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Brightpearl vs Cin7 Core Comparison

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Overview

Category Leaders

Brightpearl is a Retail Operations Platform. Tightly integrated to all of your sales channels, Brightpearl connects your...

Category Leaders

Cin7 Core, formerly known as DEAR, is a cloud-based, inventory and order management application for SMBs which offers a complete...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

325

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

156

5

4

3

2

1

91

51

6

4

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.3

425

5

4

3

2

1

217

155

31

13

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

We've never had any reliability or access issues. We are incredibly pleased that we made the decision to invest is such a great system.
Great Amazon,Ebay,Magento(there is more but I use only these ) integrations with dynamic stock update work excellent for me.
The system is very easy to use, has great functionality, looks good and does what it says it does.

Pros

Contains the vast majority of required features to operate a successful e-commerce store. Nice layout, not too bulky, and sticks to what its good at.
The ability to customize reports in word is amazing. The team at Dear are still updating and improving the system.
DEAR is a fantastic system which will manage the inventory and sales/purchase process for various channels.

Cons

We believe this issue has now been resolved for the errors seen importing and exporting data from Brightpearl. We do apologise for this issue occurring and the disruption to your business.
I find very little to dislike about the software.
When we've asked for help they have been simply telling it is a you problem, not the software, but no guidance on what we should be doing.

Cons

Over the past 6 months this has gone from bad to worse. The odd hang, became frequent hangs, then time outs on the server.
Frustrating, unsatisfying and I have real worries about the ability for the software to keep up with my business as it grows.
Often times I do run in to a problem, either I entered something wrong and can't fix it, or I need a bulk operation done and need support.
  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review14 days ago

Key features

  • Total features137
  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Automatic Billing
  • Backorder Management
  • Bank Reconciliation
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Budgeting/Forecasting
  • CRM
  • Campaign Management
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Collaboration Tools
  • Commission Management
  • Configurable Workflow
  • Contact Database
  • Core Accounting
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Delivery Management
  • Demand Forecasting
  • Discount Management
  • Distribution Management
  • Document Management
  • Document Storage
  • Electronic Payments
  • Email Marketing
  • Employee Management
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Retail
  • For Small Businesses
  • Forecasting
  • Forms Automation
  • General Ledger
  • Gift Card Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Creation
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Job Costing
  • Kitting
  • Labeling
  • Loyalty Program
  • MES
  • Manufacturing Inventory Management
  • Marketplace Integration
  • Material Requirements Planning
  • Merchandise Management
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Offline Access
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Payment Processing
  • Performance Metrics
  • Planning Tools
  • Point of Sale (POS)
  • Process Modeling & Designing
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Product Lifecycle Management
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Project Management
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Order Entry
  • Real Time Reporting
  • Real Time Synchronization
  • Real Time Updates
  • Recall Management
  • Receipt Management
  • Receiving/Putaway Management
  • Recipe Management
  • Recurring Orders
  • Remote Access/Control
  • Remote Order Entry
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Rules-Based Workflow
  • SKU/UPC Codes
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Special Order Management
  • Spend Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Tax Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Traceability
  • Traceback & Traceforward
  • Transaction History
  • Transaction Management
  • Vendor Managed Inventory
  • Warehouse Management
  • Website Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management
  • Total features150
  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Automatic Billing
  • Backorder Management
  • Bank Reconciliation
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Budgeting/Forecasting
  • CRM
  • Campaign Management
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Collaboration Tools
  • Commission Management
  • Configurable Workflow
  • Contact Database
  • Core Accounting
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Delivery Management
  • Demand Forecasting
  • Discount Management
  • Distribution Management
  • Document Management
  • Document Storage
  • Electronic Payments
  • Email Marketing
  • Employee Management
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Retail
  • For Small Businesses
  • Forecasting
  • Forms Automation
  • General Ledger
  • Gift Card Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Creation
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Job Costing
  • Kitting
  • Labeling
  • Loyalty Program
  • MES
  • Manufacturing Inventory Management
  • Marketplace Integration
  • Material Requirements Planning
  • Merchandise Management
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Offline Access
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Payment Processing
  • Performance Metrics
  • Planning Tools
  • Point of Sale (POS)
  • Process Modeling & Designing
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Product Lifecycle Management
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Project Management
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Order Entry
  • Real Time Reporting
  • Real Time Synchronization
  • Real Time Updates
  • Recall Management
  • Receipt Management
  • Receiving/Putaway Management
  • Recipe Management
  • Recurring Orders
  • Remote Access/Control
  • Remote Order Entry
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Rules-Based Workflow
  • SKU/UPC Codes
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Special Order Management
  • Spend Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Tax Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Traceability
  • Traceback & Traceforward
  • Transaction History
  • Transaction Management
  • Vendor Managed Inventory
  • Warehouse Management
  • Website Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations53
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations58
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

JH
AvatarImg

James H.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Brightpearl logo

Brightpearl

Brightpearl - I couldn't sell on multi-channels without this piece of software

Reviewed 7 years ago

I knew from the outset that I would be selling across multiple channels including Amazon, eBay and our own website and so wanted software that could cope with the stock changes across each channel in live time. But as I was starting a new business wanted some accounting software too, well Brightpearl offers both and the accounting side of things is similar to Sage so is easy to get to grips with and our accountants were more than happy too.

Pros

Ease of use Account package integrated into their core system Inventory readjusted automatically across all channels as items are sold

Cons

Some aspects of the accounting could be more automated rather than relying on manual intervention Some areas when selling on ebay internationally need manual intervention, will be better when this is not required

SK
AvatarImg

Stuart K.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Brightpearl logo

Brightpearl

Manages the core of our business, finances and products.

Reviewed 7 years ago

We have been using brightpearl for several years now and the core function of the system has been to centralise around the accounts and stock management for our business. This means it's super easy to keep control of the business critical systems. The system has grown and expanded and as a small business I don't need a lot of this but it's there incase. The most important thing we have found is...

Pros

the simple EPOS systems linked into the core of the system in real time. You have to do things by the book and can't cut corners in processes.

Cons

Sometimes you have to do things by the book and can't cut corners in processes.

PO
AvatarImg

Patrick O.

Business Supplies and Equipment,

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Brightpearl logo

Brightpearl

Great all round platform for B2B sales management

Reviewed 7 years ago

We moved to Brightpearl in 2011 and haven't looked back. Our business takes orders via the phone, email, PO and online and Brightpearl lets us easilly serve our customers in the way that they want to be served. There are better standalone accounting packages, inventory management tools or CRM tools - but to have them all in one place saves us a lot of headaches - Brightpearl is our single source of truth for our business. Where we have functionality gaps, we have been able to use their API to extend the core functionality to meet our business needs.

Pros

All in one package for CRM, Inventory and Accounts User-friendly interface

Cons

Slow / buggy releases Lack of automation options (we use the API to fix this)