Envoy vs VisitUs Reception Comparison

Simplycity and reliability. In the past we used paper logbooks that really made our reception desk look antiquate and the registration porcess was slow and unreliable. The i-pad and the software have greatly upgraded the reception of our guests.

When we installed the system we also added the printer for the badges, but the cost of the supplies and the overall speed and quality could be improved.

Cloud based. It just works Very fast to update changes. Very sleek design. Guest list is accessible on the website so it's useful for fire safety evacuations etc.

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Easy to setup User-friendly Flexible check-in workflows Self-check-in of visitors increases efficiency of reception Deliveries functionality improves efficiency of delivery admin

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I love that this tool allows everyone to be in the loop on when visitors have checked in. Whether you use the app, get emails, or other ways of notifications, you'll also be in the loop on when someone is there to see you. It also allows you to keep track of everyone onsite. From a security perspective, everyone is badged, and we know how visitors are by seeing the badge. It allows us to push out information meeting (e.g. WIFI, a map, other pertinent info) before a visitor even steps on site.

There's not much I dislike about the software. If I had to pick one thing it's that there's not enough security integrations with vendors at this time. They are slowly working on that though, so it should become less of an issue in the future.

Thank you for your review, Michael! We are definitely working on our security integrations. If you're interested in following our progress, check out our integrations page here: https://envoy.com/integrations

It's easy to use and user-friendly. It really helps with scheduling meetings with external individuals and synchs up to our Check-in iPads and the Reception team. It's an awesome tool that every company should have.

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The user experience is unparalleled. It instantly gives out a sleek professional impression on all guests that visit our office.

The price is quite hefty. Would be great with more automisation features.

Good value, easy to implement, easy adoption. We have been pleased that any bumps we've had have been quickly addressed by customer success.

N/A - Software definitely does the job, however we don't have a complicated use case.

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Adam, Thanks for taking the time to share your feedback. We expect more greatness to come your way soon. Envoy!

I love getting an email alert if I have a package that has been delivered. The alert is very clean and easy to read. I love the reminders of picking up a package too!

I cannot think of any cons. My only con is that the reception desk at my work needs to use it more! I wish there was a way for the system to be alerted once you pick up a package as opposed to me having to submit it via the email

Are you working in bussy office? Do you have problem with a lot o packages and gust at the reception? This software is exctly for you. I believe that all HR copanies should have software like this. It will great your guest and connect him with right employee. Additionaly it can help you automatically manage deliveries comming to your office.

At this moment not all locall (no-US) deliveries are supported.

Using Envoy in our office has made checking guests and visitor a no brainer. We no longer need to have a receptionist at the front desk to welcome guests, Envoy is our go to partner. Using Envoy insures us that all guests , visitors are being helped and our clients are being notified in a quick email or text that they have a guest waiting for them in the reception area. Envoy has made our office more efficient and modern.

The only con I can think of is the customer service, it was difficult to get hold of our rep after several emails and calls to setup our service from a free trial, we almost decided against using Envoy but I so glad we didn't give up.

Everything! so many features!!

I have absolutely nothing to complain about, minor issues are always fixed fantastically fast by the support team!

Having been a Corporate Receptionist at other companies I have found this product to make the task of registering visitors unbelievably helpful. Visitors enter their own name into a system which then prints the badge and automatically notifies the employees. No more complaints about having misspelled a name or not notified an employee. We also use the photo function which makes it very easy for our employees to identify their visitor when collecting them from reception. Our clients are also impressed with our high tech sign in process.

The software itself leaves little to be desired. It has been well thought out. Our issues have been with employees not receiving the notification emails in their inbox. The junk filter on email software will place the email in junk or spam folder. Clearly explaining this issue to employees would save some frustration.

I must say, that for a small business / office, we have wowed clients and visitors from multi-nationals whenever they arrive at the receptionist area and sign-in via the iPad terminal using Envoy. Back track a little, one of my favorites features is the ability to pre-register your visitors. This, depends on the setup of your IT, sends an email and calendar invite to your visitor. This email can include...

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If your office has multiple entrance/exit points, note that Envoy will treat it as having multiple locations, hence additional payment. Well, technically it's just the same office. But you can just create a sign-in field to indicate which entrance/exit they are in (just so you get to distinguish it when crunching the visitor data).

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Envoy is the wave of the future for Reception. She is my virtual assistant. I am no longer subject to office hours and our visitors check-in schedule. I am free to move about the office, run errands and concentrate on other, more important parts of my job. Guests checking in have the option to input their name and other details which helps track and record visitor info. The check-in notification is instantly sent to the host with integrations including text and Slack. While it helps streamline the check-in process, the biggest benefit is to those front desk admins who are virtually chained to the front desk. It'll have you chanting "I'm free, I'm free!" I know I did :)

Only issue we've run into is with deliveries from FedEx or UPS that need a signature. It would be great if there was an option to virtually sign for packages...maybe one day!

Impressed. Yes, this is how my office visitors are with the experience with Envoy Visitors. Life is made simple for them and for me. I pre-register my list of visitors, then an instructive email/welcome/parking guide is sent to them with an accompanying calendar invite to block off the schedule. They arrive at the reception area without the need to type in their details since I already pre-registered them, and they come in without any hassles. As they are signed-in, I am notified via Slack, SMS, and email and so I know when they'ved arrived. I have a whole history of the people who visited me which is great. The entire workflow is just seamless and facilitates the visit.

Right now, it only works with iPads... It would be great if they open up to Android as well?

Easy-to-use product for both users and administrators AMAZING Support team Wonderful community (and perks!) for Envoy customers

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