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HelloSign Pricing, Features, Reviews and Alternatives

HelloSign product overview

Price starts from

15

Per month

Per Feature

What is HelloSign?

HelloSign is the intuitive way to sign and request signatures securely online. Add legally valid signatures to any agreement—from new-hire offer letters to loans to sales contracts to NDAs. An award-winning user interface, robust admin controls, document tracking, and enterprise-grade security that's more secure than pen and paper methods all come default out-of-the-box.

Key benefits of using HelloSign

Key benefits of using HelloSign

Sign faster. HelloSign helps businesses sign contracts 80% faster, on average, than traditional paper-based contracts that take on average 15 days to sign and return.

Increase document completions. With features like tracking, automatic reminders, and mobile signing, HelloSign has improved document completion rates by up to 96%.

Send agreements fast. An award-winning, intuitive interface combined with features like templates and data validation means HelloSign is fast and easy for anyone to send agreements for signature.

Work from the tools you love. HelloSign integrates seamlessly with apps like Salesforce, Slack, Oracle, HubSpot CRM, Microsoft Word, so you can send documents for signature directly from your favorite tools.

Automatically file and store agreements. Automatically save signed documents and find them anytime in your preferred cloud storage, whether that’s Google Drive, Dropbox, Evernote, Box, OneDrive, or SharePoint.

Make every agreement court-admissible. Every HelloSign agreement is affixed with a court-admissible audit trail, which protects all parties and reduces remediation costs and legal challenges.

Keep everything secure. All of your documents are kept private using encryption both in transfer and at rest.

Integrate extra functionality 2x faster. For added functionality, like embedded signing, custom branding, and embedded templates, the HelloSign API is fast and easy to integrate into your website or app. A developer-friendly API offers an average implementation time that’s over 2x faster than the industry average.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
24/7 (Live rep)
Email/Help Desk
Chat
Phone Support

Training options

Live Online
In Person
Documentation
Videos
Webinars

HelloSign pricing information

Value for money

4.6

/5

974

Starting from

15

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

HelloSign features

Functionality

4.6

/5

974

Total features

39

1 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
API
Third Party Integrations
Document Management
Workflow Management
Activity Tracking
Access Controls/Permissions

Functionality contenders

HelloSign users reviews

Overall Rating

4.7

/5

974

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.98/10
Rating distribution

5

4

3

2

1

759

179

26

6

4

Pros
We use this software daily and have had great luck with their templates. Our customers have also let us know the software is easy to use, and they love being able to e-sign documents.

AR

Anonymous Reviewer

Overall, I am very pleased with HelloSign and feel that it is the best software in that particular field of expertise.

BT

Brittany T.

For a free account, the user experience is outstanding. It does what it's supposed to do without any frills/hassle.

Bd

Benjamin d.

Cons
The only and biggest con to HelloSign is the inability to sign in blue ink. This is frustrating as a lot of our documents require signatures in blue, rather than black ink.

CB

Christine B.

With very long documents, the buttons to go directly to the interactive part of the document does not work very well.

AR

Anonymous Reviewer

Biggest drawback for me is lack of a Microsoft Word add-in to upload/sign directly from Word instead of having to log into the website and upload.
AvatarImg

Richelle Marting J.

Overall rating contenders

Overall Rating

Nothing fancy, gets the job done

Reviewed 5 months ago

Transcript

Blake: Hey everybody. My name is Blake. I'm an operations manager, and today I'm going to be giving HelloSign...

AvatarImg
AvatarImg

Tyler Jae S.

Associate Principal, Wayzata High School

E-Learning, 201-500 employees

Review source

Overall Rating

Excellent electronic signature capture tool

Reviewed 6 months ago

Transcript

Tyler J.: My name is Tyler. I'm an associate principal. I give HelloSign a five out of five. For more...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Better than DocuSign!

Reviewed 22 days ago

Amazing!

Pros

The feature that sets HelloSign apart from the competition, especially DocuSign is the unlimited envelopes (documents) you as a user can send out in a year.

Cons

Feature that would be good to have is to be able to replace the underlying document once you are in the preparation phase of the document and when you have already set the 'fields or text boxes' in the document, so that if you notice there is a misspelled word or something that needs to be changed you can simply upload a 'corrected' version and keep all the 'fields or text boxes' in the place where you already had them. It would help save a lot of time especially if you are working with longer documents collecting initials from each signer on each page.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent Value when compared to their biggest competitor

Reviewed 21 days ago

Excellent Value for Entrepreneurs and Start-Ups. ULIMITED actually means UNLIMITED, unlike their more expensive competitor who offer unlimited until you get to 8 sends per month, then their 'fair-use' policy kicks in to charge extra fees or attempts to coerce you into 'upgrading'. Thus far I have sent 27 documents out for e-Signature. ZERO ISSUE. Smooth. I get an email verifying the Send, the Read and the instant the doc has been Signed by each party, and then a Completion Notice. Overall I wanted value for my $$$... I found that with HelloSign. Very happy!!

