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Freightview vs ShipTime Comparison (2026)

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Freightview

ShipTime

Overview

Built in-house. Backed by an amazing support & technical team. Trusted by 99% of our customers year after year.

ShipTime is a shipment tracking software that helps businesses in the eCommerce sector compare and select freight carriers based on offered rates. The platform enables managers to automatically enter the ship-to location using the address lookup tool.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

149

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Free

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

743

519

199

Value for money

Ease of use

Features

Customer support

91%

would recommend this app

4.6

500

335

140

Value for money

Ease of use

Features

Customer support

83%

would recommend this app

Pros

“The platform provided a clear, centralized way to compare carrier options, rates, and transit times, which significantly improved efficiency and reduced manual work.”

Amanda m.

Processor

“It made comparing carrier rates, transit times, and service levels extremely easy, which helped streamline decision-making in a fast-paced logistics environment.”

Amanda m.

Processor

“Limited advanced features for complex shipments and return logistics, and the auditing function could be more intelligent and automated.”

Keeona M.

Director of Logistics

Pros

“sensitive content hidden] personally helped us trace a lost Christmas parcel caught in the holiday and postal strike rush. Despite Ship Time staff efforts to keep trying, we had just about given up hope when Peter took it upon himself to break through some of the miscommunication barriers and there it was.”

Connie S.

President

“Although all those who answered our calls and emails were very polite, a difficulty was never being able to connect with the same person over the month-long search.”

Connie S.

President

“The parcel was again taken back to the holder location and within 3 days arrived back to me in London.”

Nita S.

Admin assist

Cons

“I can't message carrier directedly on loads that are API connected. While Freightview is very easy to use, I found the reporting and analytics to be somewhat limited, especially when trying to pull deeper operational insights or build more customized dashboards.”

Rogelio T.

Import andExport specialist

“Feature limitations, such as difficulty shipping blind shipments, inadequate options for third-party or collect shipments, and issues with API connections.”

Dave S.

IT Systems Manager

“Sometimes the carrier rates do not update within freightview so if we use freightview data to run rate analysis it does not match actual billing data from the carrier.”

Esnayde M.

Accounting and Operations

Cons

“I called Shiptime to arrange another delivery attempt giving special instructions about the delivery (which were agreed upon by the agent I spoke to) these special instructions were clearly not passed to the driver as a second attempt was unsuccessful for the reasons discussed in the special instructions.”

Nita S.

Admin assist

“we miss orders, because of poor integration with our email provider (every order notification email continues to be rerouted to the Spam folder, causing us to sometimes miss orders), and since we moved to Ottawa, we have not had a SINGLE pickup. ”

Wesley W.

Managing Director

“Invoicing is another issue, invoices are done weekly and they compile every shipment that week into one invoice total but you are charged individually so from a record keeping side its a lot of entry's to keep track of”

Randy S.

Bookkeeper