Housecall Pro vs Service Fusion Comparison

Calendly

Houzz Pro

Jobber

FieldEdge

ServiceTitan

ServiceWorks

Help my business looks and operate more professionally.

I've looked at several field service applications and HouseCall Pro seems to better fit my company.

I think this would be a good product but it lacks good customer support.
We were excited to get started so we downloaded quick books into their system right away which was good, but we soon had some issues and needed some HELP with it and found out that the only way we could communicate with them was thru a chat line or do training webinars which were not until the following week. So there we were with multiple questions not enough answers and nowhere to really go. 
It is a shame that they don't have a good process to get you set up. I would have been glad to pay a setup fee where you could have actually talked to a live person and they would have gone through everything with you to make sure you were up and running.

Disapointed

Love HCP

Lifesaver 

Hi Chris, thank you for leaving us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. 

Very disappointed 

Hi Jamie, thank you so much for taking the time to leave us a review, your feedback is very valuable to us. We would love the opportunity to speak with you to learn more about your experience. If you're open to discussing further, please send us an email at proadvocate@housecallpro.com - Thank you again.

 review

They overall are great and highly recommend. 

value

Easy to use and many features I have realized I can't do without

Can't do without it!

The one software that has helped us the most with invoices, scheduling and payment all in one that works great with Quick Books.
 Time saver with our day to day operation and able to book jobs online with customer made easy   

Scheduling & Billing Made Easy  

The tech support and the online chat has been great. i get most of my questions answered in minutes and the tougher question get answered in hours not days like my last software i was using for twenty years.

Great Job

Awesome

Very helpful 

The only application you need to manage your business

Hi Eslam, thank you for leaving us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. 

Great

Micromanaging 

Huge Help

My overall experience with HCP has been really fantastic, we love this product, they are wonderful to work with. You can really tell they care about their customers. They are always improving the product and reaching out to us as customers to see what we want to see in the product.  

Excellent company! 

Always on the ball with customer service 

So EASY! 

100% paper fee and convenience for all my staff and customers.

From the beginning of time

We have seen an incredible increase in reviews since using HCP. We really like that they automate so many features for you. Their online support is phenomenal, it seems like they really are looking out for your business. I appreciate their extra online meet ups and groups.

Great software and support at a great value.

Housecall Pro makes our business look awesome and function like a multi million dollar company with texts, emails and postcard reminders. 

Absolutely love house call pro!

Overall they have been very helpful and definitely root for your business to do well. They are constantly taking feedback and trying to improve. Without the software we would not have been able to grow like we have in a short period of time. 

Growth through use 

I've dealt with other apps in my past, and this is by far the top of the line. I am grandfathered in.

Excellent services

HouseCall Pro is a great fit for my business.

Overall, the service worked great for running my service company!

Great software for service companies!

The customer service is outstanding.  They are quick to walk me through to solutions. 

Raving Fan

Your raving review is much appreciated! Thank you for your feedback. 

Compare Housecall Pro and Service Fusion based on features, pricing, verified reviews, integrations & more. Find out which software is best for your business today.

Jobber’s software helps home service businesses stay organized and deliver excellent customer experiences. With AI tools like Jobber Copilot and automated marketing features, you’ll save time and provide 5-star service. Join 250K+ pros and get started today!

ServiceTitan is a cloud-based field service management solution that proudly support irrigation, commercial septic septic, water treatment, Audio/Visual, commercial locksmith, HVAC, plumbing, construction, electrical, garage door, chimney sweep, and water treatment companies

FieldEdge is the #1 service management software to help you run and grow your entire field service business. We set you up for success!

Housecall Pro is a comprehensive business solution for home service professionals. Trusted by over 45,000 businesses, it offers a range of innovative tools via a user-friendly platform. Easily automate tasks, streamline workflows, communicate with customers in real time, collect data, and more. 

Access Controls/Permissions

Accounting Integration

Activity Dashboard

Activity Tracking

Alerts/Notifications

Appointment Management

Appointment Scheduling

Assignment Management

Audit Trail

Automated Scheduling

Automatic Backup

Availability Management

Bank Reconciliation

Bid Management

Billing & Invoicing

Booking Management

Calendar Management

Calendar Sync

Change Order Management

Chat/Messaging

Client Database

Client Management

Client Portal

Collaboration Tools

Commercial/Industrial

Communication Management

Communications Management

Confirmations/Reminders

Contact Database

Contract/License Management

Cost Estimating

Credit Card Processing

Customer Accounts

Customer Database

Customer History

Customer Management

Customizable Branding

Customizable Forms

Customizable Invoices

Customizable Reports

Customizable Templates

Data Import/Export

Discount Management

Dispatch Management

Document Management

Drag & Drop

Electronic Payments

Electronic Signature

Email Management

Email Marketing

Employee Management

Employee Scheduling

Equipment Maintenance

Equipment Tracking

Estimating

File Storage

Fleet Management

For AEC Industry

For Carpet Cleaners

For Commercial and/or Industrial Electrical Contractors

For Field Service

For Handyman Industry

For HVAC Companies

For Lawn Care

For Locksmiths

For Pest Control Companies

For Plumbing Industry

For Small Businesses

Geographic Maps

Group Scheduling

Historical Reporting

Interaction Tracking

International Moves

Invoice Creation

Invoice History

Invoice Management

Invoice Processing

Job Costing

Job Management

Job Scheduling

Job Tracking

Labor Rates

Lead Management

Local Moves

Location Tracking

Maintenance Scheduling

Marketing Automation

Military/GSA Moves

Mobile Access

Mobile Alerts

Mobile App

Mobile Payments

Mobile Signature Capture

Multi-Location

Online Booking

Online Invoicing

Online Payments

Online Time Clock

Housecall Pro

Android

Linux

Web-based

Windows

iPad

iPhone

President

My customers are also super happy because HP tells them when something is scheduled and allows them to interact with us. More engaged clients mean happy clients that may spend more.

Owner

I love this software, I cannot thank the pros at housecall enough for introducing me to this product. The fee is very affordable and it has everything that I need to run my business daily.

Owner/Technician 

I just like the ease of use and the organization of it. Keeps me organized and helps me accomplish more.

Using HouseCall Pro has been a game changer for our company. We love it, the clients love it and it's amazing value for money.

Great community, lots of questions and answers, fair cost and great team building, I would recommend to anyone with a business.

owner

They utilize a chat bubble on their website for support and have little to no way of escalating a problem to speak with someone. The implementation of new features comes fast and furious.

Office Manager

We reluctantly renewed for one more year because of the hassle of yet another transition, and I can certainly say it has proved to be a mistake and regret.

The estimate tool and proposal tool are awesome the scheduling integration works great and my book keeper uses it as well with the quick books integration.

When your account ask for that information you will not be able to provide that to them. You will eat that loss on your tax filing.

I really like how organized it makes my company and how impressive it has been for many customers.

Owner, Operations Manager

Time entries are easy to edit and update should the need be. Recurring service agreements have been a great feature to help grow the service side of our company.

Business Development

I really like the quick and easy input screen. When I am on the phone with a client and I am scheduling I like to have as few questions to ask the client as possible.

The ease of use of this software is by far some of the best and I demoed several before deciding on Housecall Pro.

Owner/Operator

Responses from the customer service chat are excellent and helpful.

Horrible for my accounts. We can not figure out what we paid in Credit Cards Processing Fees.

Works great on different devices. Support team continues to provide great response time.

President/CEO

Housecall Pro is definitely worth the money we spend for this software. The software is constantly being improved with new features.

If you are looking for a CRM that integrates with Quick Books look no further. This software has saved me time which is very important to me.

Housecall Pro screenshot: Housecall Pro jobs manager

Housecall Pro screenshot: Housecall Pro payments management

Housecall Pro screenshot: Housecall Pro drag-and-drop scheduler

Housecall Pro screenshot: Housecall Pro reviews management

Housecall Pro screenshot: Housecall Pro customer notifications

Freelancers

Mid Size Business

Small Business

ServiceWorks is a cloud-based field operations management solution which provides tools for scheduling, dispatch, accounting, inventory management, point of sale (POS), and more. The software is designed to end-to-end business management for service, and delivery companies.

Houzz Pro is a business management software that is built for enterprises in the residential building, remodeling, and design industries. Contractors can streamline payment scheduling and online invoicing processes as well as track activities through a client dashboard and project timelines.

Calendly helps individuals, teams, and organizations automate the meeting lifecycle by removing the back and forth with scheduling. 

Service Fusion is a cloud-based field service management software that helps to connect office staff, technicians, and clients.

Housecall Pro vs Service Fusion Comparison

Housecall Pro

Service Fusion

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives