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Brightpearl vs Fishbowl Comparison

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Overview

Category Leaders

Brightpearl is a Retail Operations Platform. Tightly integrated to all of your sales channels, Brightpearl connects your...

Category Leaders

Designed with simplicity and efficiency in mind, Fishbowl’s complete manufacturing and inventory management solution transforms...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

152

5

4

3

2

1

87

51

6

4

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.2

801

5

4

3

2

1

391

276

65

28

41

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

We've never had any reliability or access issues. We are incredibly pleased that we made the decision to invest is such a great system.
Great Amazon,Ebay,Magento(there is more but I use only these ) integrations with dynamic stock update work excellent for me.
The system is very easy to use, has great functionality, looks good and does what it says it does.

Pros

They have done a wonderful job in taking care of us from learning to use it to just small mistakes here and there. The support is outstanding.
Fishbowl is very user friendly, has great support, and great integrations with our other systems.
Our company evaluated about half a dozen different inventory management systems for features, support, ease of operation, price, etc. Fishbowl was the hands down winner, and remains the champion.

Cons

We believe this issue has now been resolved for the errors seen importing and exporting data from Brightpearl. We do apologise for this issue occurring and the disruption to your business.
I find very little to dislike about the software.
When we've asked for help they have been simply telling it is a you problem, not the software, but no guidance on what we should be doing.

Cons

It is very frustrating when you are in the middle of something to have to force close the program and start over. This happens to everyone in our company so it is not user error or a computer error.
We have a repetitive problem with line items coming up as 0, which causes our orders to refuse to ship. It's time-consuming to repeatedly call to get them unstuck.
Horrible Company, they use to be good now they are just completely useless.
  • Vendor responds to reviews
  • Last review12 days ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features138
  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Backorder Management
  • Bank Reconciliation
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Barrel Management
  • Billing & Invoicing
  • Bills of Material
  • CRM
  • Campaign Management
  • Capacity Planning
  • Cataloging/Categorization
  • Cellar Management
  • Channel Management
  • Check-in/Check-out
  • Collaboration Tools
  • Commission Management
  • Configurable Workflow
  • Contact Database
  • Core Accounting
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Cycle Count
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Demand Forecasting
  • Discount Management
  • Distribution Management
  • Document Management
  • Electronic Payments
  • Email Marketing
  • Employee Management
  • Estimating
  • Expense Tracking
  • Expiration Date Management
  • Financial Analysis
  • Financial Management
  • For Retail
  • For Small Businesses
  • Forecasting
  • Forms Automation
  • General Ledger
  • Gift Card Management
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Creation
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Kitting
  • Label Templates
  • Labeling
  • Loyalty Program
  • MES
  • Manufacturing Inventory Management
  • Marketplace Integration
  • Material Requirements Planning
  • Merchandise Management
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Monitoring
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Offline Access
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Process Modeling & Designing
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Production Scheduling
  • Production Tracking
  • Project Management
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Order Entry
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receipt Management
  • Receiving Labels
  • Receiving/Putaway Management
  • Recurring Orders
  • Remote Order Entry
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Rules-Based Workflow
  • SKU/UPC Codes
  • Safety Management
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Special Order Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Supply Management
  • Task Scheduling
  • Template Management
  • Templates
  • Third Party Integrations
  • Traceability
  • Transaction History
  • Usage Tracking/Analytics
  • Vendor Managed Inventory
  • Vendor Management
  • Vineyard Management
  • Warehouse Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management
  • Total features116
  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Backorder Management
  • Bank Reconciliation
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Barrel Management
  • Billing & Invoicing
  • Bills of Material
  • CRM
  • Campaign Management
  • Capacity Planning
  • Cataloging/Categorization
  • Cellar Management
  • Channel Management
  • Check-in/Check-out
  • Collaboration Tools
  • Commission Management
  • Configurable Workflow
  • Contact Database
  • Core Accounting
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Cycle Count
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Demand Forecasting
  • Discount Management
  • Distribution Management
  • Document Management
  • Electronic Payments
  • Email Marketing
  • Employee Management
  • Estimating
  • Expense Tracking
  • Expiration Date Management
  • Financial Analysis
  • Financial Management
  • For Retail
  • For Small Businesses
  • Forecasting
  • Forms Automation
  • General Ledger
  • Gift Card Management
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Creation
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Kitting
  • Label Templates
  • Labeling
  • Loyalty Program
  • MES
  • Manufacturing Inventory Management
  • Marketplace Integration
  • Material Requirements Planning
  • Merchandise Management
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Monitoring
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Offline Access
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Process Modeling & Designing
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Production Scheduling
  • Production Tracking
  • Project Management
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Order Entry
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receipt Management
  • Receiving Labels
  • Receiving/Putaway Management
  • Recurring Orders
  • Remote Order Entry
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Rules-Based Workflow
  • SKU/UPC Codes
  • Safety Management
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Special Order Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Supply Management
  • Task Scheduling
  • Template Management
  • Templates
  • Third Party Integrations
  • Traceability
  • Transaction History
  • Usage Tracking/Analytics
  • Vendor Managed Inventory
  • Vendor Management
  • Vineyard Management
  • Warehouse Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations46
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations45
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier