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Jotform

Cloud-based form builder tool for digital forms.

Last updated: March 2025

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Table of Contents

Jotform - 2025 Pricing, Features, Reviews & Alternatives

What is Jotform?

Jotform is a cloud-based form builder platform that helps businesses streamline form creation via ready-made templates, integrations with third-party applications, and design features that cater to organizations globally. Commonly utilized for creating various types of forms including payment forms, lead generation forms, registration forms, contact forms, and application forms, it has established itself as a leading choice in the industry. One notable feature is the offline data collection capability, enabling users to gather crucial information even without an internet connection, whether in remote locations or while traveling.

Users can enhance their data collection efforts with advanced form fields like geolocation, voice recording, and e-signatures, which provide more comprehensive data for business purposes. The platform also offers a kiosk mode that allows multiple individuals to fill out forms repeatedly on a single device, useful for events like trade shows or conferences. Additionally, users can assign forms to team members for seamless access, filling out, viewing, and managing responses. Customizing notifications on the forms allows users to focus on crucial updates and information. Sharing forms and submissions can be easily done via email, text, or other applications for efficient collaboration.

Benefits of using Jotform

Digitize forms and surveys
- Save time and money with paperless forms.
- Generate, view, and edit forms.
- Collect and manage data instantaneously.

Collect data anytime & anywhere, even offline
- Fill out your forms and review submissions on the go without having to wait until you
have access to a computer.
- Once you are back online, Jotform syncs data automatically.

Run forms and surveys in kiosk mode
- Enter kiosk mode to collect multiple submissions from a public or personal device.
- Lock down your app and turn your device into an online or offline survey station.
- Go from a completed survey to the start page automatically and securely.
- Perfect for trade shows, conferences, and fundraisers

Collaboration with team
- Share forms via email, text, and other mobile apps (Facebook, Slack, LinkedIn, etc.)
- Assign forms to members of your team to send and view responses
- Team members can access their forms without a JotForm account
- Take action according to your team responses.

Build Any Form in Seconds
- No coding skills required
- Drag-and-drop Form Builder
- 5,000+ customizable form templates
- If you need, login or sign up with your Google account
- Create registration forms, application forms, order forms, contact forms, sign-up forms, offline surveys, and more!

Automate Workflows
- Customize your workflows with conditional logic, calculations, and widgets
- Set up autoresponders for confirmation emails and reminders
- Generate analytics reports for your data
- Assign tasks to your team members easily
- Use payment forms in your workflows

Connect with Favorite Apps
- Integrate with CRM software, email marketing lists, cloud storage, spreadsheets, and
payment processors
- Popular integrations: PayPal, Square, Google Calendar, Google Sheets, Airtable,
Dropbox, Mailchimp, Zoho, Salesforce
- Connect with thousands of more apps using JotForm’s Zapier integration

Collect Money Online
- Accept credit cards for one-time payments, recurring payments, and donations
- Integrate with 35 secure payment gateways, including PayPal, Square, Stripe, and
Authorize.Net
- No additional transaction fees

Publish Form Anywhere
- Copy and paste a short embed code into your web page HTML
- Embed on any web page, such as WordPress, Facebook, Blogger, Weebly, Squarespace,
and Wix

Protect Your Data
- 256-bit SSL encryption
- PCI DSS Level 1 compliance
- GDPR compliance

Starting from

Per month

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Jotform’s pros and cons based on 2,435 verified reviews

To identify what users like and dislike about Jotform, our data scientists apply advanced modeling techniques to our proprietary reviews data. We've sorted the resulting list of pros and cons based on the percentage of users who expressed positive sentiment toward the given topic in their reviews.

To determine these pros and cons insights, we analyzed responses from 2,435 verified reviews

Effortless Form Creation

94% of reviewers feel positive about JotForm’s drag-and-drop builder. Users think the intuitive interface makes it easy to create and customize forms without any coding knowledge. They appreciate the ability to quickly add and rearrange elements, such as text fields and radio buttons, and the flexibility to integrate various tools. Some users say the mobile responsiveness ensures forms look good on any device, and the pre-designed templates save time and effort.

