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Verizon Connect vs RouteManager Comparison

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Overview

Category Leaders

Companies of all sizes can get more out of their fleet with a comprehensive suite of solutions designed to help you better...

WorkWave Route Manager is a web-based fleet management solution to help fleet owners plan driver-friendly route maps and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet
No screenshots yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

54

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.2

896

5

4

3

2

1

265

198

116

78

239

  • Value for money
  • Ease of use
  • Features
  • Customer support
55%
would recommend this app

4.3

81

5

4

3

2

1

51

19

4

2

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

Great software that can generate savings and improve productivity. Weigh the costs and benefits and decide if your company can make the move to Verizon Connect, you will benefit greatly.
We have been with Verizon Connect Reveal for almost 3 years and we are pleased with the customer service representatives because they are responsive and helpful.
The ability to track locations of vehicles, and related speed for safety monitoring purposes is fantastic for management staff.

Pros

The driver application is easy to use for our drivers and having the ability to get photos or BOL's/ issues/ setback and signatures is super helpful.
They are a fantastic company to work with. Not only do they have wonderful customer service, but they are always on top of new technology changes to ensure their application is one of the best.
I have had great technical support every time I have reached out for help. Now, with their question analyst it is easy to get an answer even faster.

Cons

Can’t cancel the contract even though you provide the written 60 days notice. Fraudulent billing, obnoxious customer service.
Worst company I have ever dealt with, EVER. They keep charging me for a device that does not work.
No equipment received, got a call from their schedulers saying it would be delayed. Then I began getting charged for it, without having it in my possession.

Cons

And I am very upset that they tricked me to sign up for a year. Now I am paying a full year and they know from day one that it does not work for me.
I don't like that the GPS takes you to coordinates instead of the address. Has not been a big problem, just more of an annoyance.
Usually leave a message if there is a problem don't expect an immediate response.
  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features88
  • API
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Asset Tracking
  • Automated Scheduling
  • Availability Management
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Calendar Management
  • Communication Management
  • Compliance Management
  • Confirmations/Reminders
  • Contact Database
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customer Management
  • Customizable Reports
  • Data Import/Export
  • Data Visualization
  • Delivery Tracking
  • Dispatch Management
  • Document Imaging
  • Drag & Drop
  • Driver ETA
  • Driver Management
  • Driver Settlements
  • Electronic Signature
  • Email Alerts
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Facility Scheduling
  • Fleet Management
  • For Courier Services
  • For Drivers
  • For Plumbing Industry
  • For Restaurants
  • Fuel Cost Management
  • Fuel Management
  • Fuel Tracking
  • GPS
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Group Scheduling
  • Historical Reporting
  • IFTA Reporting
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Job Costing
  • Job Management
  • Lead Management
  • Live Driver Tracking
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Online Booking
  • Online Time Clock
  • Order Entry
  • Order Management
  • Order Tracking
  • Payment Collection in the Field
  • Performance Metrics
  • Preventive Maintenance
  • Progress Tracking
  • Proof of Delivery
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Recurring Appointments
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Scheduling
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Shipping Management
  • Status Tracking
  • Surveys & Feedback
  • Task Scheduling
  • Technician Management
  • Third-Party Integrations
  • Timesheet Management
  • Tire Management
  • Transportation Management
  • Trip Logs
  • VIN Lookup
  • Variables Monitoring
  • Vehicle Information
  • Vehicle Management
  • Vehicle Tracking
  • Violation Tracking
  • Work Order Management
  • Total features55
  • API
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Asset Tracking
  • Automated Scheduling
  • Availability Management
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Calendar Management
  • Communication Management
  • Compliance Management
  • Confirmations/Reminders
  • Contact Database
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customer Management
  • Customizable Reports
  • Data Import/Export
  • Data Visualization
  • Delivery Tracking
  • Dispatch Management
  • Document Imaging
  • Drag & Drop
  • Driver ETA
  • Driver Management
  • Driver Settlements
  • Electronic Signature
  • Email Alerts
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Facility Scheduling
  • Fleet Management
  • For Courier Services
  • For Drivers
  • For Plumbing Industry
  • For Restaurants
  • Fuel Cost Management
  • Fuel Management
  • Fuel Tracking
  • GPS
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Group Scheduling
  • Historical Reporting
  • IFTA Reporting
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Job Costing
  • Job Management
  • Lead Management
  • Live Driver Tracking
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Online Booking
  • Online Time Clock
  • Order Entry
  • Order Management
  • Order Tracking
  • Payment Collection in the Field
  • Performance Metrics
  • Preventive Maintenance
  • Progress Tracking
  • Proof of Delivery
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Recurring Appointments
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Scheduling
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Shipping Management
  • Status Tracking
  • Surveys & Feedback
  • Task Scheduling
  • Technician Management
  • Third-Party Integrations
  • Timesheet Management
  • Tire Management
  • Transportation Management
  • Trip Logs
  • VIN Lookup
  • Variables Monitoring
  • Vehicle Information
  • Vehicle Management
  • Vehicle Tracking
  • Violation Tracking
  • Work Order Management

Integrations

  • Total integrations28
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations4
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier