HelloSign Pricing, Features, Reviews & Comparison of Alternatives

Pros
Extremely easy to use, affordable, with great audit trails. It sends messages to all signatories with alerts to sign the document and reminders if the document remains unsigned after several days. All users are notified and sent a copy when the document is fully executed.

Cons
Biggest drawback for me is lack of a Microsoft Word add-in to upload/sign directly from Word instead of having to log into the website and upload. Other solutions offer this solution and it would be a great timesaver if added.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Hellosign is extremely user friendly, we have team members who aren't great with technology and even they didn't have any issues working with Hellosign.

Cons
It doesn't have options for blue ink as a signature. In the middle east where we operate, some organisations require signature in blue ink. I did suggest this feature but I guess it is still being considered. Some features such as having the option to remove the document ID and separating the audit trail is only available if you go for the business plan. Which wasn't the issue for us since we required more users but if u need less than 5 users then that may be a thing for you to consider.

Rating breakdown

Likelihood to recommend: 9/10

Pros
HelloSign is super easy to use, the user experience is smooth and very well designed. It's simple, yet powerful. You can upload a document, highlight the fields to be filled and submit it in a couple of minutes. I absolutely love this product!

Cons
I don't see many negative aspects of this product. Perhaps having more advanced functionalities for editing the documents, but this is not a big issue for me.

Rating breakdown

Likelihood to recommend: 10/10

Pros
HelloSign is extremely easy to use. There's basically no training required. It's all straightforward. Items can be required or optional. Text fields, signatures, initials, etc., can be added by drag and drop. Templates can be created from any document. It's also very low cost compared to similar products.

Cons
We use HelloSign through Brokermint for real estate brokerage transactions. I wasn't able to save an e-sign document draft, then come back to finish it later. I had to either complete the document or lose it. There isn't a strike through feature, as is common with these products, so the workaround is to insert a text box over existing text and use underscores to strike it. I'm required to add a signer to every document, even if it's myself, but sometimes I just want to add a textbox and save it without needing a signature. Also, as an admin, I wanted the ability to access documents of users, but I don't think that's possible. I was only able to access documents to which I was the creator or a signer.

Rating breakdown

Likelihood to recommend: 6/10

Pros
The ease of use, quick and easy set up of documents but this is common across all e signature softwares.

Cons
Their customer service is very slow. Everytime you message them it takes 24 hours for a basic response. There are plenty of other e-sign solutuions that are better, more cost effective and have much better support. We have been with this company for nearly 3 years, pay over $100 a month and the customer service is diabolical. We have chosen to go with PandaDoc.

Rating breakdown

Likelihood to recommend: 1/10