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VisitUs Reception Logo

VisitUs Reception

4.7
(59)

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Visitor management system for iPad, web & mobile

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(4)

VisitUs Reception Pricing, Features, Reviews and Alternatives

VisitUs Reception FAQs

Q. What type of pricing plans does VisitUs Reception offer?

VisitUs Reception has the following pricing plans:
Starting from: $44.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of VisitUs Reception?

VisitUs Reception has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does VisitUs Reception support?

VisitUs Reception supports the following languages:
English

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Q. Does VisitUs Reception support mobile devices?

VisitUs Reception supports the following devices:
Android, iPad, iPhone

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Q. Does VisitUs Reception offer an API?

Yes, VisitUs Reception has an API available for use.

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Q. What other apps does VisitUs Reception integrate with?

VisitUs Reception integrates with the following applications:
Microsoft Outlook, Webex, Cisco Meraki, Zapier, Gmail, KeyPay, Azure Active Directory, Microsoft Teams, Slack

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Q. What level of support does VisitUs Reception offer?

VisitUs Reception offers the following support options:
FAQs/Forum, 24/7 (Live rep), Knowledge Base, Phone Support, Email/Help Desk, Chat

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VisitUs Reception product overview

Price starts from

44

Per month

Flat Rate

What is VisitUs Reception?

VisitUs is visitor management software used to sign-in visitors and staff with an iPad, web or mobile. Organizations can greet visitors with a professional sign-in experience that is tailored to their business, send SMS and email notifications when a visitor arrives, record visitor information, get NDA Agreements signed, print visitor badges, manage evacuations, and more.

Key benefits of using VisitUs Reception

• Greet your visitors with a professional sign-in experience that is tailored to your business. VisitUs focuses on user experience, ensuring that your visitors get the best welcome.

• Replace your paper sign in book with the VisitUs mobile app and web dashboard, and instantly notify staff when their visitor arrives.

• VisitUs offers each visitor the option of selecting their preferred language, convenient for international visitors.

• Visitors can save their emailed visitor pass to the Apple Passbook or Android compatible app, or click on a unique link to view it on their iPhone, Apple Watch or Android device.

• Get professional in-depth reporting ability with real-time reports, and access visitor information from anywhere in the world with VisitUs.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Knowledge Base
Phone Support
Email/Help Desk
Chat

Training options

In Person
Documentation
Live Online

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VisitUs Reception pricing information

Value for money

4.8

/5

59

Starting from

44

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

VisitUs Reception features

Functionality

4.5

/5

59

Total features

51

3 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Reporting & Statistics
Third Party Integrations
Reporting/Analytics
API
Customizable Reports
Data Import/Export

Functionality contenders

VisitUs Reception users reviews

Overall Rating

4.7

/5

59

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.22/10
Rating distribution

5

4

3

2

1

40

18

1

0

0

Pros
Mostly, the product's been very useful for our company needs and we're happy with it. The price is excellent for the value.
The ease of use for the which it operates for the end user. And ability to fill in reports for departments is also excellent.
The ability to contact visitors whilst on site via email or sms, is very helpful in our line of work. The feedback we are receiving from staff and visitors alike is very positive and encouraging.
Cons
We've had to implement "No appointment, no visit" workaround with checkboxes and such, which do the job for unwanted visitors/solicitors.
Lack of customisability in buttons colours. Ipad keyboard kills userbility in landscape mode.
Sometimes it my crash or lose the Wifi signal.

Overall rating contenders

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Beau T.

Construction, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Happy customer and guests

Reviewed 4 years ago

We replaced out paper based visitor register with VisitUs Reception over 12 months ago and haven't looked back. we have had a couple of minor issues that we reported to support and they were quickly addressed and updates were issued to resolve the problems. we get comments from clients daily asking what we are using as it works so well and looks professional.

Pros

Simple to setup and get started. easy to use for both administrators and guests. the interface is able to be customised to your own preferences including images, custom PDF for non disclosure and what data you need want to collect about the guest. Ability to import from AD makes initial setup much simpler.

Cons

Nothing, the product achieves exactly what we are after with minimal administration once it has been setup

KH
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Kenny H.

Architecture & Planning, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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VisitUs Reception Review

Reviewed 4 years ago
Pros

Usability of Guests sign in. Works almost flawlessly. Customer Support. Special call out to Alister for continuously supporting and updating us on issues and key feature releases.

Cons

Hosts implementation was a bit buggy resulting in some inconsistencies (fixed now)

KS
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Koji S.

Mining & Metals, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very easy to use. Brilliant customer service.

Reviewed 2 months ago

Very easy to use. Brilliant customer service.

Pros

Brilliant customer service. They always give me accurate and quick advice.

Cons

cannot print out american date format on visitor label

DH
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Dannielle H.

Education Management, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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7 Months in it is going very well

Reviewed 4 years ago

They have been fantastic with any issue or problem and contact is really quick for support.

Pros

The ease of using this software and giving us the edge with technology without the hassle of too much information needed. Students are emailed their QR code after signing in the first time and can easily sign in an out during the week they are with us.

Cons

There are a few steps we would like to take out of the iPad sign in process but are unable to from our end.

ES
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Emily S.

Fine Art, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very happy with it--GREAT VALUE!

Reviewed 4 years ago

We love it!

Pros

This program was the best we've found in terms of customization within our budget! We love printing the badges with the QR code. Once all of our members register, it will make signing in very fast and easy. VisitUs allowed us to ask many of the sign-in questions we needed to, keeps track of them, and updates the backoffice app in real time as people sign in.

Cons

I'd like to have more customizable fields--we couldn't ask all of the sign in questions that we would have liked, but we were able to get most of them.

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