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FreightPOP Pricing, Features, Reviews and Alternatives

FreightPOP product overview

What is FreightPOP?

FreightPOP is a cloud based transportation management software solution that caters to mid-size and Enterprise manufacturers, distributors, and retailers. Simplify freight rate shopping, shipping, tracking, and auditing of your inbound and outbound LTL, FTL, parcel, and International air and ocean shipping.

Key benefits of using FreightPOP

  • FreightPOP is a shipping management solution that streamlines freight rate comparison, allowing users to ship across all modes including parcel, LTL, FTL, intermodal, international air and ocean.


  • New carriers can be added into the system within a minute to negotiate rates and begin shipping, while quoted rates can be quickly emailed out to teams without leaving the application.


  • Centralized in-transit shipment tracking keeps progress visible with real time updates, raising red flags for shipping issues and receiving a carrier's own service updates directly into FreightPOP's tracking tab.


  • Upon a quote, shipments can be processed wholly within the system including the ability to fetch and print carrier shipping labels, packing slips, customs forms, BOLs, AWBs and SLIs.


  • Integration possible with existing ERP, WMS, CRM and Order systems, including connections for Oracle, Zoho, Epicor, SAP, Microsoft Dynamics, QuickBooks, NetSuite, InveTrak and SnapFulfil.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    FAQs/Forum
    Knowledge Base

    Training options

    Webinars
    Live Online
    In Person
    Documentation

    FreightPOP pricing information

    Value for money

    4.5

    /5

    29

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    FreightPOP features

    Functionality

    4.4

    /5

    29

    Total features

    93

    7 categories

    Most valued features by users

    Third Party Integrations
    Reporting & Statistics
    Order Management
    API
    Status Tracking
    Activity Dashboard
    Alerts/Notifications
    Delivery Tracking

    Functionality contenders

    FreightPOP users reviews

    Overall Rating

    4.5

    /5

    29

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.79/10
    Rating distribution

    5

    4

    3

    2

    1

    17

    10

    2

    0

    0

    Pros
    As with any company, every company has their own particular needs and FreightPop has made a great effort to accomplish all of their customer's particular requirements.
    My team loves using FreightPOP. It is easy to create a shipment, rate shop it and tender it to the carrier.
    FreightPop support is amazing. Cloud based is a nice advantage.
    Cons
    There are limited User/Roll permission settings, you can block a user from a carrier completely, but not specific services, i.e. Next Day Air AM.
    All other TMS I've seen or used look so outdated and hard to use.
    Sometimes they have system upgrade and it will show some error message. But after we communicate the administrator, It got fixed right away.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    An easy way to integrate your ship service

    Reviewed 4 years ago
    Pros

    It comes with all the features that you need to monitoring your shipment, because you can save a lot of time in the configuration, it is very easy, you can also have direct connection with the process, compare time and prices, track the shipments easily and analyze the information through graphics that the get you automatically, with this app you can save money and time easily, is the best for your business.

    Cons

    It can takes a little time to get used to FreightPOP because it has a lot of features to manage, so my recommendation is for you to set an specific aspect of the app to improve your business and later use others.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    FP Pros & Needs for improvement

    Reviewed 2 years ago

    It's been a love hate experience but the FP development team strives extremely hard to perfect their solution. A few more fixes/enhancements and nothing in the marketplace will be able to contend.

    Pros

    Carrier integration is simple. Rate Shopping works great. FreightPop support is amazing. Cloud based is a nice advantage. Parcel & LTL options.

    Cons

    Address entry is extremely clunky. Address validation should be automatic and display an icon on the main shipping screen for a quick glance, and it should also have an icon that differentiates the address between commercial and residential. A reset/clear button on the ship screen would be useful. Google address suggestions should be able to be turned off or have a USPS database via api. There are limited User/Roll permission settings, you can block a user from a carrier completely, but not specific services, i.e. Next Day Air AM.

    Vendor response

    Dean, thanks for the detailed feedback. We love hearing from our customers on ways we can improve the platform. I'll submit your feedback to the product team. Thanks again!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Good Job!

    Reviewed a month ago

    I like it, and as it gets better the more I like it

    Pros

    the ease of use and how fast support responds and fixes issues

    Cons

    not always consistent with performance. Sometimes FedEx, or another shipper will be down.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

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    TMS review

    Reviewed 2 years ago

    I felt that support was a little slow in responding to certain issues I had with the software

    Pros

    A bill of lading was easy to produce and the rates were side by side with carriers

    Cons

    Certain carriers had issues that were never resolved

    Vendor response

    Thanks for the review William. We love to see feedback from you and other customers that helps us improve and make the FreightPOP platform better for everyone. The FP community is what drives our innovation of new features, modules, and integrations. Sorry to hear about your carrier issues. With 300+ carrier integrations, we have found some lacking in technical capabilities. Thank you, Kurt

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Excellent TMS for Freight And Logistics Software

    Reviewed a month ago
    Pros

    Background address validation, good scale integration and smooth progression to the next shipment —It accommodates our workflow of shipping many shipments in rapid succession. FreightPOP made it much easier and simpler to ship international shipments, it’s a real pleasure and it cuts down on the time and effort involved with international shipments.

    Cons

    None ------- the platform is just great.

    FreightPOP FAQs and common questions

    Q. What type of pricing plans does FreightPOP offer?

    FreightPOP has the following pricing plans:
    Pricing model: Subscription


    Q. Who are the typical users of FreightPOP?

    FreightPOP has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does FreightPOP support?

    FreightPOP supports the following languages:
    English


    Q. Does FreightPOP offer an API?

    No, FreightPOP does not have an API available.


    Q. What other apps does FreightPOP integrate with?

    FreightPOP integrates with the following applications:
    Sage CRM, QuickBooks Online Advanced, NetSuite, Oracle Database


    Q. What level of support does FreightPOP offer?

    FreightPOP offers the following support options:
    Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base

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