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QT9 QMS Pricing, Features, Reviews and Alternatives

QT9 QMS product overview

Price starts from

1500

What is QT9 QMS?

Quality Management Software made easy. Connect your locations, departments and people with the QT9™ QMS. Modernize quality management with interconnected modules for every business function. The QT9™ QMS eliminates paper by automating compliance across teams all in one place. Drive innovation.

Key benefits of using QT9 QMS

23 Interconnected Modules
Dynamic Dashboard Grids
Automated Email Alerts
FDA 21 CFR Part 11 Compliant for Electronic Signatures
User To-Do Lists
Multi-Site Ready
Approval Management
Verification of Effectiveness
Mobile-Friendly
User-Defined Fields
Custom Branding
Integrated Report Builder

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
Phone Support

Training options

In Person
Documentation
Live Online
Webinars
Videos

QT9 QMS pricing information

Value for money

4.8

/5

61

Starting from

1500

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

QT9 QMS features

Functionality

4.5

/5

61

Total features

248

22 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Reporting & Statistics
Reporting/Analytics
API
Third Party Integrations
Customizable Reports
Document Management

Functionality contenders

QT9 QMS users reviews

Overall Rating

4.7

/5

61

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.19/10
Rating distribution

5

4

3

2

1

48

10

3

0

0

Pros
We love the document portal and it's ability to share and collaborate on documents.

DR

Danielle R.

Training, Documentation Control, ISO Functions, Calibration and Equipment, Supplier and Customer Management, Safety, Corrective/Preventive Action Modules are all great and very useful.

TB

Tia B.

This is the best QMS software for the money. It's intuitive, easy to implement and reliable.

CT

CHARNELLE T.

Cons
After using it for a while, you learn the next steps but a new user struggles without written instructions. QT9 has recognized this weakness and is addressing it in their next version.

KG

Keith G.

The biggest disappointment - No customability of modules and forms.

NW

Nacaro W.

No email notifications if an item goes past due. You can only disply the entire reports that are overdue.

NW

Nacaro W.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Global user of QT9

Reviewed 9 days ago

From demo to deployment, the team at QT9 has supported me with each step of the process. Ongoing training and support has made the rapid deployment seamless and successful. The intuitive nature of QT9 results in almost no learning curve for general users. As the layout and functionality of the modules are similar in design and usage, growing within the software environment has become natural and organic. QT9 has taken the tears out of the daily management of a QMS.

Pros

Software was plug-n-play for our organization. We were able to get the software up, configured and running within days. The intuitive use of the software allowed for rapid deployment within the organization.

Cons

Limited options on customization. However, while the options seem limited, we have had limited need for customization. The software embraces all requirements of most modern QMS needs.

Vendor response

Anthony - Thank you for the positive review. We are happy to hear you were able to get QT9 QMS implemented so quickly. We look forward to working with you more in the future.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

QT9 QMS

Reviewed a year ago

We have observed several benefits from moving to QT9. It has allowed us to move from a paper based/manual QMS system to an electronic system and reduce our paper consumption and record storage. QT9 has streamlined our internal auditing process, preparation for regulatory audits, document control and approval, and organizational training. We have been able to reduce our active documents by 30% as...

Pros

QT9 allowed us to replace our clunky paper based QMS and move completely to a streamlined, validated electronic platform. The ability to easily manage our document control, auditing, non-conformances, corrective actions, preventive actions, complaints, and calibrations in one location instead of having to spend time retrieving records from multiple locations. QT9 made it possible to maintain our...

Cons

One feature that would benefit from improving is the ability to create both corrective action and non-conformance records from a customer complaint. Currently, the software only allows the creation of one or the other, but not both. However, all records between complaints, corrective actions, and non-conformances are linked through a daisy chain scenario, but it can be awkward when retrieving records during an audit. The calibration module was the most difficult for us to implement as it operated a differently than the other modules. However, QT9 technical support assisted and provided us with all of the training that we requested without delay and worked with us to ensure that we implemented the module correctly for our organization's needs.

Vendor response

Jennifer - Thank you for the awesome and super detailed review! We really appreciate you taking the time to share your feedback. These are such great suggestions! We are sharing your feedback with our team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Limited Flexability

Reviewed 2 years ago

To be honest we do not use all the modules within QT9 but the ones we do use allow us to get by and pass our QMS audits, but for the power user like myself that wants to extract detailed performance data you’ll have to extract the data and pull it into excel and manipulate it to get metrics you need. What you see is what you get, no customizing nothing. No overdue notifications or escalation process built in.

Pros

Ease of rolling out the product. Built in forms are helpful for a beginner. There are some features if you dig into the settings that allow you minor custom uses. The Calibration and Prevenative Maintenance Modules are promising and somewhat helpful. The document control module has worked well for us.

Cons

1. the biggest disappointment - No customability of modules and forms. Lots of tabs on the nonconforming product and corrective action forms and you cannot get rid of the tabs you do not need, You cannot even hide the tabs. Absolutely no customization to tailor to your organization. 2. No email reminders if you have overdue actions pending, you’ll have to look at the database daily. 3. No filtering...

Vendor response

Hi Nacaro As soon as we saw the review, we had our team personally reach out to you. 1. Customizability: Unlimited custom fields are quick and easy to setup. Tabs cannot be hidden it is like an economy car vs a luxury car. The features are included. 2. Emails: QT9 automatically sends email reminders and overdue notifications to the responsible parties and/or administrators. 3. Filtering: Each...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

QT9 Quality Management System

Reviewed 4 months ago

Before using QT9 data gathering and analysis was difficult at best. Now we have the ability to analyze data in order to make real changes to the quality of our processes and products.

Pros

Easy to set up and use, yet very powerful reporting capabilities. As the administrator I can add users, structure drop down menus, etc. myself and don't have to rely on outside sources.

Cons

Nothing currently comes to mind, but this is because QT9 asks their customers to submit feature requests for improvement ideas.

Vendor response

Terri - Thank you very much for the 5-star review! It is great to hear you like our simple pricing model with all the modules included. We appreciate you taking the time to share your positive experience.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Very robust program that centralizes and manages essential QMS & EMS processes and outputs.

Reviewed a year ago

The software is outstanding, the support is quick, and thorough. The QT9 team has worked with multiple departments in our organization. From our internal IT group working to setup connections to other platforms, to the implementation team members and document admins as they have been introduced. The support has been consistent and so very much appreciated.

Pros

Intuitive, friendly user interface, the well thought out connections from one module to another. The fact that each module is included and not ala carte is a HUGE benefit. The online training academy is one of the best I have used.

Cons

A lot of filters that just take a bit of getting used to. Sometimes they default and employees need a little extra coaching to make sure they are loading the view they need.

Vendor response

Dina - Thank you very much for the 5-Star review! It is awesome to hear you like that all the modules in QT9 QMS are automatically included. Please feel free to reach out to us at anytime for additional training on any modules or training for any new employees.

QT9 QMS FAQs and common questions

Q. What type of pricing plans does QT9 QMS offer?

QT9 QMS has the following pricing plans:
Starting from: $1500.00
Free Trial: Available


Q. Who are the typical users of QT9 QMS?

QT9 QMS has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does QT9 QMS support?

QT9 QMS supports the following languages:
English


Q. Does QT9 QMS support mobile devices?

QT9 QMS supports the following devices:
Android, iPad, iPhone


Q. Does QT9 QMS offer an API?

Yes, QT9 QMS has an API available for use.


Q. What other apps does QT9 QMS integrate with?

QT9 QMS integrates with the following applications:
Microsoft Outlook, Microsoft Excel


Q. What level of support does QT9 QMS offer?

QT9 QMS offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support

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