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Simplify how you work.

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Box Pricing, Features, Reviews and Alternatives

Box FAQs

Q. What type of pricing plans does Box offer?

Box has the following pricing plans:
Starting from: $20.00/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Box?

Box has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Box support?

Box supports the following languages:
French, Swedish, Spanish, English, Italian, German, Dutch, Japanese


Q. Does Box support mobile devices?

Box supports the following devices:
Android, iPad, iPhone


Q. Does Box offer an API?

Yes, Box has an API available for use.


Q. What other apps does Box integrate with?

Box integrates with the following applications:
Webex Suite, Docusign, Zoom Workplace, NetSuite, Salesforce Sales Cloud, Okta, Slack, Microsoft 365, ServiceNow


Q. What level of support does Box offer?

Box offers the following support options:
Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep)

Box product overview

Price starts from

20

/user

Per month

What is Box?

Simplify your tech stack and save on cost with the Content Cloud: a secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to co-editing, e-signature, classification, and retention. And with 1,500+ best-of-breed integrations, teams work from anywhere across all their favourite apps. Trusted by 100K+ of the world’s leading organisations — including AstraZeneca, JLL, and Nationwide — Box has been named a Leader by all major industry analyst firms. To read the analyst reports and find out how Box customers achieve a 332% ROI, visit box.com/resources. Founded in 2005, Box is headquartered in Redwood City, CA, with offices across the United States, Canada, Europe, and Asia Pacific. 

Key benefits of using Box

Protect your content
Keep your files safe with cloud-native security and compliance capabilities like granular access controls, watermarking, and classification. Stay proactive with Box Shield’s machine learning and the ability to set policies that detect threats. 

Empower your people
With everything from file annotations to tasks, working together on files is easy on Box. Collaborate in real time with people both inside and outside your business, no matter the device or software they’re using, and do it from anywhere. 

Connect your business
Securely connect your content to the rest of your tech stack with 1,500+ pre-built integrations (e.g., Zoom, Slack, Google Workspace, and Microsoft 365), and extend Box to meet your organization’s unique needs using developer tools and APIs.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
FAQs/Forum
24/7 (Live rep)

Training options

Live Online
Webinars
In Person
Documentation

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Why am I seeing this?

Box pricing information

Value for money

4.3

/5

5.4K

Starting from

20

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Box features

Functionality

4.4

/5

5.4K

Total features

128

17 categories

Most valued features by users

Collaboration Tools
Access Controls/Permissions
Alerts/Notifications
Third-Party Integrations
Search/Filter
Document Management
File Sharing
Document Storage

Functionality contenders

Box users reviews

Overall Rating

4.4

/5

5.4K

Positive reviews

88

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.36/10
Rating distribution

5

4

3

2

1

3K

1.7K

481

106

58

Pros
It is a fantastic product and its security features give our business confidence to be in compliance with all regulations we are required to follow.
I like the simplicity and good features and the appropriate speed of Box platform, you can easily transfer files from any device to the cloud storage space of the box.
The interface of Box is great, and it is my favorite of the primary file-sharing platforms. Upload times seem relatively fast and sharing links with people outside my organization is great.
Cons
Sadly it does not work on my kindle Ir the android tablet I had. With everything going mobile these days, you would think they'd be compatible by now.
This product has very limited functionality in some areas which could be a bit frustrating at times.
The organization of Box is awful, but this could be my company's fault.

Overall rating contenders

SI
AvatarImg

Svetlana I.

Executive Director

Nonprofit Organization Management, 1-10 employees

Review source

Overall Rating

Box Checks Off All the Boxes

Reviewed 5 months ago

Transcript

Svetlana: Hi, my name is Svetlana. I'm the executive director at the Children's Guardian Fund, and I...

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Anne M.

Sr Manager, paid media & social media strategy

Real Estate, 5,001-10,000 employees

Review source

Overall Rating

Easy to use document storage

Reviewed 3 years ago

Transcript

Anne: Hi, my name is Anne and I am a senior manager of paid media and social media strategy. I would...

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Mohammad M.

Civil Engineering, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A Cost-effective, Robust Cloud Service

Reviewed 2 years ago

Overall, I'm quite satisfied with the service & I'll keep on using it given how it's plays a crucial role in my productivity.

Pros

Box simplifies the process of backing up, managing & editing my files on the go from my office or home computer or from my phone. It's fast, reliable & offers a plethora of features that are presented upfront on the software's user interface, rather than being hidden inside layers of sub-menus. I'm a big fan of scheduled backups where after-work hours, Box can simply start backing up specific directories on my PC instead of manually doing the labour of transferring data locally to a slow, external drive. In short, convenience is what Box brings to the table.

Cons

As of the last mobile update, I'm noticing that the upload rate has dropped a little bit. I have a decent 5G router with a stable & speedy connection, so I don't really think my internet is the culprit here. Desktop & web versions work fine though.

JG
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Johan G.

Computer Software, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Secure Cloud Storage!

Reviewed 2 months ago

My experience is great, everything is working smooth and we don't need to worry about backup or that our fileshares stop working.

Pros

Easy to use Secure Good for filesharing with customers

Cons

I don't really have anything I dislike. I think it does what it's suppsed to do.

GG
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Gary G.

Medical Devices, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

OK for quickie interactions; quite rudimentary compared to VDR

Reviewed a month ago

It works well enough for "quickie" interactions

Pros

Very simple adequate solution if you don't use a VDR

Cons

Quite rudimentary and limited compared to a VDR

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Josh G.

Construction, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

So easy, so secure, no limits.

Reviewed 3 months ago

Great. It's so easy to use and I can do all my backup files and sharing files with clients in the same place so I don't have to duplicate work.

Pros

No limit to file size or number of files and folders for the business (PRO) account.

Cons

If you want truly unlimited file size and number of files you have to make quite a big leap in price from the standard account.

AK
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Athina K.

Consumer Goods, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Box is reliable when it comes to secure document management and collaboration

Reviewed 16 days ago

Overall, Box is a very reliable and secure platform for cloud storage and collaboration, which offers users a rather vast range of features to support document management and team collaboration.

Pros

Box excels is great for file sharing and storage, offering solid encryption and access controls that help protect sensitive information by the users you select. The platform is extremely user-friendly and easy to navigate. you can have real-time editing and commenting, which enhance teamwork and streamline workflows, and you can do all that from your mobile phone through their dedicated app, allowing users to manage files and collaborate from anywhere.

Cons

Overall I don't have many cons to point out for Box. Maybe an chat box or messaging options could prove helpful during overall communication.

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