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Salesforce for Transportation & Logistics Logo

Manage the shipping process in one transportation CRM.

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Salesforce for Transportation & Logistics - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Salesforce for Transportation & Logistics overview

What is Salesforce for Transportation & Logistics?

Salesforce for Transportation & Logistics is a cloud-based CRM solution for the shipping and transportation industry, which provides features such as contact management, customer service, process automation, file sharing, opportunity management, email and digital marketing, data insights, and shipment tracking.

Using Salesforce for Transportation & Logistics' shipping logistics features, businesses within the transportation industry can benefit from increased visibility into the entirety of the shipping process from quote to fulfillment. The onboarding and training capabilities within the product also allow businesses to increase employee retention.

Starting price


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Salesforce for Transportation & Logistics’s user interface

Ease of use rating:

Salesforce for Transportation & Logistics reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

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4

3

2

1

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Salesforce for Transportation & Logistics's key features

Most critical features, based on insights from Salesforce for Transportation & Logistics users:

Activity dashboard
Activity tracking
Alerts/Notifications
Automated scheduling
Billing & invoicing
Carrier management
Claims management
CRM
Customer database
Customer management

All Salesforce for Transportation & Logistics features

Activity dashboard
Activity tracking
Alerts/Notifications
Automated scheduling
Billing & invoicing
Carrier management
Claims management
CRM
Customer database
Customer management
Customer portal
Customizable reports
Data import/export
Delivery tracking
Demand forecasting
Dispatch management
Document management
Employee management
Fleet management
For freight operations
Geographic maps
GPS
Inventory management
Invoice management
Local forwarders
Location tracking
Maintenance scheduling
Monitoring
Multi-Location
Order management
Order tracking
Package tracking
Parcel shipping
Process/Workflow automation
Purchase order management
Quotes/Estimates
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time updates
Reporting/Analytics
Reporting & statistics
Route Management
Route optimization
Routing
Scheduling
Self service portal
Shipment price calculation
Shipment tracking
Shipping labels
Shipping management
Shipping services integration
Status tracking
Strategic planning
Supplier management
Third-Party integrations
Transportation management
Truckload management
Warehouse management
Work order management

Salesforce for Transportation & Logistics alternatives

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Starting from

26

/user

Per year

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Customer Support

Salesforce for Transportation & Logistics support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Live Online
Webinars
Documentation
Videos

Salesforce for Transportation & Logistics FAQs

Q. Who are the typical users of Salesforce for Transportation & Logistics?

Salesforce for Transportation & Logistics has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises

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Q. What level of support does Salesforce for Transportation & Logistics offer?

Salesforce for Transportation & Logistics offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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