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Cin7 Omni

Cloud-based inventory management solution

Table of Contents

Is this product right for your business?

Find out with a

Cin7 Omni - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: September 2026

Cin7 Omni overview

Based on 602 verified user reviews

What is Cin7 Omni?

By industry, Cin7 Omni reviewers are most commonly professionals in retail (25%). The most frequent use case for Cin7 Omni cited by reviewers is inventory management (78% of reviewers).

What are the most popular integrations for Cin7 Omni?

The Cin7 Omni integrations most frequently cited by reviewers are: Xero (an accounting product rated 4.3 out of 5 for its integration with Cin7 Omni), Shopify (an eCommerce product, 4.5), and WooCommerce (an eCommerce product, 4.3).

Starting price

349flat rate /
per month

Alternatives

with better value for money

Pros & Cons

Customer Support

Navigation

Warehouse Integration

Integrations

Customization

Bugs and Issues

Do you work for Cin7 Omni? Manage this product listing

Cin7 Omni’s user interface

Ease of use rating:

4.3

(602)

Cin7 Omni review summaries overview

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(46)

3-4(228)

5(328)

What do users say about Cin7 Omni?

Users report that Cin7 Omni offers robust inventory and order management, with strong integration options for platforms like Xero, Shopify, and 3PLs. They appreciate the system’s ability to centralize business processes, automate workflows, and provide real-time visibility across multiple locations, which saves time and reduces manual errors. Many find the onboarding support helpful, though the learning curve can be steep initially.

Reviewers indicate that while Cin7 Omni is feature-rich and flexible, they experience recurring bugs, integration hiccups, and slow or inconsistent customer support. Some feel pricing is high, especially for smaller businesses, and mention that customizations and reporting can be limited or costly.

Select to learn more

Who uses Cin7 Omni?

Based on 602 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Retail

Wholesale

Warehousing

Consumer Goods

Others

Use cases

Inventory Management

Order Management

Order Fulfillment

Warehouse Management

eCommerce

Cin7 Omni's key features

Most critical features, based on insights from Cin7 Omni users:

Inventory control

4.1

(79)

Multi-Channel management

3.7

(15)

Kitting

4.3

(3)

Order management

4.3

(84)

Search/Filter

4.4

(9)

Forecasting

3.3

(8)

Reporting/Analytics

4.2

(25)

Warehouse management

4.2

(19)

Shipping management

3.6

(14)

Supplier management

4.3

(3)

All Cin7 Omni features

Features rating:

4.2

(602)

3PL management

4.0

(2)

Access controls/permissions

(0)

Accounting

(0)

Accounting integration

3.8

(4)

Accounts receivable

(0)

Activity dashboard

4.0

(2)

Alerts/Notifications

5.0

(1)

API

4.0

(6)

Application management

(0)

Archiving & retention

(0)

AS2 capability

(0)

Backorder management

4.0

(3)

Bank reconciliation

(0)

Barcode Printing

4.0

(1)

Barcode recognition

4.0

(1)

Barcode/Ticket scanning

4.0

(5)

Barcoding/RFID

4.8

(4)

Billing & invoicing

4.1

(26)

Bills of material

(0)

Catalog management

5.0

(3)

Channel management

(0)

Check-in/Check-out

4.0

(1)

Commission management

(0)

Contact database

(0)

Content management

1.0

(1)

Cost tracking

4.7

(3)

Credit card processing

(0)

CRM

3.9

(19)

Customer accounts

4.4

(5)

Customer database

(0)

Customer history

(0)

Customer management

3.0

(2)

Customizable branding

4.0

(1)

Customizable fields

(0)

Customizable reports

(0)

Customizable templates

(0)

Customization

(0)

Database support

(0)

Data import/export

3.0

(1)

Data security

4.3

(9)

Data synchronization

4.0

(3)

Data transformation

3.0

(2)

Delivery management

(0)

Demand forecasting

4.0

(1)

Discount management

3.0

(1)

Distribution management

4.0

(2)

Drag & drop

(0)

eCommerce management

4.4

(28)

EDI

3.0

(2)

Electronic payments

2.5

(2)

Email management

4.5

(17)

Email marketing

(0)

Exceptions management

(0)

Financial management

(0)

Financial reporting

(0)

For b2b

4.5

(2)

Forecasting

3.3

(8)

For retail

2.0

(1)

General ledger

(0)

Gift card management

(0)

Import/Export management

(0)

Integrated business operations

4.5

(20)

Inventory auditing

4.4

(5)

Inventory control

4.1

(79)

Inventory management

4.4

(111)

Inventory optimization

3.9

(20)

Inventory replenishment

3.0

(1)

Inventory tracking

4.2

(43)

Invoice management

3.5

(4)

Item management

4.0

(6)

Kitting

4.3

(3)

Labeling

(0)

Label printing

4.5

(4)

Layaway management

(0)

Loyalty program

(0)

Mail order

(0)

Manufacturing inventory management

(0)

Marketplace integration

4.0

(1)

Merchandise management

3.0

(1)

Mobile access

2.7

(12)

Multi-Channel management

3.7

(15)

Multi-Channel marketing

(0)

Multi-Currency

4.0

(6)

Multi-Location

4.5

(2)

Multiple format support

(0)

Multi-Store

(0)

Offline access

(0)

Order entry

4.4

(16)

Order fulfillment

4.3

(40)

Ordering automation

5.0

(1)

Order management

4.3

(84)

Order processing

(0)

Order tracking

4.8

(6)

Payment processing

3.9

(10)

Point of sale (pos)

4.3

(20)

Procurement management

(0)

Product identification

4.2

(33)

Project management

(0)

Promotions management

1.0

(1)

Purchase order management

4.1

(31)

Purchasing & receiving

4.2

(14)

Quotes/Estimates

4.5

(8)

Real-Time analytics

(0)

Real-Time data

2.0

(3)

Real-Time monitoring

(0)

Real-Time reporting

(0)

Real-Time updates

3.0

(3)

Receiving

4.0

(8)

Recurring orders

5.0

(1)

Reminders

(0)

Reordering

(0)

Reorder management

3.7

(3)

Reporting/Analytics

4.2

(25)

Reporting & statistics

(0)

Retail inventory management

4.5

(2)

Retail pos

(0)

Returns management

3.7

(3)

Sales forecasting

(0)

Sales & operations planning

(0)

Sales order management

(0)

Sales reports

4.0

(10)

Sales tax management

3.0

(1)

Sales trend analysis

(0)

Search/Filter

4.4

(9)

SEO management

(0)

Serial number tracking

2.0

(1)

Shipment price calculation

(0)

Shipment tracking

(0)

Shipping labels

4.0

(4)

Shipping management

3.6

(14)

Shopping cart

3.8

(5)

SKU/UPC codes

4.3

(8)

Special order management

(0)

Status tracking

5.0

(1)

Stock management

(0)

Supplier management

4.3

(3)

Supply chain management

4.0

(5)

Templates

3.5

(2)

Third-Party integrations

4.3

(9)

Transaction history

(0)

Warehouse management

4.2

(19)

Website management

4.0

(8)

Workflow management

3.8

(14)

Workflow scheduler

(0)

Cin7 Omni alternatives

Cin7 Omni

4.3

(602)

Starting from

349

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.2

Value for Money

4.1

Customer Support

4.1

Booqable

4.8

(1.1K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.6

Value for Money

4.7

Customer Support

4.8

Acumatica Cloud ERP

4.4

(243)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.2

Features

4.3

Value for Money

4.2

Customer Support

4.1

Fishbowl

4.2

(1.1K)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.2

Features

4.1

Value for Money

4.1

Customer Support

4.3

Cin7 Omni pricing

Value for money rating:

4.1

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Standard

349

Per month

Features included:

6000 Sales Order Volume/Year
Standard Manufacturing
Generative AI
Mobile Applications
Via API & Partner solution
No Limit Inventory Locations

Pro

599

Per month

Features included:

Accounting Integration
No Limit Inventory Locations
Via API & Partner solution
Mobile Applications
Generative AI
Standard Manufacturing
24000 Sales Order Volume/Year

Advanced

999

Per month

Features included:

120000 Sales Order Volume/Year
No Limit Inventory Locations
Advanced Warehouse Management icon
Standard Manufacturing icon
Material Requirements Planning (MRP)
RMA
Generative AI
Automation
Mobile Applications
Accounting Integration
Via API & Partner solution

Omni

No pricing info

Features included:

Accounting Integration
Standard Warehouse Management
Standard Manufacturing
Mobile Application
Native & Partner Solution

User opinions about Cin7 Omni price and value

Value for money rating:

4.1

(602)

To see what individual users think of Cin7 Omni's price and value, check out the review snippets below.

“I find that when creating branches for consignment the dashboard reports SOH and available stock of all branches which is misleading - consignment branches means our stock is located with customers - therefore the SOH and Avail stock should be shown on the dashboard by branch or at least for the main branch, minus consigned stock”

Mindi C.

CEO

“Being able to customize certain workflows and fields, even in small ways, has made a big difference in improving our day-to-day operations and efficiency.”

Mike T.

COO

Cin7 Omni integrations (58)

Integrations rated by users

We looked at 602 user reviews to identify which products are mentioned as Cin7 Omni integrations and how users feel about them.

Shopify

Integration rating: 4.4 (48)

“I connect Shopify to assist with my product catalog and help to streamline all of my marketplaces into one place, 3DSellers.”

Amy S.

CEO

Xero

Integration rating: 4.4 (47)

“Because we will use it to keep the books clear”

Jessica D.

Swim instructor

ShipStation

Integration rating: 4.6 (12)

“I use it to ship orders, at a discount off of retail shipping prices, and have the tracking numbers automatically updated to AbleCommerce.”

Samantha M.

Owner

WooCommerce

Integration rating: 4.3 (10)

“woocommerce runs our webstore”

Susan T.

Founder CEO

QuickBooks Online

Integration rating: 3.4 (8)

“All the data that is processe in AIdaptIQ is finally pushed in Quickbooks online as the final transaction.”

Vish R.

Owner

3PL Warehouse Manager

Integration rating: 5.0 (4)

Cin7 Omni customer support

What do users say about Cin7 Omni customer support?

Customer support rating:

4.1

We analyzed verified user reviews to identify positive and negative aspects of Cin7 Omni customer support.

Widespread user sentiment highlights responsive, knowledgeable support staff who assist with setup, training, and troubleshooting.

A significant portion of users value the 24/7 availability, local time zone coverage, and dedicated specialists for complex needs.

Multiple users appreciate comprehensive online resources, including step-by-step videos and Cin7 Academy, to fill knowledge gaps.

A minority of users report slow response times, unresolved tickets, and pressure to pay extra for faster or premium support.

Support options

Faqs/forum

24/7 (live rep)

Phone support

Email/help desk

Chat

Knowledge base

Training options

Webinars

In person

Documentation

Live online

Videos

To see what individual users say about Cin7 Omni's customer support, check out the review snippets below.

“They respond very fast for the customer service and make me feel warm.”

Yuki T.

Senior Supply Chain Executive

“Sometimes it can take a little while for cases to be solved if speaking to customer service via email.”

Ellie R.

Operations Manager

“Our experience with getting any customer service tickets we've placed took months for Cin7 to respond to.”

Joey S.

Sales Manager

“We are a small organization with a team of just 10 people, and given our size, we couldn’t afford a third-party partner to assist with implementation.”

Liza T.

COO

Cin7 Omni FAQs

Q. Who are the typical users of Cin7 Omni?

Cin7 Omni has the following typical customers:
Small Business, Large Enterprises, Mid-size Business, Freelancers

These products have better value for money

Q. What is Cin7 Omni used for?

Cin7 is the automated inventory management platform for brands growing their revenue over $1 million. Cin7 synchronizes their stock with sales and orders across every physical and online sales channel and automates order processes for greater efficiency. Cin7 is not ideal for Rentals or Asset management type of businesses. Brands that sell or distribute products use Cin7 to keep costs down, margins and cash flow high and stock at the right level. Cin7 Omni is a highly configurable inventory management and order management solution with built-in EDI and integrations to all the popular ecommerce platforms, marketplaces, and 3PLs. It's best-in-class for all combinations of B2B and D2C sales channels, warehouses, shipping, and fulfillment. Cin7 Omni provides exceptional automations, workflows, reports, and analysis to enable brands, retailers, and wholesalers to operate efficiently as they scale and efficiently match demand to supply.

Q. Does Cin7 Omni support mobile devices?

Cin7 Omni supports the following devices:
Android, iPhone, iPad

Q. What level of support does Cin7 Omni offer?

Cin7 Omni offers the following support options:
FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base