OurRecords Pricing, Features, Reviews & Comparison of Alternatives

OurRecords

Record, credential & compliance management

4.92/5 (12 reviews)

OurRecords overview

OurRecords is a compliance management solution that allows users to manage their suppliers, vendors, business partners and workforce, as well as maintain compliance and quality programs. The platform is able to manage from ten to 10,000 vendor business partners, and enables users to customize specific requirements such as vendor and supplier agreements, data requests, tax forms, policy acknowledgements, and more.

Supplier and vendor management tools allow organizations to automate the entire collection of all supplier and vendor compliance records including state registration, W9, insurance, policy acknowledgement, and other compliance documents. Users can monitor the compliance of staff prerequisite programs including integrated background checks, policy agreements, training, and other requirements. Automated alerts notify suppliers, vendors, contractors, and staff of current and pending non-compliance issues that require attention.

OurRecords provides a centralized location for all standard operating procedures, quality programs, policies, production specifications, certifications, and other compliance documents. Users can create unique compliance groups each with unique requirements, and can collect data and automate compliance reports and analytics for insights. Document distribution features help automate the distribution of required organizational and product compliance documents to customers, auditors, and state regulators.
www.ourrecords.com

Pricing

Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
OurRecords screenshot: OurRecords Compliance Network is available on all devices including desktop, laptop, tablet and mobileOurRecords Solution Overview

OurRecords reviews

Excellent
11

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.8
  4.7
  4.9
Douglas Aunkst

Outstanding customer service! This product quickly cut the time from three employees to less than 1

Used daily for 1-2 years
Reviewed 2017-05-23
Review Source: Capterra

We were able to deploy a national solution for our vendor management and regulatory compliance. All paper files and excel sheets were removed instantly. Setup and support were easily done and deployed across multiple national regions. Very cost effective option that saved hours of manpower and continues to save time by monitoring compliance documents. Very well architected to meet a variety of needs and offer solutions to unique needs. It also presents a very professional front for our organization to our trade partners.

Pros
The ease of use for not only the company user but the public user as well. Users have picked up the use with very little to almost no follow up support needs. The architecture of the system has made its use very flexible in meeting unique or alternative uses for the software. The company has also responded quickly to resolve any issues and releases frequent enhancements that listened to customer feedback.

Cons
That more companies are not using it yet! The ability to share our networks and the ultimate vendor being able to share documents across companies is outstanding.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jessie Bullis

Great programs for anyone that needs to keep personal information on record for compliance.

Used daily for 2+ years
Reviewed 2017-07-17
Review Source: Capterra

Pros
Our Records is safe why to email any documents that have personal information securely as required by CFPB. This works great for our company and our notaries. It will hold all our credentials in a secure location and allow us to email them to all our clients when updating our credentials. Helps to manage thousands of our vendors and all their credential and helps keep everything current and up to date.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Mary Dietrich

Good

Used daily for 6-12 months
Reviewed 2017-08-11
Review Source: Capterra

Pros
All of the information for each notary is in one place and can be easily found. Easy to receive new notary information when blast emails are sent out to OurRecords' network of notaries.

Cons
It is frustrating to have to go in and manually input the dates for each item when these should be done by either OurRecords or by the notary themselves. Also there is a lot of back and forth since the information submitted by the notaries is separated by the document type and not all grouped together by notary name. Input documents are unable to be sorted by either the date submitted or the notary name which makes approving a single notary very time consuming.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Denise LaMothe

OurRecords has been the best solution for managing my company!

Used daily for 2+ years
Reviewed 2017-05-25
Review Source: Capterra

Pros
By using OurRecords I no longer have to manually manage all of my internal and 3rd party vendors documentation, which has allowed me to focus on growing by business.

Cons
I haven't had any complaints. They always have the quickest response and have even added additional features that I have requested over the past years.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Mitchell Buckley

Great, customer service is WAY above average, Rep has been very good to work with.

Used daily for 6-12 months
Reviewed 2017-07-17
Review Source: Capterra

time saved tracking, printing, filing etc, file organization, saving tree's not printing out 1000's of documents to be filed.

Pros
Time savings, organization, it relieves me from manually tracking thousands of documents daily, the ease of use, The great customer support that comes with it. I have not had a single problem that was not resolved immediately. Very impressed with how well they take care of their customers and even the people whom are vendors and are not paying to assure the systems runs smoothly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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OurRecords pricing

Pricing options
Free
Free trial
Subscription
View Pricing Plans

Contact OurRecords for detailed pricing information.

OurRecords features

API

Activity Dashboard (423 other apps)
Activity Tracking (276 other apps)
Audit Trail (257 other apps)
Auditing (312 other apps)
Automatic Notifications (428 other apps)
Compliance Management (289 other apps)
Custom Fields (229 other apps)
Customizable Reporting (339 other apps)
Data Import/Export (313 other apps)
Document Storage (251 other apps)
Inventory Management (307 other apps)
Inventory Tracking (262 other apps)
Invoice Management (234 other apps)
Monitoring (237 other apps)
Real Time Data (285 other apps)
Real Time Reporting (239 other apps)
Reporting & Statistics (370 other apps)
Third Party Integration (303 other apps)
Workflow Management (310 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for OurRecords

Key features of OurRecords

  • ISO Compliance
  • OSHA Compliance
  • Feedback tracking
  • Audit management
  • Knowledge management
  • Maintenance management
  • Drag & drop
  • Encryption
  • Expiration management
  • License verification
  • Privileging
  • Online applications
  • Risk management
  • Membership management
  • Group management
  • Member directory
  • Vendor performance rating
  • Vendor maintained profiles
  • Volunteer profiles
  • Nonconformance tracking
  • Traceback & traceforward
  • Vendor qualification tracking
  • Audit management
  • Supplier master data
  • CRM
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Benefits

OurRecords allows users to set up custom requirements for each compliance group.

Add specific requirements for each vendor or supplier and customize compliance requirements by goods and services.

OurRecords enables users to invite participant companies and individuals, and engage with thousands of participants within a single platform.

Review and approve submissions securely and request additional info, all while maintaining compliance.

Automated alerts notify suppliers, contractors, vendors, and staff of any current and pending non-compliance issues that require attention.