Pros

ULIMITED Document Send4Signature(s) actually translates into UNLIMITED without ANY 'fine print' surprise limitations under some 'fair use' policy garbage. THIS was the a huge

Cons

I wish the HelloSign APP was available in Canada. No idea why it's not. Makes ZERO sense to me. I can still access it on my phone but I have to sign in using a mobile browser, and THAT means my use can be tracked by companies like Google and Samsung... I DO NOT LIKE THAT! I like an APP that I click on and I'm right there to do business without the extra strokes and 2FA. That annoys me.

Vendor response

Thanks so much for taking the time to share your experience, William. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about the 2fa barriers in Canada to our product team. Thank you again!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Customer Care Team need some work.

Reviewed 17 days ago

The benefit of hellosign is that it does what it should on a basic level. In regards to price increase and level of service it really needs to work on this to justify its increase.

Pros

I like the ease of the software but some basic features need to be really considered.

Cons

Customer care team, In the instance of an emergency you can wait over 48 hours which is not ideal when you are using the product daily. The team also just seem to say I have escalated the problem via email. It is very frustrating considering prices have gone up in 1 year by over $200 and the care team just seem not care/try to solve the issues. We have had an ongoing issue since April that is not resolved. Feature wise it is a shame that Hellosign haven't added (considering they have put their prices up so high) to amend documents that have been signed by 1 party and not the other.

Vendor response

Thanks so much for taking the time to share your experience, Jenny. Our marketing team monitors all feedback we get on Capterra and works to pass it to our product team. I'll be sure to let them know your feedback about our support team and our response time. We're working to improve all the time and thank you again for taking the time.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

If you can open an email, you can sign electronically.

Reviewed 21 days ago

I've had trouble in the past with clients, particularly older ones, who did not know how to electronically sign a document. This is incredibly easy for them to use. I have not had one client who was unable to sign. This became very important during Covid when even local clients were unable to sign in person. I've used other software, usually through their free trial offer. When I tried HelloSign as a free trial offer, I was sold.

Pros

We send tax documents to clients across the country. Now they can easily sign them and return them to us. They do not required any specific software, apps or know-how. If they can open an email, they can sign the document. This is especially important for our older clients and our non-English speaking clients. It does not integrate with my software, but that is because they have their own program they want you to buy. But it is easy to print to PDF and drag and drop. Another great feature is the automatic email reminders that you can set up. I can tell if a client has viewed the document, signed the document, or if only one spouse has signed. But I do not have to monitor this daily. HelloSign will send reminders that they have not completed all actions.

Cons

My tax software normally issues a password for each set of documents which I cannot use when sending out the signatures. This may be something that is available in an upgrade, but not in the standard package. Although we normally verify them anyway, we take extra steps to ensure that the email address is correct/current.

Vendor response

Thanks so much for taking the time to share your experience, Mary. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about the pricing tiers for password protection to our product team. Thank you again!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Hellosign over Adobe Sign every day!

Reviewed 22 days ago

Overall love it and has been a far better tool to use for doc signing than adobe sign

Pros

Hellosign is really easy to setup new templates to use for sending out signatures and receiving them, and all of our docs are stored and easily accessible for both parties after signature

Cons

Nothing I like least, price is fair, maybe can be a few bucks left, but it's cool!

Vendor response

Thanks so much for taking the time to share your experience. It makes a difference to folks who are new to eSignature! Thank you again!

HelloSign FAQs and common questions

Q. What type of pricing plans does HelloSign offer?

HelloSign has the following pricing plans:
Starting from: $15.00/month
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of HelloSign?

HelloSign has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does HelloSign support?

HelloSign supports the following languages:
Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, French, German, Italian, Japanese, Korean, Malay, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Ukrainian


Q. Does HelloSign support mobile devices?

HelloSign supports the following devices:
Android, iPad, iPhone


Q. Does HelloSign offer an API?

Yes, HelloSign has an API available for use.


Q. What other apps does HelloSign integrate with?

HelloSign integrates with the following applications:
Wufoo, Dropbox Business, ActiveCampaign, Zapier, Google Docs, Gmail, OneDrive, Google Workspace, Google Drive, Box, Salesforce Sales Cloud, Slack, Oracle CPQ, Keap, Podio, HubSpot CRM, Evernote Teams


Q. What level of support does HelloSign offer?

HelloSign offers the following support options:
Knowledge Base, FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support

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