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Jobber Logo
Jobber
4.5
(715)

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Quoting, scheduling, & invoicing for home service businesses

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(141)

Jobber Pricing, Features, Reviews and Alternatives

Jobber product overview

Price starts from

19

Per month

Flat Rate

What is Jobber?

Jobber helps home service businesses provide a seamless customer experience and keeps jobs on track, from the customer’s request to the moment you’re paid.

Key benefits of using Jobber

  • Streamline your workflow by converting quotes to jobs and invoices with one click

  • Schedule jobs and dispatch your crew faster than your competition by creating and assigning jobs in seconds

  • Offer seamless customer service with online booking and payments

  • Prevent no-shows and cancellations by sending automated reminders to let customers know you’ll be coming

  • Get free, award-winning customer support
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    Chat
    FAQs/Forum
    Phone Support

    Training options

    Webinars
    In Person
    Documentation
    Videos
    Live Online

    Jobber pricing information

    Value for money

    4.4

    /5

    715

    Starting from

    19

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Jobber features

    Functionality

    4.2

    /5

    715

    Total features

    192

    46 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Reporting & Statistics
    Third Party Integrations
    Reporting/Analytics
    Customizable Reports
    Data Import/Export
    Real Time Data

    Functionality contenders

    Jobber users reviews

    Overall Rating

    4.5

    /5

    715

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.81/10
    Rating distribution

    5

    4

    3

    2

    1

    484

    168

    27

    11

    25

    Pros
    Jobber is fairly easy to use once you've had it for a while. They payment integrations are fantastic and the workflow from quote to job completion is great as well.
    Very easy to use and was very simple and makes time management more effective. Was great in keeping up with clients and schedules.
    I like how easy it is to store all my appointments and photos and everything all in one place. It is easy for all my coworkers to share also.
    Cons
    They are in Canada and the delay on their phone system is frustrating. I got dropped 2x and asked the guy to call me back from his cell phone and he said he wouldn’t.
    The mapping system is TERRIBLE AND IT only allows you to reset the route two times a day.
    Is technology costly or something. It is MAPPING and we may need to do it more than twice.

    Overall rating contenders

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    Rufus H.

    Owner-operator

    Construction, 1-10 employees

    Review source

    Overall Rating

    Should have switched sooner!

    Reviewed 2 years ago

    Transcript

    Rufus H: Hi, I'm Rufus. I'm an owner. I give Jobber four out of five stars. And for more reviews like...

    NF
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    Nichole F.

    Owner/operator

    Consumer Services, 1-10 employees

    Review source

    Overall Rating

    Best all around business app

    Reviewed 5 months ago

    Transcript

    Nichole F.: My name is Nichole. I'm the owner and operator of My 3 Daughters, LLC. It's a cleaning and...

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    Eric S.

    Construction, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Game changer for Trades businesses

    Reviewed 4 years ago

    Support and product development are outstanding, other than dual property owners pretty much every issue or 'complaint' I've ever had have been addressed via updates, or with simple education. My Jobber mantra is '... it's probably right in front of me...', and odds are if I need a feature, it likely is in fact already there. In summary, I have stopped recommending Jobber to any of my local competitors, as it has literally become my single most valuable business tool.

    Pros

    The user experience is second to none, both Client and User. We continually sell jobs away from competitors due to the ease of quote approval alone, and overall convenience and professional appearance are again best-in-class

    Cons

    Would LOVE to have the ability to list [2] property owners' names, first & last, when different. In our [SF Bay Area] more often than not we have homeowner-partners with separate last names, and both want to be included on all paperwork... honestly that's the ONLY complaint I can come up with after two years of daily use!

    Vendor response

    Thanks for the review, Eric! So glad to hear things are going well and that overall you're enjoying and getting value from Jobber. We've made a note to our Product Team about your request around having multiple pieces of contact info per client as that value with multiple property owners/managers is totally understandable. It's certainly not off the table for future updates. Cheers!

    RA
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    Rich A.

    Consumer Services, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Jobber - MY Business OSS

    Reviewed 3 years ago

    My overall experience with Jobber has been quite positive as it helps me immensely run my business. It is my OSS today. It assigns and tracks all work requests, quotes, jobs and tasks. It also does our invoicing and passes data nicely to Quickbooks for great financial reporting. I just wish I had more robust reporting features with it.

    Pros

    Having a system that can be quickly and easily implemented and used by small business that incorporates features including integrates that addresses 'quote to cash' work flow was essential. Jobber does the job nicely, quickly, easily and is quite affordable for any small business. It integrates nicely with financial systems such as QuickBooks too.

    Cons

    Reporting is weak with the version I currently have. There are some standard reports that provide some fair data qualities but to customize reports using custom fields or job fields is quite weak. Exporting any report to Excel does not work well. I dont get the attachment file when attempting.

    Vendor response

    Hi Rich, thanks so much for your review. We're glad things are going well overall, and have noted your feedback for more advanced reporting. We're always looking at providing better business insights to our customers, so if you have additional info you'd like to share with us don't hesitate to reach out to our Success Team and we can collect that for our Product Team. Cheers!

    DO
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    David O.

    Consumer Services, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Jobber does care about setting up new stuff or helping

    Reviewed 17 days ago

    I used until I found something that will work for me.

    Pros

    Nothing to be honest. It was okay at booking page but that is about it.

    Cons

    Nothing. I hated to use this sofeware everytime I logged it. It was a nightmare

    Vendor response

    Hey David! We're so sorry to hear that you didn't have a good experience with getting set up with Jobber. We would love to get in touch and learn more about how we can improve so please don't hesitate to reach out to our Support team at support@getjobber.com or 1-888-721-1115 (ext. 1). Thank you!

    TH
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    Tamara H.

    Construction, 11-50 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Satisfied Jobber Customer

    Reviewed 3 months ago

    Overall Jobber saves us alot of time for day to day opperations and makes it easy to schedule and bill our clients. We are very happy to have found this software and are looking forward to all of the additional features they are coming out with.

    Pros

    The features we enjoy most about Jobber are the ease of use when it comes to scheduling. It is very user friendly to add visits or move the schedule around if needed. Also being able to create notes in each clients profile or for a specific job is a great way to keep up to date on what jobs are still in progress or are finished. Jobber is working great for us and we are very happy to continue using this software with all of the new features they are rolling out.

    Cons

    There are some features when it comes to scheduling multiple visits that could be streamlined but overall it is workable to get around this although it is time consuming.

    Vendor response

    Hi Tamara! Thank you for leaving us a review. It is always wonderful to hear from folks using Jobber, and we appreciate you sharing your experience with us. We are rolling out new features and improvements from time to time. If you ever have feedback, always feel welcome to call or chat with our Support team to share it with us. Glad to hear that things are going well! Take care!

    JM
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    Jordan M.

    Construction, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Good, could be more customizable.

    Reviewed 5 months ago

    We are able to make use of most of the features. For the price, it is worth it. We mainly use it for scheduling employees and keeping track of timesheets. Also, the client Database is quite useful.

    Pros

    We like the scheduling and the client portal.

    Cons

    We don't like the invoicing procedure. Having to add everything from the timesheet to the job is tedious and could be done easily with a change to the program.Why not have the option to populate the invoice with all of the current man hours/visits that are on the job when generating an invoice?

    Vendor response

    Hi Jordan! We really appreciate your review of Jobber and your feedback! We'll certainly send your comments to our developers. If you ever have more feedback for us, please reach out to our Support team and they'd be able to provide it to our developers. They may be reached at 1-888-721-1115 opt 1, support@getjobber.com, or you can send us a message through live chat. Cheers!

    Jobber FAQs

    How much does Jobber cost?

    Jobber offers three premium plans with a 30% discount for annual subscriptions. For one user, they offer the Core plan, which starts at $49 per month. For up to seven users, there is the Connect plan, which starts at $149 per month. For up to 30 users, there is the Grow plan, which starts at $299 per month and $19 per additional user per month.

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    Does Jobber integrate with QuickBooks?

    Yes, Jobber integrates with QuickBooks.

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    How can I join Jobber?

    You can become a Jobber partner, ambassador, or affiliate by submitting an application through the Jobber website.

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    Is Jobber free?

    No, Jobber is not free, but they do offer a 14-day free trial.

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    What does Jobber do?

    Jobber is a service scheduling software solution for small home services businesses. The platform is designed to help manage day-to-day operations such as scheduling jobs, invoicing customers, managing crews, and collecting payments.

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    How do I use the Jobber app?

    You can use the Jobber app to track your assigned work items with three ways to view your schedule: day view, list view, and team view. You can also access client and job information from the field as well as collect payment and create invoices.

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    Does Jobber have GPS tracking?

    Yes, Jobber offers employee GPS tracking, powered by FleetSharp, for an additional charge.

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