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Verizon Connect vs ServiceTitan Comparison (2026)
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Good recommendations?
Verizon Connect
3.2
(948)5
292
4
207
3
122
2
79
1
248
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ServiceTitan
4.3
(342)5
236
4
52
3
15
2
11
1
28
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Accurately measures a user's fleet's performance, uncovers hidden costs and opportunities for improved efficiency with Verizon Connect.
ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
3.2
948
5
4
3
2
1
292
207
122
79
248
- Value for money
- Ease of use
- Features
- Customer support
40%
would recommend this app4.3
342
5
4
3
2
1
236
52
15
11
28
- Value for money
- Ease of use
- Features
- Customer support
72%
would recommend this appPros
“Having access to real-time data makes it easier to manage vehicles, monitor performance, improve scheduling, and make informed decisions.”
Nikki C.
Office Manager
“I like how Verizon Connect lets me watch trucks move in real time and match loads to drivers quickly so I can keep customers informed and avoid messy back-and-forth calls.”
JP
John P.
Transport Broker
“It’s not the simplest system out of the box, but it becomes incredibly useful for improving visibility, accountability, and decision-making across a fleet. While there are areas that could be more user-friendly, the insights and operational control I gain outweigh the frustrations.”
Elizabeth L.
RECEPTIONIST
Pros
“What I like most about ServiceTitan is that it gives visibility into almost every part of the business. Once your processes are set up correctly, it really helps connect the office, technicians, dispatching, billing, and reporting all in one place.”
GD
GINA D.
MANAGER
“ServiceTitan has enabled our team to work more efficiently while also providing greater visibility and improved communication for our customers. As we move further along in the integration process, we're excited about the opportunities for growth that this platform will bring to our team.”
HM
Heather M.
HR
“What I most enjoy about service titan is there large knowledge base that is updating on a regular basis, and how in their knowledge base they have links to other sources that can help as well.”
Noah J.
Director of Business Software
Cons
“The biggest challenge with Verizon Connect is that the platform can feel a little overwhelming at first because of the number of features and reporting options available.”
Nikki C.
Office Manager
“Most of the issues cannot be solved on your own and you need to contact customer service in which they take days to respond.”
JW
JON W.
Director of fleet management
“Difficult contracts: frustration with rigid and inflexible contracts, automatic renewals, and challenges in canceling services.”
GH
Gerald H.
They ignored us until after the auto renewal
Cons
“ServiceTitan’s support feels slow, unresponsive, and disorganized, with tickets dragging on for weeks, repeated escalations, and limited follow‑through, which is especially painful when complex glitches, billing problems, or onboarding issues are blocking day‑to‑day operations.”
Rob S.
Service Manager
“Started charging us for the software and they say they can't stop the auto draft!!! And anyone you talk to in the company has a script to read and you can NEVER GET A SOLUTION TO A PROBLEM.”
LO
Lisa O.
Office manager
“They refused to accept my cancellation for breach of contract and threatened collections if full amount isn't paid. How can I pay for something I never used?”
Erik J.
Owner
- Vendor responds to reviews
- Last review13 days ago
- Vendor responds to reviews
- Last reviewa month ago
Key features
- Total features98
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Asset Tracking
- Audit Trail
- Automated Scheduling
- Availability Management
- Barcoding/RFID
- Bid Management
- Billing & Invoicing
- Budget Tracking
- Budgeting/Forecasting
- CAD Tools
- CRM
- Calendar Management
- Calendar/Reminder System
- Change Order Management
- Checklists
- Chemical Usage Tracking
- Client Tracking
- Commercial
- Commercial/Industrial
- Commission Management
- Compliance Management
- Confirmations/Reminders
- Construction Tracker
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Management
- Cost Database
- Cost Estimating
- Cost Tracking
- Customer Database
- Customer History
- Customer Management
- Customizable Dashboard
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Visualization
- Directions
- Dispatch Management
- Document Imaging
- Document Management
- Document Storage
- Driver Management
- Driver Settlements
- Electrical Estimating
- Electronic Payments
- Electronic Signature
- Email Alerts
- Email Marketing
- Employee Management
- Employee Scheduling
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- Facility Scheduling
- File Storage
- Fitting Management
- Fleet Management
- For AEC Industry
- For Carpet Cleaners
- For Commercial and/or Industrial Electrical Contractors
- For Drivers
- For HVAC Companies
- For Handyman Industry
- For Lawn Care
- For Locksmiths
- For Mechanical Equipment
- For Pest Control Companies
- For Plumbing Industry
- For Residential
- Forecasting
- Fuel Cost Management
- Fuel Management
- Fuel Tracking
- GPS
- Geofencing
- Geographic Maps
- Geolocation
- Groundskeeping Management
- Group Scheduling
- Historical Reporting
- IFTA Reporting
- Incident Management
- Inspection Management
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Irrigation Tracking
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Labor Rates
- Lead Management
- Live Driver Tracking
- Location Tracking
- Maintenance Management
- Maintenance Scheduling
- Marketing Automation
- Mileage Tracking
- Mobile Access
- Mobile Alerts
- Mobile App
- Monitoring
- Multi-Location
- Onboarding
- Online Booking
- Online Time Clock
- Order Management
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Pest Activity Tracking
- Pesticide Usage Tracking
- Photo Capture
- Preventive Maintenance
- Progress Reports
- Project Billing
- Project Management
- Project Tracking
- Purchase Order Management
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Resource Scheduling
- Risk Management
- Routing
- SMS Messaging
- Sales Approval
- Sales Pipeline Management
- Sales Reports
- Scheduling
- Self Service Portal
- Service History
- Shipping Management
- Supplier Management
- Takeoff
- Task Management
- Technician Management
- Third-Party Integrations
- Time Tracking
- Timesheet Management
- Tire Management
- Trip Logs
- VIN Lookup
- Variables Monitoring
- Vehicle Information
- Vehicle Maintenance
- Vehicle Management
- Vehicle Tracking
- Violation Tracking
- Visual Assemblies
- Warranty Tracking
- Website Integration
- Work Order Creation
- Work Order Management
- Workflow Management
- Total features139
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Asset Tracking
- Audit Trail
- Automated Scheduling
- Availability Management
- Barcoding/RFID
- Bid Management
- Billing & Invoicing
- Budget Tracking
- Budgeting/Forecasting
- CAD Tools
- CRM
- Calendar Management
- Calendar/Reminder System
- Change Order Management
- Checklists
- Chemical Usage Tracking
- Client Tracking
- Commercial
- Commercial/Industrial
- Commission Management
- Compliance Management
- Confirmations/Reminders
- Construction Tracker
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Management
- Cost Database
- Cost Estimating
- Cost Tracking
- Customer Database
- Customer History
- Customer Management
- Customizable Dashboard
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Visualization
- Directions
- Dispatch Management
- Document Imaging
- Document Management
- Document Storage
- Driver Management
- Driver Settlements
- Electrical Estimating
- Electronic Payments
- Electronic Signature
- Email Alerts
- Email Marketing
- Employee Management
- Employee Scheduling
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- Facility Scheduling
- File Storage
- Fitting Management
- Fleet Management
- For AEC Industry
- For Carpet Cleaners
- For Commercial and/or Industrial Electrical Contractors
- For Drivers
- For HVAC Companies
- For Handyman Industry
- For Lawn Care
- For Locksmiths
- For Mechanical Equipment
- For Pest Control Companies
- For Plumbing Industry
- For Residential
- Forecasting
- Fuel Cost Management
- Fuel Management
- Fuel Tracking
- GPS
- Geofencing
- Geographic Maps
- Geolocation
- Groundskeeping Management
- Group Scheduling
- Historical Reporting
- IFTA Reporting
- Incident Management
- Inspection Management
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Irrigation Tracking
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Labor Rates
- Lead Management
- Live Driver Tracking
- Location Tracking
- Maintenance Management
- Maintenance Scheduling
- Marketing Automation
- Mileage Tracking
- Mobile Access
- Mobile Alerts
- Mobile App
- Monitoring
- Multi-Location
- Onboarding
- Online Booking
- Online Time Clock
- Order Management
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Pest Activity Tracking
- Pesticide Usage Tracking
- Photo Capture
- Preventive Maintenance
- Progress Reports
- Project Billing
- Project Management
- Project Tracking
- Purchase Order Management
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Resource Scheduling
- Risk Management
- Routing
- SMS Messaging
- Sales Approval
- Sales Pipeline Management
- Sales Reports
- Scheduling
- Self Service Portal
- Service History
- Shipping Management
- Supplier Management
- Takeoff
- Task Management
- Technician Management
- Third-Party Integrations
- Time Tracking
- Timesheet Management
- Tire Management
- Trip Logs
- VIN Lookup
- Variables Monitoring
- Vehicle Information
- Vehicle Maintenance
- Vehicle Management
- Vehicle Tracking
- Violation Tracking
- Visual Assemblies
- Warranty Tracking
- Website Integration
- Work Order Creation
- Work Order Management
- Workflow Management
Integrations
- Total integrations17
- Airship
- Appian
- CompanyCam
- Descartes MacroPoint
- Dusk FSM
- EagleView
- Esri ArcGIS
- Fleetio
- Fleetworthy Weigh Station Bypass
- Fleetyr
- FourKites
- Google Ads
- Hover
- Intuit Enterprise Suite
- LifeSaver
- NetSuite
- OnCall Air
- QuarksUp
- QuickBooks Online
- Rilla
- Route4Me
- Sage Intacct
- SendPulse
- ServMan
- ServiceMax
- Shipwell
- Traffio
- Whip Around
- Zapier
- ZyraTalk
- project44 Movement
- pulseM
- Total integrations16
- Airship
- Appian
- CompanyCam
- Descartes MacroPoint
- Dusk FSM
- EagleView
- Esri ArcGIS
- Fleetio
- Fleetworthy Weigh Station Bypass
- Fleetyr
- FourKites
- Google Ads
- Hover
- Intuit Enterprise Suite
- LifeSaver
- NetSuite
- OnCall Air
- QuarksUp
- QuickBooks Online
- Rilla
- Route4Me
- Sage Intacct
- SendPulse
- ServMan
- ServiceMax
- Shipwell
- Traffio
- Whip Around
- Zapier
- ZyraTalk
- project44 Movement
- pulseM
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