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Dropbox Sign

4.7
(1.4K)

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Intuitive eSignatures trusted by millions

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(11)

Dropbox Sign Pricing, Features, Reviews and Alternatives

Dropbox Sign FAQs

Q. What type of pricing plans does Dropbox Sign offer?

Dropbox Sign has the following pricing plans:
Starting from: $20.00/month
Pricing model: Free, Subscription
Free Trial: Available

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Q. Who are the typical users of Dropbox Sign?

Dropbox Sign has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does Dropbox Sign support?

Dropbox Sign supports the following languages:
Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, French, German, Italian, Japanese, Korean, Malay, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Ukrainian

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Q. Does Dropbox Sign support mobile devices?

Dropbox Sign supports the following devices:
Android, iPad, iPhone

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Q. Does Dropbox Sign offer an API?

Yes, Dropbox Sign has an API available for use.

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Q. What other apps does Dropbox Sign integrate with?

Dropbox Sign integrates with the following applications:
Wufoo, Dropbox Business, ActiveCampaign, Zapier, Google Docs, Gmail, OneDrive, Google Workspace, Google Drive, Box, Salesforce Sales Cloud, Slack, Oracle CPQ, Keap, Podio, HubSpot CRM, Evernote Teams

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Q. What level of support does Dropbox Sign offer?

Dropbox Sign offers the following support options:
Knowledge Base, FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support

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Dropbox Sign product overview

Price starts from

20

Per month

Flat Rate

What is Dropbox Sign?

Dropbox Sign is the intuitive way to sign and request signatures securely online. Add legally valid signatures to any agreement—from new-hire offer letters to loans to sales contracts to NDAs. An award-winning user interface, robust admin controls, document tracking, and enterprise-grade security that's more secure than pen and paper methods all come default out-of-the-box.

Key benefits of using Dropbox Sign

Key benefits of using Dropbox Sign

Sign faster. Dropbox Sign helps businesses sign contracts 80% faster, on average, than traditional paper-based contracts that take on average 15 days to sign and return.

Increase document completions. With features like tracking, automatic reminders, and mobile signing, Dropbox Sign has improved document completion rates by up to 96%.

Send agreements fast. An award-winning, intuitive interface combined with features like templates and data validation means Dropbox Sign is fast and easy for anyone to send agreements for signature.

Work from the tools you love. Dropbox Sign integrates seamlessly with apps like Salesforce, Slack, Oracle, HubSpot CRM, Microsoft Word, so you can send documents for signature directly from your favorite tools.

Automatically file and store agreements. Automatically save signed documents and find them anytime in your preferred cloud storage, whether that’s Google Drive, Dropbox, Evernote, Box, OneDrive, or SharePoint.

Make every agreement court-admissible. Every Dropbox Sign agreement is affixed with a court-admissible audit trail, which protects all parties and reduces remediation costs and legal challenges.

Keep everything secure. All of your documents are kept private using encryption both in transfer and at rest.

Integrate extra functionality 2x faster. For added functionality, like embedded signing, custom branding, and embedded templates, the Dropbox Sign API is fast and easy to integrate into your website or app. A developer-friendly API offers an average implementation time that’s over 2x faster than the industry average.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
24/7 (Live rep)
Email/Help Desk
Chat
Phone Support

Training options

Live Online
In Person
Documentation
Videos
Webinars

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Why am I seeing this?

Dropbox Sign pricing information

Value for money

4.6

/5

1.4K

Starting from

20

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Dropbox Sign features

Functionality

4.6

/5

1.4K

Total features

29

1 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Third Party Integrations
API
Workflow Management
Document Management
Access Controls/Permissions
Status Tracking

Functionality contenders

Dropbox Sign users reviews

Overall Rating

4.7

/5

1.4K

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.94/10
Rating distribution

5

4

3

2

1

1.1K

253

38

9

4

Pros
We use this software daily and have had great luck with their templates. Our customers have also let us know the software is easy to use, and they love being able to e-sign documents.
Overall, I am very pleased with HelloSign and feel that it is the best software in that particular field of expertise.
For a free account, the user experience is outstanding. It does what it's supposed to do without any frills/hassle.
Cons
The only and biggest con to HelloSign is the inability to sign in blue ink. This is frustrating as a lot of our documents require signatures in blue, rather than black ink.
With very long documents, the buttons to go directly to the interactive part of the document does not work very well.
Biggest drawback for me is lack of a Microsoft Word add-in to upload/sign directly from Word instead of having to log into the website and upload.

Overall rating contenders

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Blake P.

Operations Manager

Nonprofit Organization Management, 11-50 employees

Review source

Overall Rating

Nothing fancy, gets the job done

Reviewed 2 years ago

Transcript

Blake: Hey everybody. My name is Blake. I'm an operations manager, and today I'm going to be giving HelloSign...

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Tyler Jae S.

Associate Principal, Wayzata High School

Education Management, 201-500 employees

Review source

Overall Rating

Excellent electronic signature capture tool

Reviewed 2 years ago

Transcript

Tyler J.: My name is Tyler. I'm an associate principal. I give HelloSign a five out of five. For more...

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Avni S.

Computer Software, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Solid E-Sig Platform!