See related user reviews

“The user-friendly interface and a drag-and-drop form builder, make it easy for me and others to create customized forms, surveys, and other data collection tools,”

Taljaard Uaputauka

Co-Managing Partner

“The drag-and-drop feature makes creating and customizing forms quick and straightforward, while the mobile responsive design makes sure those forms look good no matter the device.”

Sunitha Hounkonnou

NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR

Efficient Survey Development

94% of reviewers feel positive about JotForm’s survey creation capabilities. Users find it simple to design and distribute surveys using a wide range of templates and customization options. They appreciate the platform's ability to handle various survey types, from customer feedback to employee engagement. Some users highlight the seamless integration with other tools and the ease of data collection and analysis, which helps streamline their workflow and improve decision-making.

See related user reviews

“It made it possible for us to create extensive surveys for less than 10 minutes which is cool because in other survey platforms, it will consume a good 30 minutes of your life creating those simple survey forms.”

Eman Jucutan

Recruiting Coordinator

“Setting up web forms, online applications, questionnaires, and surveys is very easy (drag and drop) and you have a wide variety of form styles and options from which to select, depending on your current and longterm needs and goals. ”

Tab Dunn

Internet Marketing, Content Management, Multimedia Design

Convenient Digital Signatures

91% of reviewers feel positive about JotForm’s digital signature feature. Users appreciate the ability to collect signatures electronically, which simplifies document management and reduces the need for physical paperwork. They find it useful for contracts, consent forms, and other legal documents. Some users mention the integration with other apps and the customizable templates as additional benefits that enhance their overall experience.

See related user reviews

“It lets you create forms and collect signatures very easily with no programming required. If you need more power, it integrates with lots of other apps like google, Zoom, WordPress, and DropBox.”

Fred Sahakian

President

“It enables me to take the digital signature and consent of the customers as well as from our employees for any contract that we prepare.”

Amrut Hotwani

CSR

Restrictive Usage Limits

61% of reviewers feel negative about JotForm’s usage limits. Users report frustration with the restrictions on form submissions, storage space, and file upload sizes, especially on the free plan. They find the limits impractical for high-traffic or large-scale operations and mention that upgrading to higher tiers can be costly. Some users also express dissatisfaction with the limited customization options and the inconvenience of having accounts or forms suspended upon reaching usage limits.

See related user reviews

“The 5-forms limit, the 100MB storage space, monthly views and monthly payment submissions amount is not ideal for larger teams or studios (only ideal for small groups I would say), and to upgrade to get more submissions, etc. is quite pricey, especially the Bronze plan (you're jumping from Free to $34USD a month (or $61 a month for us in New Zealand) which is quite an expensive jump).”

Scott Tunbridge

Founder

“The free plan has relatively low submission and storage limits, making it less practical for users with high traffic or storage needs.”

Sakira Ernest

Graphic Designer

High Cost for Advanced Features

40% of reviewers feel negative about Jotform's value for money/pricing. Some users report that the pricing plans can be costly, especially for advanced features or higher submission limits. They find the jump from the free plan to the paid plans to be significant. Some users mention that the free version has limitations, such as a cap on the number of submissions and storage space. Additionally, they note that some advanced features and deeper integrations are locked behind higher pricing tiers.

See related user reviews

“It also has a feature to share forms through links but adding a custom domain in the link is only available on its enterprise plan. And, the current pricing plan is quite expensive, and it does not have a minimal plan to begin.”

Sushil Kharel

Managing Director

“Recently the price upgrade doubled and the number of free forms allowed was reduced - this has placed limitations on what I could do with JotForm purely because I cannot afford the monthly fees.”

Michelle Goodwin

Owner

Jotform's key features

GetApp's analysis of 566 verified user reviews collected between July 2021 and January 2025 identified Jotform's most critical features and how it performs according to users.

Customizable Fields

4.7

Reviewers appreciate Jotform's customizable fields for their flexibility and variety. They highlight the ability to choose from various field types like star ratings, file uploads, and multiple-choice questions. Users report that these fields can be tailored to specific needs, enhancing data collection for diverse purposes. They find it useful for different industries, from healthcare to hospitality. However, some mention limitations with built-in product lists and occasional issues with widget functionality. Of the 147 Jotform users who gave detailed accounts of their use of Customizable Fields, 99% rated this feature as important or highly important.

See related user reviews

“I love all the options I am given: star ratings, file uploads, personal details fields, multiple choice, date picker, etc. It has allowed me to diversify my forms and keep them looking fresh and new for better employee/customer engagement.”

Jenna Laird

Project Manager

“Different forms serve different purposes, and you might want to collect different kinds of information. There are a variety of fields to choose from and customize in Jotform, in order to design your forms for specific purposes and specific information.”

Dedre Muller

Owner

Customizable Forms

4.7

Users report that Jotform's customizable forms allow them to tailor forms to their specific business needs. They appreciate the ability to modify elements like background images, fonts, and logos to maintain brand consistency. Reviewers indicate that this flexibility helps create professional and branded forms. They also value the drag-and-drop functionality and the variety of templates available. Some users note that while customization is extensive, there are occasional limitations with built-in options. Of the 177 Jotform users who gave detailed accounts of their use of Customizable Forms, 98% rated this feature as important or highly important.

See related user reviews

“Being able to customize forms to our companies needs is very crucial. This allows us to tailor each form or app to our business or client's situation so that we can better and more effectively reach and communicate with our clients.”

Anzio Fogle

CEO

“Customizable forms are super important in Jotform because they help me tailor forms to fit exactly what I need. I can make each form unique and relevant to my specific requirements, ensuring I get the data I want in a way that looks professional and ”

Betty Owhor

Social media manager

Forms Creation & Design

4.7

Reviewers indicate that Jotform's forms creation and design tools are user-friendly and versatile. They appreciate the drag-and-drop builder, customizable templates, and the ability to add logos and branded elements. Users find the design options extensive, allowing for professional and visually appealing forms. They mention the ease of embedding forms on websites and integrating with third-party services like Google Sheets. However, some users experience issues with advanced customization and prefilled fields. Of the 184 Jotform users who gave detailed accounts of their use of Forms Creation & Design, 96% rated this feature as important or highly important.

See related user reviews

“JotForm provides tools for creating and designing forms, including drag and drop form builders and customizable templates.”

Debbie Nicholson

Manager

“Jotform can be used for a majority of tasks. I use it for contracts and they also will have a signature form if you need it. Jotform also can be used surveys and forms. It has many integrations to 3rd party apps. ”

Scott Squillace

Owner

Data Capture and Transfer

4.6

Users report that Jotform excels in data capture and transfer, with features like various input types and seamless data export options. They appreciate the ability to download submissions in multiple formats and generate reports for analysis. Reviewers highlight integrations with tools like Google Sheets and email notifications for new submissions. They find the data transfer capabilities efficient for updating databases and creating work tools. Some users mention challenges with PDF formatting and integration setup. Of the 55 Jotform users who gave detailed accounts of their use of Data Capture and Transfer, 95% rated this feature as important or highly important.

See related user reviews

“With kind of inputs for data entry like Text Box , paragraph, scale , radio button, check box , upload feature with restriction, makes it league apart ”

Abhinav Bajpai

“The data capture and transfer allows us to have a consistent method across our organization for capturing information from multiple users in a usable format for updating our database or used for creating work tools that need to have that consistency of information captured.”

Curtis Cecil

Director of Advancement Services

Survey Builder

4.7

Reviewers feel that Jotform's survey builder is intuitive and versatile, making it easy to create customized surveys. They appreciate the variety of question types and the ability to use templates. Users highlight the branching and skip logic capabilities, which enhance the survey experience by directing respondents based on their answers. They find the tool valuable for collecting feedback from customers and employees. Some users mention that while it is effective for quick surveys, other platforms offer more extensive capabilities. Of the 115 Jotform users who gave detailed accounts of their use of Survey Builder, 90% rated this feature as important or highly important.

See related user reviews

“I appreciate its user-friendly interface, which makes creating surveys intuitive and straightforward. Whether I'm starting from scratch or using one of their pre-designed templates, the Survey Builder allows me to customize every aspect of my survey.”

Bridgette Buchanan

Manager of Education

“ With JotForm, you can create branching and skip logic in your surveys. This means you can direct respondents to different sections or pages based on their answers, allowing for a more tailored survey experience and avoiding unnecessary questions.”

