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Jotform

4.6
(1.8K)

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Powerful Forms Get It Done

(108)

Jotform Pricing, Features, Reviews and Alternatives

Jotform FAQs

Q. What type of pricing plans does Jotform offer?

Jotform has the following pricing plans:
Starting from: $29.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Jotform?

Jotform has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Jotform support?

Jotform supports the following languages:
Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian (Bokmal), Polish, Portuguese, Spanish, Swedish, Turkish


Q. Does Jotform support mobile devices?

Jotform supports the following devices:
Android, iPad, iPhone


Q. Does Jotform offer an API?

Yes, Jotform has an API available for use.


Q. What other apps does Jotform integrate with?

Jotform integrates with the following applications:
Tray.io, authorize.net, ConvertKit, Microsoft SQL Server, Constant Contact, OpenCRM, Make, PayPal, Google Analytics 360, Dropbox Business, Zoho CRM, Insightly, Worldpay, Campaign Monitor by Marigold, Paymo, ActiveCampaign, MailerLite, Zapier, PayU, Knack, Solve CRM, BlueSnap, MongoDB, OneDrive, Airtable, ClinchPad, Trello, Google Drive, Box, Square Point of Sale, Pipedrive, Zoom, iContact, Egnyte, WordPress, Freshdesk, Brevo, Stripe, Paysafe, MariaDB, Oracle Aconex, GoCardless, EngageBay CRM, SendGrid, Klaviyo, Google Contacts, Typeform, Akita, Basecamp, GetResponse, cybersource, Weebly, PayPal Invoicing, Meta for Business, CardConnect, 2Checkout, Highrise, monday.com, Keap, ClickUp, Google Calendar, Mad Mimi, Mailchimp, Braintree, Wrike, PayJunction, Joomla, Asana, Podio, Salesforce Platform, IFTTT, AWeber, Smartsheet, HubSpot CRM, Evernote Teams, Zendesk Suite, Microsoft Excel


Q. What level of support does Jotform offer?

Jotform offers the following support options:
FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat

Jotform product overview

Price starts from

29

Per month

Flat Rate

What is Jotform?

The company offers 10,000+ ready-made form templates, 100+ integrations to 3rd party apps, and advanced design features making it the leading online form builder for organizations all over the world. It's popularly used to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more.

Key benefits of using Jotform

Digitize your forms and surveys
- Save time and money with paperless forms.
- Generate, view, and edit forms.
- Collect and manage data instantaneously.

Collect data anytime & anywhere, even offline
- Fill out your forms and review submissions on the go without having to wait until you
have access to a computer.
- Once you are back online, Jotform syncs your data automatically.

No internet connection, Wi-Fi, or LTE data usage needed!

Advanced Form Fields
- GPS location capture
- QR code and barcode scanner
- Voice recorder
- Signature capture
- File upload
- Take photo

Run your forms and surveys in kiosk mode
- Enter kiosk mode to collect multiple submissions from a public or personal device.
- Lock down your app and turn your device into an online or offline survey station.
- Continue without locking to look at your other forms.
- Go from a completed survey to the start page automatically and securely.
- Perfect for trade shows, conferences, and fundraisers

Surveys display full screen — no toolbars or menus will be available.

Take action quickly with notifications
- Receive instant push notifications for each response
- Enable or disable notifications for specific forms

Collaboration with your team
- Share forms via email, text, and other mobile apps (Facebook, Slack, LinkedIn, etc.)
- Assign forms to members of your team to send and view responses
- Team members can access their forms without a JotForm account
- Take an action according to your team responses.

With Jotform Mobile Forms, you can quickly access every Jotform feature from your mobile device. New to Jotform? Here’s what you can do with the world’s easiest form builder:

Build Any Form in Seconds
- No coding skills required
- Drag-and-drop Form Builder
- 5,000+ customizable form templates
- If you need, login or sign up with your Google account
- Create registration forms, application forms, order forms, contact forms, sign-up forms, offline surveys, and more!

