FieldEdge vs Payzerware

Housecall Pro

ServiceTitan

Service Fusion

ArboStar

Coolfire Core

CMMShere

Compare FieldEdge and Payzerware based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

FieldPulse

FieldPulse is a cloud-based field service management software designed for service contractors that helps manage business operations and workflows, including customer management, scheduling, project management, estimates and invoices, timesheets, customer portals, and more.

ServiceTitan is a cloud-based field service management solution that proudly support irrigation, commercial septic septic, water treatment, Audio/Visual, commercial locksmith, HVAC, plumbing, construction, electrical, garage door, chimney sweep, and water treatment companies

BuildOps

BuildOps is a cloud and mobile-based software for commercial service contractors that assists with dispatching, workflow management, quoting, invoicing, service agreements creation, projects management, report generation, and more.

FieldEdge helps field service management companies save time and make more money. Easily track customer history, dispatching, finances, service agreements, and more. Our mobile app gives technicians all the information they need to provide great customer service and be more efficient on-site.

Accounting Integration

Activity Dashboard

Activity Tracking

Alerts/Notifications

Automated Scheduling

Automatic Backup

Billing & Invoicing

Calendar Management

Change Order Management

Chat/Messaging

Checklists

Client Portal

Collaboration Tools

Contact Database

Contract/License Management

Contractor Management

Cost Database

Cost Estimating

Credit Card Processing

Customer Database

Customer History

Customer Management

Customer Portal

Customer Service Management

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Data Capture and Transfer

Data Import/Export

Data Synchronization

Dispatch Management

Document Storage

Drag & Drop

Driver ETA

Electronic Payments

Electronic Signature

Employee Management

Equipment Tracking

Estimating

File Storage

For Commercial and/or Industrial Electrical Contractors

For General Contractors

For HVAC Companies

For Locksmiths

For Plumbing Industry

Historical Reporting

Interaction Tracking

Inventory Control

Inventory Management

Inventory Tracking

Invoice Management

Job Costing

Job Management

Job Scheduling

Job Tracking

Knowledge Management

Labor Rates

Location Tracking

Maintenance Scheduling

Mobile Access

Mobile Alerts

Mobile App

Mobile Signature Capture

Multi-Location

Online Booking

Online Time Clock

Payment Collection in the Field

Payment Processing

Performance Management

Performance Metrics

Prebuilt Assembly

Preventive Maintenance

Price and Cost Calculations

Prioritization

Productivity Analysis

Project Management

Purchase Order Management

QuickBooks Integration

Quotes/Estimates

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Recurring Appointments

Reminders

Reporting/Analytics

Reporting & Statistics

Route Optimization

Routing

Scheduling

Search/Filter

Secure Data Storage

Self Service Portal

Service History

SMS Messaging

Status Tracking

Some users appreciate FieldEdge's competitive price and included features, and reviewers indicate the flat rate pricing is attractive compared to alternatives. However, some users report high costs, unexpected fees, and diminished value due to rising ongoing expenses.

Value for money

By industry, FieldEdge reviewers are most commonly professionals in consumer services (38%). The most frequent use case for FieldEdge cited by reviewers is HVAC (58% of reviewers).

Proprietary

FieldEdge

Web-based

Linux

iPhone

iPad

Android

Windows

Chromebook

Select

 Premier

 Elite

Service Manager

Lot's of misleading cost structure and several different companies to deal with for signatures, payments, etc.   

Office Manager

Told that it worked even better than Housecall Pro, it does not.   When asked to cancel; because sales representative lied about what platform could do; Fieldedge instead told our company it was our disconnect and we signed a contract.  

We are mainly leaving because of all of the flaws and difficulty using the program experience by our technicians in the field and everyone else.  

They offered features to help us evaluate performance and clients.

The sales person said we would not be required to use QuickBooks, a canned program with no customization.  

Platform does NOT allow office staff to access jobs.  

Great sales presentation, however it can't perform to the standards of what they are selling.  

Anytime I have issues, their representatives are always quick to respond and help out.

Ten months into the lease they tried to remove that discount, but I caught them.  

