HelloSign Pricing, Features, Reviews & Comparison of Alternatives

HelloSign

Free, web & mobile electronic signature platform

4.62/5 (247 reviews)

HelloSign overview

What is HelloSign?

HelloSign is the easiest way to send and receive 100% legally binding electronic signatures. We help teams quickly and securely complete paperwork online through an intuitive, user-friendly signing experience or our developer-friendly API.

HelloSign includes helpful features like automatic email reminders, white-labeling, reusable templates, a, flexible signing workflow, team management capabilities and more, to help businesses all over the world ditch paper processes, increase efficiency, and reach ROI faster. Our mobile-optimized interface ensures users on any device can send and sign documents with a few simple finger taps.l

HelloSign works seamlessly with apps like Salesforce, Slack, Oracle, HubSpot CRM, Eventbrite and more. HelloSign also integrates with cloud storage services such as Google Drive, Dropbox, Evernote, Box, and OneDrive, allowing users to save and access their signed documents in any of their cloud storage accounts.

With our Google integration, HelloSign provides the option for users to use their Gmail username and password to log directly into HelloSign, and offers a Google extension that adds a "sign" button to attachments received via e-mail, allowing users to open, sign and send documents from directly within their Gmail accounts.

HelloSign also offers a REST API which can be integrated in an average of only 2.5 days — the fastest in the industry. API users can send documents by either referencing an existing template or including a file in their API request. The HelloSign API is recommended amongst the developer community due to clean and easy to use documentation, helpful debugging tools, and dedicated live API support.

All documents signed with HelloSign are legally binding under the U.S. Electronic Signature in Global and National Commerce Act (ESIGN), Uniform Electronic Transactions Act (UETA) and is compliant with Electronic ID and Trust Services (eIDAS) regulations. Data passed through HelloSign stays secure and encrypted.
www.hellosign.com

Pricing

Starting from
$15/month
Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom

Supported languages

English, Chinese (Simplified), Chinese (Traditional), Danish, Dutch and 4 other languages, French, German, Spanish, Swedish
HelloSign screenshotHelloSign: Sign and send a document for free (Paperless Method)HelloSign screenshotHelloSign screenshotHelloSign screenshotHelloSign screenshot

HelloSign user reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.5
  4.6
  4.3
Richelle Marting JD, MHSA,RHIA,CPC,CEMC,CPMA

Excellent e-signature solution

Used monthly for 6-12 months
Reviewed 2020-10-10
Review Source: Capterra

For my minimal e-signature needs - only a few documents a month - this is the perfect solution. It's extremely easy to use for both me and even the unexperienced recipient.

Pros
Extremely easy to use, affordable, with great audit trails. It sends messages to all signatories with alerts to sign the document and reminders if the document remains unsigned after several days. All users are notified and sent a copy when the document is fully executed.

Cons
Biggest drawback for me is lack of a Microsoft Word add-in to upload/sign directly from Word instead of having to log into the website and upload. Other solutions offer this solution and it would be a great timesaver if added.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Shoaib Shabbir

1 2 3.. Sign

Used daily for 1-2 years
Reviewed 2019-06-15
Review Source: Capterra

Exceptional. No more printing and mailing for signatures.. Worth every penny.

Pros
Hellosign is extremely user friendly, we have team members who aren't great with technology and even they didn't have any issues working with Hellosign.

Cons
It doesn't have options for blue ink as a signature. In the middle east where we operate, some organisations require signature in blue ink. I did suggest this feature but I guess it is still being considered. Some features such as having the option to remove the document ID and separating the audit trail is only available if you go for the business plan. Which wasn't the issue for us since we required more users but if u need less than 5 users then that may be a thing for you to consider.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Marcelo Repacci

This is absolutely the best electronic signature software for small and medium businesses!

Used weekly for 2+ years
Reviewed 2020-10-15
Review Source: Capterra

My experience with HelloSign has been great! It's super easy and intuitive. Also, the pricing is very competitive, and I found it to be the best option for my needs. I use it to sign agreement with partners and providers. I definitely recommend this product!

Pros
HelloSign is super easy to use, the user experience is smooth and very well designed. It's simple, yet powerful. You can upload a document, highlight the fields to be filled and submit it in a couple of minutes. I absolutely love this product!

Cons
I don't see many negative aspects of this product. Perhaps having more advanced functionalities for editing the documents, but this is not a big issue for me.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Anonymous

Easy, but missing essential functions.