Prince Bansah

Facilities Manager

Electronic Signature

4.6

Users report that Jotform's electronic signature feature is a valuable addition for obtaining legally binding signatures. They appreciate the ease of turning any document into an e-sign form and the ability to customize the signature field. Reviewers find this capability useful for contracts, incident reports, and consent forms. They mention that it streamlines the signing process and reduces the need for physical paperwork. However, some users experience technical issues and challenges with customer support. Of the 126 Jotform users who gave detailed accounts of their use of Electronic Signature, 79% rated this feature as important or highly important.

See related user reviews

“This feature I like a lot. You can turn any PDF document into an e-sign document, collect signatures, they even have templates for documents to sign!!”

Claudia Lanz

HR manager

“In my personal opinion, the addition of electronic signature capabilities to JotForm has greatly enhanced its functionality and usefulness. With the ability to easily sign and submit forms electronically, the entire process becomes more streamlined and efficient, saving time for both the sender and the recipient. This feature has certainly made JotForm a more attractive option for those seeking a comprehensive form-building and submission platform.”

Rakibul Islam

Digital Marketing Executive

All Jotform features

Features rating:

4.6

(2.4K)

Encryption

4.5

(2)

Survey/Poll Management

4.5

(11)

Content Publishing Options

3.0

(1)

Attendee Tracking

4.5

(2)

Online Registration

4.6

(5)

Data Extraction

5.0

(3)

Onsite Registration

4.8

(4)

Proposal Generation

5.0

(2)

Quotes/Estimates

5.0

(1)

Configurable Workflow

4.0

(1)

Data Visualization

4.3

(3)

Data Verification

3.8

(6)

Goal Setting/Tracking

4.7

(7)

Communication Management

4.3

(3)

Group Registration

5.0

(1)

Data Storage Management

4.7

(6)

PDF Conversion

4.6

(7)

Class Registration

4.6

(8)

Employee Database

4.5

(2)

Customer Experience Management

4.7

(3)

Email Management

4.3

(3)

For Healthcare

5.0

(4)

Version Control

4.5

(2)

User Management

5.0

(3)

Enrollment Confirmation

4.7

(3)

Training Management

4.0

(1)

Live Results Sharing

5.0

(1)

Job Management

5.0

(2)

Templates

4.8

(4)

Contract/License Management

5.0

(1)

Multiple Question Types

4.8

(49)

Customizable Questions

4.8

(200)

Data Retrieval

4.7

(53)

Mobile Signature Capture

4.7

(64)

Forms Management

4.6

(232)

Real-Time Reporting

4.6

(15)

PDF Reader

4.8

(6)

Contract Drafting

4.5

(13)

For Nonprofits

4.6

(27)

Electronic Forms

4.9

(23)

Customizable Templates

4.6

(212)

Secure Data Storage

4.7

(99)

Data Security

4.6

(161)

Document Generation

4.8

(24)

Digital Signature

4.7

(42)

Registration Management

4.4

(5)

Alerts/Notifications

4.5

(92)

Real-Time Notifications

4.7

(57)

Drag & Drop

4.7

(160)

Feedback Management

4.7

(12)

Employee Recognition

4.9

(7)

For Higher Education

4.7

(6)

Data Import/Export

4.5

(389)

Surveys & Feedback

4.8

(36)

Project Planning/Scheduling

4.4

(71)

Mobile Access

4.6

(176)

File Sharing

4.6

(108)

Question Branching

4.5

(100)

Status Tracking

5.0

(3)

Real-Time Data

4.6

(78)

Social Media Integration

4.8

(8)

Text Editing

5.0

(3)

Recognition Tracking

4.3

(4)

Action Management

4.6

(7)

Rewards Catalog

4.4

(5)

Reporting/Project Tracking

4.7

(9)

Process/Workflow Automation

4.6

(231)

Calendar Management

4.3

(16)

Customizable Branding

4.5

(105)

Reporting/Analytics

4.5

(351)

Third-Party Integrations

4.5

(86)

Conditional Logic

4.3

(47)

Document Storage

4.4

(170)

Document Management

4.7

(121)

Engagement Tracking

4.7

(18)

Multi-Channel Distribution

4.4

(71)

Activity Dashboard

4.8

(14)

Template Management

4.8

(5)

Offline Response Collection

4.4

(25)

Student Information/Records

5.0

(2)

Billing & Invoicing

4.3

(16)

Merge/Append Files

4.7

(3)

Content Management

4.6

(20)

SSL Security

4.6

(63)

Access Controls/Permissions

4.5

(270)

File Storage

4.6

(66)

Reminders

4.6

(7)

Completion Tracking

4.8

(13)

Skip Logic

4.4

(74)

Convert to PDF

4.5

(71)

Multi-Party Signing

4.4

(62)

Reporting & Statistics

4.7

(29)

Authentication

4.4

(47)

Task Management

4.5

(178)

Document Review

4.2

(5)

Collaboration Tools

4.5

(113)

Offline Access

4.4

(36)

API

4.7

(23)

Goal Management

4.9

(7)

File Recovery

4.9

(7)

Workflow Management

4.5

(13)

Workflow Configuration

(0)

Video Support

5.0

(3)

Approval Process Control

(0)

Support Audio/Images/Video

4.4

(25)

Service History

3.6

(5)

Search/Filter

4.5

(10)

Real-Time Updates

5.0

(2)

Credit Card Processing

4.3

(4)

Progress Tracking

5.0

(2)

CSAT Survey Structure

5.0

(1)

Customer Segmentation

5.0

(1)

Customizable Reports

5.0

(2)

Data Analysis Tools

4.6

(11)

Multi-Language

4.5

(6)

Autofill

4.7

(76)

Archiving & Retention

4.6

(72)

Electronic Payments

4.7

(10)

Negative Feedback Management

4.4

(20)

Barcode/Ticket Scanning

5.0

(3)

Learning Management

4.6

(5)

Fundraising Management

5.0

(4)

Payment Processing

4.8

(4)

Performance Management

4.0

(3)

Pulse Surveys

4.3

(3)

Enrollments/Onboarding

5.0

(1)

Campaign Management

4.0

(2)

Member Database

4.5

(2)

Compliance Tracking

3.8

(6)

Audit Trail

4.0

(3)

Annotations

3.3

(3)

Donor Management

4.5

(2)

Contact Management

4.8

(4)

Attendance Tracking

5.0

(1)

Full Text Search

4.7

(24)

Audit Management

3.7

(6)

HIPAA Compliant

4.0

(2)

Rules-Based Workflow

(0)

Role-Based Permissions

(0)

RFP Management

(0)

Care Plan Management

(0)

Response Validation

(0)

Quizzes

(0)

Buy Side (Suppliers)

(0)

Secure Messaging

(0)

Segmentation

(0)

Self Service Portal

(0)

Sell Side (Customers)

(0)

Business Process Automation

(0)

Session Notes

(0)

Single Sign On

5.0

(1)

Site Intercept Survey

(0)

Text Fields

(0)

Confirmations/Reminders

(0)

Randomization

(0)

Rater Selection

(0)

Ratings/Reviews

(0)

Real-Time Analytics

(0)

Compliance Management

4.0

(2)

Commenting/Notes

5.0

(1)

Client Portal

5.0

(1)

Client Management

(0)

Records Management

(0)

Recurring/Subscription Billing

(0)

Client Database

(0)

Rehabilitation Management

(0)

Reimbursement Management

(0)

Classroom Management

(0)

Remote Data Capture

(0)

Renewal Management

(0)

Class Scheduling

(0)

Claims Management

(0)

Charting

(0)

Response Quotas

(0)

Therapy Notes

(0)

To-Do List

(0)

Alumni Management

(0)

Transaction Management

(0)

Treatment Planning

(0)

Trend Analysis

(0)

URL Customization

(0)

Admissions Management

(0)

Activity Tracking

(0)

Activity Planning

(0)

Visual Analytics

(0)

Volunteer Management

(0)

Watermarking

3.6

(5)

Web Forms

(0)

Website Integration

(0)

Widgets

(0)

Word Clouds

(0)

Work Order Creation

(0)

Accounting Integration

(0)

360 Degree Feedback

(0)

Skills Assessment

(0)

Booking Management

(0)

Bereavement Management

(0)

Specialty Contracts

(0)

Spend Management

(0)

Automated Scheduling

(0)

Staff Management

(0)

Staff Scheduling

(0)

Statistical Analysis

(0)

Student Management

(0)

Survey Sample Management

(0)

Attendance Management

(0)

Asset Tracking

(0)

Tagging

(0)

Assessment Management

(0)

Team Collaboration

(0)

Telemedicine

(0)

Teletherapy

(0)

Appointment Scheduling

(0)

Appointment Management

(0)

Anonymous Feedback

5.0

(1)

K-12

(0)

Knowledge Management

(0)

Lab Integration

(0)

Event Calendar

(0)

Maintenance Scheduling

5.0

(1)

Media Library

4.7

(3)

Medication Alerts/Warnings

(0)

Medication Management

(0)

Membership Management

(0)

EMR/EHR

(0)

Employee Profiles

(0)

Employee Management

(0)

Mobile Survey

4.0

(1)

Monitoring

(0)

Multi-Channel Communication

(0)

Email Reminders

3.8

(6)

Email Marketing

5.0

(3)

Multi-Location

5.0

(1)

Email Distribution

(0)

Multi-Provider Practice

(0)

Dues Management

(0)

For Legal Professionals

(0)

For Mental/Behavioral Health

(0)

For Municipal Offices

(0)

For Home Care Providers

(0)

For Nursing Homes

(0)

For Substance Abuse Therapy

(0)

For Group Therapy

(0)

For Government

(0)

Financial Aid Management

(0)

File Management

(0)

Government Contracts

(0)

Grant Management

(0)

Event Scheduling

(0)

Home Health Care Management

(0)

Housing Management

(0)

Incident Management

5.0

(1)

Income/Expense Tracking

(0)

Initial Assessments

(0)

Inventory Management

(0)

Invoice Management

(0)

Event Management

(0)

Payment Collection in the Field

(0)

Document Automation

(0)

Payroll Management

(0)

PCI Compliance

(0)

Data Synchronization

(0)

Dashboard

(0)

Performance Metrics

(0)

Performance Review Management

(0)

Permit Issuance

(0)

Phone Polling

(0)

Practice Management

(0)

Pre-built Templates

(0)

Presentation Tools

(0)

Curriculum Management

(0)

Progress Notes

(0)

Progress Reports

(0)

CRM

3.5

(4)

Continuous Feedback

(0)

Project Workflow

(0)

Contact Database

(0)

Question Piping

(0)

Multiple User Accounts

(0)

No-Code

(0)

Notes Management

(0)

NPS of Customers

(0)

NPS of Employees

(0)

NPS Survey Structure

(0)

Nursing Forms Tracking

(0)

Document Templates

(0)

Document Imaging

(0)

Online Booking

(0)

Online Payments

(0)

Online Polling

(0)

Document Classification

(0)

Document Capture

(0)

Outcome Assessment Tools

(0)

Patient Communications

(0)

Patient Database

(0)

Patient Intake

(0)

Patient Monitoring

(0)

Patient Portal

(0)

Patient Records Management

(0)

Jotform awards

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Per month

Flat Rate

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Jotform integrations (252)

Integrations rated by users

We looked through 2,435 user reviews, to identify which products are mentioned as Jotform integrations, and what is the users perception.

Google Sheets

Integration rating: 4.8 (22)

“I can have each new entry automatically added to a Google Sheet. I just wish there was a way for me to see, when there's a series of checkboxes, which ones *weren't* checked. It only shows me the responses that were given (which isn't a bad thing).”

“This integration is amazing because it allows you to export information from completed forms into an easy to view format that can be accessed anywhere in the cloud.”

“This worked fairly well last year, but this year is unavailable to me because of new privacy policy requirements.”

“We get the submission answers into a sheet that we can filter, update and share with the team. ”

“All of data is exported to Google Sheets in real time for more detailed reporting to Corporate.”

“My team shares a Google Sheet so it's very helpful to have the data transferred automatically.”

“We use this data to organize so many aspects of our business, without it we would be lost. ”

“Integration allowed to directly insert new contacts in spreadsheets used before the CRM”

Grant Millar

Financial Adviser

1/8

WordPress

Integration rating: 4.5 (12)

“All our lead generation forms on our website can be quickly and easily updated with a couple of edits in JotForm. It’s so simple. ”

“I usually integrate it on my sign-up and contact page either for registration or data capture for my website or events.”

“We use this product for our website and the ability to integrate these forms and apps makes things super easy. ”

“We needed it to be able to get information for people so we knew where to direct them properly.”

