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NetSuite vs Coupa Comparison

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Overview

Category Leaders

NetSuite provides organizations with an integrated system of cloud applications that helps them run their business. More...

Category Leaders

Coupa’s cloud-based suite of financial applications provide visibility and control over all expenditure in your company;...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.1

1.4K

5

4

3

2

1

599

599

177

32

43

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.1

88

5

4

3

2

1

38

35

6

2

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

Pros

The best part of the software is that you You can download data for any period that you desire. It provides with a very user-friendly dashboard and the ease of accounting is also there.
It's ability to allow the user to customise the report by adding data field(s) which is great as we do not always need to go behind IT Professional asking for help.
The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove.

Pros

As a member of the finance team this is a useful too that helps us track expenses and make sure that we are charging to the correct cost centers. The approval process is also very helpful.
Coupa speed is excellent and its is easy to use, whenever nee features are launched they are also easy to deploy and integration was smooth.
Coupa is a reliable software, with good security measures. It has different funcionalities, such as receiving POs, sending invoices, etc.

Cons

My advice for those scoping out Netsuite is seriously analyze your business requirements and then advocate the hell for them in the scoping or implementation phases.
Please do your research before you find yourself stuck in a contract with a bunch of misleading employees that won't even respond to your email or try to address your concerns.
I hate the reporting functionality, avoid it if I can. Might be that I don't really understand its uses.

Cons

UI is confusing and even navigation to find what you need to do, before doing the thing, is difficult. Reporting is also confusing to set up.
Specifically, we are struggling with the supplier integration and though we have weekly calls, we are still having problems.
Very bad, always have problems with the page, can't change the password and the message error is a random message that do not help.
  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features346
  • "What If" Scenarios
  • 1099 Preparation
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Query
  • Ad hoc Reporting
  • Agile Methodologies
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Billing
  • Availability Management
  • BOM Creation
  • Backorder Management
  • Bank Reconciliation
  • Barcode Recognition
  • Barcode/Label Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Benchmarking
  • Billing & Invoicing
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • Built-in Accounting
  • CPA Firms
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Capacity Management
  • Capacity Planning
  • Cash Flow Management
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Chart of Accounts
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Contract Drafting
  • Contract Lifecycle Management
  • Contract/License Management
  • Core Accounting
  • Cost Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Cross Docking
  • Currency Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Statements
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Rules
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Visualization
  • Delivery Management
  • Demand Forecasting
  • Direct Deposit
  • Discount Management
  • Distribution Management
  • Document Management
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Duplicate Payment Alert
  • EDI
  • ERP
  • Electronic Funds Transfer
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Employee Scheduling
  • Enterprise Asset Management
  • Event Management
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • Feedback Management
  • File Sharing
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For AEC Industry
  • For Accountants
  • For B2B
  • For Government
  • For Hospitality Industry
  • For Insurance Industry
  • For Legal Professionals
  • For Medical Purposes
  • For Metal Fabrication
  • For Nonprofits
  • For Real Estate
  • For Restaurants
  • For Retail
  • For Small Businesses
  • For Trucking Industry
  • Forecasting
  • Fraud Detection
  • Fund Accounting
  • Fundraising Management
  • Gantt/Timeline View
  • General Ledger
  • Grant Management
  • HR Management
  • Idea Management
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Investment Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Item Management
  • Kanban Board
  • Key Performance Indicators
  • Kitting
  • Knowledge Base Management
  • Labeling
  • Labor Forecasting
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Loyalty Program
  • MES
  • Mail Order
  • Maintenance Management
  • Manufacturing Inventory Management
  • Marketing Automation
  • Material Requirements Planning
  • Materials Management
  • Member Database
  • Membership Management
  • Merchandise Management
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Mobile Payments
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Location
  • Multi-Store
  • Multiple Projects
  • Nonprofits
  • Onboarding
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Overpayment Processing
  • PO Reconciliation
  • Partial Payments
  • Payment Collection
  • Payment Processing
  • Payroll Management
  • Payroll Reporting
  • Percent-Complete Tracking
  • Performance Metrics
  • Pipeline Management
  • Planning Tools
  • Point of Sale (POS)
  • Policy Management
  • Portfolio Management
  • Predictive Analytics
  • Prescription Processing
  • Prioritization
  • Procurement Management
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Product Management
  • Production Management
  • Production Scheduling
  • Profit/Loss Statement
  • Profitability Analysis
  • Progress Tracking
  • Project Accounting
  • Project Costing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Promotions Management
  • Proposal Generation
  • Publishing/Sharing
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Real Time Updates
  • Receipt Management
  • Receivables Ledger
  • Receiving/Putaway Management
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requisition Management
  • Resource Allocation & Planning
  • Resource Management
  • Resource Request
  • Resource Scheduling
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Reviews Management
  • Risk Analysis
  • Risk Management
  • SEO Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Activity Management
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Scenario Planning
  • Scheduling
  • Scorecards
  • Search/Filter
  • Segmentation
  • Self Service Data Preparation
  • Self Service Portal
  • Self-Service Reporting
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Skills Tracking
  • Social Media Integration
  • Sourcing Management
  • Special Order Management
  • Spend Analysis
  • Spend Control
  • Spend Management
  • Status Tracking
  • Stock Management
  • Strategic Planning
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Scheduling
  • Tax Calculation
  • Tax Compliance
  • Tax Management
  • Templates
  • Territory Management
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Traceability
  • Traditional Methodologies
  • Training Management
  • Transaction History
  • Transaction Management
  • Transportation Management
  • Trend/Problem Indicators
  • Utilization Reporting
  • Vendor Managed Inventory
  • Vendor Management
  • Vendor Master Data Management
  • Vendor Payment
  • Version Control
  • Visual Analytics
  • Volunteer Management
  • Warehouse Management
  • Website Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management
  • Total features38
  • "What If" Scenarios
  • 1099 Preparation
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Query
  • Ad hoc Reporting
  • Agile Methodologies
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Billing
  • Availability Management
  • BOM Creation
  • Backorder Management
  • Bank Reconciliation
  • Barcode Recognition
  • Barcode/Label Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Benchmarking
  • Billing & Invoicing
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • Built-in Accounting
  • CPA Firms
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Capacity Management
  • Capacity Planning
  • Cash Flow Management
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Chart of Accounts
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Contract Drafting
  • Contract Lifecycle Management
  • Contract/License Management
  • Core Accounting
  • Cost Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Cross Docking
  • Currency Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Statements
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Rules
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Visualization
  • Delivery Management
  • Demand Forecasting
  • Direct Deposit
  • Discount Management
  • Distribution Management
  • Document Management
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Duplicate Payment Alert
  • EDI
  • ERP
  • Electronic Funds Transfer
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Employee Scheduling
  • Enterprise Asset Management
  • Event Management
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • Feedback Management
  • File Sharing
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For AEC Industry
  • For Accountants
  • For B2B
  • For Government
  • For Hospitality Industry
  • For Insurance Industry
  • For Legal Professionals
  • For Medical Purposes
  • For Metal Fabrication
  • For Nonprofits
  • For Real Estate
  • For Restaurants
  • For Retail
  • For Small Businesses
  • For Trucking Industry
  • Forecasting
  • Fraud Detection
  • Fund Accounting
  • Fundraising Management
  • Gantt/Timeline View
  • General Ledger
  • Grant Management
  • HR Management
  • Idea Management
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Investment Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Item Management
  • Kanban Board
  • Key Performance Indicators
  • Kitting
  • Knowledge Base Management
  • Labeling
  • Labor Forecasting
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Loyalty Program
  • MES
  • Mail Order
  • Maintenance Management
  • Manufacturing Inventory Management
  • Marketing Automation
  • Material Requirements Planning
  • Materials Management
  • Member Database
  • Membership Management
  • Merchandise Management
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Mobile Payments
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Location
  • Multi-Store
  • Multiple Projects
  • Nonprofits
  • Onboarding
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Overpayment Processing
  • PO Reconciliation
  • Partial Payments
  • Payment Collection
  • Payment Processing
  • Payroll Management
  • Payroll Reporting
  • Percent-Complete Tracking
  • Performance Metrics
  • Pipeline Management
  • Planning Tools
  • Point of Sale (POS)
  • Policy Management
  • Portfolio Management
  • Predictive Analytics
  • Prescription Processing
  • Prioritization
  • Procurement Management
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Product Management
  • Production Management
  • Production Scheduling
  • Profit/Loss Statement
  • Profitability Analysis
  • Progress Tracking
  • Project Accounting
  • Project Costing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Promotions Management
  • Proposal Generation
  • Publishing/Sharing
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Real Time Updates
  • Receipt Management
  • Receivables Ledger
  • Receiving/Putaway Management
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requisition Management
  • Resource Allocation & Planning
  • Resource Management
  • Resource Request
  • Resource Scheduling
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Reviews Management
  • Risk Analysis
  • Risk Management
  • SEO Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Activity Management
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Scenario Planning
  • Scheduling
  • Scorecards
  • Search/Filter
  • Segmentation
  • Self Service Data Preparation
  • Self Service Portal
  • Self-Service Reporting
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Skills Tracking
  • Social Media Integration
  • Sourcing Management
  • Special Order Management
  • Spend Analysis
  • Spend Control
  • Spend Management
  • Status Tracking
  • Stock Management
  • Strategic Planning
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Scheduling
  • Tax Calculation
  • Tax Compliance
  • Tax Management
  • Templates
  • Territory Management
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Traceability
  • Traditional Methodologies
  • Training Management
  • Transaction History
  • Transaction Management
  • Transportation Management
  • Trend/Problem Indicators
  • Utilization Reporting
  • Vendor Managed Inventory
  • Vendor Management
  • Vendor Master Data Management
  • Vendor Payment
  • Version Control
  • Visual Analytics
  • Volunteer Management
  • Warehouse Management
  • Website Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations749
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations60
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