Used daily for 1-2 years
Reviewed 2019-10-03
Review Source: Capterra

Overall, for the cost, this product is great. If I need additional functionality, I'll pay the additional cost for another product. But, this does basically all the things I need for a fraction of the cost.

Pros
HelloSign is extremely easy to use. There's basically no training required. It's all straightforward. Items can be required or optional. Text fields, signatures, initials, etc., can be added by drag and drop. Templates can be created from any document. It's also very low cost compared to similar products.

Cons
We use HelloSign through Brokermint for real estate brokerage transactions. I wasn't able to save an e-sign document draft, then come back to finish it later. I had to either complete the document or lose it. There isn't a strike through feature, as is common with these products, so the workaround is to insert a text box over existing text and use underscores to strike it. I'm required to add a signer to every document, even if it's myself, but sometimes I just want to add a textbox and save it without needing a signature. Also, as an admin, I wanted the ability to access documents of users, but I don't think that's possible. I was only able to access documents to which I was the creator or a signer.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 6/10

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James Colley

Extremely Poor Customer Service.

Used weekly for 2+ years
Reviewed 2020-08-19
Review Source: Capterra

Easy to use software. Expensive for what you get though and the customer service is diabolical. Would not recommend them.

Pros
The ease of use, quick and easy set up of documents but this is common across all e signature softwares.

Cons
Their customer service is very slow. Everytime you message them it takes 24 hours for a basic response. There are plenty of other e-sign solutuions that are better, more cost effective and have much better support. We have been with this company for nearly 3 years, pay over $100 a month and the customer service is diabolical. We have chosen to go with PandaDoc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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HelloSign pricing

Starting from
$15/month
Pricing options
Free
Subscription
Free trial
View Pricing Plans

Free: $0

Pro: $15/month

Business: $50/month

Enterprise: Contact HelloSign for pricing information.

API: starts at $99/month

HelloSign features

API
Audit Trail

Activity Dashboard (625 other apps)
Activity Tracking (347 other apps)
Auditing (384 other apps)
Automatic Notifications (551 other apps)
Billing & Invoicing (322 other apps)
Compliance Management (428 other apps)
Customizable Reporting (435 other apps)
Data Import/Export (412 other apps)
Document Management (357 other apps)
Document Storage (343 other apps)
Inventory Management (469 other apps)
Inventory Tracking (360 other apps)
Monitoring (324 other apps)
Real Time Data (360 other apps)
Real Time Reporting (316 other apps)
Reporting & Statistics (586 other apps)
Third Party Integration (471 other apps)
Workflow Management (461 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for HelloSign

Key features of HelloSign

  • Documents stored with AES-256 encryption
  • ISO 27001 certified SAS70 Type hosting
  • Signer authentication via email and access code
  • Legally binding eSignatures
  • Notifications and configurable reminders
  • Detailed visual audit trail
  • Embedded signing in your own app, website or workflow
  • 17 different file formats accepted including PDF, DOC, DOCX
  • Out of the box G-Suite, Box, Oracle, Salesforce integrations
  • Add optional, CC'd and required signers
  • Templates for commonly used documents
  • Document management dashboard
  • Configurable multi-party and sequential signing
  • Guided signing with place tags and required fields
  • Custom branding and full white-label customization
  • Unlimited storage
  • Recipient groups for sending multi-party documents
  • API dashboard and debugging tools
  • Six different SDKs with a free sandbox to test our API
  • Merge information from popular tools like Box and Salesforce
  • Full signature audit trail
  • Developer-friendly API with a 2.5 day install time
View All Features

Benefits

Improve transparency - All documents have a visual audit trail of activity, and signature requests can be easily tracked with our status dashboard. No more trying to figure out the status of that contract!

Streamline work - Integrated with popular tools like G-Suite, Google Drive, Salesforce, Box, Dropbox, Oracle, Evernote, Microsoft, HubSpot, Slack and Zapier

Security comes first - All of your documents are kept private using encryption both in transfer and at rest. Read more.

No more paper - 100% digital means no more faxing, printing or scanning required; all documents are sent, signed and stored in the cloud

Improve revenue - Decrease time to cash and improve revenue by as much as 25% with the ability to instantly sign and distribute a contract

Integrated into your ecosystem - A developer-friendly API with the industry's fastest setup time (2.5 days) means you can add eSignature to your app, website or workflow in a matter of days

Sign from anywhere -Sign and send documents from your mobile device, our web interface or directly from your email.