Automate Your Workflow
- Add conditional logic, calculations, and widgets
- Set up autoresponders for confirmation emails and reminders
- Generate analytics reports for your data

Connect with Your Favorite Apps
- Integrate with CRM software, email marketing lists, cloud storage, spreadsheets, and
payment processors
- Popular integrations: PayPal, Square, Google Calendar, Google Sheets, Airtable,
Dropbox, Mailchimp, Zoho, Salesforce
- Connect with thousands of more apps using JotForm’s Zapier integration

Collect Money Online
- Accept credit cards for one-time payments, recurring payments, and donations
- Integrate with 35 secure payment gateways, including PayPal, Square, Stripe, and
Authorize.Net
- No additional transaction fees

Publish Your Form Anywhere
- Copy and paste a short embed code into your web page HTML
- Embed on any web page, such as WordPress, Facebook, Blogger, Weebly, Squarespace,
and Wix

Protect Your Data
- 256-bit SSL encryption
- PCI DSS Level 1 compliance
- GDPR compliance

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Knowledge Base
Email/Help Desk
Chat

Not sure about Jotform? Compare it with a popular alternative

Starting from

29

Per month

Flat Rate

Free plan
Free trial
Pricing range

Starting from

10

Per month

Per Feature

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Jotform pricing information

Value for money

4.5

/5

1.8K

Starting from

29

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Jotform features

Functionality

4.6

/5

1.8K

Total features

278

31 categories

Most valued features by users

Third Party Integrations
API
Activity Dashboard
Customizable Branding
Content Management
Reporting & Statistics
Customizable Templates
Reporting/Analytics

Functionality contenders

Jotform users reviews

Overall Rating

4.6

/5

1.8K

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.84/10
Rating distribution

5

4

3

2

1

1.3K

420

58

12

19

Pros
Best of all, it allows you to integrate into most of the popular platforms seamlessly and it allows you to start small for free and grow big.
The improved back-end features, the reporting functions, and the integrations have really made me like this platform. The nonprofit discount and the overall affordability have been great.
The form creator is awesome. It made it SUPER easy to design a form with the fields I required my customers to fill out and let's them upload images when contacting me.
Cons
Due to jotform errors and their non-existent customer service I am now getting angry emails from customers threatening to cancel their subscriptions.
It's expensive and you can only gather X amount of forms before being charged. The website is a bit dated.
That it’s hard to read and fill out on mobile browsers because of the tendency to be cut off on the screen.

Overall rating contenders

RS
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Reelika S.

Coach

Consumer Services, self-employed

Review source

Overall Rating

Great Tool for Collecting Customer Feedback

Reviewed 2 months ago

Transcript

Reelika: I'm Reelika, I'm a business coach and I'm a solopreneur, and I would give Jotforms five stars...

Vendor response

Hi Reelika, Thanks for taking the time to share a video review about Jotform. We're delighted to learn about your positive experience with our platform. It's fantastic to see how it has streamlined your feedback collection process and strengthened your connection with customers. We're particularly pleased that features like conditional logic have allowed you to customize your forms to better meet your customers' needs. Your recommendation means a lot to us. If you come across issues, let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

LO
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Lisa O.

Executive Director

Sports, 1-10 employees

Review source

Overall Rating

Customizable Cost-Effective Forms!

Reviewed 2 months ago

Transcript

Lisa O.: My name is Lisa. I'm the founder and executive director of OneTeamMVMT. We're a not-for-profit...

Vendor response

Hi Lisa, Thanks for sharing your amazing review about Jotform. We appreciate your acknowledgment of Jotform's competitive pricing and ease of customization, making it a cost-effective solution for your not-for-profit organization. It's great to know that form creation has been a breeze for you after learning its features. We take your feedback on customer support and reliability seriously. I'd like to clarify that our Support System is available 24/7. You can reach out to us at any time from the Contact Us page at https://www.jotform.com/contact/. We also offer supports through our Social Media channels such as Facebook (Jotform) and X/Twitter (@JotformSupport). Let us know if you have any questions. We'll be happy to help.

