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Optima Pro Logo

A One-Stop Field Service Management Solution

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Optima Pro - 2026 Pricing, Features, Reviews & Alternatives

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Optima Pro overview

What is Optima Pro?

Optima Pro is a Field Service Management app by Salesforce for managing contracts, warranties, spare parts inventory, and service scheduling. It allows organizations to provide reliable field service, boost customer experience, and manage the entire pipeline of field operations anytime and anywhere.

It is important for the field service industry to have a proper sync between the office and on-site workers. This helps meet the needs of the highly connected customers of today and promote information flow which helps with the following:

<li> Maintenance of Service Level Agreements (SLAs) of customers

<li> Keeping a track of on-site service requests

<li> Providing real-time information to agents, customers, technicians, and dispatchers

<li> Dispatching of technicians for repairs and installations

Optima Pro helps organizations with optimizing the performance of their on-field and off-field workforce, day-to-day operations, and backend workflows with the help of real-time GEO tracking, SLAs, multi-location management, KPI reports, management of parts inventory, and reminders & escalations.

Key benefits of using Optima Pro

Optima Pro offers the following advantages:

  • Access to real-time location of the field workforce

  • Optimization of route map, fuel, and technician availability

  • Reporting automation for better insights

  • Generation and modification of invoices or complex service bills

  • Better automation of task assignment and work orders
  • Starting price

    Free

    Alternatives

    with better value for money

    Optima Pro’s user interface

    Ease of use rating:

    Optima Pro reviews

    Overall rating

    5.0

    /5

    1

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10
    Rating distribution

    5

    4

    3

    2

    1

    1

    0

    0

    0

    0

    Optima Pro's key features

    Most critical features, based on insights from Optima Pro users:

    Work order management
    Mobile access
    GPS
    Inventory management
    Dispatch management
    Accounting integration

    All Optima Pro features

    Features rating:

    Contract/License management
    Payment collection in the field
    Scheduling
    Service level agreement (sla) management

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    Optima Pro pricing

    Value for money rating:

    Starting from

    Free

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about Optima Pro price and value

    Value for money rating:

    Optima Pro support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat

    Training options

    Live Online
    Documentation

    Optima Pro FAQs

    Q. What type of pricing plans does Optima Pro offer?

    Optima Pro has the following pricing plans:
    Pricing model: One Time License, Free
    Free Trial: Available

    These products have better value for money


    Q. Who are the typical users of Optima Pro?

    Optima Pro has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Optima Pro support?

    Optima Pro supports the following languages:
    English


    Q. Does Optima Pro support mobile devices?

    Optima Pro supports the following devices:
    Android, iPad, iPhone


    Q. Does Optima Pro offer an API?

    No, Optima Pro does not have an API available.


    Q. What level of support does Optima Pro offer?

    Optima Pro offers the following support options:
    Chat

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