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Connected Inventory Management. Simplified.
Cin7 Omni Pricing, Features, Reviews and Alternatives
Cin7 Omni product overview
What is Cin7 Omni?
Cin7 is the automated inventory management platform for brands growing their revenue over $1 million. Cin7 synchronizes their stock with sales and orders across every physical and online sales channel and automates order processes for greater efficiency. Cin7 is not ideal for Rentals or Asset management type of businesses. Brands that sell or distribute products use Cin7 to keep costs down, margins and cash flow high and stock at the right level.
Key benefits of using Cin7 Omni
Users can sell directly from distribution center stock if a shop’s stock is insufficient, with no need for branch transfers
Cin7 processes sales over multiple channels with all stock synced in real time
Stock can be tracked across multiple branches through one Cin7 account, maintaining accurate figures when stock is distributed between locations
Stock can be bought and sold in different units, with Cin7 tracking based on the main unit of measure, with orders able to be displayed in another unit at a different price
Cin7’s cloud POS can continue to work even when not connected to the internet
Typical customers
Platforms supported
Support options
Training options
Cin7 Omni pricing information
Value for money
4.1
/5
581
Starting from
325
Per month
Flat Rate
Pricing options
Value for money contenders
Cin7 Omni features
Functionality
4.2
/5
581
Total features
141
18 categories
Most valued features by users
Functionality contenders
Cin7 Omni users reviews
Overall Rating
4.3
/5
581
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.36/10
315
185
36
23
22
Overall rating contenders
Sean S.
Owner
Food & Beverages, 11-50 employees
Review source
Transcript
Sean S.: Hi, I'm Sean. I'm an owner of a vineyard and I give Cin7 a four out of five. Prior to engaging...
Elise E.
Director of Operations
Wholesale, 11-50 employees
Review source
Transcript
Elise E.: Hi, I'm Elise. I'm a director of operations for a ladies apparel wholesaler. We use Cin7 and...
James T.
Automotive, 11-50 employees
Used daily for less than 6 months
Review source
Share this review:
We are extremely happy with our CIN7 experience so far (about 9 months). Previously we had found inventory management systems trying to do too much generally did nothing well. So when we decided to change we were initially looking for something simpler in the hope we could find something that would at least do the basics very well. After trialing Cin7 we were surprised but also a little hesitant...
The system is reliable, easy to use, has advanced features, has a fairly straight forward API, and the CIN7 support has also been very helpful. They actually want to set you up and get you using their system properly (whats the point of having all these features if you dont know how to use them).
No off the shelf system is without its flaws as each business is different. For us we would like the manufacturing module built out for more high volume manufacturing, at the moment its a bit boutique. 'Kitting' is also a bit underdeveloped.
Hi, thank you for the 5 star review! It's great to hear your experience with Cin7 continues to be great! We look forward to the continued support and value you as a customer.
Marcos T.
Packaging and Containers, 11-50 employees
Used daily for 1-2 years
Review source
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CIN7 was easy to implement into our Techstack, When placing orders on CIN7 it was made with ease. But CIN7 only works with small to mid-level businesses. If your company continues to grow, You will grow out of CIN7.
CIN7 works excellently as a Sales Tool, CRM, and Order Management software when connecting your eCommerce platform. it is excellent for Small businesses looking to get a grip on a more enterprise-level Inventory Management system.
CIN7 works great for a company not focused on manufacturing and just distribution. Due to CIN7 not being able to Commit stock for Backorders. Also not being able to have a Barcode System is a negative aspect.
Tim G.
Apparel & Fashion, 1-10 employees
Used daily for 1-2 years
Review source
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This could be a GREAT product if the cin7 customer service was improved. I guess we consumers expected it should or would better than it is after the lovely period. Experienced a few bugs that have no logical reason e.g. one recent example is we updated a product price in cin7 and expect it to reflect in the B2B portal. Price does correctly update in the 'shopping cart but still shows old price...
It's in the cloud and integrates reasonable well with xero. Works 70% well with magento. Looks nice to work with.
Very very poor customer service. Help manuals have typos and often are not accurate e.g. our web developer trying following the 'magento-cin7 integration guide' said it was not accurate and could not be followed. When I brought this back to cin7 for help they ignored it and refused to assist.
Hi Tim, we¿re always happy to receive detailed feedback from customers, your comments will certainly help improve the service we provide. Cin7 has customised the B2B website in line with your needs, such as adding the customised listing views. This type of customisation is not even included in our Enterprise Package, yet we have done this free of charge. Customisations can sometimes cause problems...
SImon C.
Furniture, 11-50 employees
Used daily for 6-12 months
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Easy to setup, easy to use, great training materials, API/EDI native and works well
After sales technical support is almost non existent. Tickets can take a month to be first addressed and there is no one to call
Keah K.
Sporting Goods, 1-10 employees
Used daily for 6-12 months
Review source
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We're very happy with Cin7 overall. We were ready to graduate from a simpler inventory and order management system that didn't support our manufacturing processes and had no integration with our accounting software. Cin7 has thankfully done the trick. If we hadn't found Cin7, we likely would've had to go with NetSuite or something like that, which is both significantly more costly and more complicated to integrate. I would highly recommend Cin7 for businesses with multiple sales channels and relatively straightforward sourcing/manufacturing processes.
- Supports B2B and B2C channels well, including integrated sales channels (Shopify, BigCommerce, multiple Amazon marketplaces, etc.), manual order entry, and EDI. - Accurate inventory management across multiple warehouses and sales channels. - FIFO inventory and manufacturing cost tracking from raw goods through processing/assembly and finished inventory. - Supportive, knowledgeable staff to help with scoping, implementation, and rollout.
- Account manager/implementation reps are attentive and helpful, but when something has to get escalated to Support, they are at times slow to respond and address issues. However, they are thankfully quick if something is urgent and business-critical. - There are a lot of details to learn how to use the software correctly, and unfortunately there is not a great way to learn these best practices. There...
Hi Keah, Thank you for taking the time to share your review. They really help us to make our software and service better for you and other customers! It's great to know you've been enjoying the features Cin7 has to offer. As for some of the cons you've listed, we definitely understand those difficulties and can assure you that we're working on each and every one of them. Our training is being consistently...
Cin7 Omni FAQs
Cin7 Omni has the following pricing plans:
Starting from: $325.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Cin7 Omni?
Q. Does Cin7 Omni support mobile devices?
Q. What other apps does Cin7 Omni integrate with?
Cin7 Omni integrates with the following applications:
Wufoo, authorize.net, Capsule, Adobe Commerce, WooCommerce, PayPal, 3PL Warehouse Manager, Inventory Planner, Afterpay, QuickBooks Online Advanced, Shipedge, ShipBob, Google Drive, Shippit, NuORDER, Starshipit, Stripe, StockTrim, Shipfusion, Shipwire, Salesforce Sales Cloud, ShipStation, ShipHero, Quickbooks Online, Senter, Mailchimp, Xero, JOOR, Prospect CRM, BigCommerce, Shopify, Microsoft Excel
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