Verizon Connect vs Field Service Management

Motive

Samsara

ServiceTitan

Geotab

WorkWave Service

CMMShere

Compare Verizon Connect and Field Service Management based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Samsara is a fleet operations management platform which helps businesses across various industries including transportation, logistics, and construction streamline fleet operations with features such as GPS fleet tracking, ELD compliance, routing and dispatch, documents, reporting and alerts, and more.

Geotab is an end-to-end fleet management solution that is transforming the transportation and logistics industries.  It delivers the telematics and management features that small, medium and enterprise fleet operators need to improve safety reduce costs while achieving corporate sustainability goal

Motive is a cloud-based fleet management solution that helps fleets of all types track vehicles with real-time GPS, automate operations, simplify compliance, and more, using a centralized platform.

Verizon Connect is a cloud-based software designed for businesses of all sizes that helps manage vehicles, drivers, equipment and jobs.

Activity Dashboard

Activity Tracking

Ad hoc Reporting

Alerts/Notifications

Appointment Management

Appointment Scheduling

Asset Tracking

Availability Management

Barcoding/RFID

Billing & Invoicing

Calendar Management

Compliance Management

Confirmations/Reminders

Contact Database

Contract/License Management

Cost Tracking

Customer Database

Customer Management

Customizable Reports

Data Visualization

Dispatch Management

Document Imaging

Driver Management

Driver Settlements

Electronic Signature

Email Alerts

Employee Management

Employee Scheduling

Equipment Maintenance

Equipment Tracking

Facility Scheduling

Fleet Management

For Drivers

For Mechanical Equipment

For Plumbing Industry

Fuel Cost Management

Fuel Management

Fuel Tracking

Geographic Maps

Geolocation

Group Scheduling

Historical Reporting

IFTA Reporting

Inspection Management

Inventory Control

Inventory Management

Inventory Tracking

Job Costing

Job Management

Lead Management

Live Driver Tracking

Location Tracking

Maintenance Management

Maintenance Scheduling

Mileage Tracking

Mobile Access

Mobile Alerts

Mobile App

Monitoring

Multi-Location

Online Booking

Online Time Clock

Order Management

Payment Collection in the Field

Preventive Maintenance

Quotes/Estimates

Real-Time Monitoring

Real-Time Notifications

Recurring Appointments

Reporting/Analytics

Resource Scheduling

Routing

Scheduling

Self Service Portal

Service History

Shipping Management

Technician Management

Third-Party Integrations

Timesheet Management

Tire Management

Trip Logs

Variables Monitoring

Vehicle Information

Vehicle Management

Vehicle Tracking

VIN Lookup

Violation Tracking

Work Order Management

Verizon Connect

Android

Web-based

iPad

iPhone

Manager

Good luck finding anyone at this company that cares enough to follow through with requests.

Associate

It is recommendable for people who’s work is driving because you can navigate easily. I also love how it helps for safety monitoring and great for management staff.

Director

Can’t cancel the contract even though you provide the written 60 days notice. Fraudulent billing, obnoxious customer service.

Owner

Worst company I have ever dealt with, EVER. They keep charging me for a device that does not work.

No equipment received, got a call from their schedulers saying it would be delayed. Then I began getting charged for it, without having it in my possession.

Great software that can generate savings and improve productivity. Weigh the costs and benefits and decide if your company can make the move to Verizon Connect, you will benefit greatly.

Human Resource 

We have been with Verizon Connect Reveal for almost 3 years and we are pleased with the customer service representatives because they are responsive and helpful.

I have had a very difficult time since inception of your product. We have had multiple account reps in fact one had to be removed because how belligerently rude and unprofessional he was.

Worst costumer service after signing up they will ignore you. They will lie to you and continue to charge you even after they take the equipment back.

Service Support

Units disappear from the system with no explanation. Their own integration within components is weak.

The ability to track locations of vehicles, and related speed for safety monitoring purposes is fantastic for management staff.

Terminal Manager

The program does work good for people in work vans out in the field doing installs, service calls, and parts replacement. The tracking software that integrates with the system works fantastic.

Owner 

When it was owned by Fleetmatics it was a good system. Very responsive and constant contact with their customers.

President

Customer service is terrible. I have been trying for several days to cancel my contract.

Safety & Compliance

The ease of set up and training our drivers were not as complex as what we had originally thought. We have been using it since 2017 and it has improved drastically within that time frame.

Purchasing Supervisor

Waited for  5 months for our vehicle trackers, this is only after i threatened to cancel our contract. Installed the next day by a third party.

G manager

But they always make mistake so you pay more, never happened other way around. 5 month later and I am still waiting for my refund.

Business 

This ELD service admittedly has some nice features and I am sure they are still developing more handy features.

Verizon Connect screenshot: Verizon Connect fleet reports

Verizon Connect screenshot: Verizon Connect dashboard

Verizon Connect screenshot: Verizon Connect map

Verizon Connect screenshot: Verizon Connect timeline view

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

WorkWave Service is a field service software suited for residential maid service companies, lawn & landscape professionals, pest, cleaning and HVAC industries

ServiceTitan is a cloud-based field service management solution that proudly support irrigation, commercial septic septic, water treatment, Audio/Visual, commercial locksmith, HVAC, plumbing, construction, electrical, garage door, chimney sweep, and water treatment companies

CMMSHere an easy way to manage maintenance in any kind and size of the industry, the most customizable software with all editing tools that will enable you to configure as simpler as more robust work order procedures truly adapting to your organization's requirements.

Field Service Management by GPS Insight is a service work order solution that gives businesses the power to create work orders on the road, monitor locations, handle customers, and track leads from one centralized platform.

Accounting Integration

Customer History

Customizable Fields

Customizable Forms

Customizable Templates

Estimating

File Storage

Invoice Management

Job Scheduling

Job Tracking

Payment Processing

Real-Time Data

Real-Time Reporting

Real-Time Updates

Reminders

Reporting & Statistics

Status Tracking

Task Scheduling

Workflow Management

Field Service Management

owner

The customer support is good and the functionality of the software is excellent. There was a slight learning curve involved but they helped us out with that.

Definitely, recommend it to anyone who is looking for an easy platform with great service and unlimited customization. This software has changed the way I do business for the better.

Branch Manager

This program has been the best integration into promoting efficiency and growth in our company. Thank you, ServiceBridge.

If you even accidentally click the wrong thing or modify a reoccurring work order they will never go away. The only answer that customer service can give you is to mark it as cancelled.

Outside sales

Constantly have issues and no customer service number to call. I must contact customer service multiple times and I get vague answers and problems are not fixed after weeks of emails.

Geo tracking is good, like the picture and drawing features, signing work orders is nice.

Horrid Program - Only use it because I am required to by my Franchisor.

Marketing Director

You can create multiple estimates for the same customer but it becomes confusing and difficult to present to a customer.

Greatly improves our ability to communicate details internally to ensure the outcomes of our services meet and exceed customer’s expectations.

Marketing Coordinator

The best thing about the app is the live support that will help you step by step for everything.

Office Manager

Great product and easy to use. Helps with organization, team awareness, job recall from previous work.

The office loves it because it seamlessly integrates with our CRM, saving us the hassle of printing work orders, change orders, estimates etc.

Again as stated above the only downside is the Quivckbooks on line glitches.

It is very easy to use and adapt your business to. The support is excellent and quick, whether by phone or email.

Founder and CEO

Well, the software itself is great, the people behind the software are not very helpful, they will be quick to jump at the chance to take your money but if you need something for them.

It helps in overall service management and optimises the workflow.

Accounts

Any small business can operate better than most big businesses without much work at all.

Franchise Marketing

Some more robust alternatives exist in the same price ballpark.

Verizon Connect vs Field Service Management Comparison (2026)

Verizon Connect

Field Service Management

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives