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NetSuite vs Coupa Comparison

Overview

NetSuite is the world's #1 cloud ERP solution trusted by more than 24,000 high-growth customers worldwide to run all of your...

Coupa’s cloud-based suite of financial applications provide visibility and control over all expenditure in your company;...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$499/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

284

305

103

16

21

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.1

(35)

5

4

3

2

1

14

16

2

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

Pros

Overall its good as in it does what it needs to do, and then some. It's useful but feel at times we are only touching the capabilities of this software other then really utilizing it.
We were fortunate enough to use a trained consultant to do the implementation and now we have a fantastic solution even through getting there was not smooth sailing.
Netsuite is the best available option at the moment. It's very intuitive when it comes to navigating the software and their customer service is great if you need assistance with something.

Pros

Ve been using TripScanner for a few months and am impressed by the comprehensive reporting and ease of use.
It is so easy to put in a request for a PO and attach documents and information needed for the purchase. The request then gets sent to the appropriate people for approval and purchase.
I like how helpful the global search is and how integrated it is with specific punchout, also how easy it is to track and receive orders.

Cons

Since it is so customization it is a little more difficult to learn. It is a bit costly and you pay per seat so if you need to have 1 person have multiple seats then it could get a little more costly.
While this is not about the software, Oracle has been hiking up prices for the past few years, to the point that it's gotten costly. It might be a relevant barrier for smaller companies.
To add insult to injury, NetSuite made us renew the license while the tool was in development (late!) and we were not using it.

Cons

PASSWORD FAILS EVERY SINGLE TIME, HAVE TO RESET FOR EVERY LOGIN, THEN IMMEDIATELY FAILS ON FIRST ATTEMPT FOR EXCESSIVE FAILED ATTEMPTS.
If an invoice is disputed, it is hard to delete it.
Vendor overpromises, underdelivers. Universal search bar is terrible.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features65
  • API
  • Accounting Management
  • Activity Dashboard
  • Approval Process Control
  • Asset Lifecycle Management
  • Audit Trail
  • Automated Scheduling
  • Barcode Scanning
  • Billing & Invoicing
  • Business Intelligence
  • CRM Integration
  • Capacity Management
  • Cash Flow Management
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contract Management
  • Currency Conversion
  • Data Import/Export
  • Demand Planning
  • Distribution Management
  • ERP Integration
  • Electronic Payments
  • Employee Self Service
  • Financial Analysis
  • Financial Management
  • Fixed Asset Management
  • Fraud Detection
  • General Ledger
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Issue Tracking
  • Microsoft Outlook Integration
  • Multi-Company
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Order Management
  • Order Processing
  • Payroll Integration
  • Payroll Management
  • Planning Tools
  • Procurement Management
  • Product Data Management
  • Promotions Management
  • Quality Assurance
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Updates
  • Receipt Management
  • Returns Management
  • Revenue Recognition
  • Role-Based Permissions
  • Sales Forecasting
  • Sales Tax Management
  • Shipping Management
  • Supply Chain Planning
  • Vacation Tracking
  • Warehouse Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management
  • Total featuresN/A
  • API
  • Accounting Management
  • Activity Dashboard
  • Approval Process Control
  • Asset Lifecycle Management
  • Audit Trail
  • Automated Scheduling
  • Barcode Scanning
  • Billing & Invoicing
  • Business Intelligence
  • CRM Integration
  • Capacity Management
  • Cash Flow Management
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contract Management
  • Currency Conversion
  • Data Import/Export
  • Demand Planning
  • Distribution Management
  • ERP Integration
  • Electronic Payments
  • Employee Self Service
  • Financial Analysis
  • Financial Management
  • Fixed Asset Management
  • Fraud Detection
  • General Ledger
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Issue Tracking
  • Microsoft Outlook Integration
  • Multi-Company
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Order Management
  • Order Processing
  • Payroll Integration
  • Payroll Management
  • Planning Tools
  • Procurement Management
  • Product Data Management
  • Promotions Management
  • Quality Assurance
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Updates
  • Receipt Management
  • Returns Management
  • Revenue Recognition
  • Role-Based Permissions
  • Sales Forecasting
  • Sales Tax Management
  • Shipping Management
  • Supply Chain Planning
  • Vacation Tracking
  • Warehouse Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations378
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations23
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

NetSuite

Account Manager for Software Companies

Reviewed 3 years ago
Pros

ease of use, customer support, capacity to integrate with most of other systems such as SFDC, Coupa, Concur...

Cons

customize user role. I shoudl there is one input sheet for admin to go through to define the access.

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Coupa

Bolt-On to NetSuite

Reviewed 2 years ago

Our business added it as a bolt-on to NetSuite, and a large selling point was the Sourcing package. Even though we cannot use the Sourcing module as it is, it has benefits of keeping the invoices and POs tied together and integrates well with NetSuite

Pros

The mobile app is very convenient for our PMs in the field that need to review and approve POs and invoices remotely

Cons

the Sourcing module is far to restrictive and cumbersome - it makes it harder for our vendors to submit quotes and there is now way for them to add options/alternatives to what we have asked them to quote

NetSuite vs. Coupa

See how NetSuite and Coupa stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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