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MaintainX Logo

Manage Maintenance and Operations. Without the Paper Stacks.

Last updated: April 2025

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MaintainX - 2025 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2025

What is MaintainX?

MaintainX is a leading maintenance and asset management platform built for industrial and frontline teams. It helps organizations streamline operations, enhance asset management, and empower frontline workers while delivering insights that drive efficiency and improve the bottom line.

MaintainX centralizes data from multiple sources—such as IoT sensors, maintenance records, and other systems like SAP—through seamless integrations, ensuring consistent data for smarter decisions, accurate insights, and AI-powered optimizations.

As a mobile-first, IoT-enabled solution, MaintainX supports maintenance, reliability, and operations teams. Trusted by over 9,000 companies worldwide, the platform has powered 33 million work orders and tracked 4.5 million assets for over 650,000 workers.

Customers rely on MaintainX to reduce unplanned downtime, increase asset availability, ensure compliance, and keep workers safe—using an intuitive, scalable platform that’s easy to implement.

Benefits of using MaintainX

• A simple form builder enables users to create checklists, gauge readings, procedures, and more easily. Users can save and reuse forms as templates.

• Unlimited photos allow users to upload as many photos as they need to illustrate a problem. MaintainX also supports unlimited work orders, assets, locations, and messages.

• MaintainX runs natively on any device, giving users the flexibility to access and manage work orders via any desktop web, iOS, Android or iPad device.

• Commenting and in-app messaging tools support a collaborative workflow, helping all team members stay organized and informed.

• Automatic mobile or desktop status updates streamline communication between technicians, maintenance workers, and managers.

Starting from

21

/user

Per month

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MaintainX's key features

GetApp's analysis of 249 verified user reviews collected between July 2021 and December 2024 identified MaintainX's most critical features and how it performs according to users.

Work Order Management

Reviewers appreciate MaintainX's work order management capabilities. They report that it allows them to insert, allocate, and track work orders efficiently. Users highlight the ability to manage priorities, assign tasks to team members, and track due dates. They find it helpful for keeping all work orders centrally located and accessible. They also mention the ease of managing requests, tracking resources, and sharing details with team members. Users value the streamlined process and the ability to involve the entire team in managing work orders. Of the 124 MaintainX users who gave detailed accounts of their use of Work Order Management, 100% rated this feature as important or highly important.

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“I am able to insert work orders and allocate the orders to specific team members. I can also set due dates, alarms and add additional info. ”
“This feature allows our team to manage requests in a timely fashion, track resources, and share the details with team members.”

Work Order Creation

Reviewers highlight the ease and convenience of work order creation with MaintainX. They appreciate the ability to create work orders from anywhere using their phones, which helps maintain attention to detail. Users find it simple to add photos and descriptions on the spot, making reporting issues straightforward. They also mention the benefit of creating bulk uploads for recurring work orders. The system's user-friendly interface and the ability to assign team members and set due dates are also valued by users. Of the 42 MaintainX users who gave detailed accounts of their use of Work Order Creation, 98% rated this feature as important or highly important.

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“We are able to create a bulk upload; makes it easy for creating our reoccurring monthly work orders (over 700 each month).”
“Work order creation is nice because it can be done in the field from my phone. Creating work orders while my eyes are on the job creates attention to detail.”

Mobile Access

Users report that MaintainX's mobile access is a game changer for their teams. They appreciate being able to complete work orders, log photos, and update information directly from their phones or tablets. Reviewers find it convenient to create work orders on the fly and access all necessary information in the field. They highlight the efficiency gained by reducing the need to return to the office. Users also mention the app's ease of use and the ability to communicate through comments on work orders. Of the 127 MaintainX users who gave detailed accounts of their use of Mobile Access, 96% rated this feature as important or highly important.

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“Having the ability to complete work orders on my phone or tablet is a game changer. Gone are the days of taking a clipboard out to do a pm with the work order attached, filling it out, and then having to go to a computer to complete the work order digitally. Cutting steps out is a huge win for the technician and the management team!”
“Having it be accessible in the field for our maintenance techs is critical. They can view the photos real time on location and see all the information they need to complete the job. It's also great to be able to create work orders on the fly out in the field when you see something that needs to be fixed. Photos and description etc. can all be done right there on the spot, no more having to take notes and go back to the office to rewrite everything on a paper work order. ”

Preventive Maintenance

Reviewers indicate that MaintainX's preventive maintenance capabilities are valuable for tracking and scheduling maintenance tasks. They appreciate the system's ability to automatically generate recurring work orders and send reminders for upcoming maintenance. Users find it helpful for keeping field teams informed and ensuring equipment is maintained in good working order. They also mention the benefit of customizing PM procedures and generating work orders for flagged issues. The intuitive platform and the ability to track maintenance history are also highlighted. Of the 126 MaintainX users who gave detailed accounts of their use of Preventive Maintenance, 95% rated this feature as important or highly important.

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“Preventative maintenance assists in tracking all of our services and upcoming services without having to keep track of it on excel which makes it much easier. It also advises me when work is upcoming and i can delegate accordingly.”
“You can set up recurring work orders and you will get a notice when preventative maintenance is due. No need to keep track yourself. ”

Maintenance Scheduling

Reviewers feel that MaintainX's maintenance scheduling capabilities are helpful for keeping track of maintenance tasks. They appreciate the ability to schedule recurring work orders and allocate PM dates easily. Users find it convenient to have all scheduling information in one place and value the system's reminders for overdue tasks. They also mention the benefit of planning maintenance around production downtime and the ease of reviewing daily and weekly workloads. The system's user-friendly interface is also noted. Of the 28 MaintainX users who gave detailed accounts of their use of Maintenance Scheduling, 93% rated this feature as important or highly important.

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“Using repeating work orders ensures all work is kept up to date, assets are inspected regularly, and maintenance can be scheduled around production downtime.”
“Tracking PM schedules are critical and MaintainX gives you several ways to report and track the schedules.”

Asset Tracking

Users report that MaintainX's asset tracking capabilities are useful for keeping detailed records of equipment and maintenance history. They appreciate the ability to track individual assets, view trends, and make informed decisions about production. Reviewers highlight the convenience of storing manuals and all related information for each machine. They also mention the benefit of tracking costs, downtime, and maintenance activities. Users find it helpful for managing inventory, reducing loss, and ensuring accurate asset information is always available. Of the 55 MaintainX users who gave detailed accounts of their use of Asset Tracking, 89% rated this feature as important or highly important.

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“Still adding to the system & learning so much you can do with this part of the app by being able track each individual piece of equipment & the specific sub assets. to pinpoint exact maintenance on particular parts of an asset.”
“When planning production, it is handy to have an idea of how assets are doing in real-time. Being able to view trends or machine uptime means I can make an educated decision regarding production. ”

All MaintainX features

Features rating:

Image Capture
Historical Reporting
Job Tracking
Facility Scheduling
Maintenance Management
Monitoring
No-Code
Document Storage
Data Visualization
Process Change Tracking
Real-Time Reporting
Corrective and Preventive Actions (CAPA)
Real-Time Updates
Commenting/Notes
Role-Based Permissions
Workflow Management
Approval Process Control
Vehicle Information
Audit Trail
API
Version Control
Activity Tracking
Task Management
Fixed Asset Management
Customizable Forms
Service History
Job Management
Real-Time Data
Status Tracking
Customizable Fields
Activity Dashboard
Alerts/Notifications
Real-Time Notifications
Reporting/Analytics
Downtime Tracking
Electronic Signature
Process/Workflow Automation
Scheduling
Technician Management
Inspection Management
Forms Creation & Design
Multi-Location
Failed Inspection Tracking
Inventory Management
Predictive Maintenance
Workflow Configuration
Task Progress Tracking
Equipment Tracking
Reporting & Statistics
Inventory Tracking
Barcode/Ticket Scanning
Search/Filter
Task Scheduling
Compliance Management
Reminders
Vendor Management
Document Management
Equipment Management
Data Import/Export
Progress Tracking
For Mechanical Equipment
Asset Lifecycle Management
Purchase Order Management
Appointment Management
Calendar Management
Location Tracking
Report Templates
Access Controls/Permissions
Business Process Automation
Inventory Control
Collaboration Tools
User Management
Third-Party Integrations
Code Enforcement
Cost Tracking
Quotes/Estimates
Billing & Invoicing
Customer Database
Forms Automation
Commercial Properties
IT Asset Tracking
Residential Properties
IT Asset Management
Root Cause Analysis
Rules-Based Workflow
Check-in/Check-out
Calibration Management
Business Process Control
Full Text Search
Subcontractor Management
Barcoding/RFID
Automated Scheduling
Autofill
Template Management
Templates
Graphical Workflow Editor
Tire Management
Trend Analysis
Historical Trend Analysis
Audit Management
Asset Planning
Asset Accounting
Accounting Integration
Incident Management
Key & Lock Management
KPI Monitoring
For Schools
Facility Management
Mobile Alerts
Facility Asset Management
Equipment Maintenance
Drag & Drop
Offline Access
Parts Management
Performance Metrics
Digital Signature
Data Capture and Transfer
Customizable Templates
Productivity Analysis
Customizable Reports
Customizable Dashboard
Real-Time Analytics
Customizable Branding
Real-Time Monitoring
Forms Management
Contact Database
Recurring Appointments
Compliance Tracking
Repair Tracking
Communication Management

MaintainX awards

Awarded in 11 categories in 2025

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Starting from

Empty state illustration for "No pricing info"

No pricing info

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Free version
Ease of Use
Features
Value for Money
Customer Support

MaintainX pricing

Value for money rating:

Starting from

21

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range
view pricing plans
start trial

MaintainX integrations (23)

Integrations rated by users

We looked through 816 user reviews, to identify which products are mentioned as MaintainX integrations, and what is the users perception.

Integration rating: 5.0 (2)

I'm using google sheets to give me real-time data displays in my shop of assets. This may not be critical, but is a very handy tool for saving time and keeping an eye on my assets.

It’s a log book of assets. I can look anything up. On it. Things to be done or things that have to be done

WL

William Lloyd

Chief Engineer

1/2

Integration rating: 2.0 (1)

While I have not cracked this egg yet, I plan on getting OPERA to play nice with MaintainX one day. The problem lies in the much more complicated path to getting API access to OPERA... It probably doesn't help that I'm no expert on Oracle software, but I'd say based off my limited exposure, that MaintainX has a much easier learning curve than OPERA.

WL

William Lloyd

Chief Engineer

Integration rating: 5.0 (1)

Ability to flip quotes to invoices and the information is formatted correctly.

CL

Collin Lee

Sales Manager

Integration rating: 4.0 (1)

This allowed us to transfer our existing inventory into the MaintainX database. Very smooth.

CU

Corban Underwood

Warehouse Manager

Slack logo
Slack

Integration rating: 4.0 (1)

Just experimenting to add messaging. I am trying to learn how to integrate with api I have a desired function in mind but not sure how to complete.

JS

Jesse Smith

Facilities Director

Integration rating: 4.4 (5)

Integration rating: 5.0 (2)

Zapier logo
Zapier

Integration rating: 4.0 (1)

Integration rating: 5.0 (1)

Integration rating: 3.0 (1)

FreshBooks logo
FreshBooks

Integration rating: 5.0 (1)

Samsara logo
Samsara

Integration rating: 5.0 (1)

MaintainX support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
Knowledge Base
FAQs/Forum
24/7 (Live rep)

Training options

Videos
Webinars
In Person
Documentation
Live Online

MaintainX reviews

Overall rating

4.8

/5

816

Positive reviews

98

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.28/10
Rating distribution

5

4

3

2

1

652

148

13

3

0

Pros
“The best benefit on MaintainX for me is keeping up with what needs to be done, we have 37 locations over two states and it helps me stay informed and prioritize deployment of assets.”
“I love this app, Very easy to open and to record any safety Or maintenance issues , So easy to submit photos and any notes that need to go along With your observations, It’s quick and user friendly.”
“I will keep using it and recommend it to anyone who is looking for a maintenance software... it works well and has excellent support when you run into a jam and need help.”
Cons
“The one thing I dislike about the app is that when work orders are closed they still.appear in closed orders for my team. I would.love to see the option to archive these while still be searchable.”
“It was a mess without a method to keep communication organized. The previous person in my position would just scribble a jumble of notes to try and remember everything.”
“Scheduling is a pain as you cant reorder the jobs on a calendar. Cant easily see who is assigned to a job in calendar view.”

MaintainX FAQs

Q. What type of pricing plans does MaintainX offer?

MaintainX has the following pricing plans:
Starting from: $21.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of MaintainX?

MaintainX has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does MaintainX support?

MaintainX supports the following languages:
Chinese (Simplified), Chinese (Traditional), Czech, Dutch, English, French, German, Italian, Portuguese, Romanian, Spanish, Turkish, Danish, Japanese, Polish, Russian, Slovak


Q. Does MaintainX support mobile devices?

MaintainX supports the following devices:
Android, iPad, iPhone


Q. Does MaintainX offer an API?

Yes, MaintainX has an API available for use.


Q. What other apps does MaintainX integrate with?

MaintainX integrates with the following applications:
Google Forms, Microsoft Outlook, Jira, Veem, Motive, FreshBooks, Dynamics 365, Slack, QuickBooks Online, Microsoft Power BI, Samsara, Titan GPS, Xero, Google Sheets


Q. What level of support does MaintainX offer?

MaintainX offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep)

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