfectly allowing us to manage our efficiencies and focus on the bottom line. Overall our company has greatly advanced in terms of profitability through our partnership with Apprise.

The merchandising, product management and manufacturing processes are a bit more cumbersome than we would have expected. This is probably due to the changing focus of Apprise as they transition to a more DTC friendly system. Our hope is that the implementation of 8.0 will correct this and resolve this minor criticism of a great system.

Ease of working with data - various enquiries and reports. Import capabilities for mass updates/data entry.

Sometimes it's difficult to find out all consequences. It would be nice if the Help doc it's more descriptive in more often. Also, integration with other parties is not very easy to make.

WE liked the more modern interface compared to our old ERP of 15 years. The ability for users to pull data on their own and the number of functions is great. It can run across a WAN with very little latency.

The layout and function of the software is weak. The ability to see relevant help text and lead by example is non existent. TO much is still a manual process, they should have the ability to turn a switch for many processes that should be scheduled or just plain automatic.

Easy to use and train people. Strong customer support. Small enough, so they know their customers and specific needs. Staff is long-term and consistent.

Challenge to find staff who are familiar with this specific ERP and with Progress databases. Need to schedule upgrades well in advance as the team gets busy.

Great feature set and quite customizable. Has most of what you need to run a company

CRM is hugely lacking. Company was recently acquired by Aptean and there has been a noticeable change in support/cooperation. .NET software version is not the best performancewise. Process flow is lacking quite a bit.

Easy to learn Self explanatory tabs helpful

Freezes often Does not have a variety of options to make processes easier

I really enjoy the versatility of the system; how it can be formatted to present whatever data you need.

Due to it's versatility, it doesn't work well to provide specific reports. You have to export the data to excel to manipulate the data.

It has 100+ modules that fits lots of our operations' team needs. Order management and EDI is good.

Customer Service: We've had 3+ hours of down time twice in the past month. Very little customer support urgency. No one to talk to. So disappointing. UI: If you've seen screenshots, you'd know to stay away. Financials: No basic financials functionality (B/S, P&L, TB, A/R Aging, etc.).

it is very easy to use once you get the hang of it

sometimes the program crashes and we have to tell our IT to fix it

Integrity, possibility to customize the system based on your needs.

Implementation process takes long time, I wish the system can come with more feature or personalized reports.

No pros were added to this review

No cons were added to this review

i do like the fact that its very easy to learn, but at first is very confusing.

it does freeze sometimes so if it freezes in the middle of something you have to start over

everything that you need to do you can do in apprise.

it sometimes freezes and you could loose the work you are doing if it freezes

Ability to pinpoint order information.

See above

It is really easy to use and can organize the apps on your home page the way you want it.

It will freeze and you are forced to shut down and will have to start all over.