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Envoy

Welcome visitors, book desks and rooms, manage deliveries.

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Envoy Pricing, Features, Reviews and Alternatives

Envoy product overview

Price starts from

$

99

/momonth
Per Feature

What is Envoy?

Envoy is transforming modern workplaces for hybrid work and safely bringing people together so they can connect, collaborate, and thrive. Envoy’s workplace platform has redefined how companies welcome visitors, keep employees safe, book desks and conference rooms, and manage deliveries in over 14,000 locations around the globe by designing products for a flexible workplace experience. Companies like Slack, Pinterest, and Warby Parker rely on Envoy to create an unrivaled first impression and keep their offices safe and compliant.

Key benefits of using Envoy

Keep visitors and employees healthy - Set up touchless sign-in, complete a health check before arrival, set capacity limits based on local guidelines, and easily integrate with health and safety products, like thermal cameras to detect fever, or access control systems to keep out uninvited guests.

Employee sign-in included with every visitor plan - Envoy Protect confirms employees are healthy and helps to coordinate schedules before they come on-site. Manage hybrid schedules by planning trips into the office together. Discover which days your project team, manager, or work friends plan to work on-site, so you can sync schedules.

Workplace platform for more than just visitors - Envoy’s workplace platform includes booking hot desks for days employees work onsite, reserving conference rooms, and managing deliveries in addition to visitor management and employee registration. Manage everything from a single dashboard with analytics and insights across your workplace tools.

Connect to the tools you already use - Easily connect to your existing tech stack and critical workplace systems, streamlining your team’s workflows. With a growing directory of over 60 integrations and an open API, you have access to build on our platform to make Envoy work for you.

Mobile-first and easy to use for employees - Work doesn’t just happen at a desk in the office anymore. Envoy’s tools work easily on mobile so you can get work done when you need to do them, not when you get back to your desk.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Chat
Email/Help Desk
Phone Support
Knowledge Base

Training options

In Person
Videos
Webinars
Live Online
Documentation

Envoy pricing information

Value for money

4.7

/5

405

Price starts from

$

99

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Envoy features

Functionality

4.7

/5

405
Total Features58 3 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Reporting & Statistics
API
Third Party Integrations
Document Management
Workflow Management
Customizable Reports

Functionality contenders

Envoy users reviews

Overall rating

4.8

/5

405

Positive reviews

99%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.41/10
Rating distribution

5

4

3

2

1

335

64

5

0

1

Pros
We love the ability to download the log of visitors and this helps with our PCI compliance.

MG

Marilee G.

The ease of getting people signed in really helps in creating a better flow for the day. It is also easy to capture all of the encounters for the day.

GM

Gregory M.

I started looking for automated solutions and I found Envoy. The software is very user friendly and it has been a great kaizen to the office team.

JI

John I.

Cons
I've heard people having trouble downloading the app on their phone, however, that's the only negative feedback I've heard and it wasn't a personal experience.

SM

Sylvia M.

That has been the most confusing to many Executives , Managers, etc.

dr

dolores r.

The main "problem" is that we don't use the app to its full potential, but the parts we don't use are not necessary for our business.

GD

Geoff D.

Overall rating contenders

Overall Rating

It has been amazing.

Reviewed a year ago

Transcript

Speaker 1: My name is Erica. I'm a financial coordinator in the behavioral health industry, and I give...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Envoy is the best solution for managing visitors on multiple floors and managing package delivery.

Reviewed 3 years ago

It really is a simple solution for front desk communication, it cuts down on the panic when a VIP arrives and you need to locate their contact. Staff really appreciate getting the instant message with a photo of the visitor. Signing in is as easy as 123, first name and last name and an e-mail. Also responding to a notification is literally a one-click deal. It really cuts down on the build up of packages at front desk. It is simple and it is a great tool for the front of house operations.

Pros

Having tried out various solutions over the past 5 years. It is obvious that Envoy is the best solution for managing visitors on multiple floors and managing packages. It is convenient to set up the iPad app, users appreciate getting notifications when Interview candidates arrive at the front desk, they can get a notification message by E-mail or Text message and Slack instant message. Also when packages arrive for employees, they also get a photo of the package label sent to them, this is great for locating priority packages, once collected the user just clicks on a button to mark it as picked up.

Cons

Our location uses Apple iOS iPad minis with 8 inch screens, the app is certainly a stable build for iOS devices. However the few brief moments when I decided to use Envoy on a Android smart phone I did experience several crashes. That was annoying but I believe these bugs may have been addressed in a more recent build. For now we decided to only use the iPads as they seem to do the trick.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Saves time for receptionist, increases security, add professionalism

Reviewed 2 years ago

Envoy has become an integral part of our environment. With connections to Active Directory, Teams, and OneDrive we have streamlined the visitor notification and NDA process. We are able to pre-register visitors to speed up their check-in time using the Outlook add-in. Using the Deliveries feature saves our receptionist and mail room additional time, while letting employees know immediately when something arrives for them. In addition to the portal record of all visitors, along with their picture, the Teams notifications give our employees a record of their visitors to refer back to when needed. It's also helpful now that all visitors have a badge to be able to glance down at it if you forget their name ;-).

Pros

Envoy is very well designed for corporate environments. Our initial goal was simply a system that allows us to record and badge all visitors primarily for security reasons. We chose Envoy for the ability to notify users of visitors using email/Skype/Teams, which saves our receptionist time trying to track people down, and the ability to ask visitors to digitally sign an NDA.

Cons

The integration was not difficult for our IT team, and the features and integrations have expanded significantly since we started using it in 2017. My only gripe would be the annual premium subscription and label rolls are a bit pricey for an organization of our size, but it is not excessive compared to other options.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Unable to register

Reviewed 2 months ago

Very disappointing. I wish my company used a different app.

Pros

I have not had a chance to use it. I've been trying to get registered for a couple of hours already.

Cons

Unable to register. The mobile app started with Let's Get Started, regardless of whether one is already registered or not. Next is enter email. It takes 90 seconds to come back with something (on a fast phone). Then email was found. I scan the code and I am in. But, the very first time I tried to log in, my company had not connected me with the app. Virtually the same log in process led me to create...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great tool to use during COVID

Reviewed 2 months ago

Overall its been an invaluable tool during COVID

Pros

Extremely valuable tool while working remote - allows me to manage my in - office experience while remote

Cons

The tool is extremely user friendly but can lack features at times

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

admin and user friendly

Reviewed a year ago

Envoy is a great tool to add to your business. Especially, during covid19 protocol, the contactless or minimum contact is key for visitors and employees of the company to get notified. It is customizable where you can add in covid19 standard questions and it tracks just the right visitors info. I would recommend other companies to add Envoy for managing visitors on multiple floors and managing package delivery!

Pros

What I like the most is that is contactless when using the app on your phone. The kiosk is accessible and convenient when there are one or more tenants in the building. The notifications are fast and efficient

Cons

the least about Envoy is that is not compatible with all mobile devices. It is great for apple user, but not so much for Android.

Envoy FAQs and common questions

Envoy has the following pricing plans:
Starting from: $99.00/month
Pricing model: Free, Subscription
Free Trial: Available


Envoy has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Envoy supports the following languages:
Chinese (Traditional), Norwegian (Bokmal), Spanish, Portuguese, Japanese, Korean, Russian, Swedish, Chinese (Simplified), Italian, Dutch, Danish, English, French, German, Finnish


Envoy supports the following devices:
Android, iPad


Yes, Envoy has an API available for use.


Envoy integrates with the following applications:
Openpath, Dropbox Business, Workplace from Facebook, Cisco Webex, Cisco Meraki, Zapier, Microsoft OneDrive, Google Drive, Box, Google Hangouts, Zoom, Microsoft Teams, Egnyte, Salesforce Sales Cloud, OneLogin, Okta, Slack, Microsoft 365, Eventbrite, Google Calendar, Mailchimp


Envoy offers the following support options:
FAQs/Forum, Chat, Email/Help Desk, Phone Support, Knowledge Base

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