AvatarImg
AvatarImg

Emily P.

Computer Software, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

NetSuite logo

NetSuite

Account Manager for Software Companies

Reviewed 6 years ago
Pros

ease of use, customer support, capacity to integrate with most of other systems such as SFDC, Coupa, Concur...

Cons

customize user role. I shoudl there is one input sheet for admin to go through to define the access.

DH
AvatarImg

David H.

Farming, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

NetSuite logo

NetSuite

Balanced ERP solution

Reviewed 7 months ago

We've been able to accelerate our key business functions including Finance (accounting close is much faster), Operations (inventory is much more accurate), and Sales (customer orders and invoices are automated through EDI).

Pros

- Ability to scale all of our major business functions, particularly Operations and Finance- Integrations with our subledgers (e.g. Coupa)- Automation opportunities such as EDI and workflows

Cons

- Warehouse Management (WMS) leaves a lot to be desired- Customization can be expensive, but thankfully we have not needed much

Vendor response

Thanks for taking the time to leave a review, David! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

AR
AvatarImg

Verified reviewer

Oil & Energy, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Coupa logo

Coupa

Bolt-On to NetSuite

Reviewed 5 years ago

Our business added it as a bolt-on to NetSuite, and a large selling point was the Sourcing package. Even though we cannot use the Sourcing module as it is, it has benefits of keeping the invoices and POs tied together and integrates well with NetSuite

Pros

The mobile app is very convenient for our PMs in the field that need to review and approve POs and invoices remotely

Cons

the Sourcing module is far to restrictive and cumbersome - it makes it harder for our vendors to submit quotes and there is now way for them to add options/alternatives to what we have asked them to quote