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Q. Who are the typical users of Dropbox Sign?
Q. What languages does Dropbox Sign support?
Q. Does Dropbox Sign support mobile devices?
Q. What other apps does Dropbox Sign integrate with?
Dropbox Sign is the intuitive way to sign and request signatures securely online. Add legally valid signatures to any agreement—from new-hire offer letters to loans to sales contracts to NDAs. An award-winning user interface, robust admin controls, document tracking, and enterprise-grade security that's more secure than pen and paper methods all come default out-of-the-box.
Typical customers
Platforms supported
Support options
Training options
Starting from
20
Per month
Flat Rate
Starting from
9.99
Per month
Flat Rate
Value for money
4.6
/5
1.4K
Starting from
20
Per month
Flat Rate
Value for money contenders
Functionality
4.6
/5
1.4K
Total features
29
1 categories
Functionality contenders
Overall Rating
4.7
/5
1.4K
Positive reviews
1.1K
253
38
9
4
Overall rating contenders
Blake P.
Operations Manager
Nonprofit Organization Management, 11-50 employees
Review source
Transcript
Blake: Hey everybody. My name is Blake. I'm an operations manager, and today I'm going to be giving HelloSign...
Tyler Jae S.
Associate Principal, Wayzata High School
Education Management, 201-500 employees
Review source
Transcript
Tyler J.: My name is Tyler. I'm an associate principal. I give HelloSign a five out of five. For more...
Avni S.
Computer Software, 51-200 employees
Used weekly for 1-2 years
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Overall, Hellosign has really made an impact on our offer letter process. We are now able to send and receive letters in a fast and efficient manner. As mentioned, any document you send over for signature, you can view when a person sees it so there is no need for additional follow up with the potential receiver on whether they received the document or not. It has truly helped me save time and candidates who receive our offer letter through hellosign, are able to sign easily without any complications.
I love how easy hellosign makes it to obtain electronic signatures on any document. You can easily drag and drop any document or can manually upload the docs. As a user, I'm able to upload a document and assign signature fields easily. An added benefit is that you get a notification when someone views your document as well as a notification when it has been signed. Depending on your settings, you can...
The maincon that I see with this platform is the lack of signature options. I wish there were more styles available. Also, when you upload multiple documents, it can take awhile to load. I am not sure if it was just my computer being slow but this has happened on a few occasions.
Mary B.
Accounting, 1-10 employees
Used weekly for 1-2 years
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I've had trouble in the past with clients, particularly older ones, who did not know how to electronically sign a document. This is incredibly easy for them to use. I have not had one client who was unable to sign. This became very important during Covid when even local clients were unable to sign in person. I've used other software, usually through their free trial offer. When I tried HelloSign as a free trial offer, I was sold.
We send tax documents to clients across the country. Now they can easily sign them and return them to us. They do not required any specific software, apps or know-how. If they can open an email, they can sign the document. This is especially important for our older clients and our non-English speaking clients. It does not integrate with my software, but that is because they have their own program they want you to buy. But it is easy to print to PDF and drag and drop. Another great feature is the automatic email reminders that you can set up. I can tell if a client has viewed the document, signed the document, or if only one spouse has signed. But I do not have to monitor this daily. HelloSign will send reminders that they have not completed all actions.
My tax software normally issues a password for each set of documents which I cannot use when sending out the signatures. This may be something that is available in an upgrade, but not in the standard package. Although we normally verify them anyway, we take extra steps to ensure that the email address is correct/current.
Thanks so much for taking the time to share your experience, Mary. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about the pricing tiers for password protection to our product team. Thank you again!
Jenny H.
Accounting, 1-10 employees
Used daily for 1-2 years
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The benefit of hellosign is that it does what it should on a basic level. In regards to price increase and level of service it really needs to work on this to justify its increase.
I like the ease of the software but some basic features need to be really considered.
Customer care team, In the instance of an emergency you can wait over 48 hours which is not ideal when you are using the product daily. The team also just seem to say I have escalated the problem via email. It is very frustrating considering prices have gone up in 1 year by over $200 and the care team just seem not care/try to solve the issues. We have had an ongoing issue since April that is not resolved. Feature wise it is a shame that Hellosign haven't added (considering they have put their prices up so high) to amend documents that have been signed by 1 party and not the other.
Thanks so much for taking the time to share your experience, Jenny. Our marketing team monitors all feedback we get on Capterra and works to pass it to our product team. I'll be sure to let them know your feedback about our support team and our response time. We're working to improve all the time and thank you again for taking the time.
Shantil B.
Health, Wellness and Fitness, 51-200 employees
Used weekly for 2+ years
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Overall, Dropbox Sign is a simple solution for collecting signatures on important documents. I do not have any complaints about the functionality of the product and I recommend this to my employees all the time to purchase for their personal use.
Dropbox Sign is easy to use and it is easy to set up templates. I use Dropbox Sign weekly and I send out about 10 forms each week that require signatures. These documents contain sensitive information and the audit trail ensures that only authorized signers access the files. This product is convenient when we need signatures that we cannot obtain in person or that would take longer to schedule a time to meet in person to get the signature. It also helps save on paper which I otherwise may lose track of it.
While the price point is fair, I do wish it was a tidbit cheaper. I do not use it to it's full extent because I do not need to, so another basic tier option for the monthly payment would be appreciated.
William S.
Banking, 11-50 employees
Used daily for less than 6 months
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Excellent Value for Entrepreneurs and Start-Ups. ULIMITED actually means UNLIMITED, unlike their more expensive competitor who offer unlimited until you get to 8 sends per month, then their 'fair-use' policy kicks in to charge extra fees or attempts to coerce you into 'upgrading'. Thus far I have sent 27 documents out for e-Signature. ZERO ISSUE. Smooth. I get an email verifying the Send, the Read and the instant the doc has been Signed by each party, and then a Completion Notice. Overall I wanted value for my $$$... I found that with HelloSign. Very happy!!
ULIMITED Document Send4Signature(s) actually translates into UNLIMITED without ANY 'fine print' surprise limitations under some 'fair use' policy garbage. THIS was the a huge
I wish the HelloSign APP was available in Canada. No idea why it's not. Makes ZERO sense to me. I can still access it on my phone but I have to sign in using a mobile browser, and THAT means my use can be tracked by companies like Google and Samsung... I DO NOT LIKE THAT! I like an APP that I click on and I'm right there to do business without the extra strokes and 2FA. That annoys me.
Thanks so much for taking the time to share your experience, William. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about the 2fa barriers in Canada to our product team. Thank you again!