Reviewed 4 years ago

Overall, Hellosign has really made an impact on our offer letter process. We are now able to send and receive letters in a fast and efficient manner. As mentioned, any document you send over for signature, you can view when a person sees it so there is no need for additional follow up with the potential receiver on whether they received the document or not. It has truly helped me save time and candidates who receive our offer letter through hellosign, are able to sign easily without any complications.

Pros

I love how easy hellosign makes it to obtain electronic signatures on any document. You can easily drag and drop any document or can manually upload the docs. As a user, I'm able to upload a document and assign signature fields easily. An added benefit is that you get a notification when someone views your document as well as a notification when it has been signed. Depending on your settings, you can...

Cons

The maincon that I see with this platform is the lack of signature options. I wish there were more styles available. Also, when you upload multiple documents, it can take awhile to load. I am not sure if it was just my computer being slow but this has happened on a few occasions.

MB
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Mary B.

Accounting, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

If you can open an email, you can sign electronically.

Reviewed a year ago

I've had trouble in the past with clients, particularly older ones, who did not know how to electronically sign a document. This is incredibly easy for them to use. I have not had one client who was unable to sign. This became very important during Covid when even local clients were unable to sign in person. I've used other software, usually through their free trial offer. When I tried HelloSign as a free trial offer, I was sold.

Pros

We send tax documents to clients across the country. Now they can easily sign them and return them to us. They do not required any specific software, apps or know-how. If they can open an email, they can sign the document. This is especially important for our older clients and our non-English speaking clients. It does not integrate with my software, but that is because they have their own program they want you to buy. But it is easy to print to PDF and drag and drop. Another great feature is the automatic email reminders that you can set up. I can tell if a client has viewed the document, signed the document, or if only one spouse has signed. But I do not have to monitor this daily. HelloSign will send reminders that they have not completed all actions.

Cons

My tax software normally issues a password for each set of documents which I cannot use when sending out the signatures. This may be something that is available in an upgrade, but not in the standard package. Although we normally verify them anyway, we take extra steps to ensure that the email address is correct/current.

Vendor response

Thanks so much for taking the time to share your experience, Mary. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about the pricing tiers for password protection to our product team. Thank you again!

JH
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Jenny H.

Accounting, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Customer Care Team need some work.

Reviewed a year ago

The benefit of hellosign is that it does what it should on a basic level. In regards to price increase and level of service it really needs to work on this to justify its increase.

Pros

I like the ease of the software but some basic features need to be really considered.

Cons

Customer care team, In the instance of an emergency you can wait over 48 hours which is not ideal when you are using the product daily. The team also just seem to say I have escalated the problem via email. It is very frustrating considering prices have gone up in 1 year by over $200 and the care team just seem not care/try to solve the issues. We have had an ongoing issue since April that is not resolved. Feature wise it is a shame that Hellosign haven't added (considering they have put their prices up so high) to amend documents that have been signed by 1 party and not the other.

Vendor response

Thanks so much for taking the time to share your experience, Jenny. Our marketing team monitors all feedback we get on Capterra and works to pass it to our product team. I'll be sure to let them know your feedback about our support team and our response time. We're working to improve all the time and thank you again for taking the time.

SB
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Shantil B.

Health, Wellness and Fitness, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Dropbox Sign Provides the Best Online Signature Option

Reviewed 4 months ago

Overall, Dropbox Sign is a simple solution for collecting signatures on important documents. I do not have any complaints about the functionality of the product and I recommend this to my employees all the time to purchase for their personal use.

Pros

Dropbox Sign is easy to use and it is easy to set up templates. I use Dropbox Sign weekly and I send out about 10 forms each week that require signatures. These documents contain sensitive information and the audit trail ensures that only authorized signers access the files. This product is convenient when we need signatures that we cannot obtain in person or that would take longer to schedule a time to meet in person to get the signature. It also helps save on paper which I otherwise may lose track of it.

Cons

While the price point is fair, I do wish it was a tidbit cheaper. I do not use it to it's full extent because I do not need to, so another basic tier option for the monthly payment would be appreciated.

WS
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William S.

Banking, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent Value when compared to their biggest competitor

Reviewed a year ago

Excellent Value for Entrepreneurs and Start-Ups. ULIMITED actually means UNLIMITED, unlike their more expensive competitor who offer unlimited until you get to 8 sends per month, then their 'fair-use' policy kicks in to charge extra fees or attempts to coerce you into 'upgrading'. Thus far I have sent 27 documents out for e-Signature. ZERO ISSUE. Smooth. I get an email verifying the Send, the Read and the instant the doc has been Signed by each party, and then a Completion Notice. Overall I wanted value for my $$$... I found that with HelloSign. Very happy!!

Pros

ULIMITED Document Send4Signature(s) actually translates into UNLIMITED without ANY 'fine print' surprise limitations under some 'fair use' policy garbage. THIS was the a huge

Cons

I wish the HelloSign APP was available in Canada. No idea why it's not. Makes ZERO sense to me. I can still access it on my phone but I have to sign in using a mobile browser, and THAT means my use can be tracked by companies like Google and Samsung... I DO NOT LIKE THAT! I like an APP that I click on and I'm right there to do business without the extra strokes and 2FA. That annoys me.

Vendor response

Thanks so much for taking the time to share your experience, William. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about the 2fa barriers in Canada to our product team. Thank you again!

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