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Box Logo

Box

4.4
(5.2K)

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Simplify how you work.

(69)

Box Pricing, Features, Reviews and Alternatives

Box FAQs

Q. What type of pricing plans does Box offer?

Box has the following pricing plans:
Starting from: $20.00/month
Pricing model: Free, Subscription
Free Trial: Available

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Q. Who are the typical users of Box?

Box has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Box support?

Box supports the following languages:
Dutch, English, French, German, Italian, Japanese, Spanish, Swedish

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Q. Does Box support mobile devices?

Box supports the following devices:
Android, iPad, iPhone

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Q. Does Box offer an API?

Yes, Box has an API available for use.

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Q. What other apps does Box integrate with?

Box integrates with the following applications:
Webex, DocuSign, Zoom Meetings, NetSuite, Salesforce Sales Cloud, Okta, Slack, Microsoft 365, ServiceNow

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Q. What level of support does Box offer?

Box offers the following support options:
Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep)

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Box product overview

Price starts from

20

/user

Per month

What is Box?

Simplify your tech stack and save on cost with the Content Cloud: a secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to co-editing, e-signature, classification, and retention. And with 1,500+ best-of-breed integrations, teams work from anywhere across all their favourite apps. Trusted by 100K+ of the world’s leading organisations — including AstraZeneca, JLL, and Nationwide — Box has been named a Leader by all major industry analyst firms. To read the analyst reports and find out how Box customers achieve a 332% ROI, visit box.com/resources. Founded in 2005, Box is headquartered in Redwood City, CA, with offices across the United States, Canada, Europe, and Asia Pacific. 

Key benefits of using Box

Protect your content
Keep your files safe with cloud-native security and compliance capabilities like granular access controls, watermarking, and classification. Stay proactive with Box Shield’s machine learning and the ability to set policies that detect threats. 

Empower your people
With everything from file annotations to tasks, working together on files is easy on Box. Collaborate in real time with people both inside and outside your business, no matter the device or software they’re using, and do it from anywhere. 

Connect your business
Securely connect your content to the rest of your tech stack with 1,500+ pre-built integrations (e.g., Zoom, Slack, Google Workspace, and Microsoft 365), and extend Box to meet your organization’s unique needs using developer tools and APIs.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
FAQs/Forum
24/7 (Live rep)

Training options

Live Online
Webinars
In Person
Documentation

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Why am I seeing this?

Box pricing information

Value for money

4.3

/5

5.2K

Starting from

20

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Box features

Functionality

4.4

/5

5.2K

Total features

130

17 categories

Most valued features by users

Collaboration Tools
Access Controls/Permissions
Alerts/Notifications
Third Party Integrations
Search/Filter
Document Management
File Sharing
Document Storage

Functionality contenders

Box users reviews

Overall Rating

4.4

/5

5.2K

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.35/10
Rating distribution

5

4

3

2

1

2.9K

1.6K

473

105

58

Pros
It is a fantastic product and its security features give our business confidence to be in compliance with all regulations we are required to follow.
I like the simplicity and good features and the appropriate speed of Box platform, you can easily transfer files from any device to the cloud storage space of the box.
The interface of Box is great, and it is my favorite of the primary file-sharing platforms. Upload times seem relatively fast and sharing links with people outside my organization is great.
Cons
Sadly it does not work on my kindle Ir the android tablet I had. With everything going mobile these days, you would think they'd be compatible by now.
This product has very limited functionality in some areas which could be a bit frustrating at times.
The organization of Box is awful, but this could be my company's fault.

Overall rating contenders

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Anne M.

Sr Manager, paid media & social media strategy

Real Estate, 5,001-10,000 employees

Review source

Overall Rating

Easy to use document storage

Reviewed 2 years ago

Transcript

Anne: Hi, my name is Anne and I am a senior manager of paid media and social media strategy. I would...

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Rachel H.

Marketing Program

Marketing and Advertising, 11-50 employees

Review source

Overall Rating

It's okay, if it's running.

