DocuSign vs HelloSign Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Security
Audit logs
Encryption
File sharing
Security alerts
Access control
Data policy
Social presence
Facebook
Twitter


Reviews

Arnaud Débart

Best sign solution ever tried

2019-02-15

Pros

Way better than HelloSign. Efficient

Cons

Design could be improved. Size of the fields too

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
DocuSign Reviews
DocuSign
Electronic signature & document approval software
Read more
Brett Middleton

Great Contract Software, Big For A Reason

2018-04-07

Pros

Pretty easy to use, doesn't require a really technical person to setup. Secure, have never had any issues with using it for contracts. 30 day trial.

Cons

The UX isnt quite as sleek as Hellosign and other newer players that have emerged.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
DocuSign Reviews
DocuSign
Electronic signature & document approval software
Read more
Kristy Othman

Amazing Electronic Signature Technology

2018-05-21

Pros

This software is so easy to use and a lot better than others like it. It allows for easy customization and can be built in to other software relatively easy.

Cons

Its a lot more user friendly than HelloSign that's for sure.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
DocuSign Reviews
DocuSign
Electronic signature & document approval software
Read more
Jeff Lee

Easy to use and Easy to integrate

2018-07-17

Pros

We use in for all the documents in the company. Love its simplicity and streamline flow. We also integrate it with our system and also salesforce to generate documents for clients. Very powerful tool.

Cons

I don't have any problem with the product, but personally I actually like hellosign is better in terms of the design in my opinion.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
DocuSign Reviews
DocuSign
Electronic signature & document approval software
Read more
Josh A

Easy Document Signing

2018-09-08

Pros

Docusign makes it easy to send documents out for signature. Simple as that. They have all of the tools you need to create and send documents. It's also a great way to store your important documents in one place.

Cons

I've recently switched to HelloSign for this reason.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Other

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
DocuSign Reviews
DocuSign
Electronic signature & document approval software
Read more
Timothy Titus

Similar to Adobe Sign. Depends on your company's needs

2019-04-01

I haven't tried HelloSign, but you may want to look into that as a competitive product.

Pros

- Has a better mobile platform than Adobe Sign - Great for small-medium sized businesses where you don't have a ton of contract to manage or need over 50 user licenses - Offers a freemium option

Cons

- Security could be better. Adobe Sign feels seems to place security as a higher priority - I prefer the Adobe Sign interface to Docusign. It feels more up to date and modern

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
DocuSign Reviews
DocuSign
Electronic signature & document approval software
Read more
Danielle Magestro

DocuSign is preferred by my clients, but not me

2019-02-25

I used to love it but now with the updates, I really dislike using it. I forget how to make it work, and it just feels clunky.

Pros

It does the job once you figure out how to use it.

Cons

I prefer the ease of HelloSign. I dislike how confusing it is to setup and have multiple people sign.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
DocuSign Reviews
DocuSign
Electronic signature & document approval software
Read more
Anonymous
(Internet company, 11-50 employees)

Electrionic Signature are a must

2019-02-17

Pros

I like that it makes the offer signing process seamless and easy.

Cons

I would suggest other signing tools like HelloSign

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
DocuSign Reviews
DocuSign
Electronic signature & document approval software
Read more
Alison Lewis

Another useful tool for required signatures

2018-10-09

This helps me get documents signed without having to send things through the mail, worry about security with email attachments, or spend a lot of time scanning things.

Pros

This product is very similar to HelloSign. It's easy to use and there is a free option for low-volume users.

Cons

I sometimes find the fields too small for text information.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
DocuSign Reviews
DocuSign
Electronic signature & document approval software
Read more
Andy Abramson

Hello SIgn is Easy Signature

2018-11-21

I just find Docusign a more complete offering and easier to use.

Pros

Ease of use. Feature set and integration with Google's Chrome browser.

Cons

Not as easy to use as Docusign. Not as big of a user base as Docusign.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Other

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
HelloSign Reviews
HelloSign
Free, web & mobile electronic signature platform
Read more
Anonymous
(Information Technology and Services company, myself only employees)

Good value for your money

2019-04-08

Very good alternative to DocuSign. If you only need to send a few documents a month, likely you will be good with just a free plan.

Pros

it does have free plan easy to use nice intuitive UI

Cons

very likely your emails will go to Junk folder (for Outlook). this happened to me when i sent documents for signature to my client.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Other

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
HelloSign Reviews
HelloSign
Free, web & mobile electronic signature platform
Read more
Zachary Hudson

Simple and Effective

2018-12-04

Pros

For the price, you really can't beat it. It made it very simple for me to upload my template and collect the signature.

Cons

It wasn't as powerful as docusign or pandadoc.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
HelloSign Reviews
HelloSign
Free, web & mobile electronic signature platform
Read more
Keith Baumwald

Best option out there

2018-11-23

Slick software on the whole but there's some UX improvements that could definitely be made.

Pros

For 2-party signatures it starts to get more complicated but overall I prefer HelloSign to DocuSign. Setting up the document is pretty easy but if there are lots of fields it can take a while and if you need to make a change to the document you have to go through the entire process again.

Cons

If you've got hundreds of documents that need to be signed and stored, trying to find them after the fact is not easy and you could be searching through page after page of document titles. Zapier integration could also be way better.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
HelloSign Reviews
HelloSign
Free, web & mobile electronic signature platform
Read more