VisitUs Reception Pricing, Features, Reviews & Comparison of Alternatives

VisitUs Reception

Visitor management system for iPad, web & mobile

4.66/5 (58 reviews)

VisitUs Reception overview

VisitUs Reception is a visitor management software used to sign-in visitors and staff using an iPad, web or mobile. Organizations can greet visitors with a professional sign-in experience that is tailored to their business, send SMS and email notifications when a visitor arrives, record visitor information, get NDA Agreements signed, print visitor badges, manage evacuations, and more.

With VisitUs Reception, users can send and receive SMS and email notifications as soon as a visitor arrives, which include useful information such as the visitor’s photo and their contact details. Users are also able to sign out visitors once they have left the site, via email and SMS. Time consuming site inductions and non-disclosure agreements (NDA) can be signed via mobile device, enabling businesses to quickly induct and vet employees and visitors.

Organizations can also print visitor passes instantly and as soon as guests sign in, which display important information including their photo, the name of the person they are visiting, and a unique QR Code which allows them to sign out in a flash. With VisitUs Reception, each pass is designed to fit perfectly into a standard lanyard pouch and can be customized with a company logo. The platform also enables delivery notifications which are sent whenever a package or letter arrives, and each delivery is recorded in the system. VisitUs Reception also offers an offline mode, enhanced evacuation features, VIP / security alerts, Active Directory sync, and mobile visitor management.
visitusreception.com

Pricing

Starting from
$24/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Europe

Supported languages

English
VisitUs Reception screenshot: The visitor management app provides an intuitive interface that means visitor activity is easily managed VisitUs Reception - Visitor Management Made SmarterVisitUs Reception screenshot: View real time reports and access visitor information from anywhere in the worldVisitUs Reception screenshot: Extract data, run custom reports and customize your sign in process all in a matter of minutesVisitUs Reception screenshot: Visitors can now save their emailed visitor pass to the Apple Passbook or Android compatible app

VisitUs Reception reviews

Value for money
Features
Ease of use
Customer support
  4.8
  4.5
  4.6
  4.8
Anonymous

VisitUs for Corporate HQ

Used daily for 1-2 years
Reviewed 2019-09-10
Review Source: Capterra

Our experience was very good with the VisitUs product & team. They were always available during the adoption to make sure the experience went as smooth as possible. This is a great product to help move your company into a new eco-friendlier alternative to reception registration.

Pros
It has allowed us to take a greener approach to our visitor registration at HQ by eliminating the need to use paper. We were also able to customize the application so that it fits what we require visitors to provide such as photo, who you are here to see, a signature for our visitor release form, and the SOS emergency feature.

Cons
It would not be fair to list cons because all of the initial negatives we had were worked out with the VisitUs customer care team. Everything ended up getting fixed or adjusted for us so there were no outstanding "Cons".

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Kenny Ho

VisitUs Reception Review

Used daily for 6-12 months
Reviewed 2019-08-20
Review Source: Capterra

Pros
Usability of Guests sign in. Works almost flawlessly. Customer Support. Special call out to Alister for continuously supporting and updating us on issues and key feature releases.

Cons
Hosts implementation was a bit buggy resulting in some inconsistencies (fixed now)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Barbara Kounis

VisitUs Review

Used daily for less than 6 months
Reviewed 2019-08-20
Review Source: Capterra

We are now able to with a click of the mouse see who is on site, visiting whom for what purpose. we are now even looking at using this same software for our deliveries to site. and rolling this out to multiple locations.

Pros
When visiting a company we came across this software, 2 weeks later we installed this same software in our company premises and have not looked back. the ability to contact visitors whilst on site via email or sms, is very helpful in our line of work. The feedback we are receiving from staff and visitors alike is very positive and encouraging. The ease of use for the which it operates for the end user. and ability to fill in reports for departments is also excellent.

Cons
Sorting out the glitches initially was a little troublesome

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Katie Kinaan

Great system! Easy to Setup & Use.

Used occasionally for 1-2 years
Reviewed 2019-09-04
Review Source: Capterra

Our overall experience with VisitUs Reception has been great! the staff located in Sydney were very responsive and took time out to understand our business needs. They walked us through setting up the system and were always available to answer any of our queries. They are a great team to deal with! Our aim was to remove the dependency of a staff member sitting in Reception, which VisitUs Reception has surely done. Our part-time receptionist is now free to move around the office and is assisting various business units with administration work and the likes.

Pros
Very easy to setup and maintain. A set and forget type system, which works great for a medium sized office like ours where we are short on staff. It is very user friendly and met all of our requirements, self-service sign in/out, notifying Hosts via email and SMS, online emergency evacuation lists. With a very reasonable price tag for what it offers!

Cons
We’ve used it for about a year now and can’t see anything I dislike about it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Emily Sullivan

Very happy with it--GREAT VALUE!

Used daily for less than 6 months
Reviewed 2019-08-19
Review Source: Capterra

We love it!

Pros
This program was the best we've found in terms of customization within our budget! We love printing the badges with the QR code. Once all of our members register, it will make signing in very fast and easy. VisitUs allowed us to ask many of the sign-in questions we needed to, keeps track of them, and updates the backoffice app in real time as people sign in.

Cons
I'd like to have more customizable fields--we couldn't ask all of the sign in questions that we would have liked, but we were able to get most of them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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VisitUs Reception pricing

Starting from
$24/month
Pricing options
Free trial
Subscription
View Pricing Plans

Small: $24 per month / Billed annually / 1x location / Up to 25 hosts
Medium: $37 per month / Billed annually / 2x location / Up to 150 hosts
Large: $95 per month / Billed annually / 3x location / Up to 500 hosts
Corporate: contact VisitUs (500+ hosts)

VisitUs Reception features

Activity Dashboard
Automatic Notifications
Customizable Reporting
Data Import/Export
Real Time Reporting

API (550 other apps)
Activity Tracking (280 other apps)
Audit Trail (260 other apps)
Auditing (318 other apps)
Billing & Invoicing (233 other apps)
Compliance Management (294 other apps)
Document Storage (256 other apps)
Inventory Management (315 other apps)
Inventory Tracking (265 other apps)
Invoice Management (238 other apps)
Monitoring (240 other apps)
Real Time Data (290 other apps)
Reporting & Statistics (383 other apps)
Third Party Integration (308 other apps)
Workflow Management (319 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for VisitUs Reception

Key features of VisitUs Reception

  • Active Directory Sync
  • Badge Management
  • CSV File Imports
  • Custom Reports
  • Customizable Branding
  • Customizable Sign In Process
  • Dashboard
  • Delivery Notifications
  • Enhanced Evacuation
  • Feedback
  • Mark Late Arrivals
  • Mark Late Sign Ins
  • Mobile Visitor Management
  • Mobile Wallet Compatible
  • Multilingual
  • NDA / Agreements
  • Offline Mode
  • Online Evacuation Checklist
  • Personal Emergency Evacuation Plans
  • Photo Capture
  • Print Passes
  • Print Visitor Badges
  • QR Codes
  • Real Time Alerts
  • SMS Sign Out Reminders
  • SMS and Email Notifications
  • Self Check-in
  • Sign NDA Agreements
  • User Accounts
  • User Profiles
  • VIP / Security Alerts
  • View Evacuation History
  • Visitor History
  • Visitor Photo
View All Features

Benefits

• Greet your visitors with a professional sign-in experience that is tailored to your business. VisitUs focuses on user experience, ensuring that your visitors get the best welcome.

• Replace your paper sign in book with VisitUs Reception's mobile app and web dashboard, and instantly notify staff when their visitor arrives.

• VisitUs Reception offers each visitor the option of selecting their preferred language, convenient for international visitors.

• Visitors can save their emailed visitor pass to the Apple Passbook or Android compatible app, or click on a unique link to view it on their iPhone, Apple Watch or Android device.

• Get professional in-depth reporting ability with real-time reports, and access visitor information from anywhere in the world with VisitUs Reception.