Used the software for about 2 years, was impressed with the ease of implementation and its features. Pros: Cost-effective, user friendly and easy to learn and customize, great document control module, all other modules very good. Mass import is also very helpful. Outstanding customer service, too. Cons: Not the greatest reporting (you still need to export to Excel and make your own charts, and there are some limitation on how much you can customize your forms), but overall great software
We started using this 2 years ago. It functions fine as an off server storage site. It is simple to upload documents and is nice for revisions. The problem starts when trying to ensure that you have seats for all employees so that they have access to the Forms, policies, and PRP's. You don't have a dash board to show open CAPA's or to set any deadlines with reminders for the process owners. It's not interactive to help you organize with your departments. Most of what it offers can be maintained on a share file within a company at no additional expense.
Easy to upload documents and make revisions
Not interactive. Have to assign seat for each employee so that everyone has access. No reminders when due dates are approaching. No trending reports can be generated from any information placed on ISOxpress.
Thank you for reviewing IMSXpress ISO 9001 Quality Management software. The interaction and collaboration features you are missing in the software are not available in the Standard edition of the software, which you are using but can be easily added when you upgrade to Professional edition. The Professional edition has the following additional features:
- Emailing (messages, notifications and alerts)
- Electronic signatures
- Due and past due alerts (by email)
- Dashboards with document approval status, training status, document changes status, and status of all open records
- Document approval requests process
- Automated training with document control integration
-Tasking, and more...
Likelihood to recommend: 4/10
SaaS Subscription Software
ISO 9001 IMSXpress Software
w/ 3 Full User accounts and cloud hosting (SQL DB)
Unlimited maintenance and technical support
$49/month (Annual billing)
$65/month (Monthly billing)
$69/month (Annual billing)
$89/month (Monthly billing)
With options for additional full and train-read-only accounts.