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Brightpearl vs True Client Pro Comparison (2026)

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Good recommendations?

Brightpearl logo

Brightpearl

True Client Pro logo

True Client Pro

Overview

For retailers trading over $1M, Brightpearl helps increase inventory accuracy with real-time syncing across all your sales channels, provides data-driven inventory planning so you can meet demand and comes with a huge amount of best-in-class features to help your retail/multichannel business.

True Client Pro is a customer relationship management (CRM) software designed to help small businesses handle leads, workflows, and online bookings. The application enables event planners to manage recurring tasks, track sales and revenue streams, generate custom reports, and interact with clients via a unified platform.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet
No screenshots yet

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

39

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

205

5

4

3

2

1

120

67

8

4

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

4.7

20

5

4

3

2

1

16

3

0

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

Pros

“The automation functionality is especially powerful and has helped us significantly reduce manual processes across order management, inventory, and fulfilment.”
GM

Gary M.

Head of AI, Systems and Infrastructure

“Brightpearl has given us quicker, easier data around stock levels and customer demand that has allowed us to plan and buy better.”
DF

David F.

FC

“What I liked most about Brightpearl is how it brings order management, inventory, accounting, and reporting into one platform.”
Verified reviewer profile picture

Shivam S.

Data Scientist

Pros

“I used it to create the whole vision for my client to see what I was going for flowers and all as they are a very visual couple.”
KC

Kendra C.

Wedding Co-ordinator

“They have incredible customer service and answer questions thoroughly and expediently which is a huge selling point to me.”
DW

Darcy W.

Virtual Assistant

“Automations, systems, pricing, proposal writing, emails, chat options...my experience with True Client Pro has been top notch!”
CL

Christi L.

President

Cons

“It logs users out after a relatively short period of inactivity, which is disruptive for anyone who needs to keep the tab open throughout the day but isn’t working inside it continuously.”
FA

Frank A.

Head of Digital

“paying for integrations for channels and accountancy packages is fustrating but not nessesarily their fault.”
KK

Kaushal K.

Head of Sales and Logistics

“Merging POs while maintaining accurate auto-fulfilment can be complex, and naturally introduces potential for human error if not managed carefully.”
Verified reviewer profile picture

Jamie M.

Business and E-Commerce Development

Cons

“Timeline feature isn't as user friendly and customizable as I would like.”
DW

Darcy W.

Virtual Assistant

“I wanted it all deleted to make what I saw easy after days of deleting things, like rules, and customization I was so lost, I just closed the account.”
jh

jill h.

owner and lead designer

“Never used the software as it was way to cumbersome.”
jh

jill h.

owner and lead designer

  • Vendor responds to reviews
  • Last review11 days ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features139
  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Backorder Management
  • Bank Reconciliation
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Business Intelligence
  • CRM
  • Calendar/Reminder System
  • Campaign Management
  • Catalog Management
  • Channel Management
  • Check-in/Check-out
  • Client Portal
  • Collaboration Tools
  • Commission Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Delivery Tracking
  • Demand Forecasting
  • Design Management
  • Discount Management
  • Distribution Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • EDI
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Exhibit/Vendor Management
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • For Retail
  • For Small Businesses
  • Forecasting
  • Forms Automation
  • General Ledger
  • Gift Card Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Interaction Tracking
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Creation
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Kitting
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Loyalty Program
  • Manufacturing Inventory Management
  • Marketplace Integration
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Offline Access
  • Online Booking
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Price/Margin Management
  • Process Modeling & Designing
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Production Tracking
  • Project Management
  • Proof of Delivery
  • Proposal Generation
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Order Entry
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Receiving
  • Recurring Orders
  • Registration Management
  • Remote Access/Control
  • Remote Order Entry
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Rules-Based Workflow
  • SKU/UPC Codes
  • Sales Forecasting
  • Sales Order Management
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Special Order Management
  • Status Tracking
  • Stem Counting
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Templates
  • Territory Management
  • Third-Party Integrations
  • Transaction History
  • Transaction Management
  • Utilization Reporting
  • Vendor Managed Inventory
  • Warehouse Management
  • Website Integration
  • Weddings/Parties
  • Workflow Management
  • eCommerce Management
  • Total features48
  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Backorder Management
  • Bank Reconciliation
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Business Intelligence
  • CRM
  • Calendar/Reminder System
  • Campaign Management
  • Catalog Management
  • Channel Management
  • Check-in/Check-out
  • Client Portal
  • Collaboration Tools
  • Commission Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Delivery Tracking
  • Demand Forecasting
  • Design Management
  • Discount Management
  • Distribution Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • EDI
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Exhibit/Vendor Management
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • For Retail
  • For Small Businesses
  • Forecasting
  • Forms Automation
  • General Ledger
  • Gift Card Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Interaction Tracking
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Creation
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Kitting
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Loyalty Program
  • Manufacturing Inventory Management
  • Marketplace Integration
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Offline Access
  • Online Booking
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Price/Margin Management
  • Process Modeling & Designing
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Production Tracking
  • Project Management
  • Proof of Delivery
  • Proposal Generation
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Order Entry
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Receiving
  • Recurring Orders
  • Registration Management
  • Remote Access/Control
  • Remote Order Entry
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Rules-Based Workflow
  • SKU/UPC Codes
  • Sales Forecasting
  • Sales Order Management
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Special Order Management
  • Status Tracking
  • Stem Counting
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Templates
  • Territory Management
  • Third-Party Integrations
  • Transaction History
  • Transaction Management
  • Utilization Reporting
  • Vendor Managed Inventory
  • Warehouse Management
  • Website Integration
  • Weddings/Parties
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations36
  • Adobe Commerce
  • Avalara
  • BILL AP/AR
  • BigCommerce
  • Dotdigital
  • EKM
  • EasyPost
  • FedEx Ship Manager
  • FreightPOP
  • Glew
  • InfoPlus
  • Klaviyo
  • Lightspeed Retail
  • NuORDER
  • Ongoing Warehouse
  • Parcelhub
  • PayPal Payments
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Rithum
  • SPS Commerce
  • Sage Accounting
  • Sage Payments
  • ShipMonk
  • ShipStation
  • Shopify
  • Shopify Plus
  • SnapFulfil WMS
  • Starshipit
  • Stripe Payments
  • WooCommerce
  • Worldpay for Business
  • Worldpay for Enterprise
  • Xero
  • authorize.net
  • eZCom EDI
  • Total integrationsN/A
  • Adobe Commerce
  • Avalara
  • BILL AP/AR
  • BigCommerce
  • Dotdigital
  • EKM
  • EasyPost
  • FedEx Ship Manager
  • FreightPOP
  • Glew
  • InfoPlus
  • Klaviyo
  • Lightspeed Retail
  • NuORDER
  • Ongoing Warehouse
  • Parcelhub
  • PayPal Payments
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Rithum
  • SPS Commerce
  • Sage Accounting
  • Sage Payments
  • ShipMonk
  • ShipStation
  • Shopify
  • Shopify Plus
  • SnapFulfil WMS
  • Starshipit
  • Stripe Payments
  • WooCommerce
  • Worldpay for Business
  • Worldpay for Enterprise
  • Xero
  • authorize.net
  • eZCom EDI