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SAFE Logo

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Cloud-based evidence management & asset tracking solution

(4)

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SAFE Pricing, Features, Reviews and Alternatives

SAFE FAQs

Q. What type of pricing plans does SAFE offer?

SAFE has the following pricing plans:
Starting from: $4300.00/year
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of SAFE?

SAFE has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does SAFE support?

SAFE supports the following languages:
English


Q. Does SAFE support mobile devices?

SAFE supports the following devices:
Android, iPad, iPhone


Q. Does SAFE offer an API?

Yes, SAFE has an API available for use.


Q. What level of support does SAFE offer?

SAFE offers the following support options:
Chat, Knowledge Base, Email/Help Desk, Phone Support

SAFE product overview

Price starts from

4300

Per year

Per Feature

What is SAFE?

SAFE, by Tracker Products, is a cloud-based evidence management solution designed to help police departments, state highway patrols, law firms, forensic labs, and other organizations manage the collection, processing, and storage of information. The platform enables users to track physical as well as digital assets via barcode scanning, e-signatures, and customizable dashboards.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
Email/Help Desk
Phone Support

Training options

Documentation
Live Online
Webinars
In Person

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Why am I seeing this?

SAFE pricing information

Value for money

4.7

/5

20

Starting from

4300

Per year

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

SAFE features

Functionality

4.6

/5

20

Total features

23

2 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Reporting & Statistics
API
Workflow Management
Customizable Reports
Inventory Management
Activity Tracking

Functionality contenders

SAFE users reviews

Overall Rating

4.7

/5

20

Positive reviews

95

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.25/10
Rating distribution

5

4

3

2

1

15

4

1

0

0

Pros
I love the system and all that it does. Nothing more, nothing less and all that it does it does perfect.
The ability to customize most of the fields is great. Customer service and helping us get started has been top notch.
The barcode system is great and assist with media handling 100% better than it used to be if you are diligent in where you are placing your evidence. Uploading documents is great, fast and efficient.
Cons
You also can add a document to an item without entering the item and again getting back to the other items is a pain. I just name ti document and drag and drop.
The downside of any shared system is the lack of configurability in some areas of the system. With that said, the staff at Tracker have made every accommodation that we’ve asked, within reason.
There are a lot of functions with this product (not that that is a bad thing) but it can be overwhelming.

Overall rating contenders

HH
AvatarImg

Heather H.

Legal Services, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great system to keep Evidence in check

Reviewed 5 years ago

I love having SAFE in our office. This system has allowed me to keep track of all the matters and the items that are associated to the matter. It helps me to keep people accountable for what they take and I have a lot more confidence in the system and our evidence room. I have been able to develop a media handling system wrapped around Safe and it's amazing. I have also been able to locate different items because with the migration, fields are showing now that were not showing in our previous system and it's allowing the me to see all fields and locate multiple items.

Pros

This system is easy to use. The barcode system is great and assist with media handling 100% better than it used to be if you are diligent in where you are placing your evidence. Uploading documents is great, fast and efficient. I take a lot of pride in my evidence room and this system and this system allows me to track the evidence better. It has a sign in sign out feature so you can hold people...

Cons

Moving from Item back to matter is a huge pain. Once you click on the item you need to view you have at the very least 3 clicks to go back and view the matter and get back to the other items in the case. Adding people to a matter is not easy. If you try to add a person who has been added previously instead of asking if you'd like to add that person (It does this once) it tells you that email already...

MG
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Mike G.

Law Enforcement, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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This evidence software is 2nd to none. Hands down

Reviewed 5 years ago

We went from a paper system to SAFE. All the redundancy is gone. The forms that tracker products custom made for us work flawlessly. That’s a huge deal in law enforcement. I have never experienced the level of customer service with any other company than I have with tracker products.

Pros

The ease of use along with user friendly software and training.

Cons

Cons? Yeah there aren’t any. I literally thought about this and really cannot find any cons.

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Hussein A.

Civil Engineering, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Safe Review for co-workers

Reviewed 2 years ago
Pros

I like flexibility in the shortcuts of the program

Cons

When i use it i feel like the life is easy

LT
AvatarImg

Larry T.

Law Enforcement, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome Product and Equally Awesome Company!!!!

Reviewed 5 years ago

Our experience with Tracker from day one has been awesome. We went from paper records in our evidence room to Tracker’s evidence solution and ultimately SAFE. Their staff was with us every step of the way as we made each of our transitions. Whenever I had an issue or needed help, Tracker’s customer service was always their taking care of us. In addition, Tracker listens to its customers. When we had an idea to make the system better, they actually listened and made the change. Not very many companies do that nowadays. I couldn’t speak more highly of a product or company.

Pros

This product is so easy to setup and use. You literally can be setup, trained, and entering evidence into the SAFE within a couple of hours. I took a couple of our officers, gave them logins and asked them to enter a fictitious case with several items of evidence into SAFE, without showing them how to use the system. Each officer was able to navigate the software and enter the case and its corresponding evidence without any issues or help. The system is very intuitive and easy to use.

Cons

The downside of any shared system is the lack of configurability in some areas of the system. With that said, the staff at Tracker have made every accommodation that we’ve asked, within reason.

MK
AvatarImg

Madison K.

Law Enforcement, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SAFE Evidence Tracker

Reviewed 5 years ago

-Less paper used -Saving money due to not having to print evidence logs on evidence envelopes -Saves time on checking items in and out -Organizes evidence neatly -Auto generated stats on what types of evidence are being collected and stored

Pros

Being able to quickly and easily search and view evidence pertaining to certain cases. Quickly and efficiently being able to label and store evidence, as well as check it out. Replaced hand written control forms and evidence labels for a neat organized look.

Cons

Prefers there was an option to observe the completed label and information added to a case, person, or item and give users the opportunity to make any necessary changes without an administrator. At this point, when adding new information, once you've moved on to a new page, you can not go back and make any changes. Being able to observe the information and make changes prior to official publishing would reduce the changes admin has to make upon officer request.

Vendor response

Thank you so much for this great review. We really appreciate you being a loyal customer and helping to share the word about us. We're here for you anytime. Your system could easily be changed to give you permission to edit your items while still in a temporary location. Have your Admin contact one of our support specialist to show you how to make this change.

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