Eptura Visitor vs Swiftlane

Archie

Vizito

Room and desk booking, visitor management and powerful workspace analytics - all in one place. Enjoy a sleek UI, interactive floor plans, user friendly mobile and kiosk apps, and powerful features your team will love. Discover why the world's leading companies run their spaces with Archie.

Vizito is a customizable visitor registration tool for businesses to register, track, and manage visitors with a front-end iPad/Android kiosk & back-end website

Swiftlane

Swiftlane smart access technology provides safer, more secure access solutions for multifamily communities using video intercom, face recognition access, mobile access, and visitor PINs.

We really liked the possibilities they offered: you could scale the system to the level of your needs.

Impress your visitors and secure your front desk with a multilingual iPad-based visitor management solution used by Fortune500 and SMEs

Access Controls/Permissions

Activity Dashboard

Alarm Management

Alerts/Notifications

Asset Lifecycle Management

Audit Management

Audit Trail

Badge Management

Booking Management

Calendar Management

Contact Management

Contact Tracing

Customizable Branding

Customizable Forms

Desk Availability Schedule

Desk Reservation

Digital Signature

Document Management

Drag & Drop

Event Management

Event Registration

Facility Scheduling

Floor Plans & Maps

For Offices

Group Registration

ID Scanning

Investigation Management

Multi-Language

Multi-Location

Occupancy Management

Pre-Registration

QR Codes

Real-Time Data

Registration Management

Reporting/Analytics

Room Booking

Safety Incident Management

Security Management

Self Check-In/Check-Out

Self Service Portal

Single Sign On

Space Reservation

Third-Party Integrations

Visitor Management

Visitor Registration

Visitor Tracking

Watch List

Workflow Management

Most reviewers indicate that Eptura Visitor delivers strong value with flexible packages, a free trial, and affordability compared to competitors. Some users say recent price increases and required upgrades for certain features make the cost harder to justify.

Value for money

Reviews for Eptura Visitor come from a wide variety of industries, including Information Technology and Services (10% of reviewers), Automotive (6%), and Security and Investigations (5%). The most frequent use case for Eptura Visitor cited by reviewers is visitor management (90% of reviewers).

Eptura Visitor

Web-based

iPad

iPhone

The Receptionist for iPad

Envoy

Advanced

Power

IT Lead

Adminstrators and Users are able to quickly plan for their visitors and manage the entire process including collecting critical information such as any training required for safety.

Connectors offer a lot more of compatibility and extra options.

Project Manager - Business Analist

Furthermore, the product is important in terms of safety: we always know who is in the building. Because this data is stored in the cloud, it is remails available in the event of emergencies.

Integration with other platforms is not as easy but doable.

Head of TechOps

System and Service Operations Analyst Information Technology

Manager, IT Services

I am shocked and appalled that you increased the pricing 30% last year and now 60%, nearly 100% price increase in 2 years.

Not really anything to mention. If there are problems, it has more to do with external matters than with Proxyclick itself.

IT Director

I can't see my method of payment or any past invoices.  

Clinical Trial Branding Lead

Sysadmin

Their free trial only is available for their top price tier which resulted in accidentally purchasing a plan that didn't work for us and they refuse to cancel.

Packaging Technologist

Shame you can't book in for multiple days at once and have to book in day by day  which takes up alot of time.

The live chat support isn't recorded or any case created so the next person needs to start from scratch.

Proxyclick was a perfect solution: easy to setup, easy use, efficient. AND: affordable as well as scalable.

Front House Manager

Visitors are always super impressed, has transformed the visitor experience.

Originally it was inexpensive and somewhat easy to deploy.

reception

Easy to use and register and manage guests

Data Labeling  specialist 

Entry and exit of the visitors can be tracked easily.

Visitors can sign in without help of an employee and can get badge easily.

It shows all our offices worldwide and getting Id printed is very easy.

Health, Safety, Environmental Manager

Pricing

Ease of Use

Integrations

Reporting

Bugs and Issues

Features

Setup

Security and Access Control

Email Notifications

Small Business

Large Enterprises

Mid-size Business

Most reviewers indicate that Eptura Visitor offers a good range of features for the price, with flexible packages and a free trial or free version that helps users evaluate the software before committing. They appreciate the ease of use, customization options, and find it more affordable than some competitors. Some users say the paid plans provide strong functionality, but feel the pricing can be high for basic needs and dislike that certain features require upgrading to higher tiers. Some reviewers feel recent price increases are difficult to justify, especially without significant platform improvements.

Eptura

The Receptionist for iPad, now Sign In App, is a digital visitor management system designed for streamlined front desk operations. It enables businesses to track visitors, eliminate interruptions, and create exceptional check-in experiences through customizable workflows.

Access Management

Authentication

Data Import/Export

Facial Recognition

Historical Reporting

Mobile Access

Parking Management

Real-Time Monitoring

Reporting & Statistics

User Profiles

Android

Windows

Chromebook

director of capital project

Great costumer service, they strive to resolve issues with their equipment every time spending time with every IT technicians to understand and solve issues.

