Box Pricing, Features, Reviews & Comparison of Alternatives

Box

Secure Content and File Sharing. Free Cloud Storage.

4.3/5 (3,378 reviews)

Box overview

Box works in any browser and allows users to easily store and manage all their content online. It also lets users share files instantly and access documents from anywhere. No matter the device, get fast, easy access to documents, project plans, presentations and videos. Always have the latest pitch for customers, on or offline. Box makes it easy for administrators to maintain a central view of all content and users in their account through a powerful admin console.
www.box.com

Pricing

Starting from
€4.50/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, China and 7 other markets, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English, Dutch, French, German, Italian and 3 other languages, Japanese, Spanish, Swedish
Box screenshot: Upload or download files and folders, then add tags for simple organizationAn Introduction to Box - The Cloud Content Management PlatformBox screenshot: Track user activity visually from the activity dashboardBox screenshot: Manage access permissions to filesBox screenshot: Search files and folders easily online, via desktop or mobile Box screenshot: Access and manage files conveniently in the cloudBox screenshot: Access Box files in custom applications through the Box API navigator

Box reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.3
  4.4
  4.2
Anonymous

Reliable, Safe, Cloud Storage

Used daily for 2+ years
Reviewed 2019-09-12
Review Source: Capterra

I have been very happy with Box. I have had not issues that I can think of. Box Sync is being phased out [YES!] in favor of Box Drive, which is their new file streaming service. I love how even though with Box Drive, the files are not actually on my computer, they are available instantly as needed. It is the exact same feature, but much better implemented in my opinion than OneDrive Files On-Demand and Google Drive File Stream provide.

Pros
Ease of use. It is simple, whatever is in your Box Drive folder is what is on Box. It is very easy to share files with others. Files are safe, and I would recommend them to anyone.

Cons
Some users have to use a secure DAV connection, and Box severely throttles DAV connections. Moving files around using this takes a lot of time, BUT it does work for now.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

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Zahra Habib

Stable Storage Solution

Used daily for 2+ years
Reviewed 2019-08-28
Review Source: Capterra

Its good, overall i have no complaints.

Pros
Its a stable solution. The free plan was good but we moved to Business because that's what we needed it for. So the mobile apps are good, desktop sync is instant and there are no hiccups involving security, privacy, sync, uploads and management

Cons
You can't really move your main folder of storage once it has been set up. I initially wanted it on Drive D, now I wish to move it, but Box doesn't allow it. I will need to uninstall and then reinstall the whole damn thing for the shift to take place. Dropbox didnt have this problem. Yes I use both.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Leonardo Fernandes

Great for Content Marketing on Startups!

Used daily for 1-2 years
Reviewed 2019-06-26
Review Source: Capterra

When we started our business a few years ago, we did not have enough capital to spend on tools or rather we wanted to invest in more important equipment. That is when I got introduced to Box. Their product quality and security are as good as Dropbox. We never had a security breach or lost a file, and since we offer content marketing services, the number of files we upload and download monthly is too many.

Pros
The speed to download and upload every single file

Cons
It is not as good as Dropbox, but if you are starting your business and want to save a good amount of money it is an ideal choice.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Sadaf Ghalib

One stop cloud for all your syncing, sharing and collaborating needs

Used daily for 1-2 years
Reviewed 2019-04-03
Review Source: Capterra

Box is an online cloud-based content management software that is particularly helpful when you need to store, edit and share all your data and documents from one place. We have a business account with Box and have been using the same since more than a year. It is fairly simple to use, with updates coming out once in a while showcasing new features. The software interfaces seamlessly with the office suite (Office 365 or others), therefore allowing users to use it via their computer, and not necessarily through the website or app. However, it does consume tons of storage space on your computer, therefore I'd definitely recommend only syncing the files to be used rather than syncing all folders you're collaborating on. Box is undoubtedly a great tool for virtual teams collaborating from different locations as sharing, uploading and syncing data is simple and stress-free. My team and I literally work through Box all day, and are always on the same page when it comes to our projects, as each one of us can view the other's uploaded documents on Box and continue working on the same. Additionally, managing and filing documents in one secure storage have become uncomplicated. For us, it reduces the chances of repeating the same work and error. of course, error; and also saving precious time not looking for files and folders all over.

Pros
Box allows users to upload all kinds of files of different formats (documents, images, video, drawing packages, zipped folders etc.) to its webpage (or app on phone/tablet) with ease. These uploaded documents can be shared with relevant team members, while also keeping them private from others where necessary. Shareable with the help of the link, Box files are easy to update, one can either edit in the browser itself or download to do the same. It is easy to track the activity of users, like who has viewed, downloaded and edited the files. This is a great tool when collaborating with colleagues through the web as all changes in a particular document/content are updated in real time and everybody working on that project can track changes and updates. I consider Box to be a reliable, simplified and secure software that I am able to utilize abundantly on a daily basis with my team. It is accessible anywhere and everywhere with a stable internet connection. One can simply drag and drop files and folders to Box and it will get uploaded instantly. This works wonders when you are out of office (for example, site or travelling) and your team needs to access the documents you've been working on or vice versa. Also, it is possible to have Box sync (as a standalone app) set up on your computer and aids easy syncing without the need to log in every time.

Cons
When compared to its competitors (Google Drive/OneDrive), Box does look a bit unappealing owing to its price tag. It offers four plans, the most inexpensive one being Standard (for personal use I presume), followed by Business, Business Plus and Enterprise. Small and medium-sized firms can make do with the average priced Business and Business Plus offerings. However, I don't think that I would invest in it if for my personal use. Secondly, for files such as .dwg and .rar do not open as a preview and have to be downloaded for viewing. This poses a problem for me as I have to review large drawing packages and downloading them just for review is quite a hassle. Would love if these little aspects are fixed for the upcoming updates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Mary Butler

Easy file sharing from desk, laptop, phone...

Used daily for 2+ years
Reviewed 2018-09-12
Review Source: Capterra

I love Box and tell everyone I interview about Box. We are a 70% remote group and depend on Box for sharing information and collaborating on projects. Applicants ask, "How do you manage a dispersed work force?" and "How do people maintain a sense of team?" "Box," I say, "is a big component."

Pros
1. Sharing files is simple, no matter who you want to share with and no matter from what device. You can share a document with someone inside or outside of the organization without giving up control of the document. No need for someone outside of the organization to upload any software in order to access the shared document. 2. As an HR professional I find Box to be a great tool for collaborating with hiring managers. I set up a system for resume sorting that allows hiring managers to see just those resumes selected for their review, and allows the manager to move the candidates ahead in the hiring process, or not, as desired. I can then take action based on their actions in Box. It's very efficient. As a small business we do not need expensive, extensive stand-alone software for applicant tracking. Box allows us to record our decision making process 3. Largely intuitive, but in case you need a bit of help, the webinars and how-to videos are very easy to follow. 4. I can access, read and send documents from my phone. Very helpful for those moments at the beach when you realize you forgot to send a document to your boss. It's happened.

Cons
1. I work mostly from an old Mac. I find some of the interface less smooth than from my PC. For example, when I create a Word doc within Box while using my Mac, the Mac defaults to Text Edit instead of Word. I suspect that's user error, though.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Box pricing

Starting from
€4.50/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Starter: €4.50 per user/month
Business: €13.50 per user/month
Enterprise: Contact Box for detailed pricing information.

Box Personal is always free for one user.

Offers a 2 week free trial.

Box features

API
Access Control
Collaboration Tools
Collaborative Workspace
Commenting
Customizable Branding
Document Management
Document Storage
File Management
Permission Management
SSL Security
Search Functionality
Third Party Integration

Activity Dashboard (118 other apps)
Activity Tracking (117 other apps)
Automatic Notifications (151 other apps)
Chat (134 other apps)
Communication Management (101 other apps)
Drag & Drop Interface (139 other apps)
Projections (117 other apps)

Additional information for Box

Key features of Box

  • Online storage
  • File sharing links
  • Box Sync
  • Edit documents in the cloud
  • Admin and security controls
  • Mobile access
  • Data encryption
  • Security & encryption
  • User & security reporting
  • Data loss prevention (DLP)
  • Session & account management
  • Automatic updates
  • Real time online note-taking
  • Document editing
View All Features

Benefits

Content Management
Box is a simple, scalable and affordable solution to manage documents, media and all content online. Share files as a link. Sync files on the desktop. It’s file sharing, reinvented.

Mobile Access
Users can access, share and collaborate on files anywhere through our award-winning mobile apps. Share folders in a tap, exchange feedback or save files for offline access.

Online Workspaces
Users can turn any folder into a workspace to share with colleagues or outside clients. Exchange documents online. Track changes with version history. Assign basic tasks.

Administrative Controls
Box makes it easy to add and manage users through a centralized admin console. Set access permissions and passwords. Get SSL file encryption.

Integrate with Business Software
Box lets users seamlessly integrate and access content in other leading business applications like Google Apps, Salesforce, NetSuite, Microsoft SharePoint and others.