Jason Tarbox

Executive Brand Manager

1/4

MailerLite

Integration rating: 4.6 (8)

“Email automation for sending out offers, news and new products to current and potential customers. I use the Jotform submissions as a CSV file to import to Mailerlite.”

“This integration allows us to streamline customer communications throughout their full lifecycle with our organization, which can be decades.”

“I have all my subscribers exported from Jotform to a specific MailerLite group ready for specific follow-ups”

“In order to add the email addresses of participants to my email marketing system for future contact”

Dedre Muller

Owner

1/4

PayPal

Integration rating: 4.7 (15)

“We intergrated Paypal with jotform to collect payments from our customers with ease.”

“Take payments on our forms without hiring coders to build a custom checkout page”

Angela Boykin

Administrator

1/2

Zapier

Integration rating: 4.8 (11)

“I can have the forms sent to my crm contacts directly and then automate updating my CRM after completion as well as automate thank you emails and reminders to complete the form”

“Form submissions create an autopost to Facebook. I am now looking at IFTTT as a less expensive alternative to Zapier. I hope IFTTT is easier to navigate that Zapier.”

Amie Lewis

Digital Marketing Manager

1/2

Trello

Integration rating: 4.5 (4)

“This is a great integration but I wish there was more options to customize how the cards were set up in Trello from the form submissions. We have to re-do the card once it is in Trello. ”

“When we use forms internally I can have responses sent right to a project board to simplify processes and save steps and time. ”

Whit Bones

Director of Marketing and Communications

1/2

Square Payments

Integration rating: 5.0 (3)

“This integration has been extremely useful in allowing us to process payments for specific items that we might sell.”

“Makes the form more professional and don't have to manually collect payments.”

Andrew Linder

Business Manager

1/2

ClickUp

Integration rating: 5.0 (3)

“I use ClickUp for my CRM and to track client work so it’s important to have a copy of their responses stored with their relevant information”

“Allows us to consolidate our work into one virtual work space for collaboration.”

Alys Golding

Marketing strategist

1/2

Google Drive

Integration rating: 4.8 (13)

“Because that is where most of the main files for the event are stored. And then can be shared easily.”

Ally Brown

Founder and Lead Planner

Airtable

Integration rating: 4.8 (9)

“AIrtable is a handy database. I am using it more than Jotform, storing results of some reports.”

Vasilis Stamatakis

OWNER

Google Analytics 360

Integration rating: 4.6 (8)

“Understanding customers interactions with our marketing content on our website. ”

Elvis Nganga

Registry Officer

HubSpot CRM

Integration rating: 4.9 (8)

“Integration allowed to directly insert new contacts in our CRM, tracking consent and updates”

Sergio Dicandia

ICT Consultant

Mailchimp

Integration rating: 4.5 (4)

“1. Streamline workflows2.Targeted marketing3.Improved data management4.Better engagement”

Mohan Manohar Mekap

SYSTEM ADMINISTRATOR

Asana

Integration rating: 5.0 (4)

“This is our project management software that handles the submissions from Jotform ”

Geoff Liedke

Director of Training

Shopify

Integration rating: 4.5 (2)

“Being able to sell tickets without leaving our website is very valuable. It helped that we didn't have to build an e-commerce website. ”

Dale Jarrett

Web Admin

OneDrive

Integration rating: 5.0 (2)

“The integration is important as it saves all of our data to cloud based storage, which can be accessed by appropriate team members”

Kelsey Benoit

Information Technology Specialist

monday.com

Integration rating: 5.0 (2)

“We use it for Scheduling and planning of the data capture via our Jotform APP”

Enrique Zabala

VP of Technology

Wix

Integration rating: 4.0 (1)

“It save alot of time and makes it easier for us to launch our online marketing campaign. ”

Sowe Williams

managing director

Sender

Integration rating: 5.0 (1)

“This integration allowed us to automatically add form submissions to our email list. ”

Adam Hundley

Founder

Adobe Dreamweaver

Integration rating: 4.0 (1)

“I can embed Jotform into my front end on any page and even adjust the styling.”

Chibuike Unachukwu

Head of IT and Support

GlossGenius

Integration rating: 3.0 (1)

“I have it set with a link to go out but I wish it was more integrated with the app for clients to see the info better ”

Julie Yates

Hair stylist

QuickBooks Desktop

Integration rating: 3.0 (1)

“Because we create forms that suit our company's projects I'm material billing and needs.”

