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SAFE Pricing, Features, Reviews and Alternatives
SAFE FAQs
SAFE product overview
What is SAFE?
SAFE, by Tracker Products, is a cloud-based evidence management solution designed to help police departments, state highway patrols, law firms, forensic labs, and other organizations manage the collection, processing, and storage of information. The platform enables users to track physical as well as digital assets via barcode scanning, e-signatures, and customizable dashboards.
Typical customers
Platforms supported
Support options
Training options
Not sure about SAFE? Compare it with a popular alternative
Starting from
4300
Per year
Per Feature
Starting from
49
Per month
Per Feature
SAFE pricing information
Value for money
4.7
/5
20
Starting from
4300
Per year
Per Feature
Pricing options
Value for money contenders
SAFE features
Functionality
4.6
/5
20
Total features
23
2 categories
Most valued features by users
Functionality contenders
SAFE users reviews
Overall Rating
4.7
/5
20
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.25/10
15
4
1
0
0
Overall rating contenders
Heather H.
Legal Services, 5,001-10,000 employees
Used daily for 1-2 years
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I love having SAFE in our office. This system has allowed me to keep track of all the matters and the items that are associated to the matter. It helps me to keep people accountable for what they take and I have a lot more confidence in the system and our evidence room. I have been able to develop a media handling system wrapped around Safe and it's amazing. I have also been able to locate different items because with the migration, fields are showing now that were not showing in our previous system and it's allowing the me to see all fields and locate multiple items.
This system is easy to use. The barcode system is great and assist with media handling 100% better than it used to be if you are diligent in where you are placing your evidence. Uploading documents is great, fast and efficient. I take a lot of pride in my evidence room and this system and this system allows me to track the evidence better. It has a sign in sign out feature so you can hold people...
Moving from Item back to matter is a huge pain. Once you click on the item you need to view you have at the very least 3 clicks to go back and view the matter and get back to the other items in the case. Adding people to a matter is not easy. If you try to add a person who has been added previously instead of asking if you'd like to add that person (It does this once) it tells you that email already...
Mike G.
Law Enforcement, 11-50 employees
Used weekly for 6-12 months
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We went from a paper system to SAFE. All the redundancy is gone. The forms that tracker products custom made for us work flawlessly. That’s a huge deal in law enforcement. I have never experienced the level of customer service with any other company than I have with tracker products.
The ease of use along with user friendly software and training.
Cons? Yeah there aren’t any. I literally thought about this and really cannot find any cons.
Hussein A.
Civil Engineering, self-employed
Used daily for less than 6 months
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I like flexibility in the shortcuts of the program
When i use it i feel like the life is easy
Larry T.
Law Enforcement, 11-50 employees
Used daily for 2+ years
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Our experience with Tracker from day one has been awesome. We went from paper records in our evidence room to Tracker’s evidence solution and ultimately SAFE. Their staff was with us every step of the way as we made each of our transitions. Whenever I had an issue or needed help, Tracker’s customer service was always their taking care of us. In addition, Tracker listens to its customers. When we had an idea to make the system better, they actually listened and made the change. Not very many companies do that nowadays. I couldn’t speak more highly of a product or company.
This product is so easy to setup and use. You literally can be setup, trained, and entering evidence into the SAFE within a couple of hours. I took a couple of our officers, gave them logins and asked them to enter a fictitious case with several items of evidence into SAFE, without showing them how to use the system. Each officer was able to navigate the software and enter the case and its corresponding evidence without any issues or help. The system is very intuitive and easy to use.
The downside of any shared system is the lack of configurability in some areas of the system. With that said, the staff at Tracker have made every accommodation that we’ve asked, within reason.
Madison K.
Law Enforcement, 51-200 employees
Used daily for 1-2 years
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-Less paper used -Saving money due to not having to print evidence logs on evidence envelopes -Saves time on checking items in and out -Organizes evidence neatly -Auto generated stats on what types of evidence are being collected and stored
Being able to quickly and easily search and view evidence pertaining to certain cases. Quickly and efficiently being able to label and store evidence, as well as check it out. Replaced hand written control forms and evidence labels for a neat organized look.
Prefers there was an option to observe the completed label and information added to a case, person, or item and give users the opportunity to make any necessary changes without an administrator. At this point, when adding new information, once you've moved on to a new page, you can not go back and make any changes. Being able to observe the information and make changes prior to official publishing would reduce the changes admin has to make upon officer request.
Thank you so much for this great review. We really appreciate you being a loyal customer and helping to share the word about us. We're here for you anytime. Your system could easily be changed to give you permission to edit your items while still in a temporary location. Have your Admin contact one of our support specialist to show you how to make this change.
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