Pros
very fast treatment, communication, exchange, tracking live containers and vessel.
Cons
not possible to modify colour on rear plan on website :-)
Hello,
Thank you for your feedback! Could you contact us at helpdesk@buyco.co to help us better understand how/why you would like to edit background color ? :-)
Rating breakdown
Likelihood to recommend: 10/10
Pros
The platform is very useful and dynamic. It provides a better way to work and so we can organize the shipments since the moment we ask for the booking. I also liked the platform communication with the shipping companies system via EDI, because If something is changed by the carrier in the booking, the BuyCo automatically update all the information on the platform.
Cons
Few types of equipments are not available in the platform. There are few restrictions for Open Top containers and IMO cargo containers.
Hello,
Thank you for your feedback. We have added Open Tops to equipment managed on Buyco a month ago ! Same for IMO cargo that can now be managed :-)
Rating breakdown
Likelihood to recommend: 8/10
Pros
Easy navigation. Shipment tracking function.
Cons
The flag indicating a new document disappears after the document is just opened, even if the document was not downloaded. It would be helpful if there is a icon which indicates the document was downloaded or not.
Hello,
Thank you for your feedback! You idea has been added to our roadmap and will be available in the coming weeks
Rating breakdown
Likelihood to recommend: 7/10
it is very useful when you work only with shipping orders
Pros
The possibility to have all my currents shipments on the front page.
We can create a personalized template for each customer with some of the last updates.
We can chose the orders of the colums we need to see first.
We can see in the dashboard the shipments with new info.
Cons
The setup does not last each time we go back we get the inital setup which does not take in account the modifications we made (column size, selected tab...)
When we put some documents for other people with partner access only, the default selection is "for full access only" and if we don't pay attention and just press ok the people will never see the docs. A blank case with a selection to make would be less error-prone.
Rating breakdown
Likelihood to recommend: 9/10
I had the possibility to inform the customers for all delay on their shipments, when the shipping company do not inform him via BUYCO
Pros
In this software, the better is the facility to use it ; all is clear, it's easy to find an information, if the shipping company put it
Cons
It's a shame that it's obligatory to return on all the shipments ; it would be better to have possibility to return on the last shipment and not on the complete list
Hello,
Thank you for your feedback! This improvement has been added to our roadmap and will developed in the coming weeks :)
Rating breakdown
Likelihood to recommend: 6/10
Contact BuyCo for pricing information.