DEAR Inventory vs Cin7 Comparison

Overview

DEAR Inventory is a cloud-based, inventory and order management application for SMBs which offers a complete back end management...

Cin7 makes complex retail and wholesale simple, with all-in-one Inventory Management, POS, Direct EDI Integration and 3PL integration.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$199.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

109

81

13

6

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

5

4

3

2

1

223

120

24

19

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

It is a secure program, no bugs, excellent logic & layout, amazing customer service. They are also open to suggestions and also improve the user experience and add new features constantly.
We have seen businesses of all sizes and natures effectively use DEAR to streamline their processes and gain important insight into their inventory management.
We also just started keeping some inventory in another warehouse, so the ability to keep track of that through dear is nice. Also the B2B portal has been a nice addition to our company as well.

Pros

Apart from the system itself their other big asset is the customer service. I was beyond impressed with the care and attention we received from our onboarding specialist.
Support by the rep has been very good, always prompt and courteous. Up time has been very good, a few outages over the last few months but quickly resolved.
The sophistication of the software is impressive as is the ability to deal with multiple locations, regions, pricing, fulfillment centers as well as its B2B platform.

Cons

If they excel at anything, it's making their website look pretty -- although I have my complaints about poor functionality of the website as well. TL;DR -- Would not recommend to my worst enemy.
Right now we have customers ordering SKU's and Dear changes them into something indiscriminately. We've lost at least $200 dollars in shipping the wrong items because of the system errors.
This can go for weeks at a time causing massive frustration for my staff around the country as well as disruption to my business.

Cons

Company is ran horrible. Representative should be ashamed.
More often than ever they tell you they will consult with one of their teams and make you waste time until the on-boarding is over and you have to pay for premium support.
The Warehouse Management System is extremely lacking at this stage, which is a problem because we move stock around frequently, being a low-volume, fast-moving retailer.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features79
  • API
  • Access Control
  • Account Reconciliation
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Application Integration
  • Asset Management
  • Automated Billing
  • Automated Sales
  • Automatic Adjustments
  • Automatic Notifications
  • Availability Indicator
  • Balance Sheet
  • Bank Reconciliation
  • Barcode Printing
  • Barcode Scanning
  • Barcode Support
  • Batch Processing
  • Bill of Material Analysis
  • Billing & Invoicing
  • Bills of Material
  • CRM Integration
  • Cash Management
  • Change Order Management
  • Content Management
  • Cost Analysis
  • Cost Estimating
  • Cost Tracking
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Categories
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Demand Forecasting
  • Demand Planning
  • Discount Management
  • Distribution Management
  • Drag & Drop Interface
  • Electronic Data Interchange
  • Electronic Payments
  • Email Integration
  • Estimating
  • Expense Tracking
  • Financial Analysis
  • Forecasting
  • Gift Card System
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Label Printing
  • Labeling
  • Lead Generation
  • Loyalty Program
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Location
  • Multiple User Accounts
  • Offline Access
  • Online Catalog
  • Order Approval
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • PCI DSS Compliance
  • POS
  • POS Integration
  • Permission Management
  • Price Management
  • Product Data Management
  • Production Control
  • Production Tracking
  • Production Yield Analysis
  • Productivity Reporting
  • Profit / Loss Statement
  • Promotions Management
  • Purchase Order Management
  • Purchasing Management
  • QuickBooks Integration
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Reminders
  • Reporting & Statistics
  • Retail Inventory Management
  • Returns Management
  • Sales Analytics
  • Sales Orders
  • Sales Reporting
  • Sales Tax Management
  • Sales Tracking
  • Search Functionality
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Status Tracking
  • Stock Management
  • Summary Reports
  • Supplier Management
  • Template Management
  • Third Party Integration
  • Transaction History
  • Transaction Monitoring
  • URL Customization
  • Warehouse Management
  • eCommerce Integration
  • Total features96
  • API
  • Access Control
  • Account Reconciliation
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Application Integration
  • Asset Management
  • Automated Billing
  • Automated Sales
  • Automatic Adjustments
  • Automatic Notifications
  • Availability Indicator
  • Balance Sheet
  • Bank Reconciliation
  • Barcode Printing
  • Barcode Scanning
  • Barcode Support
  • Batch Processing
  • Bill of Material Analysis
  • Billing & Invoicing
  • Bills of Material
  • CRM Integration
  • Cash Management
  • Change Order Management
  • Content Management
  • Cost Analysis
  • Cost Estimating
  • Cost Tracking
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Categories
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Demand Forecasting
  • Demand Planning
  • Discount Management
  • Distribution Management
  • Drag & Drop Interface
  • Electronic Data Interchange
  • Electronic Payments
  • Email Integration
  • Estimating
  • Expense Tracking
  • Financial Analysis
  • Forecasting
  • Gift Card System
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Label Printing
  • Labeling
  • Lead Generation
  • Loyalty Program
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Location
  • Multiple User Accounts
  • Offline Access
  • Online Catalog
  • Order Approval
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • PCI DSS Compliance
  • POS
  • POS Integration
  • Permission Management
  • Price Management
  • Product Data Management
  • Production Control
  • Production Tracking
  • Production Yield Analysis
  • Productivity Reporting
  • Profit / Loss Statement
  • Promotions Management
  • Purchase Order Management
  • Purchasing Management
  • QuickBooks Integration
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Reminders
  • Reporting & Statistics
  • Retail Inventory Management
  • Returns Management
  • Sales Analytics
  • Sales Orders
  • Sales Reporting
  • Sales Tax Management
  • Sales Tracking
  • Search Functionality
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Status Tracking
  • Stock Management
  • Summary Reports
  • Supplier Management
  • Template Management
  • Third Party Integration
  • Transaction History
  • Transaction Monitoring
  • URL Customization
  • Warehouse Management
  • eCommerce Integration

Integrations

  • Total integrations30
  • BigCommerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations38
  • BigCommerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

DEAR Inventory vs. Cin7

See how DEAR Inventory and Cin7 stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.