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Kinetic
5
45
4
78
3
37
2
8
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-first, AI-powered ERP for discrete manufacturers
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Kinetic - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: May 2026
Kinetic overview
Based on 175 verified user reviews
What is Kinetic?
Reviews for Kinetic come from a wide variety of industries, including mechanical or industrial engineering (11% of reviewers), electrical/electronic manufacturing (10%), and machinery (9%). The most frequent use case for Kinetic cited by reviewers is manufacturing (67% of reviewers).
What do users say about Kinetic pricing?
Some users say Kinetic offers a competitive price and appreciate the robust features for smaller organizations. However, reviewers indicate that ongoing costs, customization, and even minor add-ons can make the overall price high over time.
Starting price
Alternatives
with better value for money
Pros & Cons
Training and Learning Curve
Reporting
Performance and Speed
User Interface
Slow and unhelpful support
Kinetic’s user interface
Kinetic review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.5
Features
3.9
Ease of use
3.5
Customer support
3.3
Reviews sentiment
What do users say about Kinetic?
Users report Kinetic offers extensive customization, robust manufacturing tools, and flexible reporting options, helping them tailor workflows and manage operations efficiently. They find the software easy to use once familiar, with a user-friendly interface and helpful dashboards, though initial training and implementation can be challenging and require expert support.
Reviewers indicate customer support is often slow and costly, with issues sometimes unresolved or escalated. They say performance can be sluggish, upgrades introduce bugs, and pricing is high due to add-on modules and maintenance fees. Some feel reporting and standard features lack intuitiveness and require technical knowledge.
Select to learn more
Who uses Kinetic?
Based on 175 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Kinetic's key features
Most critical features, based on insights from Kinetic users:
All Kinetic features
Features rating:
Kinetic alternatives
Kinetic
Starting from
No pricing info
QT9 ERP
Starting from
20000
Acumatica Cloud ERP
Starting from
No pricing info
QuickBooks Enterprise
Starting from
2210
Per year
Kinetic integrations (12)
Integrations rated by users
We looked at 175 user reviews to identify which products are mentioned as Kinetic integrations and how users feel about them.
Integration rating: 4.0 (3)
Integration rating: 3.0 (1)
“We have not fully integrated ADP workforce now with Connecteam as of yet, but it will be in the upcoming month.”
Emma K.
Office Manager
Kinetic customer support
What do users say about Kinetic customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Kinetic customer support.
A small group of reviewers found Kinetic's support staff knowledgeable, accessible by multiple channels, and effective in resolving issues.
Frequently reported by users, support response times are slow, with issues often taking days or weeks to resolve.
A significant portion of users describe the support process as bureaucratic, unhelpful, and difficult to navigate.
Widely noted by reviewers, support is expensive, sometimes unresponsive, and often refers users to costly consultants.
Support options
Training options
To see what individual users say about Kinetic's customer support, check out the review snippets below.
“The industry as a whole needs to improve quality and customer service.”
Mike H.
ERP Manager
Kinetic FAQs
Q. What is Kinetic used for?
Epicor Kinetic is a cloud-first, AI-powered manufacturing ERP platform designed for organizations that need connected operations across finance, supply chain, production, inventory, quality, service, and analytics. Built for discrete, make-to-order, engineer-to-order, and mixed-mode manufacturers, Kinetic supports planning and scheduling, materials management, shop floor coordination, product and project management, CRM, field service, governance and compliance, and multi-site business management in a single system. Its browser-based experience and role-based workflows are intended to help teams work from shared data rather than disconnected applications. For software buyers comparing functionality and platform fit, Kinetic includes financial management, business intelligence and analytics, supply chain management, production management, PLM, project management, GRC, quality management, electronic reporting, enterprise content management, workforce mobility, collaboration, IIoT-related capabilities, and integration and extensibility tools. It also supports AI and intelligent automation through Epicor Prism. Deployment options include cloud, on-premises, and hybrid models. The platform can integrate with systems such as ADP Workforce Now, Avalara, BarTender, SourceDay, Sovos, Sage, and other partner solutions listed in the document, which may be important for payroll, tax, labeling, procurement, data capture, and quality workflows. Kinetic supports operations across the Americas, EMEA, and APAC and is available in multiple languages, making it relevant for distributed manufacturers with global plants, suppliers, or customers.
Q. Does Kinetic support mobile devices?
Kinetic supports the following devices:
iPad, Android, iPhone
Q. What level of support does Kinetic offer?
Kinetic offers the following support options:
Knowledge Base, Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum