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Tim W.

Architecture & Planning, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A great transition from manual to digital

Reviewed a year ago

Overall, we've used Jotform quite regularly now and we haven't had any complaints yet. Of course we've tweaked the forms in order to make the experience smoother for our team. It is quite easy to learn, and we've even added in some computations in the forms, and it's been really helpful. It does take a while to figure out the approval feature, but once you've overcome that hurdle, it gets easier. I particularly like the fact that we can customize it just enough so it doesn't look like Google Forms or Microsoft Forms.

Pros

We use Jotform for leave applications and petty cash requests in our small team. Before Jotform, we would typically do it manually and though it is seemingly mundane, does contribute to some inefficiencies specifically for me an my partner who approve these requests. Jotform helped streamline all those. I like the feature that allows people to sign in the digital forms. This allowed us to completely remove some of the basic forms we have in our office and just transition to digital. It then gives us a PDF report after.

Cons

The free version is quite generous, allowing you to use the useful features of the app. I do find the pricing a bit expensive. It start from free and then suddenly jumps to 34 USD.

Vendor response

Hello Tim, Thank you so much for the positive review. Please don't hesitate to get in touch with us at https://www.jotform.com/contact if you need help with your form.

BW
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Beckie W.

Nonprofit Organization Management, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Surveys made simplified

Reviewed a month ago

We use JotForm for program registration and event feedback. Many of our users aren't tech savy and they are able to easily navigate JotForm.

Pros

JotForm is not only simple to use, but simple to integrate with other products including our website and payment methods

Cons

Nothing - it has been a great experience

Vendor response

Hi Beckie, We are glad you had a great experience with our platform functionality and features. Thanks for the excellent rating. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

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Scott T.

Entertainment, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

User friendly and easy, however expensive and somewhat limited

Reviewed 10 months ago

It is easy and quick to set up a short form and manage its settings, however for the Free plan alone, its very limiting, especially for my team. The 5-forms limit, the 100MB storage space, monthly views and monthly payment submissions amount is not ideal for larger teams or studios (only ideal for small groups I would say), and to upgrade to get more submissions, etc. is quite pricey, especially the...

Pros

> No limit on amount of form fields> Easy to set up and user friendly> Good to use for invoicing or anything else payment related without too much limitation> Looks appealing and not messy> Easy to view submissions> Ability to password/passcode protect the form submissions> Quick and easy to integrate into websites, especially Weebly

Cons

> Expensive - its very expensive to unlock all features of the form provider. Make sure you or your team or group can afford it.> Free plan very limited - the free plan for Jotform is extremely limiting. It's best for groups, not good for teams and studios.

Vendor response

Hello Scott, Thank you for sharing your experience using our platform. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

MV
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Mika V.

Events Services, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Best Software For My Business!!!

Reviewed 4 months ago
Pros

Jotform has been the best software for my business. I have tried four other softwares before Jotform. Jotform is the best because it is the most affordable, convenient, flexible and customizable, and it offers encryption and signature signing features as well!!

Cons

I have no cons at all with the Jotform software.

Vendor response

Hi Mika, Thanks for your awesome review! We're delighted to hear that Jotform has been the best fit for your business! Your positive feedback means a lot to us. Feel free to reach out to us if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

YG
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Yokesha G.

Education Management, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Makes Organizing Forms a Breeze

Reviewed 18 days ago

Overall, it is been pretty good especially since the customer support chat feature is now available.

Pros

I love the customization of this program. Forms are very clean and easy to read. There are so many template and designs that allows for timely creation of forms.

Cons

Customer support. When I first purchased the program, customer support was almost none existent. The only thing available was customer forum which as not very helpful. However, i have noticed recently that they have a chat support line that has been helpful.

Vendor response

Hi Yokesha, We are glad you had a great time using our platform. Your feedback is appreciated. We do have 24/7 support on our forum which has an average response time of less than an hour. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

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