VP Technology

I will need to integrate this with Appfolio in order to make the adding and removal of tenants automated as people move in and out.

Resident Service Coordinator

Easy to add residents and maintain resident profile, options to add fobs and having the ability to view multiple properties in one space is a plus!

Manager

The thing I liked most about Swiftlane was their fast response when I reported an issue, even when they don't respond and I leave a message.

Chief of Operations

Swiftlane feels more like a tech product than a traditional access system—mobile-first, clean interface, and intuitive for both admins and users.

Not Available

Having a camera by the door is great for safety but needing the bio metrics of my face and, odds are, selling that information to lord knows which app/other product -- is generally distressing.

This is a new device that we are evaluating at one of our properties. If all goes well, we will look to add this at other locations in the furure.

Principal

One of my feature requests was video review of each entry and this feature was recently added, albeit with a cost.

resident

I appreciate being able to get in the door without having to punch in a code it leaves my hands free especially when I'm carrying groceries or other items to get inside

Owner

I can use face recognition, a PIN, or the unlock door feature on the app to open the door.

Board Member

What I liked most about Swiftlane: Great customer support, great technology, lots of great follow up with their tech team when we had to troubleshoot a few minor issues after the install.

Creative Director

I like that you can unlock your door from your phone, see who you are letting in, and my partner can be alerted as well.

General Manager

Customer support though not always able to resolve the issue was always reachable and could always make an effort to resolve the issue, called back when needed and made sure the locks were working.

When the system is not working as it should it can get a little frustrating especially because I'm used to using my facial scan and I don't remember the password

Consultant

What I like best about Swiftlane is that I don’t need keys to open the doors to the building and have several options to open the doors and don’t have to be at home waiting on deliveries.

Attorney

There are still some small glitches and the updated software for the app or the iPhone tools on the website need to be updates as well.

Director Comercial

The use of single use PINs to visitors allows unique entry and the photo audit log eases visitors’ conscience by recording their activities.

Tech Support

Our campus is set up like a college, with each building housing different grade levels, and Swiftlane makes it easy to manage door access across them.

Designer and Fashion Illustrator

Overall, an easy to navigate ui that made it simple to unlock and answer buzzes and create pins for trusted visitors and/or one time usages.

I appreciate how many options I have for getting in - tapping open on my phone, face scan, code direct.  

There have been some instances where we've had a frozen Swiftlane screen and no one could get in the building until it was fixed.

I can also create Visitor Pins for specific people coming and going which also helps me see when they are here.

Resident

The app is easy to navigate and works as expected for the functions it's intended to perform; opening the front door with tap, calls, and within the app.

I also enjoy the pin feature to allow trusted family and friends to allow them access as well.

Hairstylist

I love that my clients and I feel safe, knowing that the front door remains locked without anyone having to be inconvenienced by standing out in the cold or heat for extended periods of time.

Editor

I initially had an issue being added to the correct building account, but customer support, [sensitive content hidden], went above and beyond to make sure everything was resolved.

Assoc. HR Manager

I like that we can create passcodes for vendors, visitors, etc.

Secretary

I also love being able to give pin codes to my children so they can enter without a key.

unrelated question

Easy to manage building access, create additional keys, and enter the building using facial recognition.

There were some issues in the beginning that I brought to my landlords attention who relayed it back to our Swiftlane rep who was quick to address and fix.

It's easy to let clients in with my cell phone and ensure that it's who I'm expecting with the video option!.

It is an efficient system for accessing the building for both residents and guests.

Office Manager

I really enjoy Swiftlane and what I like most is that it makes providing remote access to the office easier than ever.

IT Manager

Having an opportunity to identify guests before they enter and using pin codes for deliveries increases the level of protection and makes delivery secure.

With just a button, I can assist anyone who is locked out of our suite doors.

Social WOrker

The convenience of opening the door from my phone—and knowing who is knocking—right from the exterior door.

From the front door to the package room and even the Yale lock on our apartment door, everything is integrated and interactive.

The ability to unlock a car using the Swiftlane app is very useful, especially in cases when I am not at home and need to enter my vehicle.

Minor concerns about data stored for facial recognition.

Occasionally I get an entry request from a delivery person that is for another resident.

I’d prefer the option to open it without answering the call, since sometimes I’m at work.

I like that it is integrated with use of a mobile app and Siri.

Property Manager

I like the interface and new video security feature.

Customer support does respond quickly, but it can take five to ten minutes to get the issue solved.

The panel is a little far from the door, but there is enough time to get through before it times out.

Dispatcher

It’s accessible considering you can access entrance to your building through your phone.

Tech Team Lead

We got the door entry system a few months ago and it has been working well as both a user and an admin.

Eptura Visitor vs Swiftlane Comparison (2026)

Eptura Visitor

Swiftlane

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives