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Kinetic

Cloud-first, AI-powered ERP for discrete manufacturers

Table of Contents

Is this product right for your business?

Find out with a

Kinetic - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: August 2026

Kinetic overview

Based on 183 verified user reviews

What is Kinetic?

Reviews for Kinetic come from a wide variety of industries, including mechanical or industrial engineering (11% of reviewers), electrical/electronic manufacturing (10%), and machinery (9%). The most frequent use case for Kinetic cited by reviewers is manufacturing (67% of reviewers).

What do users say about Kinetic pricing?

Some users say Kinetic offers a competitive price and appreciate the robust features for smaller organizations. However, reviewers indicate that ongoing costs, customization, and even minor add-ons can make the overall price high over time.

Starting price

Alternatives

with better value for money

Pros & Cons

Training and Learning Curve

Production Processes

Reporting

User Interface

Slow and unresponsive support

Kinetic’s user interface

Ease of use rating:

3.8

(183)

Kinetic reviews

Overall rating

3.8

183

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend0.50/10

Rating distribution

Pros

“We have customized everything from the start up screen to the inner mechanics of the system; 3) It is easy to access - whether you are in the office or working remotely; 4) It supports both large project management and high-volume manufacturing environments.”

John C.

Chief Financial Officer

“The industrial workflow automation features are highly robust for fast-growing organizations.”

Ron C.

Engineering and Maintenance Leader

“I use the Finance Management module the most. But it is easy to navigate to the other modules Sales, Service, Production, Purchasing and Exec Analysis.”

Maria M.

Accounting Manager

Cons

“Some of the tools IT had access to now requires Customer Support to do, which increases delays.”

Chad C.

Director of IT

“The communication between the app server and database server encounter a lot of issues from time to time and we end up having to reboot the systems to try to get us back working again.”

Joseph R.

IT Support

“CRM is not good, also the web version has so much problems when we compare to other competitors”

Alejandro G.

Epicor Consulting

Who uses Kinetic?

Based on 183 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Marketing and Advertising

Industrial Automation

Automotive

Mechanical or Industrial Engineering

Others

Use cases

Enterprise Resource Planning

Quality Management

Manufacturing

Business Process Management

Kinetic's key features

Most critical features, based on insights from Kinetic users:

Purchase order management

4.5

(11)

Production scheduling

4.3

(4)

Compliance management

3.8

(5)

Supplier management

4.5

(2)

Maintenance management

4.7

(3)

All Kinetic features

Features rating:

3.9

(183)

3D modeling

(0)

3PL management

(0)

Access controls/permissions

(0)

Accounting

5.0

(1)

Accounting integration

3.0

(1)

Activity dashboard

(0)

Activity tracking

(0)

AI copilot

(0)

Alerts/Notifications

5.0

(1)

API

(0)

Application management

(0)

Approval process control

(0)

Approval workflow

(0)

Archiving & retention

(0)

AS2 capability

(0)

Auditing

(0)

Audit management

(0)

Audit trail

(0)

Automated scheduling

(0)

Bank reconciliation

4.0

(1)

Barcode/Label management

(0)

Barcode/Ticket scanning

(0)

Barcoding/RFID

5.0

(1)

Batch processing

(0)

Bid management

(0)

Billing & invoicing

4.7

(3)

Bill of Material Analysis

(0)

Bill of materials

(0)

Bills of material

4.7

(6)

BOM creation

(0)

Budgeting/Forecasting

(0)

Built-in accounting

(0)

Business intelligence

(0)

Business process automation

(0)

Business process control

(0)

CAD tools

(0)

Calendar management

(0)

Calibration management

(0)

Capacity planning

(0)

Change management

5.0

(2)

Collaboration tools

4.0

(1)

Commenting/Notes

(0)

Communication management

(0)

Communications management

(0)

Complaint management

(0)

Compliance management

3.8

(5)

Components Tracking

(0)

Configurable workflow

(0)

Contact management

(0)

Corrective and preventive actions (capa)

(0)

Cost estimating

(0)

Cost tracking

(0)

CRM

3.5

(4)

Customer database

(0)

Customer history

(0)

Customizable fields

(0)

Customizable forms

(0)

Customizable reports

3.0

(2)

Customizable templates

(0)

Custom pricing rules

(0)

Dashboard

(0)

Data analysis tools

5.0

(1)

Database support

(0)

Data catalog

(0)

Data collection

(0)

Data import/export

1.0

(1)

Data mapping

(0)

Data synchronization

(0)

Data transformation

(0)

Data visualization

(0)

Defect tracking

(0)

Demand forecasting

3.0

(1)

Design management

(0)

Distribution management

5.0

(2)

Dock management

(0)

Document coding & control

(0)

Document management

3.5

(6)

Document storage

(0)

Drag & drop

(0)

eCommerce management

(0)

EDI

4.0

(1)

Electronic signature

(0)

Email management

(0)

Enterprise asset management

3.8

(5)

Equipment management

(0)

ERP integration

(0)

Estimating

(0)

Exceptions management

(0)

Expense tracking

(0)

File management

(0)

File transfer

(0)

Financial management

4.4

(12)

For aerospace industry

(0)

Forecasting

(0)

For metal fabrication

(0)

Forms automation

3.0

(3)

Forms management

(0)

For small businesses

(0)

Gantt/Timeline view

(0)

General ledger

3.0

(1)

Generative ai

(0)

Graphical workflow editor

(0)

HR management

4.0

(2)

Ideation

(0)

Import/Export management

2.0

(1)

Incident management

(0)

Industrial safety management

(0)

Inspection management

(0)

Integrated business operations

4.0

(1)

