SAFE Pricing, Features, Reviews & Alternatives

SAFE

Cloud-based evidence management & asset tracking solution

4.82/5 (17 reviews)

SAFE overview

What is SAFE?

SAFE, by Tracker Products, is a cloud-based evidence management solution designed to help police departments, state highway patrols, law firms, forensic labs, and other organizations manage the collection, processing, and storage of information. The platform enables users to track physical as well as digital assets via barcode scanning, e-signatures, and customizable dashboards.

SAFE's unbreakable chain of custody functionality allows institutions to track the movement, transfer, and storage of all items of evidence in their inventory. SAFE’s key features include role-based permissions, concurrent licensing, data import, barcode labeling, and SAML-based authentication.

SAFE comes with an auto-disposition module, which allows users to define follow-up dates for cases. Users can also automate notifications for upcoming review dates, information modifications, officers' responses, and outcomes. SAFE’s dashboard enables users to add customizable widgets for accelerated data searches. The built-in search functionality lets organizations create custom rules for filtering information and export results to Excel files. SAFE offers native mobile applications for Android and iOS devices.
trackerproducts.com

Pricing

Starting from
$4300/year
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

B@6644a25b
SAFE screenshot: SAFE add case screenshotEvidence tracking system to simplify, streamline, & secure physical and digital evidence managementSAFE screenshot: SAFE add person screenshotSAFE screenshot: SAFE new task screenshotSAFE screenshot: SAFE add widget screenshotSAFE screenshot: SAFE dashboardSAFE screenshot: SAFE organization settingsSAFE screenshot: SAFE data visualizationAuto Disposition for Evidence ManagementTracker Digital Evidence Management System DEMS

SAFE user reviews

Excellent
14

Very good
3

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.5
  4.7
  4.9
Heather H.

Great system to keep Evidence in check

Used daily for 1-2 years
Reviewed 2019-05-21
Review Source: Capterra

I love having SAFE in our office. This system has allowed me to keep track of all the matters and the items that are associated to the matter. It helps me to keep people accountable for what they take and I have a lot more confidence in the system and our evidence room. I have been able to develop a media handling system wrapped around Safe and it's amazing. I have also been able to locate different items because with the migration, fields are showing now that were not showing in our previous system and it's allowing the me to see all fields and locate multiple items.

Pros
This system is easy to use. The barcode system is great and assist with media handling 100% better than it used to be if you are diligent in where you are placing your evidence. Uploading documents is great, fast and efficient. I take a lot of pride in my evidence room and this system and this system allows me to track the evidence better. It has a sign in sign out feature so you can hold people accountable for taking items and not returning them. Running a search on items is great and has allowed me to identify multiple items that I thought were MIA when they are just associated with another project. Adding custom fields is also amazing and having the option to take those fields out is just as great, as my company has merged amillion times and that means I have to migrate more and more systems into Safe while still keeping all information from their system in Safe. Once it's all migrated, I can take that field out and we no longer see that field.

Cons
Moving from Item back to matter is a huge pain. Once you click on the item you need to view you have at the very least 3 clicks to go back and view the matter and get back to the other items in the case. Adding people to a matter is not easy. If you try to add a person who has been added previously instead of asking if you'd like to add that person (It does this once) it tells you that email already exists and now you have to go to search and run a search for that person then add them to the case. This is not very efficient when adding. You also can add a document to an item without entering the item and again getting back to the other items is a pain. I just name ti document and drag and drop. If it's labeled as Item 1 then I know where it belongs instead of attaching to the item specifically.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mike G.

This evidence software is 2nd to none. Hands down

Used weekly for 6-12 months
Reviewed 2019-05-24
Review Source: Capterra

We went from a paper system to SAFE. All the redundancy is gone. The forms that tracker products custom made for us work flawlessly. That’s a huge deal in law enforcement. I have never experienced the level of customer service with any other company than I have with tracker products.

Pros
The ease of use along with user friendly software and training.

Cons
Cons? Yeah there aren’t any. I literally thought about this and really cannot find any cons.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ron G.

DCDTF

Used occasionally for 1-2 years
Reviewed 2019-05-21
Review Source: Capterra

The experience with the Safe program has some improvements over the Fluid product, but it also has some very serious deficiencies that have yet to be addressed that can cause some serious problems.

Pros
The address field populates addresses as you type and the ability to customize the reports..

Cons
The most important aspect of tracking evidence is to maintain an accurate chain of custody. The Safe program lacks the ability to properly maintain a correct chain of custody. In a perfect world the Safe program would be fine, but not all transactions occur exactly when or how we want them to and with Safe, there is no ability to change a transaction. The transaction may change in different ways, to include the person who is assigned to pick up the item to the actual date the items is picked up or transferred. This could ultimately cause an important case or cases to be thrown out of court. There is also a lack of ability to customize the various forms that are used. The currency form was designed very poorly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Larry T.

Awesome Product and Equally Awesome Company!!!!

Used daily for 2+ years
Reviewed 2019-05-21
Review Source: Capterra

Our experience with Tracker from day one has been awesome. We went from paper records in our evidence room to Tracker’s evidence solution and ultimately SAFE. Their staff was with us every step of the way as we made each of our transitions. Whenever I had an issue or needed help, Tracker’s customer service was always their taking care of us. In addition, Tracker listens to its customers. When we had an idea to make the system better, they actually listened and made the change. Not very many companies do that nowadays. I couldn’t speak more highly of a product or company.

Pros
This product is so easy to setup and use. You literally can be setup, trained, and entering evidence into the SAFE within a couple of hours. I took a couple of our officers, gave them logins and asked them to enter a fictitious case with several items of evidence into SAFE, without showing them how to use the system. Each officer was able to navigate the software and enter the case and its corresponding evidence without any issues or help. The system is very intuitive and easy to use.

Cons
The downside of any shared system is the lack of configurability in some areas of the system. With that said, the staff at Tracker have made every accommodation that we’ve asked, within reason.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Madison K.

SAFE Evidence Tracker

Used daily for 1-2 years
Reviewed 2019-05-23
Review Source: Capterra

-Less paper used -Saving money due to not having to print evidence logs on evidence envelopes -Saves time on checking items in and out -Organizes evidence neatly -Auto generated stats on what types of evidence are being collected and stored

Pros
Being able to quickly and easily search and view evidence pertaining to certain cases. Quickly and efficiently being able to label and store evidence, as well as check it out. Replaced hand written control forms and evidence labels for a neat organized look.

Cons
Prefers there was an option to observe the completed label and information added to a case, person, or item and give users the opportunity to make any necessary changes without an administrator. At this point, when adding new information, once you've moved on to a new page, you can not go back and make any changes. Being able to observe the information and make changes prior to official publishing would reduce the changes admin has to make upon officer request.

Response from Tracker Products


Thank you so much for this great review. We really appreciate you being a loyal customer and helping to share the word about us. We're here for you anytime. Your system could easily be changed to give you permission to edit your items while still in a temporary location. Have your Admin contact one of our support specialist to show you how to make this change.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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SAFE pricing

Starting from
$4300/year
Pricing options
Free trial
Subscription
View Pricing Plans

Contact Tracker Products for full pricing details.

SAFE features

API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Audit Trail
Customizable Reports
Inventory Management
Reporting & Statistics
Search/Filter
Status Tracking
Workflow Management

Access Controls/Permissions (671 other apps)
Audit Management (555 other apps)
Billing & Invoicing (566 other apps)
Compliance Management (677 other apps)
Data Import/Export (661 other apps)
Document Management (786 other apps)
Mobile Access (765 other apps)
Reporting/Analytics (1053 other apps)
Third Party Integrations (760 other apps)

Videos and tutorials

Additional information for SAFE

Key features of SAFE

  • Barcoding/RFID
  • Check-in/Check-out
  • Evidence Management
  • QR Codes
View All Features