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RouteManager Logo

Web-based fleet management solution

RouteManager Pricing, Features, Reviews and Alternatives

RouteManager product overview

Price starts from

54

Per month

Other

What is RouteManager?

WorkWave Route Manager is a web-based fleet management solution suitable for professionals in home delivery, logistics and transportation businesses. The solution allows businesses to plan delivery schedules for their drivers and share delivery information with them. With WorkWave Route Manager, businesses can create driver-friendly route plans and share roadmaps with their on-field team members instantly.

Key benefits of using RouteManager

• WorkWave Route Manager helps businesses to generate the most optimized routes for fleet drivers.

• WorkWave Route Manager is a GPS integrated solution which provides complete visibility on vehicle locations and allows managers to track the exact location of their drivers at any point in time.

• The solution helps businesses to update route plans & delivery instructions and share these with their on-field drivers instantly.

• Drivers can communicate with their back-office managers via text message or in-app notifications and instantly share service details with them.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Phone Support
Email/Help Desk
Chat

Training options

In Person
Documentation
Live Online
Webinars
Videos

RouteManager pricing information

Value for money

4.0

/5

81

Starting from

54

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

RouteManager features

Functionality

4.0

/5

81

Total features

55

7 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Third-Party Integrations
Reporting & Statistics
Reporting/Analytics
API
Data Import/Export
Real-Time Data

Functionality contenders

RouteManager users reviews

Overall Rating

4.3

/5

81

Positive reviews

86

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.17/10
Rating distribution

5

4

3

2

1

51

19

4

2

5

Pros
The driver application is easy to use for our drivers and having the ability to get photos or BOL's/ issues/ setback and signatures is super helpful.
They are a fantastic company to work with. Not only do they have wonderful customer service, but they are always on top of new technology changes to ensure their application is one of the best.
I have had great technical support every time I have reached out for help. Now, with their question analyst it is easy to get an answer even faster.
Cons
And I am very upset that they tricked me to sign up for a year. Now I am paying a full year and they know from day one that it does not work for me.
I don't like that the GPS takes you to coordinates instead of the address. Has not been a big problem, just more of an annoyance.
Usually leave a message if there is a problem don't expect an immediate response.

Overall rating contenders

DC
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Derek C.

Transportation/Trucking/Railroad, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Refreshingly simple

Reviewed 4 years ago

Every time I've been held up I've been able to get assistance from a knowledgeable support system. Admittedly I never took the time I should have initially to review the training docs provided on the website. Once I looked at those, they proved a lot of information to help get familiar with the software quickly.

Pros

The responsiveness of route optimization is a pleasant surprise compared to other routing software I've used. It can handle a huge workload of orders and the available customization options for order attributes and the display interface help to streamline the user experience.

Cons

One major caveat is the inability to move orders between territories. A copy/paste feature function for notifications between territories would also be helpful (similar to the reasons for orders not completed that were recently added).

Vendor response

Hi Derek! Thank you for your review. We are so happy that Route Manager helps you to manage your workload more efficiently and that you find value in our support materials. We look forward to continuing to drive Stika Salmon Shares forward with our routing solutions!

DP
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Dana P.

Construction, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Workwave Route Manager

Reviewed 4 years ago

Overall, we are pleased with Work wave. We are changing our scheduling structure and discussed looking for another program but all agree this one fits the best of any we have seen thus far for our unique needs.

Pros

We have shopped other products but this product seems to be the only one that fits our specific needs in the roofing industry. I like the aesthetically pleasing appearance, ease of use, and the fit for our industry.

Cons

I am noticing some time indiscrepancies in some areas (ex from our Seb branch to the Keys or our Ala branch to Panama City) the stated drive time is off by 45 minutes or so. When going from one chrome page to another and then coming back to my Workwave it will freeze for about a minute before we can proceed. Those are fairly small issues compared to the positives.

Vendor response

Hi Dana, Thank you for your great review! We are so happy that you find our interface aesthetically pleasing and easy to use! Our UI/UX designer is amazing. We look forward to continuing our relationship with Gulf Coast Supply!

jt
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jay t.

Real Estate, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Not very happy at all

Reviewed 4 years ago
Pros

Usability is good, routing is easy to learn .

Cons

I don't like the idea of this product not functioning when it is open with other tabs in google chrome. I have found a significant drop in performance when i have multiple tabs open and the suggestion from tech support was to open workwave in an incognito tab as opposed to a regular chrome tab . By using it like that forces me to use a different monitor. I have a 3 screen display and making one exclusively for work wave is problematic . When i asked the tech support agent about this and will this issue be corrected in the future , his reply was no . Based on that response i have gone to my ownership and suggested we shop for a better ,more suitable, alternative.

Vendor response

Hi Jay, We sincerely appreciate your valuable feedback as we look to continually grow and improve our processes. Being able to meet our customers' needs is one of our top priorities and we are sorry that our solution did not satisfy your expectations. We will be reviewing this issue with our team.

MR
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Mauricio R.

Business Supplies and Equipment, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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WWRM is a great job tool!

Reviewed 3 months ago

It's been a great year using this tool daily.

Pros

I love how easy is to import and export information with Work Wave Route manager. Assigning routes is pretty easy with WorkWave Route Manager.

Cons

Honestly, I would like to know with more details about how his system calculate cost and would love to have a better real time location of my drivers.

Vendor response

Hello and thank you for your review of RouteManager. We are so thankful you are finding success with our product. -WorkWave

DM
AvatarImg

Dillon M.

Environmental Services, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Apex Companies LLC

Reviewed 9 months ago

Enjoy working with WorkWave and developing the use of it and seeing how it can help our processes further

Pros

Covers all of the basis and needs for our process. Customer relations is really big for us as well. The WW team I work with is very responsive to my needs and ideas.

Cons

The biggest draw back is as updates come out there is always a new glitch/issue to fix

Vendor response

Thank you for your feedback of Route Manager. We've noted all of your comments and are thrilled to be your partner.

RouteManager FAQs

Q. What type of pricing plans does RouteManager offer?

RouteManager has the following pricing plans:
Starting from: $54.00/month
Pricing model: Subscription


Q. Who are the typical users of RouteManager?

RouteManager has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does RouteManager support?

RouteManager supports the following languages:
English


Q. Does RouteManager support mobile devices?

RouteManager supports the following devices:
Android, iPad, iPhone


Q. Does RouteManager offer an API?

Yes, RouteManager has an API available for use.


Q. What level of support does RouteManager offer?

RouteManager offers the following support options:
FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat

Related categories