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HelloSign Pricing, Features, Reviews and Alternatives
HelloSign product overview
What is HelloSign?
HelloSign is the intuitive way to sign and request signatures securely online. Add legally valid signatures to any agreement—from new-hire offer letters to loans to sales contracts to NDAs. An award-winning user interface, robust admin controls, document tracking, and enterprise-grade security that's more secure than pen and paper methods all come default out-of-the-box.
Key benefits of using HelloSign
Sign faster. HelloSign helps businesses sign contracts 80% faster, on average, than traditional paper-based contracts that take on average 15 days to sign and return.
Increase document completions. With features like tracking, automatic reminders, and mobile signing, HelloSign has improved document completion rates by up to 96%.
Send agreements fast. An award-winning, intuitive interface combined with features like templates and data validation means HelloSign is fast and easy for anyone to send agreements for signature.
Work from the tools you love. HelloSign integrates seamlessly with apps like Salesforce, Slack, Oracle, HubSpot CRM, Microsoft Word, so you can send documents for signature directly from your favorite tools.
Automatically file and store agreements. Automatically save signed documents and find them anytime in your preferred cloud storage, whether that’s Google Drive, Dropbox, Evernote, Box, OneDrive, or SharePoint.
Make every agreement court-admissible. Every HelloSign agreement is affixed with a court-admissible audit trail, which protects all parties and reduces remediation costs and legal challenges.
Keep everything secure. All of your documents are kept private using encryption both in transfer and at rest.
Integrate extra functionality 2x faster. For added functionality, like embedded signing, custom branding, and embedded templates, the HelloSign API is fast and easy to integrate into your website or app. A developer-friendly API offers an average implementation time that’s over 2x faster than the industry average.
Typical customers
Platforms supported
Support options
Training options
HelloSign pricing information
Value for money
4.6
/5
974
Starting from
15
Per month
Per Feature
Pricing options
Value for money contenders
HelloSign features
Functionality
4.6
/5
974
Total features
39
1 categories
Most valued features by users
Functionality contenders
HelloSign users reviews
Overall Rating
4.7
/5
974
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.98/10
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Anonymous Reviewer
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Brittany T.
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Benjamin d.
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Christine B.
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Anonymous Reviewer
Richelle Marting J.
Overall rating contenders
Blake P.
Operations Manager
Nonprofit Organization Management, 11-50 employees
Review source
Transcript
Blake: Hey everybody. My name is Blake. I'm an operations manager, and today I'm going to be giving HelloSign...
Tyler Jae S.
Associate Principal, Wayzata High School
E-Learning, 201-500 employees
Review source
Transcript
Tyler J.: My name is Tyler. I'm an associate principal. I give HelloSign a five out of five. For more...
Frane H.
Verified reviewer
Automotive, 11-50 employees
Used daily for 6-12 months
Review source
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Amazing!
The feature that sets HelloSign apart from the competition, especially DocuSign is the unlimited envelopes (documents) you as a user can send out in a year.
Feature that would be good to have is to be able to replace the underlying document once you are in the preparation phase of the document and when you have already set the 'fields or text boxes' in the document, so that if you notice there is a misspelled word or something that needs to be changed you can simply upload a 'corrected' version and keep all the 'fields or text boxes' in the place where you already had them. It would help save a lot of time especially if you are working with longer documents collecting initials from each signer on each page.
William S.
Banking, 11-50 employees
Used daily for less than 6 months
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Excellent Value for Entrepreneurs and Start-Ups. ULIMITED actually means UNLIMITED, unlike their more expensive competitor who offer unlimited until you get to 8 sends per month, then their 'fair-use' policy kicks in to charge extra fees or attempts to coerce you into 'upgrading'. Thus far I have sent 27 documents out for e-Signature. ZERO ISSUE. Smooth. I get an email verifying the Send, the Read and the instant the doc has been Signed by each party, and then a Completion Notice. Overall I wanted value for my $$$... I found that with HelloSign. Very happy!!
ULIMITED Document Send4Signature(s) actually translates into UNLIMITED without ANY 'fine print' surprise limitations under some 'fair use' policy garbage. THIS was the a huge
I wish the HelloSign APP was available in Canada. No idea why it's not. Makes ZERO sense to me. I can still access it on my phone but I have to sign in using a mobile browser, and THAT means my use can be tracked by companies like Google and Samsung... I DO NOT LIKE THAT! I like an APP that I click on and I'm right there to do business without the extra strokes and 2FA. That annoys me.
Thanks so much for taking the time to share your experience, William. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about the 2fa barriers in Canada to our product team. Thank you again!
Jenny H.
Accounting, 1-10 employees
Used daily for 1-2 years
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The benefit of hellosign is that it does what it should on a basic level. In regards to price increase and level of service it really needs to work on this to justify its increase.
I like the ease of the software but some basic features need to be really considered.
Customer care team, In the instance of an emergency you can wait over 48 hours which is not ideal when you are using the product daily. The team also just seem to say I have escalated the problem via email. It is very frustrating considering prices have gone up in 1 year by over $200 and the care team just seem not care/try to solve the issues. We have had an ongoing issue since April that is not resolved. Feature wise it is a shame that Hellosign haven't added (considering they have put their prices up so high) to amend documents that have been signed by 1 party and not the other.
Thanks so much for taking the time to share your experience, Jenny. Our marketing team monitors all feedback we get on Capterra and works to pass it to our product team. I'll be sure to let them know your feedback about our support team and our response time. We're working to improve all the time and thank you again for taking the time.
Mary B.
Accounting, 1-10 employees
Used weekly for 1-2 years
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I've had trouble in the past with clients, particularly older ones, who did not know how to electronically sign a document. This is incredibly easy for them to use. I have not had one client who was unable to sign. This became very important during Covid when even local clients were unable to sign in person. I've used other software, usually through their free trial offer. When I tried HelloSign as a free trial offer, I was sold.
We send tax documents to clients across the country. Now they can easily sign them and return them to us. They do not required any specific software, apps or know-how. If they can open an email, they can sign the document. This is especially important for our older clients and our non-English speaking clients. It does not integrate with my software, but that is because they have their own program they want you to buy. But it is easy to print to PDF and drag and drop. Another great feature is the automatic email reminders that you can set up. I can tell if a client has viewed the document, signed the document, or if only one spouse has signed. But I do not have to monitor this daily. HelloSign will send reminders that they have not completed all actions.
My tax software normally issues a password for each set of documents which I cannot use when sending out the signatures. This may be something that is available in an upgrade, but not in the standard package. Although we normally verify them anyway, we take extra steps to ensure that the email address is correct/current.
Thanks so much for taking the time to share your experience, Mary. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about the pricing tiers for password protection to our product team. Thank you again!
Anonymous Reviewer
Verified reviewer
Marketing and Advertising, 1-10 employees
Used daily for 2+ years
Review source
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Overall love it and has been a far better tool to use for doc signing than adobe sign
Hellosign is really easy to setup new templates to use for sending out signatures and receiving them, and all of our docs are stored and easily accessible for both parties after signature
Nothing I like least, price is fair, maybe can be a few bucks left, but it's cool!
Thanks so much for taking the time to share your experience. It makes a difference to folks who are new to eSignature! Thank you again!
HelloSign FAQs and common questions
Q. What type of pricing plans does HelloSign offer?
HelloSign has the following pricing plans:
Starting from: $15.00/month
Pricing model: Free, Subscription
Free Trial: Available
Q. Who are the typical users of HelloSign?
HelloSign has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does HelloSign support?
HelloSign supports the following languages:
Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, French, German, Italian, Japanese, Korean, Malay, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Ukrainian
Q. Does HelloSign support mobile devices?
HelloSign supports the following devices:
Android, iPad, iPhone
Q. Does HelloSign offer an API?
Yes, HelloSign has an API available for use.
Q. What other apps does HelloSign integrate with?
HelloSign integrates with the following applications:
Wufoo, Dropbox Business, ActiveCampaign, Zapier, Google Docs, Gmail, OneDrive, Google Workspace, Google Drive, Box, Salesforce Sales Cloud, Slack, Oracle CPQ, Keap, Podio, HubSpot CRM, Evernote Teams
Q. What level of support does HelloSign offer?
HelloSign offers the following support options:
Knowledge Base, FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support
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