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Claim Leader

Appraisal management system for insurance professionals

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Claim Leader Pricing, Features, Reviews and Alternatives

Claim Leader product overview

Price starts from

No info

What is Claim Leader?

Claim Leader is a cloud-based appraisal management system, which assists automobile and property inspection companies with workflow optimization and dispatching. Key features include status messaging, payroll management, activity monitoring, file management, and reporting.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support

Training options

Live Online
Videos
In Person
Webinars

Claim Leader pricing information

Value for money

4.8

/5

20

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Claim Leader features

Functionality

4.7

/5

20
Total Features27 2 categories

Most valued features by users

Compliance Management
Status Tracking
Policy Processing
Customer Management
Electronic Claims
Co-Pay & Deductible Tracking
Barcode / Ticket Scanning
Claims Management

Functionality contenders

Claim Leader users reviews

Overall rating

4.8

/5

20

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.75/10
Rating distribution

5

4

3

2

1

15

5

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best in the Claim Management Business

Reviewed 2 years ago

I have used Claim Leader for multiple companies and even use it in my own business. I am completely satisfied with this product. I have first time users figure it out in less than a minute. GREAT PRODUCT!

Pros

I like that it is EASY to use. Not complicated. It makes things intuitive which is refreshing in the adjusting industry.

Cons

That more companies don't use it. I hate email and this is a perfect solution. This company needs to be bigger.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Claim Leader has made us a more efficient company

Reviewed 2 years ago

Claim Leader has helped our office become more efficient in assigning and moving claims around to individual appraisers. During catastrophes we've been able to keep up with assignments better than before. The team over at Claim Leader is constantly working to improve and add more features that help us do our job better.

Pros

Claim Leader gives our appraisers more information on our clients in a more timely manner. By sending an email to the appraiser a claim is assigned to, it allows them the opportunity to possibly work that inspection quicker if they happen to be the area of the vehicle. When our appraisers upload back to Claim Leader, we are able to audit files easier and faster. Making our cycle time back to the insurance company better. Reports are easily created and very detailed.

Cons

Some features for assignments aren't available in the dashboard and you must click on the individual assignment to work on it. For example, I would like to be able to reassign and cancel assignments from our dashboard instead of having to go into the file to do it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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MAS Says:

Reviewed 2 years ago

It is the one claims management system that everyone in our company and our customers can use to follow the status of claims at any time.

Pros

We have been using Claimleader since June 2014 and have it seen it grow steadily with many more enhancements than when we first started. Still very easy to use and very valuable part of our business.

Cons

The accounting side is lacking but we have learn to work it with our QuickBooks. I am confident that [SENSITIVE CONTENT HIDDEN] will work on enhancing that aspect in the near future.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Stellar!

Reviewed 2 years ago

I inherited the program when I purchased and took over this business and I have to admit that it has been a pleasant constant in an ever-changing industry. What stands out the most in my view is the customer service aspect. I am a smaller firm in comparison to some, but that does not matter to Claimleader. They take care of any and all issues as if I was 20X the size! This means a lot to me as a consumer. Claimleader is attentive to my needs and listens to feedback. Their tech support is always working diligently to maintain a happy client, and it shows.

Pros

The software is easy to learn and use. I use it daily and the tools within the program as well as the tools that have been incorporated recently are awesome. It makes managing my days, weeks, and months more bearable. By simply having this service I have saved numerous work hours and it has allowed me the personal freedoms that I need to stay sane!

Cons

I can't think of any cons at this time.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The best in the industry!

Reviewed 2 years ago

Fantastic! Rep and his crew have bent over backwards to make our company a leader in claim resolution in our region. We were able to simplify our processes and reduce staff to handle a larger workload. Most importantly they answer the phone. If we have any concerns they are addressed immediately and they are always willing to address any workflow issues we may have. Excited to continue into the future with Claim Leader.

Pros

Ease of use. I have used multiple systems over the last 20 years and Claim Leader is by far the most compatible for any user, no matter what their computer proficiency. Most systems are complicated with too much information. Claim Leader employs only the necessary steps to complete the appraisal in a timely and effective manner. This makes training simple and the end product perfect.

Cons

We have had no issues with the software. We have made a few requests to better the product with company management and these changes were made in a timely manner. The working relationship with the Claim Leader staff is second to none.

Claim Leader FAQs and common questions

Claim Leader has the following pricing plans:
Pricing model: Subscription


Claim Leader has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Claim Leader supports the following languages:
English


No, Claim Leader does not have an API available.


Claim Leader offers the following support options:
Email/Help Desk, Phone Support

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