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Field Service Management App

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Housecall Pro Pricing, Features, Reviews and Alternatives

Housecall Pro product overview

Price starts from

69

Per month

Flat Rate

What is Housecall Pro?

Housecall Pro supports professionals with all aspects of their daily workflow, including: job scheduling, customer database, invoicing and payment processing, technician dispatch, and much more. It is also fully integrated with access to the Housecall consumer booking app.

Key benefits of using Housecall Pro

  • Housecall Pro delivers premium features packaged in an extremely easy to use interface on mobile and web.
  • What separates Housecall Pro from the rest is its seamless user experience-driven look and feel.
  • Even for the most technologically adverse individuals, Housecall Pro makes it easy to digitize and mobilize a business.
  • Supports apps for iOS, Android, and web, giving users the flexibility to work on the go.
  • Provides users with a dashboard complete with business stats, enabling users to gain actionable insight into business performance.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    FAQs/Forum
    Knowledge Base

    Training options

    Webinars
    Videos
    Documentation
    Live Online

    Housecall Pro pricing information

    Value for money

    4.6

    /5

    2.7K

    Starting from

    69

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Housecall Pro features

    Functionality

    4.5

    /5

    2.7K

    Total features

    144

    25 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Third-Party Integrations
    Reporting & Statistics
    Reporting/Analytics
    Workflow Management
    Data Import/Export
    Document Management

    Housecall Pro users reviews

    Overall Rating

    4.7

    /5

    2.7K

    Positive reviews

    95

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.37/10
    Rating distribution

    5

    4

    3

    2

    1

    2.1K

    465

    71

    32

    33

    Pros
    My customers are also super happy because HP tells them when something is scheduled and allows them to interact with us. More engaged clients mean happy clients that may spend more.
    I love this software, I cannot thank the pros at housecall enough for introducing me to this product. The fee is very affordable and it has everything that I need to run my business daily.
    I just like the ease of use and the organization of it. Keeps me organized and helps me accomplish more.
    Cons
    They utilize a chat bubble on their website for support and have little to no way of escalating a problem to speak with someone. The implementation of new features comes fast and furious.
    We reluctantly renewed for one more year because of the hassle of yet another transition, and I can certainly say it has proved to be a mistake and regret.
    When your account ask for that information you will not be able to provide that to them. You will eat that loss on your tax filing.

    Overall rating contenders

    DW
    AvatarImg

    Damien W.

    Owner operator

    Consumer Services, 1-10 employees

    Review source

    Overall Rating

    Comprehensive services software

    Reviewed 3 years ago

    Transcript

    Damien: Hi. I'm Damien. I'm an HVAC professional. I have my own company. And I give Housecall Pro a five...

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    Mario F.

    Manager

    Accounting, 11-50 employees

    Review source

    Overall Rating

    Housecall Pro Review

    Reviewed 4 years ago

    Transcript

    Mario F.: Hi. My name's Mario, I'm a window cleaner, and I work in the janitorial industry, and I give...

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    Malcolm S.

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    HouseCall Pro is Simply Stunning!

    Reviewed 7 years ago
    Pros

    I have worked in the corporate software industry for more than 30 years. Most recently I worked at a major software supplier with big name major accounts with more than 30,000 licenses for some of their customers. My role involved all aspects of customer service, including corporate demos, involvement in the sale process and post-implementation customer service. The reason I started this review...

    Cons

    No cons were added to this review

    CP
    AvatarImg

    Chad P.

    Electrical/Electronic Manufacturing, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Love this software

    Reviewed 3 years ago

    Love it. Used it before and got my new employer to use it because how great it is.

    Pros

    Had almost all the features of much more expensive products I have used in the past.

    Cons

    Wish it showed side by side pricing of discounts to show savings on a line by line basis, rather than just at the bottom.

    PD
    AvatarImg

    Paul D.

    Construction, 1-10 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Marginally useful for scheduling

    Reviewed 5 years ago

    Extremely disappointing. Huge mistake for us.

    Pros

    HCP is marginally useful for scheduling.

    Cons

    1) No way to document when a client accepts your proposal, which means No CONTRACT. Even if your customer accepts your estimate, you have no documentation of such. This, of course, means that you do not have a contract with the customer, and you have no hope of being paid for the work you did. Kind of a huge problem. 2) Inability to control alerts and messages to customers. It's either ON or OFF -Customers...

    Vendor response

    We would love it if you would reach out to the chat team and ask for a call to go over the features. It looks like we just need to go over them in better detail so you can get the most from them. We'd be happy to help you better utilize our software! Every time a customer approves or declines an estimate it shows up on the estimate details page. Customers can only receive 5 types of automated...

    AS
    AvatarImg

    Anthony S.

    Construction, 1-10 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Housecall Pro Pros & Cons

    Reviewed 3 years ago

    I am very happy with it. I came from Wintac. I was with Wintac for about 25 years and made the switch to Housecall Pro and it has helped me with things Wintac was not capable of helping me with, like my online presence, getting more reviews, tracking how long employees take at jobs, etc.

    Pros

    Very easy to use, the user interface is clear, has mobile app, has desktop app, the company listens to its users and make updates to the software pretty quick. Has open API to a lot of 3rd party software and is open to having more. work orders are great

    Cons

    Still building new features that are very important to have but not there yet, some important features are there but seems like not a lot of time was put into those features where more time might have been put in other less important features. Reporting does not dig deep enough. service agreements need work

    RA
    AvatarImg

    Ryan A.

    Construction, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Housecall Pro changed my life!

    Reviewed 4 years ago

    My overall experience with Housecall Pro has been fantastic. Even more so since I upgraded to the XL

    Pros

    Having the ability to track time, movement, KPI's, reviews, payments, scheduling etc is so powerful!

    Cons

    There are some things that yhe other juggernauts in the industry have that this software doesn't but I am confident they will get there, and I'm happy to have gotten in at basicalky the ground floor.

    Housecall Pro FAQs

    How much does Housecall Pro cost?

    Pricing for Housecall Pro starts at $49 per month per user.


    How do I use Housecall Pro?

    Housecall Pro is cloud-based home service software. Businesses can use its stand-alone modules to schedule jobs, track field technicians, manage customer details, collect payments, and more.


    What does Housecall Pro do?

    Housecall Pro is a field service management solution that manages job scheduling, dispatching, booking, price estimations, invoicing, payment processing, and more.


    Does Housecall Pro integrate with QuickBooks?

    Housecall Pro integrates with QuickBooks Online and Desktop.


    Is Housecall Pro free?

    Housecall Pro offers a free version for individual owners/operators.


    Does Housecall Pro support mobile devices?

    Housecall Pro has a mobile app for iOS and Android devices.


    What other apps does Housecall Pro integrate with?

    Housecall Pro integrates with QuickBooks, Mailchimp, and Amazon Alexa, among other apps.

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