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Web-based fleet management solution
WorkWave Route Manager Pricing, Features, Reviews and Alternatives
WorkWave Route Manager product overview
What is WorkWave Route Manager?
WorkWave Route Manager is a web-based fleet management solution suitable for professionals in home delivery, logistics and transportation businesses. The solution allows businesses to plan delivery schedules for their drivers and share delivery information with them. With WorkWave Route Manager, businesses can create driver-friendly route plans and share roadmaps with their on-field team members instantly.
Key benefits of using WorkWave Route Manager
• WorkWave Route Manager is a GPS integrated solution which provides complete visibility on vehicle locations and allows managers to track the exact location of their drivers at any point in time.
• The solution helps businesses to update route plans & delivery instructions and share these with their on-field drivers instantly.
• Drivers can communicate with their back-office managers via text message or in-app notifications and instantly share service details with them.
Typical customers
Platforms supported
Support options
Training options
WorkWave Route Manager features
Functionality
4.0
/5
64
Total features
55
7 categories
Most valued features by users
Functionality contenders
WorkWave Route Manager users reviews
Overall Rating
4.3
/5
64
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.24/10
41
12
4
2
5
Overall rating contenders
Carmen D.
Transportation/Trucking/Railroad, 11-50 employees
Used daily for 6-12 months
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Overall, very pleased with WorkWave
GPS tracking and the ability for our customers to acknowledge delivery using the app.
We had to play around with the features to find out what works best for us. Also, we have to input a lot of information but that is to be expected I suppose
William M.
Food & Beverages, 51-200 employees
Used daily for 1-2 years
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Ever since utilizing WorkWave route manager as our routing software it has increased our efficiency dramatically. We were able to densify our routes with the comfort of knowing we will meet customer needs as well as stay compliant with shift duration restrictions we put on each vehicle. We were able to successfully launch up to 100+ new stores with minor complications logistically.
- Being able to put in customer receiving windows is absolutely stunning. This helps us ensure we meet every customer before they close and can provide accurate ETA's when running behind since the software calculates ETA's based on real time location via the GPS. - Building simulations- this is where I work out routing logistics to figure out what days can accommodate new customer launches to the sales...
- The reports are tricky to get the hang of and look bleak. We end up having to do a bit of extra work on our side to ensure the report data is correct and that we're retrieving what we need correctly. - We don't have the ability to track temperature from the dashboard. WorkWave offers a 3rd party service for temperature tracking but it wasn't a fit for us - That the breadcrumb limit is 3 hours. Extending this to upwards of 12 hours can be extremely useful to have full insight into the duration of a route.
Hi William, Thank you for your great review! We are so happy that Route Manager has been able to elevate your customers' and employees' experience. It is amazing that you were able to successfully launch up to 100+ new stores with minor complications logistically. We look forward to continuing our relationship with Bowery Farming!
Michael A.
Consumer Services, 51-200 employees
Used daily for 2+ years
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Frustrating and disappointing with no improvements in sight.
The only thing I think works well is the notification. It will send a notification whenever a setting is violated.
Everything. There is no dashboard so there's no way to get an overall view of the driving behavior. The vehicle trackers don't let you save identification information like vehicle VIN number, license plate, drivers name. There is only one description field so if a driver switches vehicles and someone forgets to update the name on it it's nearly impossible to tie the device back to the vehicle. The...
Steven K.
Utilities, 1,001-5,000 employees
Used daily for 2+ years
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Workwave is a very flexible product and easy to use. The integration with our work order management system was very easy and we were able to improve our field technician productivity by 25%.
The inability to color code the order pins that are displayed on the map has been brought up by several different internal user groups.
Thank you for the 5 star review! We are so glad you are finding success with our solutions.
Eliezer C.
Construction, 51-200 employees
Used daily for 1-2 years
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I love how you are able to integrate both the tracking and the orders and POD all in one software.
I am still trying to figure out how to put together the maintenance plans.
Hi Eliezer! Thank you for your review. We are so happy that Route Manager had everything you were looking for, and that you are finding your tasks seamless with our integrations. We look forward to continuing to drive Decor Builders Hardware forward with our routing solutions!
WorkWave Route Manager FAQs
WorkWave Route Manager has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business
Q. What languages does WorkWave Route Manager support?
Q. Does WorkWave Route Manager support mobile devices?
Q. Does WorkWave Route Manager offer an API?
Common WorkWave Route Manager comparisons
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