We were promised a $100 discount for the term of the contract.  

Accountant

User friendliness and functionality of the site.

Owner

I thought that Field Edge would help us to get an "edge" in our "field" but instead it was more like we were sidelined on the edge of the field watching everyone else still enjoying the game.

I love how easy it is to use, and how easy it is for our technicians to use.

President 

Several important HVAC fields N/A in FE like  filter info, belt info, zone  name most houses have multiple equipment zones.

Not to mention when you leave the program, you lose all of YOUR information, unless you are willing to pay for it.

The training did not succeed in helping us to have a successful launch at all, I don't think there was one smooth thing about the launch overall.

Lead Service Technician

I was pleased with how it performed and it was relatively easy to use

Office / Field Manager

Scheduling and Dispatching and Invoicing.

Service Project Manager

FieldEdge would probably be great for an RLC (residential/light commercial) company. But as a company that is entirely commercial with many long, multi-phase projects, it leaves much to be desired and demands work-arounds.

Frequently we're steered towards a few 'training' pdfs and videos that don't go into much detail that we need, or answer our questions at all.

SERVICE DISPATCHER

I think the system could be better by creating a Mach maintenance (QUOTE)  plan to send to the customers to show them what will be their plan with pricing and have them electronically sign the agreement with accept or decline option, as well as the system take off the % off the plan when scheduled.

Director of Operations

I used to be able to manage the desktop software from my phone just by logging into my office account.

They regularly comment on needing to close down/reopen the app, freezing, and even going so far as to say they've tried uninstall/reinstalling it.

Capability to see all jobs, their progress, who is on them and where, invoicing, payments all make the job flow better and increase the production for the business

Secretary

We also have difficulty with invoicing for jobs that we take a deposit on to begin the work.

Director

The training videos are outdated and often don't answer the question I'm asking.   But, more important FieldEdge's partnership with Clearent causes us significant problems.  

Also they changed their accounting software at the end of 2020, messed up the billing for almost 5 months, and then turned us off on a Friday afternoon at 4:30 pm with no way to get the mobile side back until the following week.

Paperless invoicing and link to pay from invoice

owner

To find if a customer purchased a widget from us, we have to review each invoice to "hunt" for the widget and when or if it was sold by us.

Marketing

It seems the company trains them to sound superior so the customer will think they don't know anything or want to ask further questions.

Adding photos, detailed descriptions, and the like will help them select the right part for the job and help you make sure you are billing the customer for the right part,.....etc.... etc....  

Accounting Manager

Integration with QBO and QBO payroll is seemless.

General Manager

It would be useful if the reports could be generated in all formats

We are now a more consistent, more efficient, and more profitable company.     If you do select FieldEdge to help your company, my one piece of sage advice is to spend time building out your pricebook for your Field Service Technicians.   

They broke every part of the agreement we made and still decided to keep my onboarding fees of $1500 after telling me I'd get a full refund, after ghosting me for months and not pulling any usable data from Service Titan.

pres

long history with the original company  they were hvac contractors  then started selling the system to other contractors

they hire these kids out of school with no IT training and expect them to support their customers.  

It was easy for the most part to set up and use.

Additionally, any requests for assistance from tech support, albeit responsive, are often lacking.

I just received a call from [SENSITIVE CONTENT] that told me I need to be nicer to the tech that is wasting my time because he is lacking training on the product.  

They are knowledgeable, helpful, and know their application well.    Although implementation took some time and we still are improving our data set, we are glad that we selected to use FieldEdge as our SMS (Service Management Software).   

There are too many issues with the software to list but they range from bad architecture to poor UI design and buggy database issues.

It issues have become an issue that takes most of my days up now

Controller

FieldEdge has helped us create operational efficiencies with dispatching and collections.   

The use of packages has grown our average sales ticket and improved the efficiency of our technicians.  

Can we save the report we just created...

you cannot click on a time slot in the dispatch board to initiate a scheduled work order/job.   when you e-mail a quote to a customer the customer has no way of approving that work order.  

FieldEdge vs Payzerware Comparison (2026)

FieldEdge

Payzerware

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives