CommandCenter Pricing, Features, Reviews & Comparison of Alternatives


Business process management & workflow management automation

4.0/5 (15 reviews)

CommandCenter overview

CommandCenter is a cloud-based business process management software designed to streamline administrative efforts and enable users to perform tasks based on strategic priority. Users can utilize intuitive workflow creation tools to ensure work is complete, accurate, and on time. CommandCenter works in any department including mailroom and purchasing, intake, accounts payable, claims and reimbursement, human resources, and more.

CommandCenter supports features like automatic task creation, customizable views, comprehensive access right tools, and alerts and escalations. It can identify and eliminate bottlenecks, automate work assignment, as well as integrate with all Medforce applications, and enable collaboration across different departments and locations. It is deployed over cloud and can be accessed through a browser-enabled computer or Windows desktop application.


Pricing options
Value for money
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Business size



United States

Supported languages

CommandCenter - Business Process Management Solutions by Medforce

CommandCenter reviews

Value for money
Ease of use
Customer support
altrina taylor

medforce command center

Used daily for 2+ years
Reviewed 2018-12-31
Review Source: Capterra

we use this to create workflow task, when you scan something and put it in a bin that has been marked to create a task the paperwork you scan in creates a task for the person the bin is assigned to. this is how our QA, & Documentation department receives paperwork. this allows for a paperless system with tracking because you can always see the history of the task. you can see who comples, who update it everything. we recently started using this with our incoming faxes they now come into command center as task and we see how long it take to process orders, how long individuals are taking for each step of the process. when you first get into command center there is a dashboard that I love, it gives you an overview of what is sitting out there an to who. you can create views to see the information you see. I have mine setup so i have 8 views open when I first log in, this allows me to see things like how many orders were scanned in, all task, my task, faxes, and any view that I have created that I want there. this creates accountability and you don't have to worry about paperwork being lost, or someone saying they never received something because its all right there in the history. I can send the order to someone else, I can put notes in the note tab and also put notes in the description area although I don't recommend that because the information in the description can be deleted or overridden. I can sort thing how I want by bringing columns up to the top and arrange. I'm out of space

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Bracha Gartner

Medforce Program Review

Used daily for 2+ years
Reviewed 2017-04-27
Review Source: Capterra

It's a great feeling to be paperless. Medforce is user friendly & a pleasure to use. One suggestion, while saving a document to my desktop, I would love an option that can save the same file to Patient File & Deposits & EOMB. Thank youThe feeling of not having to print up all documents... can upload straight from desktop

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Rikki Donnellan

Overall, I like the software. I wish there was better training

Used daily for 6-12 months
Reviewed 2017-04-28
Review Source: Capterra

We have multiple locations, getting our work orders etc to our billing department in another town vs mail is very nice. Being able to file multiple categories the way you want and labeling them how you want. Still trying to learn the software

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Irene Magee

We recently transitioned to work flow and command center to implement our dme closet tracking.

Used daily for 2+ years
Reviewed 2017-05-01
Review Source: Capterra

streamline intake tracking and standardization.It's been a great transition for staff with great customer support that insured our success. We were able to customize to build the best sorting and tracking by function. Very transparent for our management team to monitor staff progress.

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Maria Grasso

Overall I like this software. I was a little intimidating at first but quickly is learnable.

Used daily for 1-2 years
Reviewed 2017-05-05
Review Source: Capterra

People in all 11 locations of our business are easily tied together and can access anyone else's files as needed. I like that everyone can access any of the tasks created for another person with ease and that its easy to maneuver into the files based off of those tasks.

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CommandCenter pricing

Pricing options
View Pricing Plans

Contact Medforce for pricing information.

CommandCenter features

Access Control
Activity Tracking
Automatic Notifications
Compliance Management
Custom Fields
Inventory Management

API (440 other apps)
Activity Dashboard (346 other apps)
Audit Trail (183 other apps)
Auditing (266 other apps)
Customizable Reporting (270 other apps)
Data Import/Export (262 other apps)
Document Storage (198 other apps)
Inventory Tracking (209 other apps)
Invoice Management (197 other apps)
Real Time Data (236 other apps)
Reporting & Statistics (268 other apps)
Third Party Integration (251 other apps)
Workflow Management (233 other apps)

Additional information for CommandCenter

Key features of CommandCenter

  • Access controls/permissions
  • Activity monitoring
  • Ad hoc reports
  • Alerts/notifications
  • Assign claims
  • Business app integration
  • Business process automation
  • Business process management
  • Business rules management
  • CRM
  • Claim audit
  • Claim file documentation
  • Claim resolution tracking
  • Collaboration
  • Compliance tracking
  • Customizable dashboard
  • Customizable dashboards
  • Customizable forms/fields
  • Electronic claims
  • HIPAA compliant
  • Modeling
  • Process capture
  • Process change tracking
  • Process design
  • Process mapping
  • Progress tracking
  • Risk management
  • Task creation
  • Workflow configuration
View All Features


• It has intuitive workflow creation tools to ensure that work is completed accurately and on time.

• It can be used to streamline the administration of any department including accounts payable, claims and reimbursement, human resources, and more.

• It has features like automatic task creation, customizable views, comprehensive access right tools, and alerts and escalations.

• Capture unique data with customizable forms and fields.

• Built-in analytics reports give users valuable insight into business performance.