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Jobber vs WorkWave Service Comparison

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Good recommendations?

Jobber logo

Jobber

94pts

Overview

Category Leaders

Jobber’s powerful software is perfect for home services businesses. Keep jobs on track and provide a seamless customer experience....

WorkWave Service is a field service software suited for residential maid service companies, lawn & landscape professionals,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet
No screenshots yet

Pricing

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

757

5

4

3

2

1

508

175

32

14

28

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

3.1

58

5

4

3

2

1

19

8

9

5

17

  • Value for money
  • Ease of use
  • Features
  • Customer support
47%
would recommend this app

Pros

Jobber is fairly easy to use once you've had it for a while. They payment integrations are fantastic and the workflow from quote to job completion is great as well.
Very easy to use and was very simple and makes time management more effective. Was great in keeping up with clients and schedules.
I like how easy it is to store all my appointments and photos and everything all in one place. It is easy for all my coworkers to share also.

Pros

It seemed user friendly and like it would streamline our business. It has a lot of useful features if you can find them when you need them.
I was able to easily learn how to use Workwave and received EXCELLENT customer service during my training. They are available any time to answer my questions, and are very professional and courteous.
We liked the ability to track our delivery drivers.

Cons

They are in Canada and the delay on their phone system is frustrating. I got dropped 2x and asked the guy to call me back from his cell phone and he said he wouldn’t.
The mapping system is TERRIBLE AND IT only allows you to reset the route two times a day.
Is technology costly or something. It is MAPPING and we may need to do it more than twice.

Cons

They lied to me in the sales process about what customization options I had. Their "Engineering" department has literally not fixed one single problem.
We have repeatedly requested phone contact. They have taken money from us in error for a dispute 2 times (yes, one dispute = 1 deduction).
Non existent support, issues always blamed on "engineering" but unable to speak to anyone in that department.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features194
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Asset Tracking
  • Assignment Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Automated Quoting
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Barcode/Ticket Scanning
  • Bid Management
  • Billing & Invoicing
  • Billing Portal
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Change Order Management
  • Chemical Usage Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Client Tracking
  • Comment Library
  • Commercial
  • Commercial Inspections
  • Commercial Properties
  • Commercial/Industrial
  • Communication Management
  • Compliance Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Cost Database
  • Cost Estimating
  • Cost Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Digital Signature
  • Discount Management
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • Driver Management
  • Electrical Estimating
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Facility Scheduling
  • File Storage
  • Financial Management
  • Fleet Management
  • For AEC Industry
  • For Arborists
  • For Carpet Cleaners
  • For Commercial and/or Industrial Electrical Contractors
  • For General Contractors
  • For HVAC Companies
  • For Handyman Industry
  • For Janitorial Services
  • For Lawn Care
  • For Locksmiths
  • For Pest Control Companies
  • For Plumbing Industry
  • For Residential
  • GPS
  • Geographic Maps
  • Geolocation
  • Groundskeeping Management
  • Group Scheduling
  • Historical Reporting
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Irrigation Tracking
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labor Forecasting
  • Labor Rates
  • Lead Management
  • Location Tracking
  • Maintenance Scheduling
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Offline Access
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Photo Capture
  • Photos/Images
  • Preventive Maintenance
  • Pricing Management
  • Pricing and Cost Calculations
  • Progress Reports
  • Project Management
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Reminders
  • Repair Estimates
  • Report Summary
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Resource Scheduling
  • Route Optimization
  • Routing
  • SMS Messaging
  • Safety Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Status Tracking
  • Subcontractor Management
  • Surveys & Feedback
  • Takeoff
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Team Management
  • Technician Management
  • Template Management
  • Templates
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Warranty Tracking
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Total features86
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Asset Tracking
  • Assignment Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Automated Quoting
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Barcode/Ticket Scanning
  • Bid Management
  • Billing & Invoicing
  • Billing Portal
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Change Order Management
  • Chemical Usage Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Client Tracking
  • Comment Library
  • Commercial
  • Commercial Inspections
  • Commercial Properties
  • Commercial/Industrial
  • Communication Management
  • Compliance Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Cost Database
  • Cost Estimating
  • Cost Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Digital Signature
  • Discount Management
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • Driver Management
  • Electrical Estimating
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Facility Scheduling
  • File Storage
  • Financial Management
  • Fleet Management
  • For AEC Industry
  • For Arborists
  • For Carpet Cleaners
  • For Commercial and/or Industrial Electrical Contractors
  • For General Contractors
  • For HVAC Companies
  • For Handyman Industry
  • For Janitorial Services
  • For Lawn Care
  • For Locksmiths
  • For Pest Control Companies
  • For Plumbing Industry
  • For Residential
  • GPS
  • Geographic Maps
  • Geolocation
  • Groundskeeping Management
  • Group Scheduling
  • Historical Reporting
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Irrigation Tracking
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labor Forecasting
  • Labor Rates
  • Lead Management
  • Location Tracking
  • Maintenance Scheduling
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Offline Access
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Photo Capture
  • Photos/Images
  • Preventive Maintenance
  • Pricing Management
  • Pricing and Cost Calculations
  • Progress Reports
  • Project Management
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Reminders
  • Repair Estimates
  • Report Summary
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Resource Scheduling
  • Route Optimization
  • Routing
  • SMS Messaging
  • Safety Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Status Tracking
  • Subcontractor Management
  • Surveys & Feedback
  • Takeoff
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Team Management
  • Technician Management
  • Template Management
  • Templates
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Warranty Tracking
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations25
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations3
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

AvatarImg
AvatarImg

Wallace A.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Jobber logo

Jobber

Didn't even get to sign up

Reviewed 8 years ago

I was on a trial period to use that ended. They asked if I wanted an extension and I said yes. Never heard back. Contacted them stating I would like to try a little longer to test the rest of the features and Kim told me I would have to wait until that Tuesday before she will call me.

Pros

Looks good what I tried out.

Cons

Customer service is very poor. Dodged that bullet.

TE
AvatarImg

Tonya E.

Consumer Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Jobber logo

Jobber

Small Business Dispatch Software

Reviewed a year ago

6/10

Pros

Easy scheduling, And Client communications

Cons

Invoicing, Products and Service Tabs, Maintenance tracking and Quotes

Vendor response

Hey Tonya! Thanks so much for your review! We're so glad that you've found scheduling easy with Jobber and would love to learn more about how we can improve in other areas. We love feedback, so please feel free to reach out to our Support team at support@getjobber.com, 1-888-721-1115 (ext. 1), or by live chat. It'd be great to hear from you!

BP
AvatarImg

Barry P.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Jobber logo

Jobber

Pest Control

Reviewed 9 years ago

Excellent product for the service industry. Easy to document service and generate invoices from the field. Customer service is exceptional

Pros

No pros were added to this review

Cons

No cons were added to this review

mb
AvatarImg

mike b.

Construction, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Jobber logo

Jobber

jobber crashes and looses your info

Reviewed 9 months ago

not happy I will go back to zoho

Pros

nothing is good about jobber from the crashing software to their smug customer service, I'm not a fan, am very disappointed

Cons

crashes, smug customer service, I'm very disappointed in their process

Vendor response

Hey Mike, It sounds like we may have missed the mark on this one. We are sorry to hear that you have not had the best experience with the mobile app or our Support Team. We are interested in hearing more about how this affected you, so one of my Representatives will be reaching out. Thank you for taking the time to leave a review.

AJ
AvatarImg

Amanda J.

Consumer Services,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Jobber logo

Jobber

Works well for me.

Reviewed 9 years ago
Pros

I love it. It stays up to date meets all our work requirements. I can't complain.

Cons

I don't have anything to complain about with this service.

RB
AvatarImg

Roy B.

Consumer Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Jobber logo

Jobber

customer service not very good

Reviewed 4 months ago

it was hard to not have the support needed to move from another platform. Im thinking of moving back

Pros

Dashboard and functionality is great and easy to use once you learn it but there need to be a better onboarding process

Cons

customer service and onboarding was painful. no help no support

C
AvatarImg

Charles

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Jobber logo

Jobber

BEST APP EVER

Reviewed 10 years ago

Awesome app! great service! Worth the Money

Pros

Operational Dependable Great Customer Service

Cons

Work in progress (additional updates being made to make it more awesome

LB
AvatarImg

L B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Jobber logo

Jobber

Good Job Jobber

Reviewed 11 years ago

I have used Jobber for the last 7 months, the best thing Jobber does for me is save time. Jobber is an awesome tool for scheduling, invoicing and record keeping, and can be accessed from virtually anywhere! I can process invoices and record payments in just a few hours instead of a few days! The Jobber team provides amazing customer service, and the software is improving all the time. After a 3 year long search I am very happy to have found such a quality package, do yourself a favor and try it out.

Pros

Customer Service, Flexibility, Affordability, It works!

Cons

Minor and few

KA
AvatarImg

Kay A.

Construction, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Jobber logo

Jobber

Customer Experience is Unacceptable

Reviewed 4 months ago

I have had the WORST experience with customer service. They have held up over $30K in invoices for over 9+ business days. I have been on the phone with customer service daily for 2+ hours with NO response, NO ability to escalate, and now work has completely HALTED. Regardless of the APP, the experience is NOT worth it.

Pros

App is great, customer service is terrible.

Cons

I have had the WORST experience with customer service. They have held up over $30K in invoices for over 9+ business days. I have been on the phone with customer service daily for 2+ hours with NO response, NO ability to escalate, and now work has completely HALTED.

SP
AvatarImg

Sheri P.

Chemicals, 201-500 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Jobber logo

Jobber

Quick and easy

Reviewed 2 years ago

Works well for scheduled appointments with reminders

Pros

Reminders for service and easy invoicing for services rendered

Cons

Not commonly used, but up and coming to more businesses

Vendor response

Hi Sheri! Thank you so much for your great review and rating! We really appreciate you taking the time to share your feedback. It's awesome to hear that you're finding Jobber easy to use and that your enjoying the automated reminders features! If you ever have questions, our team would love to hear from you! You can reach the Support team at 1-888-721-1115 or in the Live Chat in your account. Have a great week!

SK
AvatarImg

Sarah Kathryn W.

Consumer Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

Jobber logo

Jobber

NOT Happy With Jobber

Reviewed 4 years ago

At this point i would NOT recommend jobber. i have found several bugs in their system and I feel like I am another member of their tech support at this point, but not getting paid. The mapping system is TERRIBLE AND IT only allows you to reset the route two times a day. ummmmm WHY? is technology costly or something? It is MAPPING and we may need to do it more than twice. They are in Canada...

Pros

It barely meets my requirements for what I need.

Cons

Mapping is not good. Customer service usually is not good. Billing is not right.

Vendor response

Hi Sarah, we're very sorry to hear about your negative experience with Jobber and can understand how frustrating those issues must be. A member of our Success Team has reached out to find out more, and we hope things have improved since.

MH
AvatarImg

Melinda H.

Consumer Services, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Jobber logo

Jobber

User

Reviewed 5 years ago
Pros

Click in n out feature was what we loved most

Cons

Ease of use is not so easy. Had to contact customer service many times

Vendor response

Hi Melinda, thanks for your review! If you're still using Jobber, it would be great to hear more about what could make things easier to use. Please reach out to our Success Team via chat, phone, or email as we'd like to collect that feedback for our Product Team.

TG
AvatarImg

Troy G.

Consumer Services, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Jobber logo

Jobber

Review of Jobber

Reviewed 3 months ago
Pros

Customer Service is what I like most about Jobber.

Cons

I dislike the price and the slow roll out of new abilities. I wish they would also listen to what their customers ask for in regards to ability and utility.

SB
AvatarImg

Sue B.

Consumer Services, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Jobber logo

Jobber

Zero customer service

Reviewed 4 years ago

Zero customer service

Pros

I found the software fairly easy to use for inputting clients, jobs, employees.

Cons

Zero customer service Too expensive for what I wanted Didn't do functions that I really needed

Vendor response

Hi Sue, we're very sorry to hear about your experience. We pride ourselves on offering world class customer service from our award-winning Success Team, so we're going to look into your experience and see what went wrong and how we can do better next time. We wish the best for your and your business.

mc
AvatarImg

matt c.

Consumer Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Jobber logo

Jobber

Jobber is the best

Reviewed 7 months ago
Pros

offers a variety of products and frequent updates

Cons

None. Jobber has excellent customer service and their product is very easy to use

Vendor response

Hi Matt! Thank you for sharing your positive experience with Jobber! We are delighted to hear that you appreciate the range of products we offer, as well as the frequent updates. Your kind words about our excellent customer service and the ease of use of our product mean a lot to us.

LO
AvatarImg

Lekan O.

Facilities Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Jobber logo

Jobber

Great customer service

Reviewed 5 years ago

Great customer service satisfaction

Pros

The software is easy to use, awesome customer service

Cons

There is nothing to write about. They are an excellent company

Vendor response

Thanks so much for your review, Lekan! You made our day and we're so glad to have you on the team.

BK
AvatarImg

Ben K.

Mechanical or Industrial Engineering, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Jobber logo

Jobber

Jobber Review

Reviewed 5 years ago

Overall experience has been Great!!

Pros

I like the pricing and the customer service is Awesome!!

Cons

The techs in the field have some problems navigating through the software. Putting a message in the client notes can be a pain.

Vendor response

Thanks for your review, Ben! If you're able to reach out to our team, we'd really like to hear how we can help your team out in the field more and collect feedback. Glad to be on your team!

IF
AvatarImg

Ivy F.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Jobber logo

Jobber

Quick, easy, efficient! Customer service is AMAZING

Reviewed 6 years ago
Pros

Customer service gets back to you quicker and is more helpful than any other customer service experience I have ever had. Also, the program is very adaptable to your companies needs.

Cons

I love the help videos but I wish they went a little more in depth. The software takes some time to get used to but once you get the hang of it, it ultimately saves time in the long run.

MI
AvatarImg

Maid In Oahu

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Jobber logo

Jobber

GetJobber is Fantastic!

Reviewed 11 years ago

I have been using Getjobber.com since last October and I find it very easy to use, very user friendly..the invoices that I mostly use it for are SO professional looking and I love them! I fully admit to not using Getjobber.com to the best of the abilities that they offer, but I plan on it soon! For what I do use it for, it works well and most importantly, the customer support is fantastic.

Pros

Customer service, the invoices look so professional, I love it!

Cons

I haven't used it to the best of it's abilities and capabilities, but I find that to be my own fault, not Getjobber.com's fault.

BB
AvatarImg

Benoit B.

Glass, Ceramics & Concrete, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Jobber logo

Jobber

Good All Around

Reviewed 8 years ago

This software gives me more time to actually work. It helps me with most of the tasks I need to do besides my work. Great customer support. Lacks a couple of features for my needs but I can get around.

Pros

Customer service. Ease of use. Lots of very useful features.

Cons

Can't put both taxes on the invoice/quote (Quebec). Would need a Main client and sub clients. Since we're working a lot with condos we would need to have lots of sub clients and bill to the main client (the condo). Would need to improve the invoice / quote layout... we're losing too much space and it gets to a second page too fast.

CJ
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CA J.

Research, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Jobber

Field Service Excellence

Reviewed 5 years ago
Pros

Helps keep field service work, contractors, orders, accounting and more organized.

Cons

There were no cons observed about this product.

Vendor response

Thanks for your review!

FL
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Francesco L.

Entertainment, 11-50 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Jobber

Good service

Reviewed 5 years ago
Pros

Good complete package for payments and invoicing. Good user interface

Cons

Overall is a good service, maybe they could expand the range of integration with third parties

Vendor response

Thanks for your review, Francesco! We're glad to be on the Spotlime team. If there are specific integrations you'd like to see, please reach out to our team and we'll can make sure they're on our radar :)

MS
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Maggie S.

Consumer Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jobber

We are Canada's most award winning home cleaning service - we need legit software!

Reviewed 6 years ago

Great people, great customer service.

Pros

Ease of use, aligned with our business flow, great staff/ support.

Cons

We would like the ability schedule jobs beyond 10 years.

Vendor response

Thanks so much for your review, Maggie. So glad to have you, Ryan, Lisa, Shelley, and the whole POSH crew on the team :) And your holiday card made our day this year!

NF
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Nichole F.

Consumer Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jobber

Best all around business app

Reviewed a year ago

Great customer service and support.

Pros

I love everything thing about Jobber from on point customer service, quotes, schedule and invoices. Professional and everything you could need to run my business in one convenient fair priced app.

Cons

There is nothing I can complain about. Best all around app for business

Vendor response

Thanks for your lovely review, Nichole! We're so happy to hear that our Support team has been able to help you out in the past and that you've been loving Jobber so far.

CV
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Chris V.

Consumer Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Jobber

Works well for small service business

Reviewed 6 years ago
Pros

Easy to use, payments can be made directly in the app, you can see who has unpaid invoices right on the dashboard.

Cons

Doesn't seperate merchant service fee from total payment making it hard when it's time to reconcile books