Box Pricing, Features, Reviews & Comparison of Alternatives

Box

Secure Content and File Sharing. Free Cloud Storage.

4.14/5 (1,766 reviews)

Box overview

Box works in any browser and allows users to easily store and manage all their content online. It also lets users share files instantly and access documents from anywhere. No matter the device, get fast, easy access to documents, project plans, presentations and videos. Always have the latest pitch for customers, on or offline. Box makes it easy for administrators to maintain a central view of all content and users in their account through a powerful admin console.
www.box.com

Pricing

Starting from
€4.50/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, China and 7 other markets, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English, Dutch, French, German, Italian and 3 other languages, Japanese, Spanish, Swedish
Box screenshot: Upload or download files and folders, then add tags for simple organizationAn Introduction to Box - The Cloud Content Management PlatformBox screenshot: Track user activity visually from the activity dashboardBox screenshot: Manage access permissions to filesBox screenshot: Search files and folders easily online, via desktop or mobile Box screenshot: Access and manage files conveniently in the cloudBox screenshot: Access Box files in custom applications through the Box API navigator

Box reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.1
  4.2
  4.0
Anonymous

Reliable, Safe, Cloud Storage

Used daily for 2+ years
Reviewed 2019-09-12
Review Source: Capterra

I have been very happy with Box. I have had not issues that I can think of. Box Sync is being phased out [YES!] in favor of Box Drive, which is their new file streaming service. I love how even though with Box Drive, the files are not actually on my computer, they are available instantly as needed. It is the exact same feature, but much better implemented in my opinion than OneDrive Files On-Demand and Google Drive File Stream provide.

Pros
Ease of use. It is simple, whatever is in your Box Drive folder is what is on Box. It is very easy to share files with others. Files are safe, and I would recommend them to anyone.

Cons
Some users have to use a secure DAV connection, and Box severely throttles DAV connections. Moving files around using this takes a lot of time, BUT it does work for now.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

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Scott S. Daniel

What the cloud pros use...

Used daily for 2+ years
Reviewed 2016-11-22
Review Source: GetApp

Box is the best of breed cloud system in the EFSS (Gartner) space. The natural progression from startup to unicorn company is: 1. Google Drive (max free space) but applications are worthless for Accountants, 2. OneDrive (comes with O365 but doesn't play well with others like NetSuite and SFDC) and need a SharePoint site managed/integrated to get real value 3. Dropbox (great customer features but doesn't play well with others and lacks unlimited storage) 4. Box --best of breed but not the cheapest

Pros
1. Enterprise Edition with unlimited storage plan costs roughly $35/month. For a mature organization spending a large amount on servers/admins for those servers, this is very affordable. 2. Ability to model sharing between departments is priceless. Literally changes the way an organization behaves with information sharing if configured properly (silo killer). 3. Customer service is second to none. 4. Native integration with other cloud apps that charge additional fees for storage quotas. This includes NetSuite, SFDC and Workfront and many more. 5. MetaSearch on Enterprise allows granular searching. Every time someone has ever used a single word is indexed -- INSIDE the documents stored.

Cons
1. More of a learning curve for users because of more features. 2. More robust administrative functionality also requires more learning. 3. Not the cheapest cloud solution out there - but you get what you pay for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Box in Easy to Use Efficient File Storage Software

Used daily for 1-2 years
Reviewed 2018-07-16
Review Source: Capterra

Pros
Box is used by everybody in the company for a very easy to use file storage system. The company is 100+ employees in the construction industry. We store each project in its own specific folder with everything related in this. This makes my life easier by being able to pull up blueprints or files from any device I am on. I work out of 4 different locations and so local storage would not be possible for this. Box is easily integrated onto your desktop for localized access on the computer. Anytime you make a change from your computer it will update the files in the cloud. We have over 20 people that access the files for the project and we are able to assign roles to anybody accessing the files. Some might be only able to open the files and other we can allow editing of the documents. Share large files is as simple as right-clicking and copying a link for the file location. You do not need to go through the web portal in order to share folders or documents. Box is probably one of the best enterprise level cloud storage solutions for a business.

Cons
I wish to allow the administrator to have a log of changes and able to temporarily access deleted files. I sometimes have people make mistakes or changes and it would be useful to see who moved a file or deleted a file. However, it does show you the last user to save a file just not a log of deleted documents. I have also had a worker delete important documents that we were not able to retrieve on an administrator level.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Victor Blake

Best cloud / file storage

Used daily for 2+ years
Reviewed 2018-05-07
Review Source: GetApp

Pros
I'ved used Box, dropbox, OneDrive, and many other cloud based file storage systems for many years. Box is -- hands down -- the best application for three big reasons. The first is that Box has many built in features for SSO, management, archiving, search, and integrations that are very well suited to large scale enterprise implementations to replace client/server file systems. The second is that Box has amazing integrations (pre-built). Some of my favorites are email based notifications and submit (drop in) files via email. Not that I used them for email itself, but they are great to build automation with. The third is Box's API which is super easy to use.

Cons
The one thing I never liked about Box is that when a corp IT team includes someone to have read access (or other access) to a folder, it always shows up. Box should have user features that allow the user to hide content that is shared with with, but which they don't want or need to see. Clearly one of the huge problems of massive file collections is finding the right data. I think their search, sort, and filter technologies could really use a lot of help here.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Gabriela Martins

Backup to an extremely secure and reliable cloud.

Used daily for 1-2 years
Reviewed 2019-10-15
Review Source: GetApp

The tool gives me security and peace of mind because I know my files are encrypted and stored in a data center with 99.999% availability and can be accessed from anywhere in the world and from any device.

Pros
Think of a tool that stores files in the cloud in real time and has a super friendly, lightweight and functional interface. Box is an excellent cloud backup tool and is fully encrypted. I really like the software I installed on the PC and Smartphone and the sync with the cloud happens in real time. The offering capacity is great and meets my needs.

Cons
We had no problem with this cloud file backup software. The tool has always been stable and never stopped working. I have nothing bad to say.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Box pricing

Starting from
€4.50/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Starter: €4.50 per user/month
Business: €13.50 per user/month
Enterprise: Contact Box for detailed pricing information.

Box Personal is always free for one user.

Offers a 2 week free trial.

Box features

API
Access Control
Collaboration Tools
Collaborative Workspace
Commenting
Customizable Branding
Document Management
Document Storage
File Management
Permission Management
SSL Security
Search Functionality
Third Party Integration

Activity Dashboard (124 other apps)
Activity Tracking (120 other apps)
Automatic Notifications (152 other apps)
Chat (136 other apps)
Communication Management (103 other apps)
Drag & Drop Interface (140 other apps)
Projections (120 other apps)

Additional information for Box

Key features of Box

  • Online storage
  • File sharing links
  • Box Sync
  • Edit documents in the cloud
  • Admin and security controls
  • Mobile access
  • Data encryption
  • Security & encryption
  • User & security reporting
  • Data loss prevention (DLP)
  • Session & account management
  • Automatic updates
  • Real time online note-taking
  • Document editing
View All Features

Benefits

Content Management
Box is a simple, scalable and affordable solution to manage documents, media and all content online. Share files as a link. Sync files on the desktop. It’s file sharing, reinvented.

Mobile Access
Users can access, share and collaborate on files anywhere through our award-winning mobile apps. Share folders in a tap, exchange feedback or save files for offline access.

Online Workspaces
Users can turn any folder into a workspace to share with colleagues or outside clients. Exchange documents online. Track changes with version history. Assign basic tasks.

Administrative Controls
Box makes it easy to add and manage users through a centralized admin console. Set access permissions and passwords. Get SSL file encryption.

Integrate with Business Software
Box lets users seamlessly integrate and access content in other leading business applications like Google Apps, Salesforce, NetSuite, Microsoft SharePoint and others.