Reviewed 2 years ago

Transcript

Rachel: Hi, my name is Rachel. I am a digital marketing specialist, and I rate Box a solid four. For...

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Narasimhan (Nari) S.

Research, 1,001-5,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent enterprise class cloud storage and workflow integration software

Reviewed 4 years ago

Mostly it is a very stable and secure cloud backup tool, great for workflow and content management in groups.

Pros

I used it and introduced it to my research group when I was in grad school few years back. We also ended up getting a larger size account to fit our needs. University purchasing handled the financial side of it, but I'd like to think our recommendations for enteprise scale buys were taken heed. BoxSync when used in conjuction with a box account does a great job of doing automatic backups on the cloud,...

Cons

I dont know if they ever had a referral program unlike dropbox. No other major drawbacks as a user. By default, it sends a lot of emails whenever anything is changed in the folders. turning off that feature took a while to figure out for me.

PP
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PuNeet P.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Box.com Review: Streamlined Cloud Storage and Collaboration with Room for Improvement

Reviewed 2 months ago

Streamlined collaboration, but limited storage, version control challenges, and support delays.

Pros

Intuitive Interface, Seamless Collaboration, and Robust Security

Cons

Limited Storage, Version Control Challenges, Connectivity Dependency, Support Delays, Advanced Features Pricing

TB
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Timothy B.

Environmental Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Customers not important to box

Reviewed 4 years ago

Discontinuing service. See above.

Pros

Unlimitedspace. With no extra charge. Multiple file types supported

Cons

We had requested flexibility on our licenses since our staff increases and reduces between 90-100 people. Our admin accidentally added licenses before removing some leavers resulting in an accidental increase in the licenses. Box would not reduce the number by 3 licenses even though this was a clear mistake. They tried to make us pay for the remaining period of our 3 year contract. This resulted in a waste of several thousand dollars when we were in cost reduction mode. Canceling. There are many equivalent services with better customer support and lower pricing.

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Jose S.

Chemicals, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very useful cloud platform for storing and sharing company documents.

Reviewed 4 months ago

We chose Box as a reinforcement and cloud arrangement, the truth simply can browse records straightforwardly from your working framework like a record organizer is extraordinary, in spite of the fact that it's comparative to other administrations presently. Box fathoms a part of issues for our organization, like distribution center issues, security of those things, and a assembly put for our group, we will transfer assignments and oversee those tasks inside. We filter client printed material on our computers, upload it to a shared file, and after that thrust it into our company's other program to urge it where it should go.

Pros

Box has ceaselessly demonstrated to be a one-stop-shop and powerhouse, giving end-users with numerous alternatives for organizations, too illustrating the capacity to see what others have included, awesome for collaboration and venture administration. The thought that the Box can give full match up administrations as well as back up your NAS drives is extraordinary, the finest highlight being the volume of capacity you get. Everybody who works in my office can share records in a common put interior the Box, from where we transfer them to our program, so ready to all include records for clients in one put.

Cons

One of the most difficult difficulties is setup; there appears to be no mechanism to define which volumes to back up, yet things mysteriously roll back. It's unclear how it works, and there appears to be no explanation or instruction on how to set up specific backup folders. Poor status updates; we have TBs of data saved with Box; we have no idea when files are backed up; Box Drive is meant to sync data rapidly, however it does not. Things eventually get copied across, but we're left wondering how much we can believe our data are up to date.

GM
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George M.

Biotechnology, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good and secure platform

Reviewed 2 months ago

Our overall experience has been positive and we will continie to use it. It's tracking and accountability features make it necessary and helpful in our work.

Pros

The best feature of Box is it's tracking and security of everything. Every change, every update is tracked and safely exported to the user in the other end. Because we use this product for the collection of data for submissions to the FDA, these features are critical.

Cons

Although it is not hard to use it is not always intuitive. Also the collection of data, the way it is organized, it has a cluttered look.

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