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The most trusted & affordable E-POD solution in the market.

(6)

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Detrack Pricing, Features, Reviews and Alternatives

Detrack FAQs

Q. What type of pricing plans does Detrack offer?

Detrack has the following pricing plans:
Starting from: $26.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Detrack ?

Detrack has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Detrack support?

Detrack supports the following languages:
Chinese (Simplified), Chinese (Traditional), Dutch, English, Finnish, French, German, Greek, Indonesian, Italian, Japanese, Latvian, Malay, Portuguese, Spanish, Thai, Vietnamese


Q. Does Detrack support mobile devices?

Detrack supports the following devices:
Android, iPad, iPhone


Q. Does Detrack offer an API?

Yes, Detrack has an API available for use.


Q. What other apps does Detrack integrate with?

Detrack integrates with the following applications:
CartonCloud, Adobe Commerce, BulkSMS, WooCommerce, Zapier, Squarespace, Vonage Business Communications, Ecwid, AmeriCommerce, 8x8 Contact Center, Twilio, Volusion, BigCommerce, Shopify


Q. What level of support does Detrack offer?

Detrack offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Detrack product overview

Price starts from

26

/user

Per year

What is Detrack ?

Detrack is a robust delivery management software that offers real-time vehicle tracking through a live map and seamless electronic proof of delivery (E-POD) using our user-friendly iOS and Android apps. With availability in 26 languages, our apps are trusted worldwide, facilitating millions of deliveries daily.

Key benefits of using Detrack

- Say goodbye to messy paperwork with E-POD
Ditch paper, go digital! Capture E-POD signatures & photos on any iOS/Android device. Organize & streamline deliveries effortlessly.

- Reduce delivery uncertainty with real-time notifications
Never sweat lost deliveries again. Detrack provides Uber-style real-time tracking and ETA updates, keeping your customers happy and informed.

- Gain control of your fleet & orders
Fleet management is easier with GPS-enabled vehicle tracking, know instantly when orders are delivered. With more visibility, make smarter business decisions to save time & money.

- Utilize Instant Route Optimization for Large Fleets
Plan hundreds of routes in seconds with ElasticRoute! Effortless optimization at your fingertips, seamlessly integrated with Detrack.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Live Online
Documentation
Videos
Webinars

Not sure about Detrack ? Compare it with a popular alternative

Detrack  logo

Detrack

4.8
(44)

Starting from

26

/user

Per year

Free plan
Free trial
Pricing range

Starting from

299

Per month

Per Feature

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Detrack pricing information

Value for money

4.7

/5

44

Starting from

26

/user

Per year

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Detrack features

Functionality

4.6

/5

44

Total features

63

14 categories

Most valued features by users

Third-Party Integrations
Dispatch Management
Reporting & Statistics
Delivery Tracking
Activity Dashboard
Order Management
API
Alerts/Notifications

Functionality contenders

Detrack users reviews

Overall Rating

4.8

/5

44

Positive reviews

98

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.84/10
Rating distribution

5

4

3

2

1

36

7

1

0

0

Pros
It has been a fabulous company to work with. Super responsive and able to customize our needs.
Both systems work seamlessly together and have provided me with a very good overall experience. When I do need any help with setup or queries, I have found Detrack support to be excellent every time.
Wonderful product helps manage daily task for delivery can be customized to your liking.
Cons
Also sue to bar coded serial numbers on our battery containers being scanned I can track where any of our battery containers have come from in the event of a problem.
GPS history on vehicles is missing. Group deliveries and organizing with which comes first and second and etc. is missing.
Hereto, new releases or new functions have issues or wrong logic i.e. wrong job status and tracking status i.e. "Out for delivery", when it should be "Out for pickup.

Overall rating contenders

RU
AvatarImg

Roland U.

Wine and Spirits, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent software built by smart team who knows their customers well

Reviewed 4 years ago

I have been a user of Detrack since 2012 and recently, we've intensified the use of it as we ramp up our business to add more drivers and delivery routes. Detrack make it possible for us to scale up 50X. We couldn't have managed to do it without some sort of smart software. Best of all, the customer support is top-notch! Every time I have issues, they reply extremely fast AND more importantly, with a solution! Keep up the good work team!

Pros

Easy to set up and use for both the route planner and the delivery drivers. All the functions work perfectly and seamlessly. They are customisable too. Dashboard and all the tools are user-friendly.

Cons

Direct and seamless integration with e-commerce platform such as Shopify would be amazing to implement. It can currently be done using Zapier, but not the easiest to set up and it doesn't work seamlessly, so we're still reverting to manual Excel uploads for now.

Vendor response

Hey, Roland! Thank you much for your kind, encouraging words. We are extremely pleased to hear that Detrack has made it possible for you to scale up to 50 times! From Day 1, Detrack was designed to be seamlessly scalable. Making it easy for users to onboard and get started is a main goal for us as well, so we're glad you find our solution user-friendly and easy to navigate. Our support team is always at hand to solve any issue our users are facing, and as we're constantly looking to make improvements to our solution, rest assured your feedback will be looked into. Thank you once again for the review, Roland, and we hope Detrack will continue to serve all your last mile delivery needs for many more years to come.

DR
AvatarImg

David R.

Printing, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

DeTrack for the Win

Reviewed a month ago

Overall very happy. The options we added have greatly enhanced our delivery and pickup overview.

Pros

Proof of Delivery, Ease of adding jobs.

Cons

Should be able to arrange jobs on screen for order you wish delivered. Drag to position. Should have the option to see both pickup and delivery at same time. Should be able to permanently update client without having to go to accounts. Add phone or specific detail.

Vendor response

Great to hear you are enjoying Detrack David. We will take your suggestions onboard. Love the shoutout - DeTrack for the Win!

KK
AvatarImg

Kevin K.

Computer Software, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

Management and Development is not aligned

Reviewed 2 months ago

Detrack act like they are big and can provide a great delivery solution. But it is a waste of time and resources for any e-commerce/delivery business. Especially, if your delivery staff and drives use other mobile devices than android OS or iOS i.e. Huawei OS It is great that they try to improve their application. But clearly the Management and Development team is not on same page in terms of objectives....

Pros

The design looks good and they have the basic delivery admin and proof of delivery in place.

Cons

Issue with their deployment of updates. Changing their policies without considering their excising users and potential users on trail i.e. little notice on changes to their subscription/pricing. Integration is also an issue, as they do not provide any API but third party solution. At the end it was easier for us to create own integration. Later in the process they suggested webhook, when we address the integration for multilanguage web application.

AC
AvatarImg

Aggie C.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Detrack delivery software

Reviewed 2 months ago

It has been a fabulous company to work with. Super responsive and able to customize our needs

Pros

We love the ease of use and all the efficiency Detrack offers for us and our customers

Cons

Nothing, there are zero cons with this company and their product

Vendor response

Thank you, Aggie, for taking a moment to share your experience at Detrack. We are so pleased to hear you found Detrack to your liking and we'll continue to serve the best for you.

KA
AvatarImg

Karen A.

Logistics and Supply Chain, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

EPOD function

Reviewed 17 days ago

Good product that helps our business look more professional.

Pros

Easy to use and implement basic functions.

Cons

Harder to setup clients being able to access ePOD.

Vendor response

Thank you for your review, Karen. We’re glad to hear that you were satisfied with your experience. We invite you to reach out to our team for any assistance at https://www.detrack.com/get-in-touch-with-us/.

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