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FreightPOP Pricing, Features, Reviews and Alternatives

FreightPOP product overview

What is FreightPOP?

FreightPOP is a cloud based transportation management software solution that caters to mid-size and Enterprise manufacturers, distributors, and retailers. Simplify freight rate shopping, shipping, tracking, and auditing of your inbound and outbound LTL, FTL, parcel, and International air and ocean shipping.

Key benefits of using FreightPOP

  • FreightPOP is a shipping management solution that streamlines freight rate comparison, allowing users to ship across all modes including parcel, LTL, FTL, intermodal, international air and ocean.


  • New carriers can be added into the system within a minute to negotiate rates and begin shipping, while quoted rates can be quickly emailed out to teams without leaving the application.


  • Centralized in-transit shipment tracking keeps progress visible with real time updates, raising red flags for shipping issues and receiving a carrier's own service updates directly into FreightPOP's tracking tab.


  • Upon a quote, shipments can be processed wholly within the system including the ability to fetch and print carrier shipping labels, packing slips, customs forms, BOLs, AWBs and SLIs.


  • Integration possible with existing ERP, WMS, CRM and Order systems, including connections for Oracle, Zoho, Epicor, SAP, Microsoft Dynamics, QuickBooks, NetSuite, InveTrak and SnapFulfil.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    Chat
    FAQs/Forum
    Knowledge Base

    Training options

    Webinars
    In Person
    Documentation
    Live Online

    FreightPOP pricing information

    Value for money

    4.5

    /5

    24

    Starting from

    $

    89

    /momonth

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    FreightPOP features

    Functionality

    4.4

    /5

    24
    Total Features88 6 categories

    Most valued features by users

    API
    Order Management
    Alerts/Notifications
    Shipping Management
    Third Party Integrations
    Reporting & Statistics
    Status Tracking
    Transportation Management

    Functionality contenders

    FreightPOP users reviews

    Overall rating

    4.5

    /5

    24

    Positive reviews

    92%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.7/10
    Rating distribution

    5

    4

    3

    2

    1

    14

    8

    2

    0

    0

    Pros
    As with any company, every company has their own particular needs and FreightPop has made a great effort to accomplish all of their customer's particular requirements.

    RD

    Roberto D.

    FreightPop support is amazing. Cloud based is a nice advantage.

    DH

    Dean H.

    Easy to use, makes rating a shipment enjoyable, all quotes in one place and easy to select which one you want. Gives you the BOL and Pallet labels or you can email them.

    JE

    Janice E.

    Cons
    There are limited User/Roll permission settings, you can block a user from a carrier completely, but not specific services, i.e. Next Day Air AM.

    DH

    Dean H.

    All other TMS I've seen or used look so outdated and hard to use.

    SC

    Sarah C.

    Sometimes they have system upgrade and it will show some error message. But after we communicate the administrator, It got fixed right away.

    KC

    Kai C.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    An easy way to integrate your ship service

    Reviewed 3 years ago
    Pros

    It comes with all the features that you need to monitoring your shipment, because you can save a lot of time in the configuration, it is very easy, you can also have direct connection with the process, compare time and prices, track the shipments easily and analyze the information through graphics that the get you automatically, with this app you can save money and time easily, is the best for your business.

    Cons

    It can takes a little time to get used to FreightPOP because it has a lot of features to manage, so my recommendation is for you to set an specific aspect of the app to improve your business and later use others.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    FP Pros & Needs for improvement

    Reviewed 9 months ago

    It's been a love hate experience but the FP development team strives extremely hard to perfect their solution. A few more fixes/enhancements and nothing in the marketplace will be able to contend.

    Pros

    Carrier integration is simple. Rate Shopping works great. FreightPop support is amazing. Cloud based is a nice advantage. Parcel & LTL options.

    Cons

    Address entry is extremely clunky. Address validation should be automatic and display an icon on the main shipping screen for a quick glance, and it should also have an icon that differentiates the address between commercial and residential. A reset/clear button on the ship screen would be useful. Google address suggestions should be able to be turned off or have a USPS database via api. There are limited User/Roll permission settings, you can block a user from a carrier completely, but not specific services, i.e. Next Day Air AM.

    Vendor response

    Dean, thanks for the detailed feedback. We love hearing from our customers on ways we can improve the platform. I'll submit your feedback to the product team. Thanks again!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    TMS review

    Reviewed a year ago

    I felt that support was a little slow in responding to certain issues I had with the software

    Pros

    A bill of lading was easy to produce and the rates were side by side with carriers

    Cons

    Certain carriers had issues that were never resolved

    Vendor response

    Thanks for the review William. We love to see feedback from you and other customers that helps us improve and make the FreightPOP platform better for everyone. The FP community is what drives our innovation of new features, modules, and integrations. Sorry to hear about your carrier issues. With 300+ carrier integrations, we have found some lacking in technical capabilities. Thank you, Kurt

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    FreightPop really helps our department save time and money!

    Reviewed 3 years ago

    1. Time saving 2. Easy to use 3. Good data collecting center and provide us a great follow up.

    Pros

    1. Easy to use. You only need to input all the information you have with your carriers, Freightpop will do the work. You can also access the data wherever you are, arrange the shipping in anywhere. It is so convenient. 2. Great to follow-up manage. You only need to go to one stop, FreightPop to gather all your report, tracking information, and data. It is all there. You don't need to go here and...

    Cons

    Sometimes they have system upgrade and it will show some error message. But after we communicate the administrator, It got fixed right away!

    Vendor response

    Kai- thanks for your insightful review! We are glad and excited that you are finding so many benefits from FreightPOP! Hearing that you are saving 70% of your freight request time is so amazing, yet it is a consistent theme we are seeing among all our users. We are working on an even smoother flow of system upgrades that will ensure our users see no error messages, even if it is for a brief moment.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    FreightPOP

    Reviewed a year ago

    Very satisfied with FeightPOP. We moved from basically typing in information on a BOL and tracking by looking up a ticket and paper to FreightPOP which lets us track shipments in real time and produce a BOL with all the necessary hazardous information.

    Pros

    The speed at which FreightPOP can make changes to their software which helps us in the end.

    Cons

    To see the updates that will be implemented before the change is made to the production system would be great. Now, the change is implemented but it seems we are doing the testing.

    Vendor response

    Aaron, thanks for taking the time to share your experience. The entire FreightPOP team values your feedback. As you mention, the speed of innovation and updates is fast so we will continue investing more resources into platform support.

    FreightPOP FAQs and common questions

    FreightPOP has the following pricing plans:
    Starting from: $89.00/month
    Pricing model: Subscription


    FreightPOP has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    FreightPOP supports the following languages:
    English


    FreightPOP supports the following devices:
    We do not have any information about what devices FreightPOP supports


    No, FreightPOP does not have an API available.


    FreightPOP integrates with the following applications:
    Sage CRM, QuickBooks Online Advanced, NetSuite


    FreightPOP offers the following support options:
    Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

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