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Jobber

Quoting, scheduling, & invoicing for home service businesses

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Jobber Pricing, Features, Reviews and Alternatives

Jobber product overview

Price starts from

35

Per month

Flat Rate

What is Jobber?

Jobber helps home service businesses provide a seamless customer experience and keeps jobs on track, from the customer’s request to the moment you’re paid.

Key benefits of using Jobber

  • Streamline your workflow by converting quotes to jobs and invoices with one click

  • Schedule jobs and dispatch your crew faster than your competition by creating and assigning jobs in seconds

  • Offer seamless customer service with online booking and payments

  • Prevent no-shows and cancellations by sending automated reminders to let customers know you’ll be coming

  • Get free, award-winning customer support
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    Chat
    FAQs/Forum
    Phone Support

    Training options

    Webinars
    In Person
    Documentation
    Videos
    Live Online

    Jobber pricing information

    Value for money

    4.5

    /5

    596

    Starting from

    35

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Jobber features

    Functionality

    4.2

    /5

    596

    Total features

    180

    40 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Reporting & Statistics
    Reporting/Analytics
    Third Party Integrations
    Customizable Reports
    Document Management
    Workflow Management

    Functionality contenders

    Jobber users reviews

    Overall Rating

    4.5

    /5

    596

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.9/10
    Rating distribution

    5

    4

    3

    2

    1

    410

    144

    18

    8

    16

    Pros
    Jobber is fairly easy to use once you've had it for a while. They payment integrations are fantastic and the workflow from quote to job completion is great as well.

    KD

    Kirk D.

    Very easy to use and was very simple and makes time management more effective. Was great in keeping up with clients and schedules.

    AR

    Anonymous Reviewer

    I like how easy it is to store all my appointments and photos and everything all in one place. It is easy for all my coworkers to share also.

    AR

    Anonymous Reviewer

    Cons
    They are in Canada and the delay on their phone system is frustrating. I got dropped 2x and asked the guy to call me back from his cell phone and he said he wouldn’t.

    SK

    Sarah Kathryn W.

    The mapping system is TERRIBLE AND IT only allows you to reset the route two times a day.

    SK

    Sarah Kathryn W.

    Is technology costly or something. It is MAPPING and we may need to do it more than twice.

    SK

    Sarah Kathryn W.

    Overall rating contenders

    Overall Rating

    Should have switched sooner!

    Reviewed a year ago

    Transcript

    Rufus H: Hi, I'm Rufus. I'm an owner. I give Jobber four out of five stars. And for more reviews like...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Jobber is the BEST

    Reviewed 3 years ago

    I first started using jobber almost 5 years ago when I decided to test out the free trial. Since that day, I have continued using the software and have grown my business over 400%. I think one of my favourite parts about jobber is the level of exceptional customer service; not only online but also in person. Additionally, my work flow for my business has improved a vast amount over the years. Invoicing:...

    Pros

    -The jobber platform is very easy to use and can be learned quickly. -Batch invoice creation is extremely helpful. -Jobber makes quoting, booking and scheduling jobs a breeze! -Having a client hub is a real crowd pleaser.

    Cons

    Jobber is overall a 5/5 software system that has been the best thing for helping my business grow. Over the almost 5 years of using Jobber, the only thing I would like to remind people is that once you delete something, there is no way to get it back. I accidentally deleted an invoice once, and it was gone for good. This was my mistake, so as long as you're more cautious than I was that day, you'll be good.

    Vendor response

    Andy! Thanks so much for this thorough feedback. We're so proud to work with your team and are so glad to hear we've been able to help make improvements across your processes. Unfortunately we can't always recover deleted items, but sometimes we can, so always feel free to reach out to our Success Team in the event we can recover something just in case. Thanks again for taking the time to leave a review :)

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Good Software.....Greedy Management

    Reviewed 7 months ago
    Pros

    I love how easy it was to set everything up and get started with this software. The calendar is great as well as many other features.

    Cons

    I HATE that I cannot charge our clients the credit card processing fee automatically. It is very time consuming to have to tell every single person to call or email the office if they want the 3% convenience fee added to their invoice and update their payment settings. This was supposed to make collecting money easy - not so time consuming and such a headache. I also HATE that management is so greedy...

    Vendor response

    Hi Marcus, thank you for taking the time to share your feedback. It's wonderful that you're finding Jobber easy to use in running your day-to-day operations, and that you're enjoying the scheduling features. We are always eager to learn about how we can improve, and we are very sorry to hear about your negative experience. Our team would love the opportunity to directly discuss your product feedback, and better understand how these features would positively impact your business. Our support team is available from 8am-5pm MT, M-F at your convenience by phone (1-888-721-1115) or email (support@getjobber.com). We would be happy to address your concerns about your subscription and feature changes.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Perfect for lawn care

    Reviewed 2 months ago

    I run a 2 truck lawn care business with Jobber and we pack our days very full of work. I can build weekly/biweekly or one time visits easily, edit them on the fly and ensure everything is captured on the invoices. The payment portal for customers, the consistent branding across quotes, invoices and receipts and the payment options make my company seem like a much larger and more established business. The process is so slick that I am saving hours and hours of tedious work every week.

    Pros

    Job scheduling for the whole season is easy, and with automated invoice reminders and batch invoicing, I can get the admin side of the job done quickly and accurately so I can focus on other parts of the business.

    Cons

    I don't have much to complain about - everything works for me.

    Vendor response

    Hey Chris! Thank you so much for your fantastic review. Our goal is to help business owners like you be successful by saving time and making running your business easier, so it's awesome to hear that Jobber is helping you save hours of work every week - it's music to our ears! If you haven't already, you can check out our awesome referral program! If you'd like more information, feel free to give our team a call at 1-888-721-1115. We'd love to hear from you!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Bad jobber

    Reviewed 2 months ago

    Not but problems

    Pros

    It was a crm looks good and sounds good

    Cons

    To many issues scheduling is bad, they lie to get you setup. Any evidence for disputes jobber will fail.

    Vendor response

    Hi there Matthew, thanks for reaching out to share your feedback. We're sorry to hear that you found some issues with setting up Jobber and using the scheduling tool. Our development team is always eager to hear how we can improve, so I will be sure to share your feedback with them. Our team has been in contact with you regarding your account, and we take these situations very seriously. If you would like more clarification or have any additional feedback that you would like to share, our team is available by phone at 1-888-721-1115 ext. 2 or via email at support@getjobber.com.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Look no further! Jobber is the winner!

    Reviewed 2 months ago
    Pros

    Jobber was seamless to set up and start using immediately. The customer support is superb. Well worth the cost if you need to easily manage your customer's work orders. Love the mapping feature of the daily schedule. Also appreciate being able to customize many of the features to fit our needs!

    Cons

    When a customer fills out a job request, the information doesn't automatically generate into the work order.

    Vendor response

    Hi Sharonda, Thank you so much for your lovely, detailed review! If you'd like to chat about Requests or if we can clarify anything related to your account feel free to get in touch at 1-888-721-1115 Option 2. Have a great week!

    Jobber FAQs and common questions

    Q. What type of pricing plans does Jobber offer?

    Jobber has the following pricing plans:
    Starting from: $35.00/month
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of Jobber?

    Jobber has the following typical customers:
    Freelancers, Mid Size Business, Non Profit, Small Business


    Q. What languages does Jobber support?

    Jobber supports the following languages:
    English


    Q. Does Jobber support mobile devices?

    Jobber supports the following devices:
    Android, iPad, iPhone


    Q. Does Jobber offer an API?

    No, Jobber does not have an API available.


    Q. What other apps does Jobber integrate with?

    Jobber integrates with the following applications:
    Authorize.Net, PayPal, Zapier, Square Point of Sale, Stripe, Quickbooks Online, Google Calendar, Mailchimp, Braintree


    Q. What level of support does Jobber offer?

    Jobber offers the following support options:
    Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support

    Related categories