Genbook vs WellnessLiving

Vagaro

Mindbody

Booker

MassageBook

ABC Glofox

Zen Planner

Compare Genbook and WellnessLiving based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

WellnessLiving

WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health and wellness focused businesses. Designed for wellness establishments including yoga studios, spas, salons, personal training, fitness gyms, pilates studios, and dance clubs, WellnessLiving provides the tools users need to manage day-to-day business tasks, employees, memberships, sales, marketing, and more.

Cloud-based online booking, scheduling, point of sale and marketing software - everything you need to run your salon and spa better.

Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and appointment-based businesses.

Appointment scheduling made easy. Genbook is a smart and simple online solution that helps spa owners build a better business experience.

Access Controls/Permissions

Activity Dashboard

Alerts/Notifications

Appointment Management

Appointment Scheduling

Automated Scheduling

Availability Indicator

Availability Management

Billing & Invoicing

Booking Management

Calendar Management

Calendar Sync

Client Database

Client Management

Client Portal

Client Profiles

Confirmations/Reminders

Contact Database

Credit Card Management

Credit Card Processing

Customer Database

Customer History

Customer Mobile App

Customizable Branding

Customizable Templates

Data Import/Export

Discount Management

Electronic Payments

Email Management

Email Marketing

Email Reminders

Employee Management

Employee Scheduling

Event Scheduling

For Barbershops

For Salons and Spas

Gift Card Management

Inventory Management

Mobile Access

Mobile Alerts

Multi-Location

Multiple User Accounts

Online Booking

Online Payments

Payment Processing

Performance Metrics

Point of Sale (POS)

Promotions Management

Real-Time Notifications

Real-Time Reporting

Real-time Scheduling

Recurring Appointments

Reminders

Reporting & Statistics

Rescheduling

Scheduling

SMS Reminders

Social Media Integration

Task Scheduling

Wait List Management

Website Integration

Reviewers appreciate Genbook’s reasonable pricing for its features and say it pays for itself with increased bookings. However, some users report high costs for small businesses, concerns about price increases, and a lack of flexible pricing.

Value for money

By industry, Genbook reviewers are most commonly professionals in health, wellness and fitness (41%). The most frequent use case for Genbook cited by reviewers is appointment scheduling (73% of reviewers).

Genbook

Web-based

iPhone

Windows

iPad

Android

Basic

Director

Genbook shows quite integration procedures with less time consuming settings.

Owner/Practitioner

I looked for alternatives and found Genbook's competitors offered HIPAA compliant SOAP notes, SEO optimization, etc.

For the longest time I have used Genbook, my brand is on whole new heights.

scheduling/billling

Can't do chart notes in it and that is a problem if you are a medical oriented massage therapist.

MassageBook has now raised their rates to be the same as Genbook was when I left, but for the increase in visibility and business, I'm happy to pay it!

Business development 

For a user it’s brings vendors and business to my finger tips .

Master Electrologist

I do not have time for phone calls and Genbook eliminated the need.

owner

that person cost me money by making a whole in my day and I have no way to keep track of who it was and prevent them from doing it all the time in the future.

Owner

So having Genbook available to my clients to book their appointment directly is a time saver, and a new customer saver.

They are easily accessed via a browser search, which again, helps me win new customers.

Massage therapist 

Aesthetician/Owner

The best online booking system out there or was out there it was sold to Booksy one of the worst online booking  systems out there.

Transformational Intuitive Life Coach 

I appreciate the review process for my clients and also when clients book an appointment, they receive confirmation email with all details that they would need to know.  

I love the way the company keeps evolving and adding features, as well as notifying us when they do.

their system will does not easily show you who canceled you have to really hunt for it.

I love the new feature that allows me to select specific clients that have been in recently, had recent birthdays, etc.

There is no group event (yoga class) option.

Accept/ deny appointments, waiver forms linked to client profiles, being able to attach files to customer profiles

Genbook has saved my valuable time and allows my customers to schedule whenever and wherever it is convenient for them.

they don't listen to you when you tell them about problems with their system and they will not try to update the system...

The confirmation email also needs to be re-formatted, when it comes in the links to change or cancel appts are on top of each other.    

When you're a solo practitioner,  you are chief cook and bottle washer.

I do not like that I have to use their partnered email software, which is ridiculously expensive, to easily send out personalized emails to my clients.

Now, people book anytime of day or night they're interested and I have a full calendar and just show up and do the work.

It has allowed me to get back to my original love - grooming dogs, not scheduling customers.

Self employed Cosmetologist 

I only use it fir booking, clients to book and The confirmation a Reminders

They are very helpful and always check in after to make sure the issue was resolved.

owner/registered massage therapist

Our business has shown a definite positive impact from using Genbook with asubstantial  decrease in missed appointments.

I even cancelled for two years while living in Europe and when I came back all of my information and client information had been saved for me.

I also find customer service easy to talk to and helpful when I need them.

Also on the mobile app, would love a few tweaks there to be able to book easier/search customers

This is true for just about any online service.

Scheduling recurring appts if there are existing conflicts could be improved to save time.

Owner/Esthetician

I wish the POS feature enabled me to add my products using the desktop.

Professional Braider 

It is also for affordable for a small business and has different options to upgrade as your business grows.

Maybe, there was a note they could read from my previous call that alerted them that they had to tell me HOW to turn on my laptop the first time I called...not kidding.

Genbook is user friendly, affordable for my business of one, and has completely changed how I schedule appointments.  

Business Owner

I am a barber that uses this product daily my customers and myself love how user friendly it is to book an appointment

I have nothing to compare with since Genbook is the first one pick to use for my online appointments.  

Owner and Operator 

Clients Can leave reviews, which has helped my business 100%...

Has helped transition into current regulations for our services

Owner 

The price increased 3 times in 1 year and no additional services were added

CEO,SENIOR PSYCHOTHERAPIST

I HAVE LOVED IT FROM THE START, ESPECIALLY WHEN I HAD 6 CONSULTANTS AS I WAS ABLE TO MONITOR

Priceless support for client/appointment driven businesses.

Genbook has been very easy to use and is always improving features to stay up to date with the customers needs.

Time saver for me, makes me more professional and easy to book with for clients.

I like the opportunity to see the review before posting so there are never any problems.

Naturopathic Doctor

I would like to be able to send more than one document

Pricing

Features

Business Growth

Customer Support

Client Reviews

Bugs and Issues

Integrations

Therapist and Practitioner Management

2-10

Self-Employed

Reviewers appreciate Genbook’s reasonable pricing for the range of features offered and say the functionality justifies the cost, especially for growing businesses. Some users report that the software pays for itself through increased visibility and bookings. However, some reviewers feel the price is high, particularly for small businesses or solo practitioners who may not use all features. They indicate concerns about frequent price increases without corresponding improvements and mention that adding more staff or options can raise costs significantly. Some users say they would prefer more flexible pricing or discounts for loyal customers.

Google Workspace

Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Acuity Scheduling

Acuity Scheduling is an online appointment scheduling solution that allows clients to self-schedule appointments or classes online, complete custom forms, receive confirmation notifications and reminders, and pay or donate with a credit card.

Jobber

Jobber is a field service management software that helps home service businesses stay organized and streamline customer experiences. With AI tools such as Jobber Copilot and automated marketing features, administrators can provide 5-star service.

Online booking, event creation and booking, resource scheduling, lead generation, and reporting solution for your Dance Studio.

Genbook vs WellnessLiving Comparison (2026)

Genbook

WellnessLiving

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives