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Coupa

4.1
(88)

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Everything You Need to Optimize Your Spend in One Place

(14)

Coupa Pricing, Features, Reviews and Alternatives

Coupa FAQs

Q. What type of pricing plans does Coupa offer?

Coupa has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Coupa?

Coupa has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Coupa support?

Coupa supports the following languages:
English


Q. Does Coupa support mobile devices?

Coupa supports the following devices:
Android, iPad, iPhone


Q. Does Coupa offer an API?

No, Coupa does not have an API available.


Q. What other apps does Coupa integrate with?

Coupa integrates with the following applications:
NetSuite, SAP Business One, Oracle Cloud Financials


Q. What level of support does Coupa offer?

Coupa offers the following support options:
FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support

Coupa product overview

What is Coupa?

Point solutions are pointless: spend smarter with the leading spend management platform built for companies like you. The Coupa platform allows you to take control of your spend and position your business for resilience and growth. Start your spend management practice with the areas that are most important to your business today, and grow on the platform as your needs change. Gain unparalleled control and visibility by having a single source for all your spend management needs.

Key benefits of using Coupa

Coupa allows everyone across your company, as well as your suppliers, to conduct all of their business spend activities in one place allowing them to:

  • Optimize the Supply Chain: with the ability to model the entire supply chain as a “digital twin” and move to continuous design

  • Electronically Manage the Entire Source-to-Pay Process: from spend analysis to risk vetting, sourcing, contracting, purchasing, invoicing, working capital programs, digital payments, and automatic reconciliations—covering all types of goods and services, all on the same unified platform

  • Collaborate with Suppliers: starting with the millions of suppliers already transacting digitally, and engaging others with no fees and instant visibility to POs, invoices, and payment status via the platform for more effective relationships

  • Mitigate Risk: with comprehensive third-party risk management across many tiers of the supply chain, continuous community-powered risk and performance monitoring, and real-time fraud detection

  • Optimize Travel and Expense Management: with booking, continual price monitoring, expense reporting and employee reimbursements
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    24/7 (Live rep)
    Email/Help Desk
    Chat
    Phone Support

    Training options

    In Person
    Documentation
    Live Online
    Webinars
    Videos

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    Starting from

    39

    /user

    Per month

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    Free trial
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    Why am I seeing this?

    Coupa pricing information

    Value for money

    3.8

    /5

    88

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Coupa features

    Functionality

    3.9

    /5

    88

    Total features

    38

    18 categories

    Most valued features by users

    Compliance Management
    Billing & Invoicing
    Document Management
    Accounts Payable
    Accounts Receivable
    Approval Process Control
    Approval Workflow
    Audit Management

    Coupa users reviews

    Overall Rating

    4.1

    /5

    88

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.76/10
    Rating distribution

    5

    4

    3

    2

    1

    38

    35

    6

    2

    7

    Pros
    As a member of the finance team this is a useful too that helps us track expenses and make sure that we are charging to the correct cost centers. The approval process is also very helpful.
    Coupa speed is excellent and its is easy to use, whenever nee features are launched they are also easy to deploy and integration was smooth.
    Coupa is a reliable software, with good security measures. It has different funcionalities, such as receiving POs, sending invoices, etc.
    Cons
    UI is confusing and even navigation to find what you need to do, before doing the thing, is difficult. Reporting is also confusing to set up.
    Specifically, we are struggling with the supplier integration and though we have weekly calls, we are still having problems.
    Very bad, always have problems with the page, can't change the password and the message error is a random message that do not help.
    MM
    AvatarImg

    Md M.

    Chemicals, 1,001-5,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Coupa Expense - You most trusted expense manager

    Reviewed 2 years ago

    As a company, we have to practice more integrity and transparency in the day to day operations of the business. If it comes to financials, then Coupa Expense is the best option to manage this as it is totally automated and has to go through different approval processes. At NAC, we are happy with the performance.

    Pros

    Coupa Expense is very easy to use with plenty of amazing features. The most attractive features are - supplier management, Purchase order raising, PO reimbursement, specific and customizable approval process, total spent analysis, total account payable status etc.

    Cons

    Coupa Expense is one of the updated expense management softwares and I do not find anything as improvement area for this application.

    SB
    AvatarImg

    Sean B.

    Computer Software, 501-1,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

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    Coupa Review

    Reviewed 4 years ago

    Great software for the end user and supplies but not for the admins.

    Pros

    It is very easy for the end user and supplier to submit invoices. Suppliers are able to track the invoice process and payments. Helps reduce the time spent communicating with suppliers.

    Cons

    Making changes are not easy. Adding custom fields and changing approval chains have not been easy to adjust.

    DJ
    AvatarImg

    David J.

    Financial Services, 501-1,000 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

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    Coupa is the worst software I have ever used

    Reviewed 4 years ago
    Pros

    Absolutely nothing. The software is the least institutive, user friendly I have ever used.

    Cons

    Regardless of whether I am using expenses, requisitions or invoices, I have never been able to submit or save anything without having to get the finance team to perform magic in the background. The end user typically gets an error message "Please fix the errors below", but there are never any highlighted fields or errors displayed.

    AR
    AvatarImg

    Verified reviewer

    Oil & Energy, 51-200 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend4/10

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    Bolt-On to NetSuite

    Reviewed 5 years ago

    Our business added it as a bolt-on to NetSuite, and a large selling point was the Sourcing package. Even though we cannot use the Sourcing module as it is, it has benefits of keeping the invoices and POs tied together and integrates well with NetSuite

    Pros

    The mobile app is very convenient for our PMs in the field that need to review and approve POs and invoices remotely

    Cons

    the Sourcing module is far to restrictive and cumbersome - it makes it harder for our vendors to submit quotes and there is now way for them to add options/alternatives to what we have asked them to quote

    LF
    AvatarImg

    Lynne F.

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

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    Coupa's e-Procurement Solution Helps Students in Need

    Reviewed 15 years ago

    I highly recommend Coupa as an e-Procurement solution. Once you get the hang of it, it's really quite easy. And, once you do, your organization's work flow will be enhanced forever. The most amazing part is to be able to take immediate advantage of Coupa's incredible new features, such as iRequest. Coupa is not a static company, and they are constantly updating features. Coupa's team provides personalized service and lots of 'hand-holding'. They listen well to our needs. And, our students in need in the Washington, D.C. area are better served as a result Coupa has helped transformed us into a 21st century organization with streamlined operations that enable us to stretch our donor dollars and help more students in need.

    Pros

    Neediest Kids is a nonprofit organization that works with 8 area school systems in the Greater Washington, D.C. area. We provide emergency funds to these school systems to purchase the basics - new clothes, school supplies, medical or dental care, eye exams and glasses, and more - so students (K-12) can stay in school and thrive. Coupa's system has moved Neediest Kids from a traditional paper-based...

    Cons

    There are always a few tweaks that could happen here and there, but we get 95% of what we need!

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