Payzerware Pricing, Features, Reviews & Comparison of Alternatives

Payzerware

Web based, all-in-one field management tool for contractors

4.8/5 (40 reviews)

Payzerware overview

What is Payzerware?

Payzerware is a cloud-based work management SaaS, offering online and mobile access to service businesses. Office operations are supported by a built-in customer relationship management (CRM) system for centralizing customer contacts and service histories. Inbound calls and service requests can be handled with dispatch capabilities backed by drag and drop, calendar-based technician scheduling. Switch to the GIS view to get geographic feedback plotting job and field staff locations in real time. Automatic reminders alert technicians to scheduled job appointments while notifying customers that a technician is currently on route. Customer proposals and invoicing is joined by functions for selling maintenance plans in the field, with the Payzerware mobile app for iOS and Android facilitating appointment viewing, invoice creation, internal messaging and payments.

The latter is aided by Payzerware’s sister solution Payzer, an all-in-one financial and payment processing platform. Payzer is a mobile, all-in-one financial tool that helps contractors process cards, checks, and recurring payments with instant, paperless financing. Users can accept credit cards, debit cards, and electronic checks in the field or at the home office with real-time tracking across the organization. Payzer also enables instant credit, with financing of up to $55,000 using a mobile phone, tablet, or PC, as well as control over employee purchases by providing debit cards instead of a company credit card.

Payzer aims to help businesses grow and increase sales by enabling them to take payments in the field using a mobile app, Payzer’s card reader, and online payment application. Users can also provide credit for their customers with instant on the spot approvals. Customers can apply for multiple promotional loan offers via mobile app, through the Payzer system, or directly through the business website. Payzer also allows users to set up recurring monthly payment plans for customers, with a secure virtual vault.

Instead of company credit cards, organizations can issue Payzer debit purchasing cards to their employees and subcontractors to control and track purchases, and transfer any desired amount of money to their cards instantly. With Payzer, users can instantly make payments to other Payzer users, as well as make bill payments to anyone. The solution’s secure, cloud-based technology enables users to share and control information securely across the organization in real time. Administrative control features include user permissions, real-time purchase history and search, electronic invoice and statement distribution, email payment requests, and more.
www.payzer.com

Pricing

Starting from
$399/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Payzerware screenshot: Payzerware is an end-to-end service business management solution for contractors and technicians, offering user support across desktop, tablet and smartphone devicesPayzerware - The All-In-One Management ToolPayzerware screenshot: Front office operations management features include drag and drop technician scheduling with a GIS view showing technician location in real timePayzerware screenshot: Job and technician locations are plotted onto a map view in real time, enabling tracking of field progress and route directions   Payzerware screenshot: Drag and drop technician scheduling and dispatch capabilities are backed by automated appointment reminder notifications, plus the ability for technicians to view daily job schedules via the mobile app  Payzerware screenshot: Payzer payment processing solution is supported by mobile apps for iOS and Android, which enable technicians to securely accept customer payments while out in the fieldPayzerware screenshot: The Payzerware companion mobile app is available for iOS and Android devices to give technicians native connectivity from job locations out in the field

Payzerware reviews

Value for money
Features
Ease of use
Customer support
  4.8
  4.8
  4.8
  4.9
Taz Hines

Fantastic payment processor. Better technology and customer service than the big banks!

Used daily for 2+ years
Reviewed 2017-07-25
Review Source: Capterra

Pros
1) Great mobile app. All of our residential technicians (HVAC, plumbing, electrical, appliances) use this to collect credit card payments in the field. 2) Great customer support - always a quick reply and resolution to any issues (which there are few of). 3) Very easy for back office to use. Previously, we used the product that our bank (a large, well-known one) offered us. It was very difficult for the office to manage what the field was collecting and the technology was very poor. With Payzer it's been so much easier. 4) Customization. Payzer has been very open to customizing the program to fit our needs.

Cons
No complaints. Everything that we've had a problem with (which hasn't been much), we've taken to them and they've promptly handled.

Response from Payzer


Hey Taz,

Payzer would like to thank you for being such a great partner from the very beginning. Your company and employees have been so easy to work with. We appreciate the kind review and we hope your business continues to grow along side us. Seriously, you guys are the best.

Thanks,
PayzerCare
1.866.488.6525

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ann'g Morrison

Switching to Payzer was a piece of cake. We have had a very positive experience.

Used daily for 1-2 years
Reviewed 2017-07-07
Review Source: Capterra

The ease of use makes our jobs easier. We are able to close out and apply invoices so much faster. We are able to balance knowing what has been paid everyday. I am glad to be able to turn other processors away. Very happy with Payzer!

Pros
The software is very user friendly making it easy to input cards, see payments, give credit etc. Our money is in the bank the next day . Our customers love being able to go on our site and make payments from home. Payzer has top notch customer service !

Cons
Our techs seem to have issues swiping cards they mostly have to enter them manually. It would be nice if this worked better.

Response from Payzer


Hi Ann'g,

Thank you for the review. Payzer would also like to thank you for being a valued partner of ours. As far as your techs having to manually enter cards, I'm very sorry to hear this. Payzer is always trying to improve our product and service. That being said, we have a solution and it's the new G4 card reader that launched about a year ago. The new readers have a re-chargeable battery, which means the reader will recognize a swipe on a more consistent basis.

If you would like to discuss the card readers over the phone or via email, feel free to reach out. Our PayzerCare email is customercare@payzer.com and our phone number is 1.866.488.6525.

Hope to talk to you soon :)

Regards,
PayzerCare
1.866.488.6525

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Teresa Brandts

Payzer

Used weekly for 2+ years
Reviewed 2019-05-21
Review Source: Capterra

Payzer is a simple for credit card payment processing for Field Techs.

Pros
Field Techs are able to take customer payment onsite.

Cons
Too many random sync errors to QuickBooks, which requires manually changing up the payment memo in some form to in order for Payzer to make another sync attempt.

Response from Payzer


Hi Teresa,

Thank you for your review! We're happy to hear that your Field Techs have an easier time taking payments and offering financing.

We're looking into your sync errors with QuickBooks, and a PayzerCare specialist will reach out to make sure everything is working correctly.

If there's anything else we can help you with, please feel free to reach out at customercare@payzer.com or our phone number is 1.866.488.6525.

Regards,
The Payzer Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Aaron Stull

Fast and Flexible

Used daily for 1-2 years
Reviewed 2017-07-06
Review Source: Capterra

My company is able to offer many more options for payment, which ultimately increases sales.

Pros
Payzer allows my sales team to close deals in the home, whether it be credit card processing or financing. Credit card processing and financing within the same dashboard lowers complexity and increases execution. I also like that Payzer retains all personal information so that I do not have the liability.

Cons
Not much, but I would like some additional financing options for clients with less than perfect credit. there are some at the moment, but a few more would not hurt.

Response from Payzer


Hey Aaron,

Thanks for your comment and kind review. If you're not already using Fortiva or Genesis, please let us know. They both do a great job of 2nd look lending and are helping our customers win more jobs today. We also have some new options planned for later in the year. Can we check back with you in Sept / Oct for an update? Feel free to call us or email us at payzercare@payzer.com if you have any questions or concerns.

Regards,
PayzerCare
1.866.488.6525

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Wyatt Tucker

Payzer employees are awesome!

Used daily for 2+ years
Reviewed 2017-07-17
Review Source: Capterra

Pros
Email alerts and the financing dashboard are really useful the reporting is awesome too! customer rep and his team work hard for us.

Cons
Doesn't work with Service Titan software. Card readers do not fit with an otterbox cover on the ipads.

Response from Payzer


Hello Wyatt,

Payzer would like to thank you for the GREAT review and even better feedback. In regards to the card readers, we recommend you turning the card reader clockwise or counter clockwise while it's plugged in until you're able to push the reader further in. If this doesn't work, you can find some AUX extenders on the web. I'll paste a link in here to an extender that we think is worthy of purchasing. If you have questions, give us a call.

https://www.amazon.com/FosPower-Auxiliary-4-Conductor-Smartphones-Microphone/dp/B016E5PEXC/ref=sr_1_8?ie=UTF8&qid=1501016667&sr=8-8&keywords=aux+extender

Thanks,
PayzerCare
1.866.488.6525
payzercare@payzer.com

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Payzerware pricing

Starting from
$399/month
Pricing options
Subscription
View Pricing Plans

Payzer = Free
Payzerware = $399 per month

Payzerware features

Automatic Notifications
Billing & Invoicing

API (626 other apps)
Activity Dashboard (514 other apps)
Activity Tracking (313 other apps)
Audit Trail (292 other apps)
Auditing (341 other apps)
Compliance Management (347 other apps)
Customizable Reporting (390 other apps)
Data Import/Export (360 other apps)
Document Management (277 other apps)
Document Storage (294 other apps)
Inventory Management (386 other apps)
Inventory Tracking (309 other apps)
Monitoring (277 other apps)
Real Time Data (333 other apps)
Real Time Reporting (282 other apps)
Reporting & Statistics (467 other apps)
Third Party Integration (382 other apps)
Workflow Management (378 other apps)

Videos and tutorials

Additional information for Payzerware

Key features of Payzerware

  • Alerts/Notifications
  • Dispatching
  • Electronic Signature
  • File Storage
  • GPS Tracking
  • Payment Collection in the Field
  • Quotes/Estimates
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Time Clock
View All Features

Benefits

• Payzerware is a cloud-based, all-in-one management software solution that enables service contractors and job dispatchers to manage business operations and technicians from the field to the back office.

• Payzer is a sister financial tool for securely accepting online and mobile payments, providing features including real time transaction tracking, email receipts, searchable purchase histories and QuickBooks synchronization.

• Manage inbound calls and dispatch with a drag and drop, calendar-based appointment scheduling and technician assignment, backed by automated reminders and notifications for customers that a technician is on the way.

• A geographic information system (GIS) schedule view plots job locations and tracked technicians on a map, aiding techs and dispatchers with real time update on route directions.

• The Payzerware companion smartphone app for Android and iOS allows for remote job and timeclock tracking, viewing appointment schedules and customer records, invoice creation, messaging, plus payment integration.

• The Payzer app for Android and iOS allows businesses to make and accept payments within the field, including credit or debit card transactions via an optional card swipe accessory, E-Check payments etc, with the option to send electronic payment notifications to customers.