Jobber - 2024 Pricing, Features, Reviews, & Alternatives

Reviewers appreciate Jobber's scheduling capabilities for their ease of use and efficiency. They find the drag-and-drop functionality helpful for adjusting schedules and informing field personnel of changes. Users report that the ability to schedule recurring jobs and color-code appointments enhances organization. However, some reviewers mention difficulties with non-standard recurring schedules and bulk deletion of jobs. They say the capability is essential for managing work levels and customer communication, making it a valuable aspect of Jobber. Of the 29 Jobber users who gave detailed accounts of their use of Scheduling, 100% rated this feature as important or highly important.

Users report that Jobber's mobile access is important for field operations, allowing staff to clock in and out, track schedules, and receive real-time updates. They find the app intuitive and easy to use, though some note that it lacks certain administrative functions available on the desktop version. Reviewers appreciate the ability to manage quotes, invoices, and job details on the go, which enhances efficiency and customer engagement. They say the mobile app is vital for seamless business operations. Of the 43 Jobber users who gave detailed accounts of their use of Mobile Access, 98% rated this feature as important or highly important.

Reviewers indicate that Jobber's calendar management is user-friendly and essential for scheduling appointments, managing workloads, and ensuring customer satisfaction. They appreciate the color-coding and drag-and-drop capabilities for easy adjustments. Users report that the visual display and various views help in organizing tasks and appointments effectively. However, some mention issues with syncing with Google Calendar and suggest improvements for better integration. They find this aspect of Jobber critical for maintaining an organized workflow. Of the 35 Jobber users who gave detailed accounts of their use of Calendar Management, 97% rated this feature as important or highly important.

Users report that Jobber's billing and invoicing capabilities streamline payment processing and improve customer relations. They appreciate the automation of invoices and follow-ups on past due payments. Reviewers highlight the ease of creating and sending invoices, setting tax rates, and integrating with QuickBooks. Some users mention the inability to pass on credit card processing fees and the lack of flexibility in progress invoices. They find this aspect of Jobber makes financial management more efficient. Of the 21 Jobber users who gave detailed accounts of their use of Billing & Invoicing, 95% rated this feature as important or highly important.

Reviewers appreciate Jobber's real-time scheduling for its ability to update schedules instantly and notify both customers and technicians. They find it helpful for making on-the-fly adjustments and ensuring all team members are informed of changes. Users report that this capability reduces the chance of forgetting tasks and enhances promptness. They say it is particularly useful for industries with frequently changing schedules, making it a beneficial aspect of Jobber for maintaining operational efficiency. Of the 20 Jobber users who gave detailed accounts of their use of Real-time Scheduling, 75% rated this feature as important or highly important.