Inventory auditing

(0)

Inventory control

(0)

Inventory management

4.2

(14)

Inventory optimization

(0)

Inventory replenishment

(0)

Inventory tracking

(0)

Invoice management

(0)

ISO standards management

(0)

Item management

(0)

Job costing

(0)

Job management

(0)

Kitting

(0)

Labor management

(0)

Lifecycle management

(0)

Logistics management

(0)

Lot tracking

(0)

Maintenance management

4.7

(3)

Maintenance scheduling

(0)

Manufacturing inventory management

(0)

Manufacturing planning

(0)

Marketing management

4.0

(1)

Material requirements planning

3.8

(5)

MES

(0)

Milestone tracking

(0)

Mobile access

(0)

Modeling & simulation

(0)

Monitoring

(0)

Multi-Channel management

(0)

Multi-Currency

(0)

Multi-level bom

(0)

Multi-Location

(0)

Multiple data sources

(0)

Multiple format support

(0)

No-Code

(0)

Nonconformance tracking

(0)

Order entry

(0)

Order fulfillment

4.0

(1)

Ordering automation

(0)

Order management

4.5

(11)

Order processing

(0)

Order tracking

5.0

(1)

Parts management

(0)

Payroll management

(0)

Performance metrics

(0)

Picking & routing

5.0

(1)

Planning Tools

(0)

Policy management

(0)

Portfolio management

(0)

Price and cost calculations

(0)

Pricing management

(0)

Prioritization

(0)

Process change tracking

(0)

Process modeling & designing

4.0

(1)

Procurement management

(0)

Product configurator

(0)

Product data management

(0)

Product identification

(0)

Product information management

(0)

Production Cost Tracking

(0)

Production management

4.0

(4)

Production scheduling

4.3

(4)

Production tracking

(0)

Product lifecycle management

(0)

Progress tracking

(0)

Project management

5.0

(1)

Project scheduling

(0)

Purchase order management

4.5

(11)

Purchasing & receiving

4.0

(1)

Quality control

(0)

Quality management

2.7

(3)

Quotes/Estimates

3.8

(4)

Kinetic alternatives

Kinetic

3.8

(183)

Starting from

No pricing info

Free trial

Free version

Ease of Use

3.6

Features

3.9

Value for Money

3.5

Customer Support

3.3

Acumatica Cloud ERP

4.4

(243)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.2

Features

4.3

Value for Money

4.2

Customer Support

4.1

Wrike

4.4

(3K)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.3

Value for Money

4.2

Customer Support

4.3

Odoo

4.2

(1.3K)

visit website

Starting from

31.1

/user

Per month

Free trial

Free version

Ease of Use

4.0

Features

4.2

Value for Money

4.1

Customer Support

3.9

Kinetic integrations (12)

Integrations rated by users

We looked at 183 user reviews to identify which products are mentioned as Kinetic integrations and how users feel about them.

Epicor Advanced MES

Integration rating: 4.0 (3)

ADP Workforce Now

Integration rating: 3.0 (1)

“It would flow over for HR Management”

Delicia B.

HR Ops Mgr

Kinetic customer support

What do users say about Kinetic customer support?

Customer support rating:

3.3

We analyzed verified user reviews to identify positive and negative aspects of Kinetic customer support.

A few users highlight recent improvements in support responsiveness and effectiveness, especially with the new ticketing system.

Widely noted by reviewers, support is often slow to respond, with some issues taking weeks or even months to resolve.

A large number of users report difficulty reaching knowledgeable staff, with first-line support often unable to resolve issues.

Common user feedback mentions expensive support fees and a tendency to refer users to costly consultants for problem resolution.

Support options

Knowledge base

Phone support

Email/help desk

Chat

24/7 (live rep)

Faqs/forum

Training options

Videos

Live online

Webinars

In person

Documentation

To see what individual users say about Kinetic's customer support, check out the review snippets below.

“The industry as a whole needs to improve quality and customer service.”

Mike H.

ERP Manager

Kinetic FAQs

Q. Who are the typical users of Kinetic?

Kinetic has the following typical customers:
Mid-size Business, Large Enterprises, Small Business

These products have better value for money

Q. What is Kinetic used for?

Epicor Kinetic is a cloud-first, AI-powered manufacturing ERP platform designed for organizations that need connected operations across finance, supply chain, production, inventory, quality, service, and analytics. Built for discrete, make-to-order, engineer-to-order, and mixed-mode manufacturers, Kinetic supports planning and scheduling, materials management, shop floor coordination, product and project management, CRM, field service, governance and compliance, and multi-site business management in a single system. Its browser-based experience and role-based workflows are intended to help teams work from shared data rather than disconnected applications. For software buyers comparing functionality and platform fit, Kinetic includes financial management, business intelligence and analytics, supply chain management, production management, PLM, project management, GRC, quality management, electronic reporting, enterprise content management, workforce mobility, collaboration, IIoT-related capabilities, and integration and extensibility tools. It also supports AI and intelligent automation through Epicor Prism. Deployment options include cloud, on-premises, and hybrid models. The platform can integrate with systems such as ADP Workforce Now, Avalara, BarTender, SourceDay, Sovos, Sage, and other partner solutions listed in the document, which may be important for payroll, tax, labeling, procurement, data capture, and quality workflows. Kinetic supports operations across the Americas, EMEA, and APAC and is available in multiple languages, making it relevant for distributed manufacturers with global plants, suppliers, or customers.

Q. Does Kinetic support mobile devices?

Kinetic supports the following devices:
iPad, Android, iPhone

Q. What level of support does Kinetic offer?

Kinetic offers the following support options:
Knowledge Base, Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum