Envoy Pricing, Features, Reviews & Comparison of Alternatives

Envoy

Reopen the workplace with confidence.

4.82/5 (377 reviews)

Envoy overview

What is Envoy?

Envoy’s workplace platform is transforming the modern office, helping you prioritize the health and safety of everyone who enters your space, while challenging the status quo of workplace technology with products that make work more meaningful.

Envoy’s workplace platform provides connected solutions that improve the way everyone on your team experiences their work. Rather than choosing one-off products to resolve all your team’s needs, Envoy empowers you to manage all the things that happen in your business from a single location. We’re redefining how offices interact with visitors, ensure employee health and safety, book conference rooms, and manage deliveries in over 13,000 locations around the globe in industries such as manufacturing, technology, and healthcare.

From one simple dashboard you can set up Envoy Visitors and create a warm welcome for guests while safeguarding your people, property, and ideas. Visitors with Protect helps you safeguard employee health by allowing you to pre-screen anyone who enters your space and providing a completely touchless entrance process when they do. With Protect, you can set an office capacity and get notified when you near your capacity limit.

With Envoy Deliveries, ensure that packages safely reach their recipients at work, without mailroom pile-ups or communication delays.
envoy.com

Pricing

Starting from
$99/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Chinese (Simplified), Chinese (Traditional), Danish, Dutch and 11 other languages, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish
Envoy screenshot: Manage your workplace, all in one easy-to-use dashboard!Pandora visitor management system gives everyone a VIP experienceEnvoy screenshot: Workplace analytics help you make smarter, data driven decisions about your office operations.Envoy screenshot: Visitor management - the welcoming way!Envoy screenshot: Avoid package pileup with Deliveries. Simply snap a photo and automatically get notified when your mail arrives.Envoy screenshot: Envoy mobile allows your employees to manage their workplace needs in the palm of their hands!Envoy screenshotEnvoy screenshot: Envoy Rooms is a simple solution to book meeting rooms, freeing up unused rooms, and gaining insight into how to make the most of your workplace.Zoom scales their workplace experience as they grow with delivery management softwareEnvoy's vision for the future of work

Envoy user reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.7
  4.8
  4.8
Neil Dutta

Envoy is the best solution for managing visitors on multiple floors and managing package delivery.

Used daily for 2+ years
Reviewed 2018-12-21
Review Source: Capterra

It really is a simple solution for front desk communication, it cuts down on the panic when a VIP arrives and you need to locate their contact. Staff really appreciate getting the instant message with a photo of the visitor. Signing in is as easy as 123, first name and last name and an e-mail. Also responding to a notification is literally a one-click deal. It really cuts down on the build up of packages at front desk. It is simple and it is a great tool for the front of house operations.

Pros
Having tried out various solutions over the past 5 years. It is obvious that Envoy is the best solution for managing visitors on multiple floors and managing packages. It is convenient to set up the iPad app, users appreciate getting notifications when Interview candidates arrive at the front desk, they can get a notification message by E-mail or Text message and Slack instant message. Also when packages arrive for employees, they also get a photo of the package label sent to them, this is great for locating priority packages, once collected the user just clicks on a button to mark it as picked up.

Cons
Our location uses Apple iOS iPad minis with 8 inch screens, the app is certainly a stable build for iOS devices. However the few brief moments when I decided to use Envoy on a Android smart phone I did experience several crashes. That was annoying but I believe these bugs may have been addressed in a more recent build. For now we decided to only use the iPads as they seem to do the trick.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Emil Wisekal

best out of two Visitor Management Systems that we used on trial basis for 30 days

Used daily for 6-12 months
Reviewed 2020-06-02
Review Source: Capterra

We did not know about ENVOY when we laid off our receptionist, but I'm very glad that I found ENVOY a few months later, because - despite the fact that NOTHING is as good as a well trained human being at the front end of a customer visit - ENVOY makes the very best of the situation.

Pros
Ease of use , for both Users and System Administrators. ENVOY is superior to Traction Guest, the other system that we used on trial.

Cons
Integration could be easier to select, setup, implement and use. It might be because of the nature of the product, but of all the aspects of the User Interface on ENVOY, Integration is a problem for us. Our IT department continually asks me for assistance, and I'm not the IT expert. They ask me because I'm the closest to ENVOY, so I understand why they ask me, but this part of your UI needs improvement. If I knew exactly what to improve, I would write it here, but I'm not sure what it needs to make it as good as the rest of ENVOY.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

admin and user friendly

Used daily for 2+ years
Reviewed 2020-10-28
Review Source: Capterra

Envoy is a great tool to add to your business. Especially, during covid19 protocol, the contactless or minimum contact is key for visitors and employees of the company to get notified. It is customizable where you can add in covid19 standard questions and it tracks just the right visitors info. I would recommend other companies to add Envoy for managing visitors on multiple floors and managing package delivery!

Pros
What I like the most is that is contactless when using the app on your phone. The kiosk is accessible and convenient when there are one or more tenants in the building. The notifications are fast and efficient

Cons
the least about Envoy is that is not compatible with all mobile devices. It is great for apple user, but not so much for Android.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Roderick Cantaros

Envoy system is very helpful in registering/recording visitors of the institution.

Used daily for 2+ years
Reviewed 2018-04-18
Review Source: Capterra

The visitor recording/registration is very helpful and the data can be easily retrieved for security and other purposes. This eliminates the traditional log sheet manual registration of the visitors and this system gives a good impression/image to the university in terms of new technology implemented to the institution.

Pros
What I like most in the system is the customizable input fields (visitor information) that can be modified if desired. Also the interface of the visitor registration form and the receptionist's dashboard in monitoring visitors.

Cons
The system is internet-based and the system will not function if internet connection problems occur. Also the visitor input application is only for Apple devices. They should have an application version for Android devices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Nels Kyllo

Great Visitor Management System

Used daily for 2+ years
Reviewed 2020-11-06
Review Source: Capterra

Pros
This product is very easy to integrate to an organization; the active directory synchronization keeps employee list accurate and is easy to set up. The entire visitor presentation experience is completely customizable to your organization's needs. Customer service/support is within minutes, connecting to a real person in a chat window and issues or improvement ideas are actually taken into account, and used for future releases....amazing have had two improvement ideas taken and incorporated into now current features.

Cons
Not much to dislike about this software; it does what it is designed to do, and does it very well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Envoy pricing

Starting from
$99/month
Pricing options
Subscription
Free trial
View Pricing Plans

Basic: free, feature-limited for up to 100 users.
Other plans starting at $99 per month.
A 14-day free trial is available (no credit card required).

Envoy features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Customizable Reporting
Third Party Integration
Workflow Management

Audit Trail (341 other apps)
Auditing (386 other apps)
Billing & Invoicing (322 other apps)
Compliance Management (431 other apps)
Data Import/Export (414 other apps)
Document Management (362 other apps)
Document Storage (343 other apps)
Inventory Management (475 other apps)
Inventory Tracking (363 other apps)
Monitoring (332 other apps)
Real Time Data (359 other apps)
Real Time Reporting (315 other apps)
Reporting & Statistics (595 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Envoy

Key features of Envoy

  • Customizable Fields
  • Badge Printing
  • Digital NDAs
  • Custom Badges
  • Pre-registration
  • Mobile App
  • Customizable Design
  • Admin Dashboard
  • Cloud-based Management
  • Admin Roles
  • Blacklist
  • Data Exports
  • Employee Counts
  • Compliance Exports
  • Assistant Notifications
  • Multiple Printers Per Location
  • Expiring NDAs
  • Expiring Badges
  • Email-signed NDAs
  • Pre-signed NDAs
  • Security Dashboard
  • CSV Upload
  • Active Directory Integration
  • Automatic Notifications
  • Calendar Sync with Google
  • Customizable Reporting
  • Data Extraction
  • Digital Signature
  • Email Notifications
  • Mobile Integration
  • Multi-location Support
  • Real Time Notifications
  • Registration Management
  • Signature Management
  • Single Sign On
  • SMS Integration
  • Visitor Tracking
  • Watch List
  • Knowledge Base
  • User Photos
  • Electronic Signature Capture
  • Visitor Registration
  • Compliance Documentation
View All Features

Benefits

Envoy keeps your workplace in motion, helping you reopen the office with confidence. From visitors to conference rooms, Envoy redefines how people, places, and technology work together.

With 50+ integrations, Envoy works within your existing tech stack so you save time and money. Easy to implement, easy for your teams to use, and everything is connected so that you can see all your analytics in a single dashboard.