James Caruso

Owner

Microsoft Teams

Integration rating: 5.0 (1)

“We've added a the forms as a web tab in our Microsoft Teams Channel for easy access for our team.”

Tim Wong

Design Director

Jotform Sign

Integration rating: 5.0 (1)

“One place to store information and ability to be mobile and sign from any device and anywhere.”

Ally Brown

Founder and Lead Planner

Pipedrive

Integration rating: 4.0 (1)

“Sales software that has client mapping capabilities that Jotform does not have - email automation, email data (did the client open or engage with the email, process automation and sophisticated approval mapping. ”

Rebecca Why

Operations Director

Jotform support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

FAQs/Forum

24/7 (Live rep)

Knowledge Base

Email/Help Desk

Chat

Training options

Webinars

Documentation

Videos

Jotform reviews

Overall rating

4.7

2.4K

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.87/10

Rating distribution

1.7K

537

Pros

“Best of all, it allows you to integrate into most of the popular platforms seamlessly and it allows you to start small for free and grow big.”

Shilles Steven A.

Director

“The improved back-end features, the reporting functions, and the integrations have really made me like this platform. The nonprofit discount and the overall affordability have been great.”

Nathaniel B.

Consultant and Technical Assistance Provider

“The form creator is awesome. It made it SUPER easy to design a form with the fields I required my customers to fill out and let's them upload images when contacting me.”

Bianca M.

Cake artist

Cons

“Due to jotform errors and their non-existent customer service I am now getting angry emails from customers threatening to cancel their subscriptions.”

Glenn C.

Owner

“It's expensive and you can only gather X amount of forms before being charged. The website is a bit dated.”

Lydia U.

owner

“That it’s hard to read and fill out on mobile browsers because of the tendency to be cut off on the screen.”

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Jotform FAQs

Q. What type of pricing plans does Jotform offer?

Jotform has the following pricing plans:
Starting from: $39.00/month
Pricing model: Free, Subscription

Q. Who are the typical users of Jotform?

Jotform has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Jotform support?

Jotform supports the following languages:
Finnish, Norwegian (Bokmal), French, Polish, Portuguese, Danish, Dutch, German, Italian, English, Turkish, Hungarian, Swedish, Spanish

Q. Does Jotform support mobile devices?

Jotform supports the following devices:
Android, iPad, iPhone

Q. Does Jotform offer an API?

Yes, Jotform has an API available for use.

Q. What other apps does Jotform integrate with?

Jotform integrates with the following applications:
Tray.io, Microsoft SharePoint, authorize.net, Kit, Microsoft SQL Server, Constant Contact, OpenCRM, Drupal, Make, PayPal, Google Analytics 360, Dropbox Business, Dropbox Backup, Google Sites, Zoho CRM, Insightly, Worldpay for Enterprise, Campaign Monitor by Marigold, Paymo, ActiveCampaign, MailerLite, Pipedream, Zapier, PayU, Knack, Solve CRM, BlueSnap, MongoDB, Unbounce, OneDrive, Airtable, ClinchPad, Trello, Google Drive, Box, Square Point of Sale, Pipedrive, Zoom Workplace, Agile CRM, iContact, Microsoft Teams, Zenfolio, Egnyte, WordPress, Freshdesk, Adobe Dreamweaver, Brevo, Ontraport, Stripe, Paysafe, MariaDB, Oracle Aconex, GoCardless, Mollie, EngageBay CRM, SendGrid, Slack, Klaviyo, Google Contacts, Typeform, Unito, Akita, Basecamp, GetResponse, cybersource, Weebly, GoTo Webinar, PayPal Invoicing, Meta for Business, CardConnect, Highrise, monday.com, Keap, ClickUp, VerticalResponse, Google Calendar, Mad Mimi, Copper, Mailchimp, PayPal Braintree, Wrike, PayJunction, Joomla, Asana, Podio, Salesforce Platform, IFTTT, AWeber, Smartsheet, HubSpot CRM, Evernote Teams, Google Sheets, BigCommerce, Zendesk Suite, Microsoft Excel

Q. What level of support does Jotform offer?

Jotform offers the following support options:
FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat