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Detrack  Logo

The most trusted & affordable E-POD solution in the market.

Last updated: January 2025

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Detrack - 2025 Pricing, Features, Reviews & Alternatives

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Last updated: January 2025

What is Detrack ?

Detrack is a robust delivery management software that offers real-time vehicle tracking through a live map and seamless electronic proof of delivery (E-POD) using our user-friendly iOS and Android apps. With availability in 26 languages, our apps are trusted worldwide, facilitating millions of deliveries daily.

From immediate real-time delivery status updates to capturing essential details like customer signatures, job completion times, rejected items, and photographic proof of service completion, Detrack efficiently manages it all, even automating customer support for a hassle-free experience.

Benefits of using Detrack

- Say goodbye to messy paperwork with E-POD
Ditch paper, go digital! Capture E-POD signatures & photos on any iOS/Android device. Organize & streamline deliveries effortlessly.

- Reduce delivery uncertainty with real-time notifications
Never sweat lost deliveries again. Detrack provides Uber-style real-time tracking and ETA updates, keeping your customers happy and informed.

- Gain control of your fleet & orders
Fleet management is easier with GPS-enabled vehicle tracking, know instantly when orders are delivered. With more visibility, make smarter business decisions to save time & money.

- Utilize Instant Route Optimization for Large Fleets
Plan hundreds of routes in seconds with ElasticRoute! Effortless optimization at your fingertips, seamlessly integrated with Detrack.

Starting from

26

/user

Per year

Alternatives with better value for money

Detrack 's key features

Most critical features, based on insights from Detrack users:

Delivery Tracking
Mobile Access
Scheduling
Proof of Delivery
Dispatch Management
GPS

All Detrack features

Features rating:

Shipment Price Calculation
Electronic Signature
Shipment Tracking
Order Tracking
Status Tracking
Order Entry
Real-Time Notifications
Alerts/Notifications
Real-Time Updates
Real-Time Monitoring
Driver Management
Third-Party Integrations
Transportation Management
Activity Tracking
Live Driver Tracking
Mobile Signature Capture
Order Management
Route Optimization
Performance Metrics
Alerts/Escalation
Real-Time Data
Driver ETA
Customer Portal
Inventory Management
Geolocation
Reporting/Analytics
Label Printing
Shipping Labels
Reporting & Statistics
Routing
Surveys & Feedback
Recurring Tasks
Route Management
SMS Messaging
Task Scheduling
Vehicle Management
Warehouse Management
Activity Dashboard
API
Automated Scheduling
Barcode/Ticket Scanning
Cash on Delivery
Customer Database
Customizable Reports
Data Import/Export
Digital Signature
Drag & Drop
For Courier Services
For Freight Operations
For Restaurants
Fuel Management
Geofencing
Geographic Maps
Location Tracking
Mobile Alerts
Progress Tracking
QuickBooks Integration

Detrack awards

Detrack alternatives

Detrack  logo
4.7
(84)

Starting from

26

/user

Per year

Free trial
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Ease of Use
Features
Value for Money
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Elite EXTRA logo
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Motive logo
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Empty state illustration for "No pricing info"

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Quickbase logo
4.4
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Detrack pricing

Value for money rating:

Starting from

26

/user

Per year

Pricing details
Subscription
Free trial
Free plan
Pricing range

Detrack integrations (18)

Integrations rated by users

We looked through 84 user reviews, to identify which products are mentioned as Detrack integrations, and what is the users perception.

ZeeMaps logo
ZeeMaps

Integration rating: 4.0 (1)

ElasticRoute logo
ElasticRoute

Integration rating: 5.0 (1)

Detrack support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Live Online
Documentation
Videos
Webinars

Detrack reviews

Overall rating

4.7

/5

84

Positive reviews

99

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.74/10
Rating distribution

5

4

3

2

1

57

26

1

0

0

Pros
“Both systems work seamlessly together and have provided me with a very good overall experience. When I do need any help with setup or queries, I have found Detrack support to be excellent every time.”
“Wonderful product helps manage daily task for delivery can be customized to your liking.”
“The ability to upload routes and data from spreadsheet is excellent and (while we haven't used it), using an API to build in with other systems is very helpful also.”
Cons
“Hereto, new releases or new functions have issues or wrong logic i.e. wrong job status and tracking status i.e. "Out for delivery", when it should be "Out for pickup.”
“We use Detrack for our waste management company (proof of collection), so I feel we miss out on a lot of the POD functionality.”
“Or for multiple parcel pickups the size calculation is wrong.”

Detrack FAQs

Q. What type of pricing plans does Detrack offer?

Detrack has the following pricing plans:
Starting from: $26.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Detrack ?

Detrack has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Detrack support?

Detrack supports the following languages:
Chinese (Simplified), Chinese (Traditional), Dutch, English, Finnish, French, German, Greek, Indonesian, Italian, Japanese, Latvian, Malay, Portuguese, Spanish, Thai, Vietnamese


Q. Does Detrack support mobile devices?

Detrack supports the following devices:
Android, iPad, iPhone


Q. Does Detrack offer an API?

Yes, Detrack has an API available for use.


Q. What other apps does Detrack integrate with?

Detrack integrates with the following applications:
CartonCloud, Adobe Commerce, BulkSMS, WooCommerce, Zapier, Squarespace, Vonage Business Communications, Ecwid, AmeriCommerce, 8x8 Contact Center, Twilio, Volusion, BigCommerce, Shopify


Q. What level of support does Detrack offer?

Detrack offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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