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SAFE

Cloud-based evidence management & asset tracking solution

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SAFE Pricing, Features, Reviews and Alternatives

SAFE product overview

Price starts from

4300

Per year

Per Feature

What is SAFE?

SAFE, by Tracker Products, is a cloud-based evidence management solution designed to help police departments, state highway patrols, law firms, forensic labs, and other organizations manage the collection, processing, and storage of information. The platform enables users to track physical as well as digital assets via barcode scanning, e-signatures, and customizable dashboards.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
Email/Help Desk
Phone Support

Training options

Documentation
Live Online
Webinars
In Person

SAFE pricing information

Value for money

4.8

/5

19

Starting from

4300

Per year

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

SAFE features

Functionality

4.6

/5

19

Total features

24

2 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Reporting & Statistics
API
Customizable Reports
Workflow Management
Inventory Management
Activity Tracking

Functionality contenders

SAFE users reviews

Overall Rating

4.8

/5

19

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.47/10
Rating distribution

5

4

3

2

1

15

4

0

0

0

Pros
I love the system and all that it does. Nothing more, nothing less and all that it does it does perfect.

RB

Rich B.

The system is easy to use, accessible anywhere and is backed by outstanding customer support.

BD

Brad D.

The ability to customize most of the fields is great. Customer service and helping us get started has been top notch.

BA

Brian A.

Cons
You also can add a document to an item without entering the item and again getting back to the other items is a pain. I just name ti document and drag and drop.

HH

Heather H.

There are a lot of functions with this product (not that that is a bad thing) but it can be overwhelming.

JM

Jason M.

The experience with the Safe program has some improvements over the Fluid product, but it also has some very serious deficiencies that have yet to be addressed that can cause some serious problems.

RG

Ron G.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great system to keep Evidence in check

Reviewed 3 years ago

I love having SAFE in our office. This system has allowed me to keep track of all the matters and the items that are associated to the matter. It helps me to keep people accountable for what they take and I have a lot more confidence in the system and our evidence room. I have been able to develop a media handling system wrapped around Safe and it's amazing. I have also been able to locate different items because with the migration, fields are showing now that were not showing in our previous system and it's allowing the me to see all fields and locate multiple items.

Pros

This system is easy to use. The barcode system is great and assist with media handling 100% better than it used to be if you are diligent in where you are placing your evidence. Uploading documents is great, fast and efficient. I take a lot of pride in my evidence room and this system and this system allows me to track the evidence better. It has a sign in sign out feature so you can hold people...

Cons

Moving from Item back to matter is a huge pain. Once you click on the item you need to view you have at the very least 3 clicks to go back and view the matter and get back to the other items in the case. Adding people to a matter is not easy. If you try to add a person who has been added previously instead of asking if you'd like to add that person (It does this once) it tells you that email already...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome Product and Equally Awesome Company!!!!

Reviewed 3 years ago

Our experience with Tracker from day one has been awesome. We went from paper records in our evidence room to Tracker’s evidence solution and ultimately SAFE. Their staff was with us every step of the way as we made each of our transitions. Whenever I had an issue or needed help, Tracker’s customer service was always their taking care of us. In addition, Tracker listens to its customers. When we had an idea to make the system better, they actually listened and made the change. Not very many companies do that nowadays. I couldn’t speak more highly of a product or company.

Pros

This product is so easy to setup and use. You literally can be setup, trained, and entering evidence into the SAFE within a couple of hours. I took a couple of our officers, gave them logins and asked them to enter a fictitious case with several items of evidence into SAFE, without showing them how to use the system. Each officer was able to navigate the software and enter the case and its corresponding evidence without any issues or help. The system is very intuitive and easy to use.

Cons

The downside of any shared system is the lack of configurability in some areas of the system. With that said, the staff at Tracker have made every accommodation that we’ve asked, within reason.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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DCDTF

Reviewed 3 years ago

The experience with the Safe program has some improvements over the Fluid product, but it also has some very serious deficiencies that have yet to be addressed that can cause some serious problems.

Pros

The address field populates addresses as you type and the ability to customize the reports..

Cons

The most important aspect of tracking evidence is to maintain an accurate chain of custody. The Safe program lacks the ability to properly maintain a correct chain of custody. In a perfect world the Safe program would be fine, but not all transactions occur exactly when or how we want them to and with Safe, there is no ability to change a transaction. The transaction may change in different ways, to include the person who is assigned to pick up the item to the actual date the items is picked up or transferred. This could ultimately cause an important case or cases to be thrown out of court. There is also a lack of ability to customize the various forms that are used. The currency form was designed very poorly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SAFE Evidence Tracker

Reviewed 3 years ago

-Less paper used -Saving money due to not having to print evidence logs on evidence envelopes -Saves time on checking items in and out -Organizes evidence neatly -Auto generated stats on what types of evidence are being collected and stored

Pros

Being able to quickly and easily search and view evidence pertaining to certain cases. Quickly and efficiently being able to label and store evidence, as well as check it out. Replaced hand written control forms and evidence labels for a neat organized look.

Cons

Prefers there was an option to observe the completed label and information added to a case, person, or item and give users the opportunity to make any necessary changes without an administrator. At this point, when adding new information, once you've moved on to a new page, you can not go back and make any changes. Being able to observe the information and make changes prior to official publishing would reduce the changes admin has to make upon officer request.

Vendor response

Thank you so much for this great review. We really appreciate you being a loyal customer and helping to share the word about us. We're here for you anytime. Your system could easily be changed to give you permission to edit your items while still in a temporary location. Have your Admin contact one of our support specialist to show you how to make this change.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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More Productivity Than I Expected

Reviewed 3 years ago

What we have to gain by using SAFE is the future growth of our program by utilizing a secure, cloud-based solution. SAFE allows us to spread evidence-entry over multiple business partners instead of relying on the current process, which creates a massive bottleneck.

Pros

Productivity and navigation are a breeze in SAFE since many times there are multiple ways to view and securely modify item data. Where normally we would find ourselves saying, "It sure would be nice to be able to click this and have it do that", in SAFE the comment we make most is, "Wow, I'm glad I can click this and have it do that!". SAFE seamlessly flows.

Cons

Since SAFE is the best in the business and so carefully thought out and efficient, the expectation is set very high. Because of this, when there are faults, they are more pronounced. I've experienced some concerns at the user-interface level that, if unnoticed, could have led to serious business issues.

Vendor response

We are incredibly grateful that you took the time to leave us your praise and valued feedback. SAFE was designed to be an enterprise solution encompassing the latest standards and industry best practices. Although we try very hard, it is difficult to consider every possible use case. We put customer satisfaction as top priority, and we are committed to continuous improvement to meet the evolving needs of our customers.

SAFE FAQs and common questions

Q. What type of pricing plans does SAFE offer?

SAFE has the following pricing plans:
Starting from: $4300.00/year
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of SAFE?

SAFE has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does SAFE support?

SAFE supports the following languages:
English


Q. Does SAFE support mobile devices?

SAFE supports the following devices:
Android, iPad, iPhone


Q. Does SAFE offer an API?

Yes, SAFE has an API available for use.


Q. What level of support does SAFE offer?

SAFE offers the following support options:
Chat, Knowledge Base, Email/Help Desk, Phone Support

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