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Field Service Management

Connect and automate with our work order management software

Table of Contents

Is this product right for your business?

Find out with a

Field Service Management - 2025 Pricing, Features, Reviews & Alternatives

What is Field Service Management?

Field Service Management by GPS Insight is a work order management software that helps businesses create work orders, monitor employee locations, handle customers, track leads, and more from within a centralized platform. Staff members can utilize the built-in calendar to schedule daily, weekly, or monthly jobs based on service location and employee availability.

Field Service Management by GPS Insight enables technicians to build quotes and estimates with information, such as SKU, description, service cost, equipment, price, relevant notes, and customer signatures. It allows team members to generate invoices and accept check, credit card, and cash-based payments. It lets organizations create and manage customer data with location, billing, activity, audit, and contact information.

GPS Insight Field Service Management allows businesses to integrate the platform with Quickbooks to manage accounting operations. It also lets staff members create work orders with details, such as title, facility, address, complaint, technician name, and total costs.

Benefits of using Field Service Management

Field Service Management by GPS Insight helps your business get organized, get paid, and increase operational efficiency.

This centralized platform allows you to eliminate paper from your workflow – no more lost invoices or work orders – and it speeds communication between the office and field teams.

You can get historical information about jobs, customers, and performance to help you pinpoint opportunities to improve and fuel growth, which allows you to provide a more personalized experience.

Other benefits include streamlining payroll and billing, eliminating human error, improved customer communication, and optimizing scheduling, routing, and dispatching.

Technicians can create and build quotes, capture images, add notes, upload sketches and capture signatures on the road, enabling them to be more efficient with their everyday tasks. They can even create branded invoices, share files and email customers.

Field Service Management by GPS Insight is made for mobile devices, not computers, meaning your technicians will always have access to their apps no matter where they are.

Starting from

Per month

Alternatives with better value for money

Field Service Management's key features

Most critical features, based on insights from Field Service Management users:

Scheduling

0.0

(0)

Calendar Management

5.0

(1)

Mobile Access

4.0

(2)

Work Order Management

0.0

(0)

Maintenance Scheduling

0.0

(0)

Service History

5.0

(1)

All Field Service Management features

Features rating:

3.8

(117)

Real-Time Data

5.0

(1)

Inventory Management

(0)

Inventory Tracking

(0)

Invoice Management

(0)

Job Management

(0)

Job Scheduling

(0)

Job Tracking

(0)

Location Tracking

(0)

Online Time Clock

(0)

Payment Collection in the Field

(0)

Quotes/Estimates

(0)

Real-Time Notifications

(0)

Real-Time Reporting

(0)

Real-Time Updates

(0)

Reminders

(0)

Reporting & Statistics

(0)

Routing

(0)

Status Tracking

(0)

Task Scheduling

(0)

Third-Party Integrations

(0)

Workflow Management

(0)

Accounting Integration

(0)

Activity Dashboard

(0)

Activity Tracking

(0)

Alerts/Notifications

(0)

API

(0)

Billing & Invoicing

(0)

Contact Database

(0)

Contract/License Management

(0)

CRM

(0)

Customer Database

(0)

Customer History

(0)

Customizable Fields

(0)

Customizable Forms

(0)

Customizable Reports

(0)

Customizable Templates

(0)

Dispatch Management

(0)

Electronic Signature

(0)

Estimating

(0)

File Storage

(0)

GPS

(0)

Historical Reporting

(0)

Field Service Management alternatives

Field Service Management

4.2

(117)

Starting from

Per month

Free trial

Free version

Ease of Use

4.1

Features

3.8

Value for Money

4.1

Customer Support

4.2

Kickserv

4.4

(389)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.2

Value for Money

4.4

Customer Support

4.4

Service Fusion

4.3

(248)

visit website

Starting from

225

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.0

Value for Money

4.2

Customer Support

4.3

vcita

4.5

(275)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.2

Value for Money

4.2

Customer Support

4.2

Field Service Management pricing

Value for money rating:

4.1

Starting from

Per month

Flat Rate

Pricing details

Subscription

Free trial

Free plan

Pricing range

Field Service Management integrations (1)

Top integrations

QuickBooks Online

Field Service Management support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Knowledge Base

Phone Support

Chat

24/7 (Live rep)

Training options

Live Online

Webinars

Documentation

Videos

Field Service Management reviews

Overall rating

4.2

117

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.31/10

Rating distribution

Pros

“The customer support is good and the functionality of the software is excellent. There was a slight learning curve involved but they helped us out with that.”

chuck m.

owner

“Definitely, recommend it to anyone who is looking for an easy platform with great service and unlimited customization. This software has changed the way I do business for the better.”

Adam P.

“This program has been the best integration into promoting efficiency and growth in our company. Thank you, ServiceBridge.”

Amanda S.

Branch Manager

Cons

“If you even accidentally click the wrong thing or modify a reoccurring work order they will never go away. The only answer that customer service can give you is to mark it as cancelled.”

Mikayla G.

“Constantly have issues and no customer service number to call. I must contact customer service multiple times and I get vague answers and problems are not fixed after weeks of emails.”

Matthew C.

Outside sales

“Horrid Program - Only use it because I am required to by my Franchisor.”

David G.

Owner

Read all reviews

Field Service Management FAQs

Q. What type of pricing plans does Field Service Management offer?

Field Service Management has the following pricing plans:
Starting from: $49.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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