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Acumatica Cloud ERP
NetSuite provides organizations with an integrated system of cloud applications that helps them run their business. More...
Cin7 Omni makes complex retail and wholesale simple, with all-in-one Inventory Management, POS, Direct EDI Integration and 3PL integration.
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Consumer Goods, 11-50 employees
Used daily for 2+ years
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worst company i ever worked with. Netsuite was horrible but this is a whole new level.
Nothing. nothing works how they said it would. After 3 years still does not work. Issue is i can not get my data out of cin7.
company is ran horrible. Representative should be ashamed.
Hi Jon, we're sorry to hear that you've had a poor experience with our product. We do apologize for any inconvenience this might have caused you. For us to be able to address your concerns specifically, can you please provide us with your Account Name so one of our Support Specialists may check and get in touch with you? Thank you for taking the time to give us your feedback.
Sporting Goods, 11-50 employees
Used daily for less than 6 months
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My overall experience is highly positive. The UX is great. Our integration specialist [sensitive content hidden] was incredibly patient and helpful throughout the entire process. Despite some internal challenges regarding our particular product (highly customizable), the overall functionality of Cin7 is exactly what our business needs for effective inventory and warehouse management.
Integration was simple. The product is mostly intuitive and it possesses all (or most) of the features necessary to manage the inventory for our business needs. The reporting and insights are robust and useful. The ability to import and export products, stock-takes, and BOMs via CSV file or direct copy and paste is especially useful when handling large amounts of data.
Some low-level or simple processes that intuitively seem like they should be easy are complex or difficult to achieve.Some processes are opaque and difficult to understand why a particular module doesn't function in an expected manner.The lack of NetSuite integration is a negative for our particular business.
Sporting Goods, 1-10 employees
Used daily for 6-12 months
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We're very happy with Cin7 overall. We were ready to graduate from a simpler inventory and order management system that didn't support our manufacturing processes and had no integration with our accounting software. Cin7 has thankfully done the trick. If we hadn't found Cin7, we likely would've had to go with NetSuite or something like that, which is both significantly more costly and more complicated to integrate. I would highly recommend Cin7 for businesses with multiple sales channels and relatively straightforward sourcing/manufacturing processes.
- Supports B2B and B2C channels well, including integrated sales channels (Shopify, BigCommerce, multiple Amazon marketplaces, etc.), manual order entry, and EDI. - Accurate inventory management across multiple warehouses and sales channels. - FIFO inventory and manufacturing cost tracking from raw goods through processing/assembly and finished inventory. - Supportive, knowledgeable staff to help with scoping, implementation, and rollout.
- Account manager/implementation reps are attentive and helpful, but when something has to get escalated to Support, they are at times slow to respond and address issues. However, they are thankfully quick if something is urgent and business-critical. - There are a lot of details to learn how to use the software correctly, and unfortunately there is not a great way to learn these best practices. There...
Hi Keah, Thank you for taking the time to share your review. They really help us to make our software and service better for you and other customers! It's great to know you've been enjoying the features Cin7 has to offer. As for some of the cons you've listed, we definitely understand those difficulties and can assure you that we're working on each and every one of them. Our training is being consistently...